Music Trade Review

Issue: 1923 Vol. 76 N. 8

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE
REVIEW
flUJIC TIRADE
VOL.
LXXVI. No. 8
Published Every Saturday by Edward Lyman ]BilI, Inc., 373 4th Ave., New York, N. Y.
Feb. 24, 1923 ,
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Handling the Automatic Piano at Retail
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HE automatic, coin-operated piano has been gaming ground and going ahead steadily, without any
great hurrah, despite the fact that the average dealer has failed to give it proper consideration and
put back of it correct and intensive selling effort. This is the best argument for the innate selling
merits of this instrument, and the surest proof of its greater demand if the methods by w^hich it is
sold at retail were reformed. And the need for reformation along these lines is more apparent every day.
There are those who for a number of years have been handling automatic instruments with distinct
success, realizing the possibilities of these instruments from a sales standpoint and capitalizing those possi-
bilities most effectively. The advantage of the automatic line, of course, is that so far as the ordinary types
of player-pianos are concerned, it is not competitive for it does not find its ultimate place in the home. On
the contrary, it provides the dealer with the somewhat unusual advantage of selling to prospects something
that is calculated to pay for itself in a comparatively short time, and in addition show a substantial profit while
still providing desirable entertainment of a musical nature.
Those of a pessimistic nature who saw the demise of the automatic instrument with the coming of pro-
hibition have by this time had their fears dispelled, for,-as a matter of fact, the greatest advances made by
those instruments have come since Volstead stipulated the amount of alcohol his countrymen could consume.
It has been found that virtually any business which depends upon any kind of dealing with the public as a body
is to be regarded as a prospect for the sale of an automatic or coin-operated instrument.
With this broad and steadily expanding field it is regrettable that more retailers, even those who have
realized the sales value of the automatic instrument, have not seen fit to handle it on the same basis that they
handle pianos and talking machines, namely, to carry a wareroom stock sufficient to meet current and expected
demands without relying upon the factories for special service and inviting the delays that often occur.
In short, there is too much selling of automatic instruments from catalogs; too much of a desire to let
the manufacturer hold the bag while the dealer cleans up on the profits, without assuming the responsibility
and capital investment incidental to carrying at least a complete sample stock. This is despite the fact that
the average automatic line comprises as a rule no more than half a dozen distinct types.
There is no question but that, with a stock of instruments on his floor, the retailer is in a position to
develop into sales many prospects who are hanging fire simply because they hesitate to be sold on the catalog
and do not feel inclined even to assume the obligation of having the instruments shipped to them upon approval.
It is human nature to desire to see at first hand what is being bought, and actual experience has proved that,
when the automatic instrument of the proper type can be shown and demonstrated and immediate delivery
assured, the sale is made more rapidly and the turnover as a whole is quicker.
With the production and merchandising of automatic instruments stabilized, as it is at the present time,
an increasing number of retailers have seen fit to add such instruments to their lines, not to replace the regu-
lar lines of straight and player-pianos, but as a supplementary means for increasing capital turnover and
profit. It means going out into a field which cannot be reached by the ordinary instruments, yet one that is
safe and sane, for coin-operated pianos and orchestrions actually pay for themselves while in operation.
The handling of automatic instruments is a legitimate, and, so far as can be seen, a permanent factor
in the music industry, and in view of that fact it is sufficiently important to make worth while the sale of
these instruments in a business-like way with complete stocks in the dealers' hands and a capital investment
on the part of the retailer consistent with the volume of business he expects to do.
Even for the dealer located within trucking distance of the factory the policy of selling from catalogs
and gambling on the speedy filling of'a special order is dangerous. For the retailer at a distant point the
policy is out of the question and the time is approaching when the retailer with stock will close the deal.
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE REVIEW
KYttW
(.Kcgisicred in tne U. a. faieni UfficeJ
PUBLISHED BY EDWARD LYMAN BILL, Inc.
President and Treasurer, C. L. Bill, 373 Fourth Ave., New York; Vice-President,
J. B. Spillane, 373 Fourth Ave., New York; Second Vice-President, Raymond Bill, 373
Fourth Ave., New York; Secretary, Edward Lyman Bill, 373 Fourth Ave., New York;
Assistant Treasurer, Win. A. Low.
J. B. SPILLANE, Editor
RAY BILL, B. B. WILSON, BRAID WHITE, Associate Editors
WM. H. McCLEARY, Managing Editor
CARLETON CHACE, Business Manager
L. E. BOWERS, Circulation Manager
Executive and Reportorial Staif
£ . B. MUWCH, ARTHUR NEALY, V. D. WALSH, EDWAKD VAN HARLINGEN, LKK ROBINSON,
Jos. A. MULDOON, THOS. A. liRESNAHAN, E. J. NEALY, C. R. TIGHE, A. J. NICKLIN
WESTERN DIVISION:
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N E W S S E R V I C E IS S U P P L I E D W E E K L Y BY OUR C O R R E S P O N D E N T S
LOCATED IN T H E L E A D I N G CITIES THROUGHOUT AMERICA
Published Every Saturday at 373 Fourth Avenue, New York
Entered as second-class matter September 10, 1892, at the post office at New York, N. Y.,
under the Act of March 3, 1879.
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ADVERTISEMENTS, rates on request.
REMITTANCES, should be made payable to Edward Lyman Bill, Inc.
Exposition Honors Won by The Review
Grand Prix
Paris Exposition, 1900 Silver Medal... Charleston Exposition, 1902
Diploma. ...Pan-American Exposition, 1901 Gold Medal
St. Louis Exposition, 1904
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Cable Address: "Klbill, N e w York"
Vol. LXXVI
NEW YORK, FEBRUARY 24, 1923
No. 8
THE FINANCING PROBLEMS OF THE RETAILER
BUSINESS in which "frozen credit" exists is likely to be in
bad condition, for, although fundamentally sound, it faces a
