The Gift of Life Since St. Jude Hospital opened in 1962, it has forged new treatments for childhood cancer and has helped save the lives of thousands of children around the world. But the battle has just begun. You can join the fight. To find out how, call 1-800-877-5833. ;- • sr JUD£ CHlLDREN'S 'llil RFSFARCH HOSPITAL 1am~ · ll101na founder HE CON You can count on us Video Lottery Printer • Easiest Paper Handling System Available • Meets All the Video Lottery Industry Requirements for Today and Tomorrow Call Us 1-800-524-1669 Member HENGSTLER International PLAY METER 12 JUNE 1993 lETTERS More than one way to count tickets In response to the "Ticket Tech" column in the February issue titled, "How to eat your tickets": The article assumed that there is only one way to count and dispose of tickets . Many new operators look to Play Meter for guidance as they get into redemption and they were not given the whole picture about this part of redemption operations. Ticket-counting scales are often practical alternatives to the Ticket Eater that Vic Fortenbach discussed. While not downplaying this method, I would like to point out that scales are extremely fast in counting and dramatically cut labor time behind the redemption counter. Customers often like to know how many points they have without turning the tickets in for prizes or a receipt at the current time. A device that destroys tickets immediately means the customer can never have their tickets back. Many times ticket counts are disputed by the customer. Eliminating the tickets allows no way to go back and reconcile the count, while a counting scale provides that option. Lastly, operators should be aware that more controls are necessary when it comes to printing receipts than simply spitting one out of the shredder. There are situations where the Ticket Eater is appropriate, but it is definitely not the only way or the best way to count tickets. Counting scales should be recognized as a viable alternative. D Rhonda I. Fletcher National Sales Manager ARMS Division Bonita Marie Int. Ticket h8I1dling is 8ll import8llt pa.rt of redemption . There a.re several schools of thought on how to dispose of those tickets. Vic explained one method and Rhonda. brought our attention to another. It's best to explore all a. va.ila. ble alternatives before deciding on the right choice for your business. We welcome any reader input on the subject. 0