Star Tech Journal
Issue: 1994-April - Vol 16 Issue 2 - Page 14
April 1994
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11.1
N.S.G.
WHO'S IN CHARGE HERE?
I was just reading an advertisement for National Sports Games on how they are receiving all these
awards for their great so-called low maintenance games and outstanding service department.
There were testimonials on how everyone is so pleased with the games and
how knowledgeable the service department is on solving problems.
I couldn't believe what I was reading after everything I've been through with my games.
Mine breakdown everyday, and dealing with the service department is a nightmare.
Going around and around on getting parts under warranty
-once I finally get through -or spend days playing phone tag.
I just can't believe people are happy with NSG.
screen would go blank, the ball
gate would open, and the ticket
mech would start dispensing end-
less tickets.
Hoop
On around February 1992, we
received a Super Shot Double
Hoop to replace an original Su-
per Shat which was made out of
PVC tubing, hoping to lose the
problem of the game blinking
out. The new Super Shot was
made of tubular steel and had a
different ball gate assembly, but
still had basically the same CPU.
I was a little leery that it would
have the same problem.
So, I called NSG for an answer
to the problem. They told me to
adjust the +5vdc. I did, and it
seemed to take care of the prob-
lem for about a week then it hap-
pened again. This time they told
me to replace the power supply.
So I did.
After about the first week the
new Super Shot started acting up
in the same way as the first one
made of PVC tubing. The display
About two days passed, and it
happened again. Called NSG,
and they asked me to send them
the CPU for repair, and I did.
SUPER SHOT DOUBLE
A couple of weeks go by and the
CPU comes back. I reinstall it
and find that the problem is still
there. I call them once again and
they said they couldn't find a
problem.
After another week of the game
being out of order, the new board
arrives. This takes care of the
problem for about a month, be-
fore it started to act just like the
last two CPU's. Again they asked
for the CPU to be returned for
repair. A few more weeks go by
with Super Shot collecting dust
not money.
------------------14-----------------
""'"'TAR TECH JoURNAL
•=====i
=
~
~:
=
:=;;=:.Jmii : ~ ;i
,)J]l -
l t1111111rnrn~
-
11.1
N.S.G.
WHO'S IN CHARGE HERE?
I was just reading an advertisement for National Sports Games on how they are receiving all these
awards for their great so-called low maintenance games and outstanding service department.
There were testimonials on how everyone is so pleased with the games and
how knowledgeable the service department is on solving problems.
I couldn't believe what I was reading after everything I've been through with my games.
Mine breakdown everyday, and dealing with the service department is a nightmare.
Going around and around on getting parts under warranty
-once I finally get through -or spend days playing phone tag.
I just can't believe people are happy with NSG.
screen would go blank, the ball
gate would open, and the ticket
mech would start dispensing end-
less tickets.
Hoop
On around February 1992, we
received a Super Shot Double
Hoop to replace an original Su-
per Shat which was made out of
PVC tubing, hoping to lose the
problem of the game blinking
out. The new Super Shot was
made of tubular steel and had a
different ball gate assembly, but
still had basically the same CPU.
I was a little leery that it would
have the same problem.
So, I called NSG for an answer
to the problem. They told me to
adjust the +5vdc. I did, and it
seemed to take care of the prob-
lem for about a week then it hap-
pened again. This time they told
me to replace the power supply.
So I did.
After about the first week the
new Super Shot started acting up
in the same way as the first one
made of PVC tubing. The display
About two days passed, and it
happened again. Called NSG,
and they asked me to send them
the CPU for repair, and I did.
SUPER SHOT DOUBLE
A couple of weeks go by and the
CPU comes back. I reinstall it
and find that the problem is still
there. I call them once again and
they said they couldn't find a
problem.
After another week of the game
being out of order, the new board
arrives. This takes care of the
problem for about a month, be-
fore it started to act just like the
last two CPU's. Again they asked
for the CPU to be returned for
repair. A few more weeks go by
with Super Shot collecting dust
not money.
------------------14-----------------
Future scanning projects are planned by the International Arcade Museum Library (IAML).