Atari Coin Connection
Issue: Vol 4 Num 01 - 1980 January - Page 4
•
New Telehelp™
Telephone
Number
Please note the new Telehelp toll-
free number for service from our
New Jersey facility is 800-
526-3849.
Service
Specials
Caution!
The front plex of ASTEROIDS™
should be removed while servicing
the front panel switches, to avoid
possible injury to Service Personnel.
New Service
Seminars
Planned
Bob Salmons and Russ MacDonald,
Atari Technical Service advisors,
will be travelling throughout the
U.S. and Europe during January
and February, visiting various Atari
distributors and trade shows.
Technical service seminars are
scheduled as follows:
January 14
January 16
This is a new regular feature in
the Coin Connection from Atari Cus-
tomer Service which will highlight
our activities aimed at increasing
parts availability, accelerating ser-
vice assistance, and helping to
create an improved line of com-
munication between the factory and
the needs of operators. This month
we are offering a few helpful sug-
gestions designed to expedite some
parts and service problems or
delays you may now be having.
We suggest that operators order
parts only from Atari factory
authorized distributors or dealers.
If possible, have the part number
available for them.
We require also that all printed
circuit board repairs be authorized
by, and go through, your Atari
distributor rather than to Atari
directly.
To help your distributor techni-
cians identify the problem and
repair or replace the board more
quickly, attach a tag to the P.C.
board that indicates the symptoms.
If these extra steps are taken, you
will see marked improvement in the
fulfillment of your service re-
quirements.
Atari, Inc.
1265 Borregas Avenue
Sunnyvale, California 94086
0
A Warner Commun,ca11ons Company
January 24, 25
February 4-6
I<' ebruary 12-13
Bo Billing, S.A.
Stockholm, Sweden
RAHA
Helsinki, Finland
Music Hire Group
Leeds, England
Brady Distributing
Charlotte, NC
Empire Distributing
Green Bay, WI
Australian
Operator Collects
Heavy Profits
Next time you're bugged about your
route collection problems, cor1sider
the operator north of Sydney, Aus-
tralia, who has come up with a uni-
que approach to his situation.
Because of the great distances in-
volved, he collects his games only
every six months!
To do this he spends about $300
per machine, has it lined with lead
and installs other security devices.
In effect, he makes the cabinet of
the game into a giant cash box, and
only goes twice a year to collect.
He has approximately 50 ma-
chines that he does this with, and it
takes about five people to lift each
game when it's ready for collection.
Bulk Rate
U.S. Postage
PAID
Sunnyvale, CA
Permit 317
New Telehelp™
Telephone
Number
Please note the new Telehelp toll-
free number for service from our
New Jersey facility is 800-
526-3849.
Service
Specials
Caution!
The front plex of ASTEROIDS™
should be removed while servicing
the front panel switches, to avoid
possible injury to Service Personnel.
New Service
Seminars
Planned
Bob Salmons and Russ MacDonald,
Atari Technical Service advisors,
will be travelling throughout the
U.S. and Europe during January
and February, visiting various Atari
distributors and trade shows.
Technical service seminars are
scheduled as follows:
January 14
January 16
This is a new regular feature in
the Coin Connection from Atari Cus-
tomer Service which will highlight
our activities aimed at increasing
parts availability, accelerating ser-
vice assistance, and helping to
create an improved line of com-
munication between the factory and
the needs of operators. This month
we are offering a few helpful sug-
gestions designed to expedite some
parts and service problems or
delays you may now be having.
We suggest that operators order
parts only from Atari factory
authorized distributors or dealers.
If possible, have the part number
available for them.
We require also that all printed
circuit board repairs be authorized
by, and go through, your Atari
distributor rather than to Atari
directly.
To help your distributor techni-
cians identify the problem and
repair or replace the board more
quickly, attach a tag to the P.C.
board that indicates the symptoms.
If these extra steps are taken, you
will see marked improvement in the
fulfillment of your service re-
quirements.
Atari, Inc.
1265 Borregas Avenue
Sunnyvale, California 94086
0
A Warner Commun,ca11ons Company
January 24, 25
February 4-6
I<' ebruary 12-13
Bo Billing, S.A.
Stockholm, Sweden
RAHA
Helsinki, Finland
Music Hire Group
Leeds, England
Brady Distributing
Charlotte, NC
Empire Distributing
Green Bay, WI
Australian
Operator Collects
Heavy Profits
Next time you're bugged about your
route collection problems, cor1sider
the operator north of Sydney, Aus-
tralia, who has come up with a uni-
que approach to his situation.
Because of the great distances in-
volved, he collects his games only
every six months!
To do this he spends about $300
per machine, has it lined with lead
and installs other security devices.
In effect, he makes the cabinet of
the game into a giant cash box, and
only goes twice a year to collect.
He has approximately 50 ma-
chines that he does this with, and it
takes about five people to lift each
game when it's ready for collection.
Bulk Rate
U.S. Postage
PAID
Sunnyvale, CA
Permit 317
Future scanning projects are planned by the International Arcade Museum Library (IAML).