Music Trade Review

Issue: 1912 Vol. 55 N. 7

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE: MUSIC TRADE
RE™
EDWARD LYMAN BILL - Editor and Proprietor
'.
J. B. SPILLANE, Managing Editor
Executive and Reportorlal Staff:
GLAD. HENDERSON,
A. J. NICKLIN,
H. E. JAMASON,
AUGUST J. TIMPK,
C. CHACE,
B. BKITTAIN WILSON,
WM. B. WHITE,
L. E. BOWERS.
BOSTON OFFICE:
CHICAGO OFFICE:
JOHN H. WILSON, 384 Washington St.
Telephone, Main 6950.
PHILADELPHIA:
E. P. VAN HARLINGEN, 87 South Wabash Ave.
.
Telephone, Central 414.
Room 806.
MINNEAPOLIS and ST. PAUL:
ST. LOUIS:
R: W. KAUFFMAN.
ADOLF EDSTEN.
SAN FRANCISCO: S. H. GRAY, 88 First St.
CLYDE JENNINGS
DETROIT. MICH.: MORBIS J. WHITE.
CINCINNATI, O.: JACOB W. WALTERS.
INDIANAPOLIS, 1ND.: STANLEY H. SMITH
BALTIMORE, MD.i A. ROBERT FRENCH.
MILWAUKEE, AVIS.: L. E. MEYER.
;
LONDON, ENGLAND: 1 Gresham Buildings, Basinghall St., E. C.
Published Every Saturday at 373 Fourth Avenue, New York
Entered at the New York Post Office as Second Class Matter.
SUBSCRIPTION, (including postage), United States and Mexico, $2.00 per year; Canada,
$3.60; all other countries, $4.00.
ADVERTISEMENTS, $2.60 per inch single column, per insertion. On quarterly or
yearly contracts, a special discount is allowed. Advertising Pages, $75.00.
REMITTANCES, in other than currency forms, should be made payable to Edward
Lyman Bill.
__________^__
Departments conducted by an expert wherein all ques
ti
f t h i c l at
lting to th tuning regu
Exposition Honors Won by The Review
Grand Prix
Paris Exposition, 1900 Silver Medal.. .Charleston Exposition, 1902
Diploma.... Pan-American Exposition, 1901
Gold Medal
St. Louis Exposition, 1904
Gold Medal..Lewis-Clark Exposition, 1905
LONG DISTANCE TELEPHONES-NUMBERS 59S2-598S MADISON SQUARE
Connecting all Departments.
Cable address •• "Elblll, N e w York."
NEW YORK, AUGUST 17, 1 9 1 2 .
REVIEW
T
HERE is nothing that gives the salesman so much confi-
dence as a thorough knowledge of the product he is selling, for
he is thus prepared to meet every argument from a point of vantage
not easily attained by the intending purchaser and can speak in an
authoritative manner that naturally begets confidence and respect.
There are many piano salesmen, as well as salesmen in other
lines, who are satisfied with a purely superficial knowledge of all
the inner details and technical facts of the instruments they are sell-
ing, especially in the case of .player-pianos, and depend in a large
measure upon the lack of knowledge of the average customer and
their own "gift of gab" to carry the day.
In a great many cases the men who pursue these tactics are
really successful salesmen, intelligent and convincing talkers, but
the lack of real, bona-fide knowledge often leaves them open to an
attack from a customer with superior knowledge of the instrument,
which they would riot be able to combat. It is the possibilities that
must be guarded against, not the regular run of business, for th£t
will generally take care of itself.
In this connection it is to be noted with pleasure that many
piano dealers and managers of piano stores who have sons whom
they desire to adopt the same career, have taken the trouble to send
the young men to the factories, where they remain for various
periods and gain a first-hand knowledge of piano construction, the
value of which cannot be overestimated. A sojourn at the factory,
and some time spent in a careful study of the methods pursued, es-
pecially in the manufacture of pianos, of which all too little is un-
derstood by salesmen and often by the piano merchant, proves of
great benefit, a fact that is recognized by those who have been in
the business for years, and particularly those who are about to enter
upon a selling career.
Familiarity with the details of the player-piano often enable?
the salesman to correct little difficulties in a few minutes, and with *
slight trouble that would, to one without knowledge of the details,
necessitate the services of a repairman. And then, too, there is to
be considered the confidence in one's self that comes with knowledge
of the subject in hand and which is so readily communicated to
others.
