Star Tech Journal
Issue: 1997-April - Vol 19 Issue 2 - Page 7
0
April 1997
and money by having instant ac-
cess to accounting and service in-
formation. They saw how inter-
active communication can in-
crease the amount of play their
equipment can generate. There
were video games with moderns
installed for tournament play,
dart boards that had remote
league administration capabilities
and pinball games with moderns
installed to allow simultaneous
multi-player games. All of these
innovations result in either in-
creased play or a cost savings in
route administration. Bottom
line ... operators learned that bet-
ter communication equals saving
and making more money.
During ASI Rock-Ola intro-
duced our SyberSonic 2 Way
TeleCornrnunications Module.
For the first time a jukebox will
notify the operator in the event
of a malfunction such as a
jammed bill acceptor, sudden
CD playing errors, mechanism
errors or CD player problems.
The Rock-Ola's TCM will even
warn the operator about an "un-
authorized entry" into the juke-
ROCKY & OLA in SyberSonic Land
box! It does this by "paging" the
operator or "calling" his shop's
computer giving the location
number and error code. This
helps the operator maintain
maximum income by immedi-
ately notifying him of a malfunc-
tion which in turn leads to less
down time.
The TeleCornrnunications Mod-
ule consists of a specially modi-
fied RS-232 cable and a modern.
That's it!
STAR*TECH
Journal
Rock-Ola's 2 way modern kit al-
lows the operator to provide bet-
ter customer service by being
able to program special features
such as free play or temporary
price changes on demand with-
out having to go to location.
Rock-Ola's TCM provides all of
the mentioned benefits without
having to install a dedicated
phone line. It shares the loca-
tions line without interfering with
normal phone use.
Other benefits of the Rock-Ola
TeleCornrnunications Module
include the ability to remotely
troubleshoot the jukebox and
also having the capability of con-
necting to your shop, participat-
ing dealer or even the "Rock-Ola
Service Center" in Chicago for
programming and service assis-
tance.
An operator can access impor-
tant audit and popularity data
without leaving the office, thus
saving a lot of time and money.
In
short,
the
2 Way
TeleCornrnunications Module is
the first of it's kind in an ever
increasing "on-line" world. Con-
tact your Rock-Ola Dealer for
more information.
01117 INC
01 l> YOIJ ~Now
C,l)fl,
:TVl'S80XES CA-N
AC.TUA-1.LV PAfxf. '{OV
Co/ffEN T~ NEEO J~V,
Ofl, TJff'.. C'JPEAATOfl C>-N CA-L
TH£ .TUl'S80}( AMP DoWNLOl'r
{NFO/l.HA-110N STA
April 1997
and money by having instant ac-
cess to accounting and service in-
formation. They saw how inter-
active communication can in-
crease the amount of play their
equipment can generate. There
were video games with moderns
installed for tournament play,
dart boards that had remote
league administration capabilities
and pinball games with moderns
installed to allow simultaneous
multi-player games. All of these
innovations result in either in-
creased play or a cost savings in
route administration. Bottom
line ... operators learned that bet-
ter communication equals saving
and making more money.
During ASI Rock-Ola intro-
duced our SyberSonic 2 Way
TeleCornrnunications Module.
For the first time a jukebox will
notify the operator in the event
of a malfunction such as a
jammed bill acceptor, sudden
CD playing errors, mechanism
errors or CD player problems.
The Rock-Ola's TCM will even
warn the operator about an "un-
authorized entry" into the juke-
ROCKY & OLA in SyberSonic Land
box! It does this by "paging" the
operator or "calling" his shop's
computer giving the location
number and error code. This
helps the operator maintain
maximum income by immedi-
ately notifying him of a malfunc-
tion which in turn leads to less
down time.
The TeleCornrnunications Mod-
ule consists of a specially modi-
fied RS-232 cable and a modern.
That's it!
STAR*TECH
Journal
Rock-Ola's 2 way modern kit al-
lows the operator to provide bet-
ter customer service by being
able to program special features
such as free play or temporary
price changes on demand with-
out having to go to location.
Rock-Ola's TCM provides all of
the mentioned benefits without
having to install a dedicated
phone line. It shares the loca-
tions line without interfering with
normal phone use.
Other benefits of the Rock-Ola
TeleCornrnunications Module
include the ability to remotely
troubleshoot the jukebox and
also having the capability of con-
necting to your shop, participat-
ing dealer or even the "Rock-Ola
Service Center" in Chicago for
programming and service assis-
tance.
An operator can access impor-
tant audit and popularity data
without leaving the office, thus
saving a lot of time and money.
In
short,
the
2 Way
TeleCornrnunications Module is
the first of it's kind in an ever
increasing "on-line" world. Con-
tact your Rock-Ola Dealer for
more information.
01117 INC
01 l> YOIJ ~Now
C,l)fl,
:TVl'S80XES CA-N
AC.TUA-1.LV PAfxf. '{OV
Co/ffEN T~ NEEO J~V,
Ofl, TJff'.. C'JPEAATOfl C>-N CA-L
TH£ .TUl'S80}( AMP DoWNLOl'r
{NFO/l.HA-110N STA
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