situation that precludes its development along normal lines. In any
industry where the bulk of the selling is done on an instalment
basis, as in the music industry, this danger of "frozen credit" is con-
tinually existent, and unless there is a thorough understanding of
financing methods that will free capital and permit of steady pur-
chases and rapid turnover business is likely to become stagnant.
There are a large number of successful dealers who have for
years understood properly the science of financing their businesses
in a way to keep their capital, sometimes rather limited, functioning
steadily. They have learned that no matter how good piano or talk-
ing machine paper may be it is likely to prove a millstone around
their necks if held in the safe, and even in the hands of ordinary
bankers it is accepted as collateral for loans so small that they are
out of all proportion to the security's value.
There are several sound ways of financing a business where
instalment accounts are in the majority—ways that provide the
dealer with cash for his paper and keep his capital comparatively
free for purposes of business development and expansion.
In The Review this week there appears the first of a series of
articles on financing the retail music business that are calculated to
show the way to the retailer who is suffering from "frozen credit."
The articles are authoritative and are based on the actual experience
of concerns in and out of the music industry which have success-
fully financed themselves and their dealers through the proper use
of instalment paper as a means for getting cash. There is no magic
to it, but simply sound business logic.
The dealer who finds his capital tied up and his business expan-
sion hindered as a result will find much material for careful thought
in the series of articles. An analysis of business successes in this
and other lines of industry will show that such success has been due
in no small measure to proper, intelligent and safe financing.
A
THE AGE OF THOSE WHO BUY PIANOS
' I ' H E piano is an instrument favored by those of mature years,
A while talking machines, records and band instruments appeal
most particularly to those on the sunny side of thirty. These facts
FEBRUARY 24, 1923
have been brought out as the result of an extensive survey made
under the direction of and published by the Photoplay Magazine to
determine the age factor in selling and advertising. Only 2 per cent
of piano purchasers are under eighteen years old, while, due prob-
ably to the popularity of the jazz band, 26 per cent of the purchasers
of wind instruments are under that age limit. On the other hand,
only 8 per cent of wind instrument purchasers are over forty-five
years old, whether due to lack of interest or lack of wind is not
stated. The Review, with the permission of the Photoplay Maga-
zine, presents the salient points of the survey elsewhere in this issue.
It is sufficiently authoritative to be of distinct interest and value to
those who have a penchant for classifying their customers.
IS THE INDUSTRY A REPLACEMENT BUSINESS?
WESTERN dealer declared not long ago that after making
A
a survey of his business last year, and taken as a whole
it was a good volume, he found close to 75 per cent of
his profits were tied up in his warerooms and in his ware-
house in the form of used pianos taken in exchange. In other
words, his business for the entire year has been chiefly one of
replacements rather than of outright sales, and the result was
that he worked for twelve months for approximately 25 per
cent of the profits that should have been his, judging from the
gross volume of the business.
This problem of the used piano is a very real one in the
industry and is growing rather than diminishing. In fact, it is
serious enough to demand the attention of those big minds of
the trade who see in discussions and conferences means of
getting at the root of the problems that keep the industry from
expanding as rapidly as it should.
This seriousness of the situation is realized when it is
understood that the bulk of these existent stocks of used pianos
have been brought into the warerooms and warehouses within
the past three, or at most four, years. During the late months
of the war when piano production was at low ebb, there were
sections of the country where anything that remotely resembled
or sounded like a piano was salable, and several concerns made
very substantial incomes by buying up used instruments, recon-
ditioning them and in turn selling them to dealers.
It might be well for local associations of piano dealers to
give thought to this matter, and it is even worthy of the con-
sideration of the National Association at its June conventions
in Chicago, if not before. If it is possible to decrease the num-
ber of replacements and increase the proportion of direct out-
and-out sales so much the better. If not, it will be well to
develop a definite plan for decreasing allowances on used pianos
to a point where it does not seriously matter whether they are
sold or given away. In short, if it is to continue to be primarily
a replacement business, let the margin of profit on such replace-
ments be sufficient to warrant the effort and expense.
THE POSITION OF THE SMALL-SIZED UPRIGHT
interest is being evinced in the trade in the progress
M UCH
of the small-sized piano, and the result has been a great
variance of ideas as to the future of that type of instrument,
although the consensus of opinion is that eventually it will go far
to supplant the larger and more cumbersome styles of uprights.
Those who have gone into the production of small pianos
on a consistent basis have found a sufficient demand for the
instruments from schools and also from homes to warrant their
optimism regarding the possibilities, but it is held by some of
the technicians that, in certain cases, the present success is only
temporary because many small piano scales are makeshifts and
represent adaptations of larger scales rather than the creation
of a distinct, new type.
It happens, however, that two or three of the manufacturers
at least have seen fit to build the small piano from the ground
up, as it were, having a scale drawn for the particular pur-
pose of meeting the requirements of the small case, and with
the idea of developing tonal qualities for which no apology need
be made.
Certain it is that the modern home, and particularly the mod-
ern city apartment, is so designed and built that the small piano
fits particularly well into the scheme of things, for space is at
a premium and the small piano requires little space.

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