Coin Machine Review (& Pacific ...)

Watch Your Answers Now!
by Leo J. Kelly
o f Illinois No velty Co., Ch icago
ow many times have you heard an op-
erator answer a location's complaint
H
with the cryptic phrase "Don't you know
there's a war on?"
Yes, I know there has been much said
in the trade press concerning this despic-
able answer but the fact remains that it is
just as prevalent today as when first orig-
inated months back and the sermon on not
using it cannot be preached too frequently
by our publications.
Maybe you have already warned your
routemen against using such a type of an-
swer to complaints, but have you checked
to see that your orders have been followed
out? It might pay you to do that little tri ck
without further delay if you have a genuine
interest in holding your locations when the
war is over.
Now, more than at any time in the his-
tory of our business, your help should be
more friendly, helpful and courteous_ It's
easy to make a lot of enemies now who will
very gleefully "get even" when conditions
again become normal and new operator,
coming into the business are going to find
000
Both Insu .. e VICTORY
Leo J. Ke lly
a lot of good locations happy to see them.
Time spent now in selling the location
on how hard it is to serve him and maintain
the type of service and consideration you'd
like, and what the operator is up against in
a war economy, will pay big dividends
later_ The operator cannot tell the location
this story too often.
Some operators have very successfully
used the mails to acquaint their locations
with their desire to be of maximum service
and the handicaps they are facing. The let-
ters have not been alibis for poor service
but rather frank talks on just what both
the location and operator have to contend
with at present and asking for a fair con-
sideration before making undue demands
on the operator.
Think it over, Mr. Operator!
Munves Settled
Invest in Both NOW!
For real viCtory a9ainst "Japism" and "Nazism" invest in U. S.
War Bonds and Stamps - Today - NOW! Yes . . . and for . ..
Real Protection A9ainst
DOUBLE BITTED
Cash Box Sabotage
No . 1901
Install the Famous
A ctual Size
Chica90
"ACE" LOCK
. . . for new replacements or new
equipment . . . Ace Locks, Single Bitted
Locks, Double Bitted Locks. Padlocks,
too . . . Also manufacturers of Cylinder
Key Operated Switch Locks for Air·
planes and Burglar Alarms . . . and re-
member - ALL CHICAGO Locks insure
" UTMOST SECURITY."
NEW YORK-Mike Munves, the "Ar-
cade King" and one of the real old timers
in jobbing and distributing circles, has
completed bis month long moving job to
his new home and invi'tes operators to come
in and visit them at 510-514 West 34th
Street.
In the new quarters Munves has 21,000
square feet of space on his two floors and
basement. Decorators are completing their
work and when finished there is no doubt
but what the establishment will be one of
the show spots in the industry in the East.
Munves is having a completely equipped
Arcade assembled in one part of the build-
ing so that operators can visit this model
Arcade and see ju t how a successful Ar-
cade should be arranged, the variety of
machines necessary for best results, and
thus study the Arcade business from the
proper perspective.
You Want
to Buy
COIN WRAPPERS, COIN
CHUTES ond SUPPLIES
- - SEE--
PAUL A. LAYMON
DISTRIBUTOR
THE BLUE BLOODS OF THE INDUSTRY READ THE REVIEW EXCLUSIVELY!
COIN
MACHINE
REVIEW
11
FOR
MARCH
1944