Music Trade Review

Issue: 1914 Vol. 59 N. 3

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE
EDWARD LYMAN BILL - Editor and Proprietor
J. B. SPILLANE, Managing Editor
Executive and Reportorlal Stall:
B. RRITTAIN WILSON,
A. J. NICICLIN,
CARLETON CHACE,
L.M.ROBINSON,
AUGUST J. TIMPE,
personality and naturally equipped to win out in any line of busi-
ness. But the rank and file of men are not so fortunate.
It is a well-known fact that the plodder—the man of average
ability—who seeks knowledge and digests it wisely, is apt, in the
long run, to win a larger measure of success than the brilliant
man, overconfident of his own ability, and who, therefore, very
often falls by the wayside.
As a matter of fact, a salesman cannot learn too much about
the products which he sells, how and of what they are made, the
personalities associated with the house he represents, and he should
take hold with avidity of every means available that would broaden
his capabilities and knowledge.
GLAD HENDERSON,
W M . B. WHITE,
L. E. ROWERS.
W
HILE the mail order houses have endeavored, from time
to time, through alluring and tempting offers, to win a
portion of the public patronage for their pianos, it must be con-
ceded that buyers have not easily succumbed to their blandishments.
Proof of this is supplied in the fact that the piano mail order busi-
ness has not grown to large proportions.
Published Every Saturday at 373 Fourth Avenue, New Y or
The promoters have put forth most extravagant claims in their
Entered at the New York Post Office as Second Class Matter.
literature,
alleging the superlative merits of the instruments which
SUBSCRIPTION (including postage), United States and Mexico, $2.00 per year; Canada,
(8.60; all other countries, $5.00.
they
offer,
and then they close their line of argument by naming a
ADVERTISEMENTS, $3.00 per inch, single column, per insertion.
On quarterly or
yearly contracts, a special discount is allowed. Advertising pages $90.00.
price
which
every intelligent reader must know is far below the value
REMITTANCES, Tn other than currency forms, should be made payable to Edward
Lyman Bill.
of any piano of reputation. They slip—and slip badly.
While the American people will swallow with avidity at times
Departments conducted by an expert wherein all ques-
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;
technical nature relating to the tuning, regu-
exaggerated statements in many lines, they have been somewhat
lating and repairing of pianos and player-pianos are
j
,
loath to accept the claims made by the bidders for low-priced piano
paper. We also publish a number of reliable technical works, information concerning which
will be cheerfully given upon request.
trade at their face value.
There should be careful discrimination on the part of buyers
Exposition Honors Won by The Review
Grand Prix
Paris Exposition, 1900
Silver Medal.. .Charleston Exposition, 1902
by
mail,
because frequently these people are located at far away
Diploma.
Pan-American Exposition, 1901
Gold Medal
St. Louis Exposition, 1904
Gold Medal. .Lewis-Clark Exposition, 1905
points where they are not afforded an opportunity of weighing the
difference in piano values. They do not have the real facts forcefully
&OVO DISTANCE TELEPHONES—NUMBERS 5982—5983 MADISON «Q.
and fairly presented to them and they perhaps are led to believe
Connecting' all Departments
Cable address: "Elbill, New York."
that price is the main consideration. But, happily, this is not the
case in a national sense, and the mail order houses thus far have
NEW YORK, JULY
18, 1914
only competed with themselves. They have not entered into the
life of the trade in a large degree.
The American people are not easily led from the old reliable
EDITORIAL
makes of instruments, and the people realize that the claims put
forth by mail order houses are not consistent when they close their
O man desirous of achieving success can underestimate the
argument with an alluring, price-baiting offer.
value of a complete knowledge of every detail of the busi-
Attractive literature which eloquently describes pianos cannot
ness or trade in which he is engaged.
seriously impress intelligent readers when it gets down to a price
We have been preaching this truism in connection with sales-
offer which they know cannot insure them the ownership of a re-
manship to the piano* and player trade for years, realizing that it is liable product.
only through the educated, intelligent salesman that the public can
These advertisements are calculated to appeal to people who
be educated to a proper comprehension and appreciation of the are desirous of saving money and who have no knowledge of the
progress and importance of the player-piano as well as developments
standard of workmanship and materials which must necessarily be
in the music trade field as a whole.
incorporated in a piano in order that its service be up to grade.
In this connection this office has issued, from time to time, a
In some instances the price baiters spring their trap on a cus-
number of volumes, not only devoted to the construction of the tomer who is uninformed as to values, and is, therefore, misled
