Star Tech Journal

Issue: 1987-February - Vol 8 Issue 12

STAR*TECH Journal
February 1987 (4)
Arachnid ENGLISH MARK
Darts Service Tips
By Gene Harlan, Chief Engineer
Arachnid, Inc.
Rockford, Illinois
4. Coin meters were added to the 4500
Series Game at S/N 3850. To instigate this
change, the top power supply board was
changed to provide an extra +5 VOC
connection. The new power supplies will
work with older ganes, but the older ones
won't work in the new games -as the wires
which are supposed to have +SVOC will be
grounded preventing coin-up from occuring.
SUBJECT: 4500 Series Games
The following service tips should help
with possible problem areas on the 4500
Series Game.
5. If a problem occurs on coin-up or
when any sound happens on the game,
re-solder or replace C19 (1 ufd/50V). It
appears that if this capacitor is not
functioning properly, that the sound is
getting into the power supply causing
logic problems.
1. Make sure that the screws on the top
printed circuit board, of the power supply
that hold the 5V regulator in, are tight.
If these screws come loose, the regulator
looses its ground connection -allowing the
unregulated 11 volts to go directly to the
logic board. The roost sensitive part is
the Eprom, and it, if not other integrated
circuits, can be affected. We have
switched in production to a screw with a
lock washer. Adding a lock washer to
existing ganes \t,'OUld also be a good idea.
2. If a problem occurs with the target
lamp so that it stays on continuously, the
cause is usually that the triac (under the
power supply. CAUTION - 120 VAC PRESENI'!
UNPLUG BEFORE SERVICING) has shorted. ftk>st
reports indicate that it happens when a
bulb bums out. When the new bulb is
inserted, it stays on all the time. When a
bulb bums out, the filament breaks and
can fall across the posts in a fashion
that causes a much higher current draw
than normal -which will make the triac
short.
Replace the triac with an SC146D (we've
had the best luck with Motorola) . We are
currently investigating what seems to be a
problem with triacs made by Thonpson
labeled BTB 10400 B. Initial reports
indicate a higher than normal failure rate
in the field.
3. If the target larnp doesn't come on at
all yet the lamp is good, the problem
usually lies with the MCX::3030 opto
isolator located under the power supply
(CAUTION - 120 VAC PRESENI' - UNPLUG BEFORE
SERVICING!).
For further questions or assistance, you
may call 800/435-8319.
In Illinois, 815/654-0212.
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February 1987 (5]
STAR*TECH Journal
Cranes: More On "Fine Tuning"
by Frank 'The Crank' Seninsky
Alpha--Qnega Amusements & Sales
F.dison, New Jersey
In many of the articles I've written on
cranes, reference has been made to the
term 'win rate' or 'win percentage'. There
have been sorre calls from operators who
are not sure what this 'win rate' is.
WIN RATE PERCENI'AGE
The percentage of the Cost (cost of the
total prizes won) divided by the Income
(total rooney in the machine) X 100 is the
'win rate', 'winning percentage', or'%
payout' . C/I = WR% .
For exarrple, if the crane has $1,000 in it
and has given out $250 worth of
merchandise, than the 'win rate' is 25%.
Of course you must do an inventory count
at the time of the collection to calculate
what and how much was 'won'.
WIN FREX.:!UENCY
A 25% 'win rate' does not rrean that the
player has won 1 out of 4 tries. The term
'win frequency' describes how many wins
there are, out of how many tries.
A true 'win frequency' should be based
upon testing a 'known adjusted crane'
stocked with a known sarrpling of items.
For our purposes, estimating 'win
frequency' can be accorrplished by having
average skilled players try 50 times to
win a prize and count how many items were
won.
WOOLESALE COSTS
When I stress the fact that a 'win rate'
of 25%-33% is a 'fair' rate, I am making
the calculation based on the 'wholesale
cost' of the merchandise. Crane operators
usually buy plush and jewelry items by the
gross and, therefore, get a much cheaper
price than does a person who buys one item
at a store.
To the crane player, an item that costs
the operator, say 80 cents, is viewed to
be worth two to three tirres that much.
t-bst retail stores mark up this type of
low-end merchandise by 2 or 3 times its
wholesale cost. So when I say 25% 'win
rate', the public would relate this to
roore than a 50% 'win rate'!
MAXIMIZE PROFITS
'Win rate' and 'win frequency', when
considered together, can help you maximize
profits! The roore times a player wins
something (high win frequency), the more
rewarding is the experience, up to the
point where winning becorres boring. On the
other hand, the higher the value of the
prize won, the more rewarding is the
winning experience.
The two must be blended together to make
the player want to play your crane several
times, each time he or she visits that
location. I feel that a 'win frequency' of
1 win every 8-10 tries is what to shoot
for.
CRANE OPERATORS
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Nat'I
Fla
1-800/237-0796
1-800/843-0437
305/77 4-9636

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