Star Tech Journal

October 1997
BOCHilLH
llanufact11rlng
Corporatian
Ed Glapinski, Quality Control Manager, Rock-Ola Mfg Corp., Torrance, California
UstNG SveERSoNtc' s SELF DIAGNOSTIC FEATURES
Rock-Ola's SyberSonic Electronics contains the most advanced self diagnostic and self testing system in the industry.
"When properly util'ktd, these troubleshooting tools will assist you in quickly and accurately diagnosing
any malfanction - even intermittent ones.
DIAGNOSTIC AND ERROR REPORT-
ING FEATURES
SyberSonic's microprocessor
technology allows it to "keep
track" of itself. It senses when it
does something wrong or when
something abnormal happens,
then stores that information in its
memory to report it to you when
you ask for it. In fact, the
SyberSonic Jukebox automati-
cally warns a technician if an er-
ror has occurred whenever the
Service Mode is accessed by dis-
playing:
,
...
SERVICE MODE
Errors Exist in : XXXX
''XXXX" indicating whichever area
Test Mode menu. The error
codes are stored in Quick Find
136 through Quick Find 139.
Once the error code has been
reached, you may use the Right
Pages button to view the next
error (if another exists).
136 VIEw CPU INPur ERRoRS
Displays the Error Code, Date
and Time of CPU Input Errors.
CPU inputs are the coin
switch(es), bill input, service
switch, keyboard buttons, vol-
ume control buttons and buttons
on the computer.
137
VIEW KYBD ERRORS
Displays the Error Code, Date
and Time of Keyboard Errors.
has errors.
138
VIEW MECH ERRORS
Displays the Error Code, Date
and Time of Mechanism Errors.
To find out what the malfunction
is, simply access the Setup Mode
by pressing the service button on
the SyberSonic computer and
then read the error code in the
139
VIEW PAGE ERRORS
Displays the Error Code, Date
and Time of Page Errors.
Following is a sample display of an
error code display:
,
TEST MODE
.. M02
09/17
138
07:46
Once the error code has been
read, look it up in the code chart
in Section H of the SyberSonic
Service Manual for detailed er-
ror information and trouble-
shooting help.
In the example shown, "M02"
indicates the mechanism was
unable to pull a CD from the
magazine on September 17 at
7:46 AM. Now that you know
what the machine didnit do, the
next task is to find out why. This
is where SYberSonic's self test
utilities are used.
The "What To Do" box in the
error code chart tells you to run
the Gripper Test. To do so, ac-
cess Quick Find 146 and press