T
HE seventy-fifth anniversary of the founding of the house of
Wm. Knabe & Co. was celebrated in a fitting manner in
Baltimore on Thursday last and in the festivities the civic authori-
HIS is evidently going to be a billion-dollar year for a billion-
ties joined hands with the -employes and officers of the house in
dollar country judging from the crop report issued early this
felicitations 1 and in extolling the record of the Knabe institution
week by the Agricultural Department in Washington. It is esti-
which has been associated from the earliest days with all that is
mated, that this season's crops will exceed ten billions in value for
best and distinguished in the history of American piano manufac-
the first time. This is fully $500,000,000 more than last year's yield
ture.
and about equals the capital stock of American railways. Who
From its inception Wm. Knabe & Co. has been one of the bul-
wouldn't be a farmer—at least this year.
warks of the piano art industry of this country and has exer-
A comparison with the August figures of last year show that
cised a potent influence on the development of the American piano.
there is a gain of 191,000,000 bushels of grain, 60,000,000 bushels
The reputation of the Knabe piano is not localized. It belongs
of spring and winter wheat and 390,000,000 bushels of oats. Here
neither to Baltimore nor New York, but to the whole country, for
is almost 600,000,000 bushels of gain on three crops, with rye and
piano merchants who have sold these instruments for years are
barley not considered, and with marked gains since the report was
closely wedded to the traditions of the house and have a justifiable
compiled. It is still necessary to add 20,000,000 tons of hay.
pride in the name and in the merits of the products.
These remarkable figures should bring cheer to the piano man
No element associated with the celebration which just oc-
and to every other merchant throughout the country. For it means
curred in Baltimore is of greater moment than the part played by
that there will be a large surplus left over for the purchase of
the employes of the Knabe concern. From the very start the closest
musical instruments and other necessities in the American home.
and friendliest relations have existed between the house of Knabe
It also means 1 a reduction in the cost of living which has been so
and those who work for it, and to-day there are men employed
much accentuated the past year through the short crops of last
who for more than thirty years have been making Knabe pianos
season.
and whose sons are now engaged in the same work, and who are
The report taken broadly shows better than the average crops
proud of their association with the house.
for the past ten years and that in a number of products a new
The resolutions prepared and presented by the Knabe work-
record has been established in the nation's history of crop produc-
men to the officers of the company emphasizes that the same in-
tion. The situation is most encouraging and indicates a splendid
trest and enthusiasm prevails to-day as in the early history of the
fall and winter business.
house of Knabe.
In this connection a very timely story is related by Alfred
Piano merchants, particularly in the farming sections of the
Dolge in "Pianos and Their Makers," which shows how Ernest
country, should now give manufacturers a chance and place their
Knabe endeared himself to his hundreds of employes during the
orders' early for instruments. Pianos cannot be made up over
night and manufacturers cannot afford to carry tremendously large - Civil War, when factories all over the country, and particularly in
advance stocks. They should be advised by piano merchants as to Baltimore, were closed down. To keep the men busy Ernest Knabe
decided to make a prolonged trip through the Northern and West-
their possible requirements—be advised pretty early so that there
ern States, which were not seriously affected by the war, for the
may be no delay in receiving shipments of instruments' as quickly
purpose of securing orders to keep the men busy.
as they would like when the demand materializes. This is a matter
which should be given immediate consideration.
Mr. Dolge says: "Money had to be provided to meet the
EDITORIAL
T
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE
MU3IC TRADE
weekly payroll during his absence. Ernest Knabe boldly went to
his bank and asked for a credit of $20,000 for the term of six
months. Considering the critical times such a demand upon a
bank in the city of Baltimore was almost preposterous, and when
finally the banker asked Ernest what security he had to offer and
the reply came, 'Nothing but the name of Knabe,' the banker shook
his head and told the young man that he would submit the proposi-
tion to his board of directors. They decided that under existing
conditions the loan could not be made. When delivering his ulti-
matum to young Ernest, the banker questioned him as to what he
could or would do. Knabe answered promptly, 'I shall go down
to my factory and tell my employes that I am compelled to dis-
charge them all because your bank refused a loan to which I am
entitled,' then took his hat and left the banker to his own contem-
plations. Before he reached his factory office a messenger from
the bank had arrived there with a letter from the president stating
that the account of Knabe & Co. had been credited with $20,000,
to be drawn against as wanted.
"Ernest did not go back to the bank, but packed his trunk and
•went on his journey. Within two months he had sold enough
pianos and opened up sufficient connections to keep his factories
busy to their limit, and when he returned home he called on his
banker to thank him for the loan, of which his firm had not been
obliged to use a single dollar. Ernest Knabe knew tha*t just at that
time the banks of Baltimore could not afford to have the doors,of
the city's greatest industrial establishment closed and hundreds of
men thrown -out of employment for lack of funds, and he won out
against the timid and shortsighted banker."
GROUP of piano travelers were recently discussing the busi-
ness methods of various dealers, some of whom are success-
ful and others not overcome with prosperity, when the question was
raised as to what extent the traveler can, through his general
knowledge of the trade and its methods as a whole, gained on his
many trips, aid the individual dealer in improving his business.
