Music Trade Review

Issue: 1941 Vol. 100 N. 3

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE REVIEW, MARCH, 19 Ul
S
O what does it cost a factory to
wholesale? In radio the whole-
sale gross is about 18%; in re-
frigerators it is about 15%, but
in each case due to the big buyers —
called "key accounts" insisting on all
the discount possible, sales to these is
done at 5%, so overall the big city
jobbers gross about 12%. A factory
making 1,000 pianos, selling them to
dealers at $150, for a volume of $150,-
000, on a 10% sales cost basis, would
then have but $15,000 for a sales
agency to do this work. Or in other
words, the sales agency would factor
the pianos at $135, selling either for
the $150, or more in order to make any
money. This could be accomplished by
adding 100 dealers to take 10 a year,
on a financing deal and thus get better
grosses and better nets. It is doubtful
if the key-dealers would buy from a
sales agency unless at key-dealer
prices, and then the margin of profit
would suffer because these boys are
smart buyers.
P
RIMARY move of the sales
agencies will be to put several
hundred new dealers into
pianos; ones who know nothing
about what can't be sold "because
there is no demand for that name" and
thus will cause a development in the
numbers of dealers. As the wholesale
costs of each factory is different, and
there being no general piano whole-
saling costs for industry use, the en-
trance of these sales agencies is bound
to reveal what should be—or shouldn't
be — the proper cost of wholesaling
pianos. It will bring this problem in
the open; it will start to aid all fac-
tories to get higher prices; but no one
yet, not even the agencies, can make
any predictions on the future of the
wholesale merchandising of pianos.
Even though The Review sticks its neck
out frequently on guesses, this par-
ticular problem has us in the corner
with no articulation. Perhaps you, or
you, could drop us an opinion on the
basis that "now is the time to come to
the aid of the editor."
A
WORD of old-time character-
istics has been developing
into much greater use during
I the past few months, and this
is "bottle neck." It developed from
reports of authorities in the defense
program, but it could be used in the
piano business. In the piano business
there are half a dozen bottle necks, one
of the major ones being source of
supplies.
For example, consider sounding
boards: with one concern making
approximately 80,000 and another
manufacturer 40,000 — anything that
might happen to one of these rwo
outfits would put a serious crimp into
piano production. In the urge to cut
expenses of manufacturing, the sound
board men have been very competitive
in meeting the prices wanted by piano
makers, so that it is difficult to even
maintain a rational profit in the pro-
duction of sounding boards. So with
these two houses doing 85 percent of
the business, the situation could be
considered a bottle neck.
The other bottle necks are in the
supply of keys, actions and hammers
and certain types of hardware, as well
as in piano cases, and with so much
surveillance necessary for insuring
piano production in 1941, plus the urge
to make more pianos, it is inevitable
that production costs will be up and the
dangers of non-delivery greater than
at any time in the past 20 years of piano
business.
Piano manufacturers are taking
great care to anticipate requirements
so dealers should do likewise. From
recent reports we believe most of them
are.
W
H I L E The Review has
always advocated the pol-
icy of dealer turnover of
stock, it is probable that in
1941, orders must be larger in order to
offset what appears now to be slow
deliveries if dealers try to order for
quick shipments as they did in the past
several years.
Another bottle neck is the hiring and
training of young men for piano sell-
ing. It is probable that the average age
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE REVIEW, MARCH, 19U1
of the present piano salesman would
be close to 50, for until the past 2 years
there has been little incentive for deal-
ers to hire new men or for young men
to get into the piano business. This
problem is now being studied closely
by association executives and it is prob-
able that plans will be created so that
junior men can be taken on and trained.
While we have enough salesmen to do
the actual selling, the formula of sales
development needs much more man-
power than is now employed by deal-
ers. In the process of selling a piano
at retail, but little intensive work is
done to develop new leads and to soften
them up sufficiently so that they can be
"picked." We are very enthusiastic
over the possibilities of retail piano
selling, for the public is gradually
believing that piano ownership is not
only a musical instrument, but, like-
wise, a delightful piece of furniture for
the living room.
NOTHER bottle neck is the
training of piano tuners as
i the delightful old gentlemen
' that now comprise the tuning
profession will have to be reinforced
by what is termed the "younger gen-
eration." There is plenty of business
for tuners, for the educational angle of
more tunings per year has never been
promoted, and with such a campaign
the tuner business could be doubled in
volume for the country. This problem
is likewise being handled by associa-
tion men and some solution will be
found shortly.
A
T
HESE bottle necks are not pre-
sented to scare anyone be-
cause it is much better to have
such problems as enumerated
above, with the sale of pianos going on
nicely, and is much to be preferred
than the situation with so many other
industries whereby the major problem
is how to sell the goods, but in a grow-
ing business like pianos, the human
element must grow with the production
and sales development. When other
dealers who would like to open a piano
department can't do so because they
can't find the men, it is a situation most
amazing and shows that the factor of
manpower development has been ne-
glected in the excitement of so much
business.
A
UGUST issue of our band in-
strument paper Musical Mer-
{ chandise carried this edi-
• t o r i a l : General outlook for
musical instruments is the best it has
been since Hectora had pups. It is a
trade mood after the first cocktail, and
while enjoyable, it is dangerous a/c of
having a few more. We're going back
to a wild 1943, comparable to 1929;
1942 to 1928; 1941 to 1927. Since
1940, much has occurred to cement this
predicition.
Sales expansion is a
contagious disease that develops the
Napoleon personal grandeur, and un-
less a piano dealer is so well heeled
that he can afford new stores, higher
rents, staff loading, and other things of
questionable value on the net profit re-
turns, it would pay to keep plugging
away on the same basis, letting the
profits accumulate in bankable dollars
(but little if any stock market, real
estate and the brother-in-law's ideas on
safe investments). First move would be
to discount bills from vendors, and the
next step, handle your awn paper. If
you own property with a mortgage, pay
that off, for it is an out of date idea that
should have a mortgage because "the
property will sell more quickly." After
these three ideas are accomplished,
keep the feet on the ground by piling up
a cash surplus. Don't be irritated at not
getting 6% on the bank balance — it's
just the premium for peace of mind,
which 4 years from now, you'll want.
Paste this in your hat and look at it
when the itch for doing something
nutty comes along.

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