Star Tech Journal

Issue: 1996-July - Vol 18 Issue 5

STAR*TEcH
Journal
STAR*TECH
July 1996
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John Ridgway
Betson Pacific
Buena Park, California
An article in Replay magazine
brings up an issue that distribu-
tion has been talking about for at
least the last two years. Eddie
Adlum, publisher of Replay,
insightfully pens his thoughts on
this subject and says that "I knew
people needed it, but it turned
out that they didn't want it." How
true it is!
An interesting but admittedly
simple question I think manufac-
turers should ask themselves is
this: What are your objectives at
a trade show? Are your objec-
tives realistic and what are your
chances of having a successful
show based on your projections?
More poignant, what is your cost
factor Vs success factor and does
it pencil out from an accounting
standpoint?
I think I can answer these ques-
tions, though God knows I cer-
tainly don't know everything! A
trade show is an opportunity for
a manufacturer to display up and
coming products to the compa-
nies who will be purchasing the
commodities. That may sound
over simplified, i.e., trade shows
are certainly opportunities for
manufactures and distributors to
get together and further solidify
relationships and make new
ones, etc. But the bottom line is
that they are there to sell prod-
uct. I find it ironic that, particu-
larly in recent years, that the
shows are poorly attended by the
actual customers who will be
doing the buying! Distributors
can place orders all day long, but
if the operators don't buy, what
good is the effort? Let's face it
guys: Trade shows are too incon-
venient and/or just plain too ex-
pensive for the operator to at-
tend. And that brings up my next
point.
I used to own a cabinet company
and displayed my product at a
trade show. I know how expen-
sive it is to merchandise a trade
show. If you need a Kleenex they
charge you a hundred bucks! It
cost you money just to have a
light bulb changed in your own
booth using your own fixtures
( depending on union rules and
the city your show is in). The cost
associated with these trade shows
are utterly ridiculous. And we all
know who is really picking up the
cost of these shows: in the end
the operator is paying through
higher game prices!
I'm not picking on the amuse-
ment industry, mind you! It's this
way in just about every industry.
I went to a NARM show for the
music show for the music indus-
try a few years back in Los An-
geles; the consumer wasn't there,
July 1996
CID
STAR*TECH
Journal
... ALL THESE TRADE SHOWS?
FY I
only trade people. Sure it was fun
for us, but in the end the con-
sumer decides what the next
number one song is going to be.
Trade shows are fine and dandy
if business can prop up the cost,
but I don't think that's the case
in the amusement industry right
now.
The bottom line is that few op-
erators attended ACME but
many came to the distributor
open houses. That's it in a nut
shell, and it's been moving in this
direction for the last few years.
The operators are not disinter-
ested in new product, they are
disinterested in going to expen-
sive and time consuming trade
shows. So I propose the follow-
ing: Have a trade show, say, once
a year. Better yet, why not dis-
play your "wares" at the diversely
attended Fun Expo? Then, Host
frequent spotlight shows at dis-
tributor showrooms who want to
have them. We at Betson Pacific
hosted a couple of well attended
spotlight shows this year. We
moved product and it didn't cost
us or the manufacturer hardly
anything at all! Manufacturers
should contact us when they have
a pending product coming out
and schedule a mini show. We'll
get the word out and the custom-
ers who will really be buying
your games will come! Even if we
Renewal Time?
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date follows your account
number located on the top
line of your mailing label.
Renewal notices are sent 3
issues in advance.
don't like the game, hey, we'll
have to order them anyway if
operators express interest in your
piece. This is a win win situation
for everyone! It addresses Mr.
Adlum's statement of everyone
"needing it but not wanting it"
(people would attend a once a
year show) and at the same time
addresses the manufacturers
need of staying in touch with
their distributors and operators
who buy their products on a
more frequent bases.
Is this article supposed to be con-
troversial? No, but I'm sure it
could be conceived that way de-
pending on what side of the fence
you're on. Is it naive? I don't
think so; trade shows are cer-
tainly necessary for reasons not
discussed in this article, and I
never said to eliminate them en-
tirely. My job is to watch out for
the average operator and make
sure he stays in business. That
means we as a community must
provide operators with an afford-
able means of looking at possible
future purchases and to provide
him these games at the lowest
possible price. My friends, I think
we could cut down on trade
shows, emphasize distributor
spotlight shows at next to no cost,
and pass the savings on to the
operator. What do you think?
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STAR* TECH Journal neither op-
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tional data considered valuable
for dissemination to its paid sub-
scribers. Comments or sugges-
tions pertaining to this service are
always welcome.
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