Presto
Issue: 1925 2034 - Page 15
July 18, 1925.
PRESTO
•=•=•--•--<
15
TELLS EXPORTERS HOW
TO AVOID TROUBLE
Bureau of Foreign and Domestic Commerce
Points Out Causes of Trade Disputes
and Way to Prevent Them.
Ax
ARTISTIC
IN EVERY
DETAIL
HADDORFF PIANO CO.
ROCKFORD,ILL.
Wholesale Officet:
N«« Tark Cil
130 W. 42i>d S'
Chiraf*
410 S. MicbifBD Av«.
Sao Fran' •<••
111 California St.
Schaff Bros.
Players tnd Pianos have won their stand-
ing with trade and public by 54 years of
steadfast striving to excel. They repre-
sent the
LARGEST COMPETITIVE VALUE
because <«f their beauty, reliability, tone
and moderate price. They are profitable
to sell and satisfactory when sold.
Brighten Your Line with the
SCHAFF BROS.
The Schaff Bros. Co.
Established 1868
Huntington, Ind.
An analysis of trade complaints submitted to the
Division of Commercial Laws of the Bureau of For-
eign and Domestic Commerce over the period of the
past three years discloses some interesting points.
In the first place, the legitimate complaints founded
on fact against reputable American concerns are com-
paratively few. The "fly-by-night" concern which
relies on the distance of the prospective victim and
the occasional carelessness of the credit department
causes trouble in all countries, says Commerce Re-
ports.
The chief cause of trade disputes, omitting collec-
tions of overdue accounts, is the absence of "the.
meeting of the minds" in the original sales contract.
The failure to comprehend fully just what the other
party desires, or the disregard of these desires, plants
the seed at the outset for future dissatisfaction and
dispute. The original sales contract should be de-
tailed and comprehensive.
Certain items should be clearly understood by
both parties. First the quality and quantity of mer-
chandise should be definitely agreed upon. In many
cases quality can not be agreed upon without the use
of samples. Subsequent shipment should conform
strictly to samples submitted.
Terms of payment ought to be set down clearly.
Instructions to the bank should be detailed, and
definite extensions should be granted when circum-
stances warrant, but if such extensions are granted
promiscuously customers are apt to develop "chronic
extensionitis." It is inadvisable to overload your
customer with goods which he can not move in time
to meet his drafts.
The time of shipment is an element of trouble, and
the language of the contract should leave no room
for doubt on this point. In case the exporter can not
make shipment on the agreed date it should be ascer-
tained by cable whether the buyer will accept later
shipment. Many firms go ahead with shipments sev-
eral months late, only to have the goods refused upon
arrival at the distant port. Clearly the exporter has
broken his contract and has thus placed himself at
the mercy of the foreign consignee. A cabled accept-
ance of late shipment would have protected the
shipper.
Packing instructions should be included in the
original agreement and strictly adhered to. If the
exporter is not prepared to meet the buyer's desires,
he should not accept the order. Methods of packing
which may seem peculiar to the exporter are prob-
ably requested by the buyer for good reasons. Once
the method of packing is agreed to in writing it must
be accurately followed. If the method requested by
the customer is more expensive than that usually
employed by the exporter the matter of additional
charge should be covered in the agreement.
The matter of price must be definite. The agree-
ment should state whether the price quoted is c. i. f,,
f. o. b. (named point), or f. a. s., and the "minds
must meet" as to just what any one of the above
quotations means.
Finally the exporter should keep all records of
each transaction completely and separately. Copies
of all documents, including the signed copy of the
original agreement, should be kept in a separate file
for a reasonable time after the completion of the
The Good Old
SMITH & NIXON
Pianos and Player Pianos
Better than ever, with the same
"Grand Tone In Upright Case."
Grands and Players that every deal-
er likes to sell, for Satisfaction and
Profit
Smith & Nixon Piano Co.
1229 Miller St., Chicago
transaction. Then, should a subsequent dispute
arise, the exporter has his side of the case complete
and readily available. Should it be necessary to
resort to litigation, the exporter's attorney has the
complete story and can proceed quickly and intelli-
gently to settlement.
Many of the above points are elementary and well
known to all export managers. They have been con-
stantly reiterated and emphasized, yet breach of these
very points causes most of the disputes brought to
the attention of the Commercial Laws Division.
A falling market or a rising exchange rate often
makes a foreign consignee regret what turns out to
be for him a loss. Human nature seeks a way out of
a bad bargain. A definite written agreement specific-
ally covering the points enumerated above prevents
the buyer from breaking his contract with impunity.
BUYS IN BEAUMONT, TEX.
The Pierce-Goodell Piano Co., Beaumont, Tex.,
has purchased the Greer Building at 268 Pearl street,
at present occupied by various business concerns un-
der lease. The business will not be moved to the
new building for some time. The company has been
located at its present address for fifteen years.
