Star Tech Journal

Issue: 1991-June - Vol 13 Issue 4

'Td Rather Fix Them Than Play Them.)!
By Dar! E. Davidson
Vice President of Operations
Data East USA, Inc.
As a 10-year participant in the coin-op marketplace, it's been fascinating to witness the light-
speed evolution of game technology. Every season that goes by brings forth bigger and
bolder products for the ever-fickle game players that are our industry's life-blood.
Naturally, there is a downside to the non-stop technology advances: Keeping all these new
super-duper-whiz-bangs up and running has become increasingly difficult-and crucial to
the financial stability of our industry. Remember that a machine out-of-order take up floor-
The Data East Technical Support Hotline is 800-634-7270.
space without contributing anything toward the bottom line. As a result, today's coin-op
manufacturer must provide their customers· field repair technicians with immediate and
direct access to a dedicated technical-support network.
At Data East, our company policy is clear: We will not release a product until our technical-
support department has thoroughly examined every possible area of repair-primarily those
systems bound to degrade over time due to usage and wear-and has established a clear-
cut chain of support for that product.
For example, we recently shipped Cosmogang, a highly successful redemption product that
on first sight can prove quite intimidating: Light-gun technology and countless moving parts
packed into a 10-foot long cabinet. That's why we must do every thing in our power to help
repair technicians unfamiliar with this type of game feel comfortable and confident about the
task at hand. Data East accomplishes this through a three-phase support process:

Resilient Game Design
Before Cosmogang even went on the assembly line, we had already gone through
numerous prototypes to determine the sturdiest, most reliable way to construct the unit.
DATA
N ®EAST
We've Got It All.

Technical Support 800-Hotline
Data East manages one of the industry's highest-regarded technical-support
Hotlines-staffed by highly qualified support personnel trained to handle any
manner of request. The Data East Technical Support Hotline is 800-634-7270.
So if you see "Data East" on the machine, remember that we're there whenever you need us-
for whatever you need us.
June 1991
1991 ACME Show Tech Notes
Sam Cross
Godwin Distributing Company
North Little Rock, Arkansas
The A,nericcin . C6in Machin~ Expo )ivClS held ·.
Mg.rch 22 .. 24 at the Scuids Expo Gente(in Las
yff}gs. (See last issuefor garrie[~vieUJsg>
DATA EAST
Data East first used it on Checkpoint, Williams is
the first to use one twice as high on Slugfest
baseball game. I'm speaking of a gas discharge
display consisting of 128xl6 dots which re-
places all of the alphanu-
meric and regular displays.
Measuring l" high and
around 8" in length, it re-
quires + 100v, -l0Ov, 68v,
12v, and 5v for it's opera-
tion. On the backside of the
display there is the 280
controller board which
runs it. The big advantage
of this dot pattern is the
ability to display graphics
in much more detail than
previous games, although I
thought the programmers
did some very clever things
just using alpha/ digital
ones. Thanks to Jim
Gorman of Data East for his
helpful information.
In the case of lamp intensity, it will turn on the
lamp for a different portion of the AC sine wave
in order to achieve varying brightness. And in
the case of burned connectors, it turns on the
heavy current circuits as the AC sine wave
passes through zero. This way there won't be a
surge of current that would result, had they not
turned on the circuit as it crossed zero, let's say
for example, the AC peak
which would cause burned
connectors from a large
current inrush.
SEGA
Sega introduced Time Trav-
eler, its first hologram ma-
chine using a laser disc
player, monitor and static
lenses to produce its effect.
Generating quite some in-
terest, players took turns
con trolling a cowboy travel-
ing across time through dif-
ferent hazards, with a
graphic demise of the cow-
boy if the player didn't
make the right move.
Game play is very similar to
Dragon's Lair. Characters
WILLIAMS
During a talk with Tom Cahill of Williams. who
has been very helpful over the phone when I had
troubleshooting questions. he explained Wil-
liams' new system setup used on Funhouse and
other games of recent release.
Toe most notable features are its ability to
control intensity of lamps and reducing the
tendency toward burned connectors by making
extensive use of a zero-crossing feature which
looks at the AC line.
are about 3" tall on a mini
stage the player looks down on when controlling
the character. Great effort. Sega.
MURPHY'S LAW
.
.•
#1304
._
.
. How long a minute is /
• depends on whiclf side<
ofthe bathroom dooryou're on.

Download Page 5: PDF File | Image

Download Page 6 PDF File | Image

Future scanning projects are planned by the International Arcade Museum Library (IAML).

Pro Tip: You can flip pages on the issue easily by using the left and right arrow keys on your keyboard.