various player mechanisms on the market, but information for
into believing that he is obtaining an exceptional bargain, which is
player pianists, that enables them to get a proper viewpoint of the obviously untrue. He may be obtaining his money's worth. In
instrument.
other words, the piano may be worth what is asked for it, but an
The demand for these volumes throughout the country fur-
instrument at a price which prohibits the use of good material and
nishes most pleasing proof of the great interest manifested by
workmanship in its creation must of necessity prove unsatisfactory.
salesmen everywhere to acquire information and "pointers'' that
Therefore, of what value is the purchaser's money when invested
will augment their knowledge and better equip them to interest in such a product?
prospective buyers and satisfy the inquisitive ones as to the con-
The American people realize that there is a wide difference
structive details and wide scope of the player-piano.
between the mail order pianos and the standard grade instruments
The day of the "drifter" in the field of salesmanship is past.
which have back of them quality and reputation. They realize that
The man who wins is the man who is ever striving after the most
there must be quite naturally a difference in price where such a
complete mastery of his special calling—the man who is fully
wide difference in quality exists, and they hesitate to place their
aware that the best salesman is he who knows more than the would-
investment in a cheap instrument which cannot give them the satis-
be purchaser—in other words, the man who cannot be "cornered''
faction which the purchase of so important an instrument should
by his customer in any question put to him for elucidation.
entitle them to receive.
No one can expect a piano-player salesman to be a living
Attractive literature, tempting offers of price and payments
encyclopaedia, yet there are many elements bearing upon the varied
and ridiculous claims made for the instruments themselves do not
aspects of the piano trade that the salesman cannot afford to shut
win out, and the purchasers realize that in buying an underpriced
his eyes and ears against.
instrument they are getting one which is undergrade as well.
Once in a while a salesman will say: "I know or care little
Quality backed by reliability is essential when considering the
for technical information. I have succeeded in the past along
purchase of such a home accessory as the piano.
my own lines in holding a godd line of customers."
This may be true so far as this individual is concerned. He
HE man who doesn't stop long enough to think "dull business"
may be exceptionally favored mentally, possessing an attractive
to him dull business—is non-existent.
BOSTON OFFICE:
CHICAGO OFFICE:
roHN H. WILSON, 884 Washington St.
E - f . VAN HARLINGEN Consumers' Building
_ . ,
„ . „,_
220 So. State Street. Telephone, Wabash 5774
Telephone, Main 8960.
HENRY S. KINGWILL, Associate,
• LONDON, ENGLAND: 1 Oesham Buildings, Basinghall St., E. C.
NEWS SERVICE I S SUPPLIED WEEKLY BY OUR CORRESPONDENTS
LOCATED IN THE LEADING CITIES THROUGHOUT AMERICA.
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Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE REVIEW
A SUGGESTION—THAT'S ALL.
(Continued from page 3.)
would be refreshing to find one man in a town who believed in straight business and does not
work on the principle that suckers are born every minute and the theory that the public likes to
be fooled. Such a dealer would be congratulated by his local patrons, and he would win success
in these days when the advertising policy is to bait purchasers with alleged bargains. The world
seems to have gone mad on the subject of bargain offerings. The passers-by would immediately
catch the humor of such an announcement, and they would realize that the merchants were adopt-
ing such methods to emphasize the honesty of their business principles and the worth of their mer-
chandise in contrast with the methods pursued by the bargain baiters.
The public mind is open to suggestions that are of a different nature; merely to this degree
any departure from the baiting method appeals to a mind that is on the alert and looking for some-
thing new and frank.
Advertising is one of the great educational factors. The public is
not only taught useful knowledge through the reading of advertising
matter, but is taught the difference between fake advertising and hon-
est advertising. This is just in the way of a suggestion, and it might
be worth trying out.
-
Why the Business Outlook Is So Encouraging.
HE remarkably favorable crop conditions throughout the
country have aroused a buoyant feeling in all departments of
trade, and during the past week there has developed an unmistak-
able feeling of good cheer and optimism which shows that despite
the adverse contrivances of men to impair the prospect for a return
of prosperity, nature is doing her best for the United States.
The nation's grain fields promise this year the tremendous
total of 5,210,000,000 bushels of wheat, corn, oats and barley. If
