Star Tech Journal

Issue: 1997-June - Vol 19 Issue 4

June 1997
STAR*TECH JOURNAL
BOCHiJLH
ll ■ nufacturlng
Corpor ■ tian
Ed Glapinski, Quality Control Manager, Rock-Ola Mfg Corp., Torrance, California
PHILLIPS
As many of you are already
aware, and for those of you who
are not, CDM-3 Laser Players are
no longer available from Phillips.
This does not mean the world
will come to a screeching halt.
But this does present a dilemma
for those of you who have a lot
of CD M-3 Lasers on the street.
Do you:
A. Pull equipment with
CD M-3 Lasers?
B. Try to repair your
CDM-3 Lasers?
C. Convert all of your
machines to CD M-12?
D. Trade in your old
equipment for new Rock-
0 la's. (I can't resist a
cheap, shameless plug!)
There is no correct answer. How-
ever, it makes sense to at least
check the CDM-3 Laser for ser-
viceability before doing anything.
Here's how:
Using the "clear side" of a CD as
a mirror, make a selection and
look for a red light emitting from
the laser diode lens. (See Figure 1).
CDM-3 LASER SERVICING
DO NOT LOOK DIRECTLY
INTO THELASERLENS. EVEN
A LOW POWER EMISSION
LASER WILL CAUSE PERMA-
NENT EYE DAMAGE.
No light indicates the laser is bad
and needs to be replaced. "But
Ed, how can I replace something
that is no longer available?", you
ask. I'll answer that question a
little later in this article.
If you see red light it means that
the laser is probably serviceable.
Take the following steps:
,... Make sure the laser lens is
clean.
,... Check that the CD's are clean
and not scratched.
,... Inspect the disc clamping hub
-to- clamping arm clearance. The
hub cannot touch any surface
when the clamping arm is in the
play position. (Figure 2)
,... Insure the clamping hub is not
worn or broken and the cork
washer on the bottom is clean
and not worn. An improperly
clamped disc won't maintain cor-
rect spin speed, causing skipping.
,... Clean and lightly lubricate the
upper and lower "swing arm"
bearings. (Figure 3)
Now try the laser.
If it works ... congratulations! If
not, you'll need to get it repaired.
"But you said that CDM-3 Lasers
and parts are no longer avail-
able." That's true, to a point.
Most decoder board and servo
board parts are still available. So
send it to Rock-Ola's Chicago
Service Center via your local dis-
tributor. Only if the Laser/Di-
ode is bad (no red light) do you
need to scrap the player.
If you need to replace a CDM-3
player, don't worry ... there is an
alternative. Replace the laser
with a CD M-12 player. CD M-12
Player Kits are available through
your local Rock-Ola distributor
by ordering part number 02406,
CD Player Replacement Kit.
The 2406 Kit provides every-
thing you need to retrofit Rock-
Ola Jukeboxes originally
equipped with CD M-3 Lasers to
the CD M-12 Laser.
Installation takes l,ess than an hour
and can be done on location. Or-
der kit =#=02407 retrofit kit to re-
place CD M-4 Heavy Duty Lasers
with a CDM-12. Also available
are 2 kits to replace CDM-4 In-
dustrial with CDM-12. For
June 1997
STAR* TECH JOURNAL
Model 5000 Gala order Kit Num-
ber 02419 and for later models
with the CDM-4 Industrial, or-
der Kit Number 02420.
SYBERSONIC TELECOMMUNICATIONS
KIT READY TO SHIP
In the April issue of Star Tech
Figure 1 Looking for Laser Light
J oumal I told you about a revo-
1 utionary advancement in the
jukebox industry. Rock-Ola's
SyberSonic TeleComm, I am
happy to say, is ready to ship.
Figure 2 Clamping Hub & Arm
Figure .3 Swing Arm
TeleCommunications Module and
Connection Harness
"For the first time a jukebox will
notify an operator in the event
of a malfunction such as a
jammed bill validator, CD play-
ing errors, mechanism errors or
CD player problems" company
president Glenn Streeter recently
announced at a distributor meet-
ing. "TeleCommunications will
even warn you about an 'unau-
thorized entry' into the jukebox!"
This is done by automatically
paging or calling the operator's
computer giving the location
number and an error code.
Streeter continued, "Knowing
about a problem immediately
helps you reduce 'down time'
and keep your SyberSonic juke-
boxes earning max income."
"Following it's philosophy of
keeping things simple, the Rock-
Ola team designed SyberSonic
TeleCommunications so that it
consists of a cable and a modem.
That's it!", Rock-Ola's Chief En-
gineer, Ross Blomgren said. "It's
designed to work in any
SyberSonic jukebox and installa-
tion is easy. The kit simply plugs
into the jukeboxes built in com-
munication port and any tele-
phone line." TeleComm will also
work on all older SyberSonic
Jukeboxes by changing an
EPROM in the computer and
replacing the Dollar Bill Accep-
tor harness.
Don't let the simplicity of the in-
stallation fool you.
The
TeleCommunications system is
rich with operating features. Im-
portant audit and popularity data
can be retrieved automatically
overnight so that it's waiting in
your computer when you come
to work in the morning. Rock-
Ola's communication system al-
lows you to provide better cus-
tomer service by being able to
program special features such as
free play or temporary price
changes without having to go to
location. Another money saving
feature is the fact that the juke-
box does not need a dedicated
phone line. It can share the
location's line without interfering
with normal phone use.
Rock-Ola's National Service
Chief, Mike Jablonski, stated,
"Another benefit of the
TeleCommunications Module is
the ability to remotely trouble-
shoot the jukebox. It gives you
the capability of connecting to
your shop, participating distribu-
tor or even Rock-Ola's Service
Center for programming and ser-
vice assistance."
In short, the Rock-Ola SyberSonic
2-Way TeleCommunications Mod-
ule is the first of its kind in an
ever increasing "on-line" world.
Contact your local Rock-Ola Dis-
tributor for more information.

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