Star Tech Journal

General Service Order ForID
Sam Cross
Godwin Distributing
N. Little Rock, Arkansas
SUBJECT
The General Service Order is a form layed out to
aid the technician in his daily work. A descrip-
tion follows on how to use it.
The "COMP" box is to be checked when the order
is completed and the same applies to the
"BILLED" box. These are placed at the top for
thumb through ease.
The DATE SERVICE ORDER MADE and DATE
ORDER COMPLETED are to show the respective
dates and the length between.
SERVICE ORDER 3 can be any number which
you would like to assign. For example, a nine
digit number can be used which is unique in the
following manner:
usually supplied by you, the contact (Contact)
person who took your order and the supplier
invoice number, if the parts supplier can give
one.
The "Part Number and Complete Description of
Piece" section allows space to describe the part,
including the quantity used, the "Ref #" is the
number it's assigned on whatever section it's
used on, such as C407 (capacitor 407).
The "SS#" column is a number from 1-4 corre-
sponding to the subsection, such as power
supply, monitor, or logic board, which is listed in
the "Subsection" area in the form. It helps to tell
where the part was used.
The "PS#" is the parts supplier number (1-3) in
the Parts Supplier section from which the part
was ordered.
The "Parts Suplr's #" is the particular house
number the parts supplier has given to the part
so you can reference to it.
The Service Company and the Customer Name
section are taken to be self-explanatory, as well
as the Type of Equipment and the Problem
section.
The "Subsection #" area is for listing section(s)
where there are problems, as well as their
unique part descriptions and serial numbers,
such as power supplies, logic boards, monitor,
etc.
The "Parts Supplier" area is for listing important
data such as when a part was ordered (Order Dt).
two follow up dates (Fou Date and Fou2 Oat) to
list why an order hasn't been received, the
purchase order (Pur Ord) number which is
The rest of the form should be self-explanatory.
The above form should give you a complete
description of the equipment at the time you
serviced it so you can keep track of what you did
to it in the past, as well as the place you ordered
parts for it and the particular parts supplier's
numbers and the particular serial numbers of
the subsections.
Phone & Fax
See page 21 for updated manufacturer
customer service phone & fax numbers.