The peculiar fact developed that the travelers were practically
unanimous in the opinion that outside of the details that naturally
interested the manufacturer, such as financial condition and credit
rating and the preservation of the same, the traveler can be of very
little assistance to the average dealer and that the knowledge that
the former has stored away proves valuable to himself alone, in all
too many instances. As one traveler remarked: "We who are on
the road naturally pick up much valuable information regarding
piano selling methods—those which have proven successful and
those which have failed—which we would be very glad to pass
along to our customers, but there the difficulty comes in. The
individual merchant, in all too many instances, believes that he
knows his own business best and regards any suggestions coming
from the traveler as presumptuous on the part of the latter. The
chance of causing offense serves as a check to many travelers, even
when it is apparent that certain changes in methods of selling, ad-
vertising or general management would prove decidedly beneficial
and profitable.
"Once in a great while dealers, and they are generally the ones
who are making real successes in the trade, will ask for suggestions
from the traveler and listen to them with respect. They thus get
in touch with ideas to an extent that would be impossible by any
other means, can get a line-on the methods of from fifty to a hun-
dred dealers in all parts of the country and who are meeting all
sorts of conditions in their fields, and thereby keep their own
methods up-to-the-minute. The willingness to listen to and accept
suggestions also has an excellent effect upon the manufacturer
who, when he sees the dealer is progressive 2nd a live proposition,
feels confidence in his success and is willing to help out in the
matter of prompt shipments and extended credit. The" dearer.who
cultivates the. interest of the traveling man and accepts his sugges-
tions, whether he acts on them or not, is aiding his business in no
uncertain manner."
A
M
OTOR trucks have evidently come to stay, and in the piano
trade, as, indeed, in mostly all industries, they are being
more and more reckoned with as essentials in any business involv-
ing transportation as is generally admitted by men who possess any
breadth of mind. ' The common acceptance of this fact is probably
more responsible for the fast changing attitude of transportation
REVIEW
Legal Questions Answered for the
Benefit of Review Readers
€JWe have opened a Department wherein legal
questions, which have direct bearing on music
trade affairs, will be answered free of charge.
^fThis Department is under the supervision of
Messrs. Wentworth, Lowenstein & Stern, attor-
neys at law, of 60 Wall Street, New York.
^Matter intended for this Department should be
addressed plainly, Legal Department, The Music
Trade Review.
interests than anything else, for it has transformed motor thought
from channels of sport and recreation to serious business, competi-
tive and economic considerations.
One evidence of the changed field of motor truck exploita-
tion is the steadily increasing desire on the part of business asso-
ciations to aid their members in the study of motor truck transpor-
tation. One or two trade organizations have already sought to
collect data for the use of their members in choosing trucks for
their work and others are being urged by their members to or-
ganize such departments, This paper only a few clays ago was
besought by the secretary of a great national association; for data
on the truck problem, with a view to advising his members on the
subject, and numerous other inquiries indicate the demand for care-
fully collected and readily assimilated information.
Of course, it is impossible for any secretary to have handy
absolutely convincing data for the use of his members which would
determine clearly for them which truck to select. The truth is fast
dawning on business men that no one statement of fact is convinc-
ing as to which truck, out of the whole field, is pre-eminently the
"best" for them as a whole; but that individual businesses, houses,
conditions, different towns, different uses and different commodi-
ties, all enter into an intelligent study of the problems in a way
which makes it well-nigh impossible for any student to furnish
exact data, even though he may assist materially. Irr fact, if cor-
rect and altogether reliable information as to trucks was available,
it would not be altogether fairly used for comparison because of
the great lack of tangible comparative data of present trucking
costs—on the horse basis.
ITH the entrance of China into the family of Republics a
growing interest is being manifested in the future of that
country with its millions' of people, to whom more liberal laws and
the propagation of knowledge through a more--enlightened policy
of public education, will mean so much for the future of the Mon-
golian people.
Owing to the wide variance that exists as to the conception
of musical taste as between the peoples of the East and the West,
it would seem as if the demand for such musical instruments as
pianos and organs would have but slow growth in that country.
As a matter of fact, according to a recent Consular report, the
Chinese have not taken kindly to American and European pianos.
Whatever demand for pianos may exist at Canton among the
foreign population is supplied through dealers in Hongkong. The
same remark applies equally to violins and other foreign stringed
instruments. It appears that there are two foreign factories
in China which turn out pianos and organs by native workmen
under foreign supervision, the wood used in the manufacture of
which is obtained in China and the other parts from abroad.
A large market for talking machines, especially with records
of Chinese songs, tias been developed among the Chinese, and will,
probably increase in the future, Cheap musical toys, harmonicas 1 !
and similar articles are in demand, but are supplied at present by ;
Japan and Europe at prices top tow for American competition.
The new military bands, for which the Chinese show a great
predilection, are creating a considerable market for good, mod-
erately cheap brass and strong instruments/
W

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