Star Tech Journal

STAR*TEcH
Journal
May 1995
lAzER-TRON
RocK-OLA
CUSTOMER SERVICE
CD PHONOGRAPHS
POLICY
PLAY FEW SECONDS OF NEXT SONG
Victoria Krenz
Lazer-Tron Corp.
Pleasanton, California
Tech Services
Rock-Ola Mfg. Corp.
Rosemont, Illinois
SUBJECT
SYMPTOM
Lazer-Tron is committed to pro-
viding excellent customer service.
What happens to "our" games af-
ter they reach location is impor-
tant to us. We encourage our cus-
tomers to call with concerns or
suggestions.
CD plays a few seconds of next
song or CD cancels early on se-
lected song.
cover. Gently remove the
EPROM (56999-04), replace with
56999-5.4 EPROM.
SOLUTION
If you should experience the
above symptom, contact our
Rosemont office to order a new
version EPROM (56999-5.4).
CLEAR RAM
The RAM memory IC in space
U22 must be removed and re-in-
serted to ensure that the memory
is cleared out.
INSTALLATION
NOTE
When installing a new EPROM,
make sure the power to the juke-
box is turned off. Remove S-5
Make sure that you match the in-
dents together identically to the
picture in Figs A & B.
PROBLEMS
Lazer-Tron will be happy to ad-
dress any "bug" in a program, a
part not meeting quality stan-
dards, or any suggestions to im-
prove the performance of a game.
SOLUTIONS
If a concern is a potential major
problem, we will ship free up-
grades to our customers. Software
changes implemented to correct
problems at a particular location
will not be sent to all our custom-
ers but they will be available upon
request.
n l e n t l ...._ EPROM
56999-5 ...
1° 1° H
Ii Ill I
Updates are implemented imme-
diately to our production line so
later units will not required an
update kit.
Uiiii1!
It!
SOURCE
Please call our customer service
department at (510) 460-0873 for
details.
0
FIG. B
AG. A
S.5A CONTROL COMPUIERPC8