Schumann
PIANOS and PLAYER PIANOS
GRANDS and UPRIGHTS
Have no superiors in appearance, tone
power or other essentials of strictly
leaders in the trade.
Warning to Infringers
This Trads Mark la cast
In th» plat* and also ap-
pear* upon th« fall board
of all genuine Schumann
Flanoa, and all lnfrlna;ers
will b« prosecuted. Bt>war«
ef Imitations auch as Schu-
mann & Company, Schu-
mann & Son, and also
Shuman, aa all atencll
•hops, dealers and users of
pianos bearing a name In
imitation of the name
Schumann with the Inten-
tion of deceiving the public
will be prosecuted to th«
fullest extent of th« law.
New Catalogue on Bequest.
Schumann Piano Co.
W. N. VAN MATRE, President
Rockford, 111.
DECKER
ML*
EST. 1856
& SON
Grand. Upright
and
Welte-Mignon
(Licensee)
QUALITY
in Name and in Fact
TONE, MATERIALS, CONSTRUCTION,
WORKMANSHIP, DESIGN—all in ac-
cord with the broadest experience—are
the elements which give character to
Bush & Lane Products.
BUSH&LANE PIANOS
BUSH & LANE CECIUAN PLAYER PIANOS
take high place, therefore, in any com-
parison of high grade pianos because of
the individuality of character which dis-
tinguishes them in all essentials of merit
and value.
BUSH & LANE PIANO 0 0 .
Holland, Midi.
Reproducing
(Electric)
Pianos and Players
of Recognized
Artistic Character
Made by a Decker Since 1856
699-703 East 135th Street
New York
WILLIAMS
PIANOS
The policy of the Williams House is and always
has been to depend upon excellence of product
instead of alluring price. Such a policy does not
attract bargain hunters. It doea, however, wm the
hearty approval and support of a very desirable
and substantial patronage.
U/IIIIAMC Makers of Williams Pianos,
WILLIAMS E p w o r t h P i a n O ( l a f l d Organs
Enhanced content © 2008-2009 and presented by MBSI - The Musical Box Society International (www.mbsi.org) and the International Arcade Museum (www.arcade-museum.com).
All Rights Reserved. Digitized from the archives of the MBSI with support from NAMM - The International Music Products Association (www.namm.org).
Additional enhancement, optimization, and distribution by the International Arcade Museum. An extensive collection of Presto can be found online at http://www.arcade-museum.com/library/
PRESTO
•=•=•--•--<
15
TELLS EXPORTERS HOW
TO AVOID TROUBLE
Bureau of Foreign and Domestic Commerce
Points Out Causes of Trade Disputes
and Way to Prevent Them.
Ax
ARTISTIC
IN EVERY
DETAIL
HADDORFF PIANO CO.
ROCKFORD,ILL.
Wholesale Officet:
N«« Tark Cil
130 W. 42i>d S'
Chiraf*
410 S. MicbifBD Av«.
Sao Fran' •<••
111 California St.
Schaff Bros.
Players tnd Pianos have won their stand-
ing with trade and public by 54 years of
steadfast striving to excel. They repre-
sent the
LARGEST COMPETITIVE VALUE
because <«f their beauty, reliability, tone
and moderate price. They are profitable
to sell and satisfactory when sold.
Brighten Your Line with the
SCHAFF BROS.
The Schaff Bros. Co.
Established 1868
Huntington, Ind.
An analysis of trade complaints submitted to the
Division of Commercial Laws of the Bureau of For-
eign and Domestic Commerce over the period of the
past three years discloses some interesting points.
In the first place, the legitimate complaints founded
on fact against reputable American concerns are com-
paratively few. The "fly-by-night" concern which
relies on the distance of the prospective victim and
the occasional carelessness of the credit department
causes trouble in all countries, says Commerce Re-
ports.
The chief cause of trade disputes, omitting collec-
tions of overdue accounts, is the absence of "the.
meeting of the minds" in the original sales contract.
The failure to comprehend fully just what the other
party desires, or the disregard of these desires, plants
the seed at the outset for future dissatisfaction and
dispute. The original sales contract should be de-
tailed and comprehensive.
Certain items should be clearly understood by
both parties. First the quality and quantity of mer-
chandise should be definitely agreed upon. In many
cases quality can not be agreed upon without the use
of samples. Subsequent shipment should conform
strictly to samples submitted.
Terms of payment ought to be set down clearly.
Instructions to the bank should be detailed, and
definite extensions should be granted when circum-
stances warrant, but if such extensions are granted
promiscuously customers are apt to develop "chronic
extensionitis." It is inadvisable to overload your
customer with goods which he can not move in time
to meet his drafts.
