A TEXAS SHOW
At State Music Show in Dallas, (left to rigbt)
Abe Sussman, Don Osborne, Fred McCord and
Tom Chatten.
Fred McCord conducted two service schools at
the State Music Show.
Dallas, Texas, was the site of a fest ive
game showing sponsored by State Music
Co. Hundreds of operators from all over
the region gathered at the Holiday Inn on
December 2 and 3 to see all of the latest
equipment, attend service schools and
enjoy the hospitality at this two day
affair. Abe Sussman, Ton1 Chatten and
their entire staff were there to make tl1e
show a great success.
Fred McCord and Phil Stewart of
Atari's Custo111er Service Department
conducted service schools both days of
tl1e show. Don Osborne and Don Sn1ith
from Atari were also tl1ere to meet with
operators and answer questions. Tom
Chatten of State Music said, "We feel that
Atari has been most cooperative in their
contribution to our show. Our operators
benefited from the service schools. They
give them a lot of useful inforn1ation on
maintaining Atari gan1es. We were ex-
tremely pleased with the response to
our sl1ow."
"Atari's representation at the Texas
show was excellent. Ten of our video and
pinball games were on display, which was
considerably more than any other 111anu-
facturer ," said Don Osborne, Western
Regional Sales Manager. "Tl1e operator
turnout was fabulous and t11e interest in
Atari was high," he added.
Opera tors and service technicians were
brought up-to-date on all t11e latest repair
an d troubleshooting know-how at Atari
Service Scl1ools. Distributors in Philadel-
ph_ia and Montreal hosted the schools
held in November. Dave Tucker, Service
Technician for Atari's new East Coast
facility, conducted the all day sen1 inars.
Subjects covered included tl1e electron ic
pin ball gan1es, basic troubleshooting,
preventive maintenance, microprocessor
technology and specific service tips on
Atari products.
Frank O'Neill of Active Amusen1ent
Co., said, "We felt the service school was
a resounding success, the attendance was
excellent, and our custo111ers are looking
forward to attending 111ore schools in the
future ."
Carl Mollitt, service technician for
Baldassari Amusements, referring to the
school said, "I was pleased with tl1e way
the program was presented. I feel I have
learned plenty about your new games,
and am confi dent to repair them."
The Montreal school was hosted by
Lani el Automatic. Jean Coutu reported
that, "Our customers attended from all
over the province of Quebec. It was a
successful school. They were enthusiastic
and stayed for the question-answer
session for two additional hours."
"The response to the service schools
was fabulous," said Dave Tucker. "We
plan to conduct even more in the future
to help operators to keep up with the
technology used in our new games, and to
alleviate their service problems." Atari
will be publishing a schedule fo r the
service schools in the near futu re. If you
have a11y questions regarding schools to
be held, contact Fred McCord at
(800) 538-6892 or ( 408) 984-1900.
Canadian operators attend service school in
Montreal.
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Operators get bands-on training in pinball
service se·m inar conducted by Dave Tuck er.
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Active sponsors well-attended school in Penn-
sylvania.
NEW T-SHIRTS AVAILABLE
The dynamic double eagle Airborne
Avenger™ design on the T-shirts is in
bright oranges, blue and magenta colors.
"The Ul tin1ate High in Pinball" is the
message on the back in orange.
These T-shirts make excellent prizes
for high score of the week, local
tournaments, contests, or for pron10-
tional giveaways. Airborne Avenger en-
tl1usiasts will be proud to wear the
colorful double eagle emblen1 f ro111 Atari.
Airborne Avenger T-shirts are now
available and can be ordered through
Atari distributors.
Breakout™ T-shirts will be available
next month as well.
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