Atari Coin Connection

Issue: Vol 2 Num 01 - 1978 January

A TEXAS SHOW
At State Music Show in Dallas, (left to rigbt)
Abe Sussman, Don Osborne, Fred McCord and
Tom Chatten.
Fred McCord conducted two service schools at
the State Music Show.
Dallas, Texas, was the site of a fest ive
game showing sponsored by State Music
Co. Hundreds of operators from all over
the region gathered at the Holiday Inn on
December 2 and 3 to see all of the latest
equipment, attend service schools and
enjoy the hospitality at this two day
affair. Abe Sussman, Ton1 Chatten and
their entire staff were there to make tl1e
show a great success.
Fred McCord and Phil Stewart of
Atari's Custo111er Service Department
conducted service schools both days of
tl1e show. Don Osborne and Don Sn1ith
from Atari were also tl1ere to meet with
operators and answer questions. Tom
Chatten of State Music said, "We feel that
Atari has been most cooperative in their
contribution to our show. Our operators
benefited from the service schools. They
give them a lot of useful inforn1ation on
maintaining Atari gan1es. We were ex-
tremely pleased with the response to
our sl1ow."
"Atari's representation at the Texas
show was excellent. Ten of our video and
pinball games were on display, which was
considerably more than any other 111anu-
facturer ," said Don Osborne, Western
Regional Sales Manager. "Tl1e operator
turnout was fabulous and t11e interest in
Atari was high," he added.
Opera tors and service technicians were
brought up-to-date on all t11e latest repair
an d troubleshooting know-how at Atari
Service Scl1ools. Distributors in Philadel-
ph_ia and Montreal hosted the schools
held in November. Dave Tucker, Service
Technician for Atari's new East Coast
facility, conducted the all day sen1 inars.
Subjects covered included tl1e electron ic
pin ball gan1es, basic troubleshooting,
preventive maintenance, microprocessor
technology and specific service tips on
Atari products.
Frank O'Neill of Active Amusen1ent
Co., said, "We felt the service school was
a resounding success, the attendance was
excellent, and our custo111ers are looking
forward to attending 111ore schools in the
future ."
Carl Mollitt, service technician for
Baldassari Amusements, referring to the
school said, "I was pleased with tl1e way
the program was presented. I feel I have
learned plenty about your new games,
and am confi dent to repair them."
The Montreal school was hosted by
Lani el Automatic. Jean Coutu reported
that, "Our customers attended from all
over the province of Quebec. It was a
successful school. They were enthusiastic
and stayed for the question-answer
session for two additional hours."
"The response to the service schools
was fabulous," said Dave Tucker. "We
plan to conduct even more in the future
to help operators to keep up with the
technology used in our new games, and to
alleviate their service problems." Atari
will be publishing a schedule fo r the
service schools in the near futu re. If you
have a11y questions regarding schools to
be held, contact Fred McCord at
(800) 538-6892 or ( 408) 984-1900.
Canadian operators attend service school in
Montreal.
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Operators get bands-on training in pinball
service se·m inar conducted by Dave Tuck er.
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Active sponsors well-attended school in Penn-
sylvania.
NEW T-SHIRTS AVAILABLE
The dynamic double eagle Airborne
Avenger™ design on the T-shirts is in
bright oranges, blue and magenta colors.
"The Ul tin1ate High in Pinball" is the
message on the back in orange.
These T-shirts make excellent prizes
for high score of the week, local
tournaments, contests, or for pron10-
tional giveaways. Airborne Avenger en-
tl1usiasts will be proud to wear the
colorful double eagle emblen1 f ro111 Atari.
Airborne Avenger T-shirts are now
available and can be ordered through
Atari distributors.
Breakout™ T-shirts will be available
next month as well.
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DISTRIBUTORS' NEW OFFICES
Two Atari distributors recently cele-
brated the opening of new offices. Franco
Distributing l1eld grand opening festivities
at their new offices in Montgomery,
Alabama, the week of December 5th.
And on December 4, Portale Automatic
officially opened their new San Francisco
office with an open house for their
customers.
Rubin Franco of Franco Distributing
said, "We are pleased to be in our new
building. The opening celebration for our
operators was a great success."
To1n Higdon, Manager of Portale's San
Francisco office noted, "Tl1e turnout for
our opening was excellent. We look
forward to working with tl1e operators in
Northern California."
Atari is pleased to see the growtl1 of
our distributors. "Their expansion will
provide even more support for operators,
and will help to facilitate overall growth
of our industry," said Frank Ballouz. "We
wish them the best of luck in their new
offices."
LOCATIONS:
CRUISE SHIPS
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Atari has initiated a new procedure to
furtl1er assure that games from our plant
arrive at their destination in good
working order. Tip-N-Tell is a visual
indicator which will be placed on tl1e
game cartons to show if a game has been
mishandled or dropped in shipment.
Tip-N-Tell is a heavy cardboard label
in day-glow red with a specially designed
arrow cutout covered with clear plastic
adhesive material. The bottom portion of
the arrow is filled with bright blue sand.
This is placed on the carton with the
arrow pointing up. A metal strip that
holds the sand in the bottom portion of
the arrow is then removed. The blue sand
will flow to the top portion of the arrow
if the carton is tipped in any direction to
a 90° angle or more. If this happens, a
special adhesive material holds the sand in
the top part of the arrow; thus the
Tip-N-Tell will show if the carton has
been mishandled in any way.

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TIP-N-TELL
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"We believe that the use of Tip-N-Tell
in shipping of Atari gan1es will help to
alleviate the reported problems of con-
cealed damage," reports Frank Ballouz,
National Sales Manager. "In addition to
being able to detect mishandling, these
indicators on our cartons will make the
freight companies more aware of the
importance of proper handling of the
gan1es in shipment," he adds.
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There are hundreds of cruise ships in
the world. Some have game rooms. For
example, it was recently reported in
Philadelphia Magazine that approximately
1000 passengers on the SS Rotterdam
could enjoy playing pinball games in their
leisure time.
Cru ises are growing in popularity all
over the world. Ships leave from all ports
daily. They range from a few hundred
passengers to over 1600 people on the
Queen Elizabeth, departing for a relaxing
vacation with an excess of leisure time.
This is an ideal location for coin-op
games.
There are only a few cruise ships that
presently have ga1ne rooms according to
the International Passenger Ship Associa-
tion. Operators should contact the
individual cruise lines to investigate the
possible opportunities for game rooms on
their ships. Organized contests and
tournan1ents for passengers would also be
a good cruise activity that would
encourage more player participation.
TECHNICAL TIP
TV MONITORS
TV monitor problen1s on new games
are in the majority of cases not electronic
component failu re. The cause is most
often mechanical and one should check
the fal lowing:
1. Check for loose monitor board com-
ponents.
2. On the underside of the monitor PCB,
all solder pads of larger components
must be closely checked for lifted
pads (such as the flyback trans-
fo rmer).
3. Check to make sure all solder
connections to components make
electrical contact. If not, resolder the
connections.
PINBALL GAMES- FLIPPERS
Resistor-switch modification kits to
extend the life of the flipper solenoids are
available through Atari distributors at no
charge. These kits are for rigl1t and left
single flipper assemblies for Ti1ne
2000 TM and for Airborne Avenger™ 's
with serial ntllnbers less than -0065'. The
dual flipper kits for The Atarians ™ will
be sent within the next month.

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