The time of shipment is an element of trouble, and
the language of the contract should leave no room
for doubt on this point. In case the exporter can not
make shipment on the agreed date it should be ascer-
tained by cable whether the buyer will accept later
shipment. Many firms go ahead with shipments sev-
eral months late, only to have the goods refused upon
arrival at the distant port. Clearly the exporter has
broken his contract and has thus placed himself at
the mercy of the foreign consignee. A cabled accept-
ance of late shipment would have protected the
shipper.
Packing instructions should be included in the
original agreement and strictly adhered to. If the
exporter is not prepared to meet the buyer's desires,
he should not accept the order. Methods of packing
which may seem peculiar to the exporter are prob-
ably requested by the buyer for good reasons. Once
the method of packing is agreed to in writing it must
be accurately followed. If the method requested by
the customer is more expensive than that usually
employed by the exporter the matter of additional
charge should be covered in the agreement.
The matter of price must be definite. The agree-
ment should state whether the price quoted is c. i. f,,
f. o. b. (named point), or f. a. s., and the "minds
must meet" as to just what any one of the above
quotations means.
Finally the exporter should keep all records of
each transaction completely and separately. Copies
of all documents, including the signed copy of the
original agreement, should be kept in a separate file
for a reasonable time after the completion of the
The Good Old
SMITH & NIXON
Pianos and Player Pianos
Better than ever, with the same
"Grand Tone In Upright Case."
Grands and Players that every deal-
er likes to sell, for Satisfaction and
Profit
Smith & Nixon Piano Co.
1229 Miller St., Chicago
transaction. Then, should a subsequent dispute
arise, the exporter has his side of the case complete
and readily available. Should it be necessary to
resort to litigation, the exporter's attorney has the
complete story and can proceed quickly and intelli-
gently to settlement.
Many of the above points are elementary and well
known to all export managers. They have been con-
stantly reiterated and emphasized, yet breach of these
very points causes most of the disputes brought to
the attention of the Commercial Laws Division.
A falling market or a rising exchange rate often
makes a foreign consignee regret what turns out to
be for him a loss. Human nature seeks a way out of
a bad bargain. A definite written agreement specific-
ally covering the points enumerated above prevents
the buyer from breaking his contract with impunity.
BUYS IN BEAUMONT, TEX.
The Pierce-Goodell Piano Co., Beaumont, Tex.,
has purchased the Greer Building at 268 Pearl street,
at present occupied by various business concerns un-
der lease. The business will not be moved to the
new building for some time. The company has been
located at its present address for fifteen years.
Schumann
PIANOS and PLAYER PIANOS
GRANDS and UPRIGHTS
Have no superiors in appearance, tone
power or other essentials of strictly
leaders in the trade.
Warning to Infringers
This Trads Mark la cast
In th» plat* and also ap-
pear* upon th« fall board
of all genuine Schumann
Flanoa, and all lnfrlna;ers
will b« prosecuted. Bt>war«
ef Imitations auch as Schu-
mann & Company, Schu-
mann & Son, and also
Shuman, aa all atencll
•hops, dealers and users of
pianos bearing a name In
imitation of the name
Schumann with the Inten-
tion of deceiving the public
will be prosecuted to th«
fullest extent of th« law.
New Catalogue on Bequest.
Schumann Piano Co.
W. N. VAN MATRE, President
Rockford, 111.
DECKER
ML*
EST. 1856
& SON
Grand. Upright
and
Welte-Mignon
(Licensee)
QUALITY
in Name and in Fact
TONE, MATERIALS, CONSTRUCTION,
WORKMANSHIP, DESIGN—all in ac-
cord with the broadest experience—are
the elements which give character to
Bush & Lane Products.
BUSH&LANE PIANOS
BUSH & LANE CECIUAN PLAYER PIANOS
take high place, therefore, in any com-
parison of high grade pianos because of
the individuality of character which dis-
tinguishes them in all essentials of merit
and value.
BUSH & LANE PIANO 0 0 .
Holland, Midi.
Reproducing
(Electric)
Pianos and Players
of Recognized
Artistic Character
Made by a Decker Since 1856
699-703 East 135th Street
New York
WILLIAMS
PIANOS
The policy of the Williams House is and always
has been to depend upon excellence of product
instead of alluring price. Such a policy does not
attract bargain hunters. It doea, however, wm the
hearty approval and support of a very desirable
and substantial patronage.
U/IIIIAMC Makers of Williams Pianos,
WILLIAMS E p w o r t h P i a n O ( l a f l d Organs
Enhanced content © 2008-2009 and presented by MBSI - The Musical Box Society International (www.mbsi.org) and the International Arcade Museum (www.arcade-museum.com).
All Rights Reserved. Digitized from the archives of the MBSI with support from NAMM - The International Music Products Association (www.namm.org).
Additional enhancement, optimization, and distribution by the International Arcade Museum. An extensive collection of Presto can be found online at http://www.arcade-museum.com/library/
Future scanning projects are planned by the International Arcade Museum Library (IAML).