expectations are realized the combined yield of these major grain
crops will surpass the record of every preceding year in both quan-
tity and value.
Approximately the market worth of these billions of bushels
figured on the price basis of July 1, when the most recent Govern-
ment estimate was taken, will be $200,000,000 in excess of the value
of the average crops of the last five years.
This shows a surplus wealth that cannot fail to work its way
into the channels of trade, and hence it is that manufacturers are
looking to the future with a new hope.
A very interesting analysis of conditions throughout the coun-
try, carefully prepared, appeared in the New York Times last
Monday morning, in which the situation prevailing in the leading
industries of the country were summarized, and, as the Times says
editorially:
"The statements of the bankers, manufacturers and merchants
are not academic or theoretical. The truth is not evaded or glossed
over. There has been depression in many branches of trade. But
in these statements of the views and experiences of the business
men of all sections there is evidence of an obvious and justifiable
feeling of confidence in the future. The idea that we have reached
the turning point is not founded on personal optimism, and is shared
by nearly all, even by those who have felt most strongly the recent
trade depression.
"Of course, the abundant crops have much to do with this
hopeful outlook, but not all. Trade is already better in branches
which have suffered least, and is picking up in others. The con-
dition of the steel trade, in which the signs are now encouraging,
is assuredly a better index of economic conditions than that of the
motor car trade, which is veritably booming. The facts set forth
in these well-filled columns are indisputable. The opinions are
sound and unprejudiced. The result does not justify overenthu-
siasm. There are difficulties yet to be encountered. General pros-
perity has not yet set in, but there is no* doubt that the worst has
been passed and the good times are coming."
While it often has been said that the piano trade—which is
somewhat erroneously classed with luxuries and not necessities—
is among the last to feel the impetus of improved times; yet the
piano trade, like other lines of business, is in a hopeful mood and
T
looking forward to get its share in the distribution of that two
hundred million dollars which the farmers will receive for their
crops in excess of the value of the average amount received by
them for the past five years.
. ' . |
It is wholly fortunate that the agricultural vista is so brightj
for good crops are bound to affect a regeneration of business
volumes and values, despite the influence of politics which has con-
spired td perpetuate business and financial depression.
It is time for optimism, and, as Richard W. Lawrence, presi-
dent of the Autopiano Co., said in his interesting letter, which
appeared in The Review last week, it is the time "to change one's
line of attack." Sitting down and fault-finding is not as c6mmend-
able as getting up and doing. It is time for encouragement on the
part of the manufacturer and the dealer—time for action, 'for busi-
ness, after all, is what one makes it."
Mr. Lawrence's very timely letter of last week is supplemented
this week by a letter from A. M. Wright, vice-president and gen-
eral manager of the Mason & Hamlin Co., which appears elsewhere
in The Review, in which he conveys most encouraging facts regard-
ing the business of his company, and the general view of commercial
affairs as a whole.

'
The Mason & Hamlin Co. showed a gain in business for the
first six months of 1914, and July trade averages up well with any
similar month in the history of the house. As Mr. Wright points
out, "If manufacturers will follow Mr. Lawrence's lead, at least
such as can do so consistently, it will help to* dispel a good deal of
the distrust and pessimism that is now said to obsess a portion of
the trade."

I
N connection with the subject of questionable advertising in the
piano trade, which was brought to the attention of the Adver-
tising Clubs of the World at the recent convention in Toronto 4 , Can.,
we may say it is unfortunate that niano advertising should be picked
out by the advertisincf men, or rather placed before them as, a hor-
rible examnlc. but it is to be hoped that the exhibit will spu'r the ad-
vertising clubs to prefer efforts in their campaign to prevent such
advertising by national or State laws. The success of that cam-
oaijG'n will go far to compensate the honest piano merchants for
the ridicule to which the trade has been held up for the (past few
years.
'

There is no stronger fighter against misleading: piano adver-
tising- than the better element of the piano trade itself, for it is
the piano men who best realize the harm done by such advertising,
and the fact that the obiectionable announcements were brought
before the convention in Toronto by a piano man goes far to prove
the interest of the trade in eliminating one of its most flagrant
evils.

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