International Arcade Museum Library

***** DEVELOPMENT & TESTING SITE (development) *****

Play Meter

Issue: 1976 April - Vol 2 Num 4 - Page 13

PDF File Only

hop to g t a machin fix d?
CUNDIEFF: A far as I'm concerned a man from
out of town houldn'L have to tand around and wait
to have omebody make up their mind. I like to get
the job done, get the machine fixed and get the
cu tomer back of the road .
PLA Y METER: How long would it take to repair
the average broken jukebox?
CUNDIEFF: Very eldom do we have a box that is
in here for longer than two or three hour .
PLA Y METER: How many ervice men work there
with you'?
CUNDIEFF: In the main ection of our hop where
they work on jukeboxe there are as many as three
men. In the game section there are two men. I
pend 90 p r cent of my time working on game .
PLA Y METER: How many treet mechanics do you
have'?
CUNDIEFF: On our route we've got two treet
mechanic . On i on the tr et all of the time and
the other acts a a backup man in the shop. A for
the di tributor hip, almo t anyone of the shop
mechanic i lik ly to be called upon to fix a machine
at a cu tom r' location.
PLA Y METER: Taking into con ideration the fact
that you live in a metropolitan area where mo t of
the location are concentrated in one geographic
ar a, how many machine do you think one service
man can handle?
CUNDIEFF: In an emergency ituation such a
night service I think one man can handle between
80 to 150 piece of equipment, which i about 80
locations. Thi can be done without being under any
train becau e you're not going to have that much
troubl , exp cially if you have a good preventive
maintenance program uch a we have.
PLA Y METER: What would be a good preventive
"I b li v in s eing something, rather than hearing
som thing. "
PL4t' ItfETER
"Keeping a game clean is probably the most important
consid ration. When I shop out a pinball machine, I
b lieve in g tting aU that dirt and filth out oj there. "
maintenance program for a phonograph?
CUNDIEFF: Lubrication i very important. A dry
machine i going to cau e trouble.
PLA Y METER: How often hould a jukebox be
brought into the hop to be lubricated and cleaned?
CUNDIEFF: A far as lubrication i concerned it
can be done on location. One company I know in
Witch ita Fall bring in every machine on it route
to be completely ervice. He ha very few service
call. Thi i a good ign of perventive maintenance
paying off.
PLA Y METER: What can you do to keep games
running longer on location?
CUNDIEFF: Keeping a game clean i probably the
mo t important consideration. When I hop out a
pinball machine, I believe in getting all that dirt and
filth out of ther . The cleaning proce is something
that almo t ha to be done in the shop . But
every tim a pinball i moved from one location to
another, it hould be brought into the hop to be
ch cked out and cleaned .
PLAY METER: Do you find that when operator
bring th ir machine to you they have not been kept
up properly?
(;UNDIEFF: Mo t of the machine that you get in
for ervice are lacking in preventive maintenance
ometime a little preventive maintenance goes a
long way.
PLAY METER: What can an operator do to make
your job ea i r?
CUNDIEFF: I think that the big thing i to find out
what their problem i . If the operator would ju t
te ll you what the problem i . I go through every et
(.
n x t pag )

Future scanning projects are planned by the International Arcade Museum Library (IAML).