Star Tech Journal

Issue: 1986-September - Vol 8 Issue 7

September 1988 (3)
STAR*TECH Journal
Cranes: SHOWCASE Has 'No case'
by Frank ' 'Ibe Crank' Seninsky
Al:Etia-Qnega Amusements & Sales
F.dison, New Jersey
Victor told me two days ago that his
SH since I got it. It never worked and is
still in the repair shop gathering dust".
(Frank's reply to Showcase Inc. ' s Ronald
Yaffe o.o., see S*TJ Aug86.)
Victor says that the switches go out of
adjustment frequently and it's too
expensive, labor wise, to keep the crane
operating. He also doesn't like how the
front panel nust be lifted up to load the
crane. It can't be used if there is a low
ceiling. (Showcase Inc. has since nodified
the loading door.) Victor's SHOQSE crane
may be a candidate for the company's
annual bonfire, and I think Mr. Yaffe
should spend some time on Mr. Cook's crane
I find it amusing that a manufacturer in
our industry \«>uld openly challenge Il!Y
credibility as an operator. I purchase
equipnent for my route that I feel will
give the best return and be easy to
maintain, just as all operators try to do.
When I recently wrote that: "The best
crane on the market today is the BIG
OIOICE", it was based on three years of
studies, surveys, and canparitive testing.
Mr. Yaffe of Showcase Inc. took offence
and wanted to 'sue me for libel'
(defamatory statements which expose
another to public contempt), and I never
even mentioned or even referred to his
product, conq;any, or his name!
ASAP!
Aladdin's castle operates many different
types of cranes in its 313 arcades and has
purchased BIG OIOICE, 'llUPLE WAY, LUCKY,
WEOOFS & LEOOFS, FOR'IUNE, SKn.L, and
BUBBLE cranes. Aladdin's, like
Al:Etia-orega, doesn't operate even one
SH He, however, says that his crane is "the
nost dependable crane game in the world"
and is "the cadillac of the crane games".
Mr. Yaffe is certainly entitled to his
opinion, and thankfully, his opinion is
not shared by many crane operators.
To further add credibility to my "opinion"
Mr. Yaffe goes so far as to say that it is
simply Il!Y ignorance of the crane market
that allows me to justify my p:>0r choice
in my crane decision statements. Why then
have I purchased 100re than 8 dozen BIG
OIOICE cranes, 8 UAI cranes (which I sold
off) and recently, even a BFAR CLAW crane
and am very happy with the collections of
these BIG OIOICE cranes?
Milton Brechner of Dan Brechner & Sons,
one of the largest plush and novelty
distributors, has used 100re than 120 BIG
OIOICE cranes and also feels that it is
the best crane available. Milton and
myself were independently consulted by
Bally Six Flags Parks when they were
looking at which nodel crane to go with
last year. We both evaluated the different
types of cranes and overwhelmingly
recomnended BIG OIOICE as our choice. For
Bally, BIG OIOICE was the right choice.
I must concede that one thing Mr. Yaffe
states is true: "I do not own or operate
any of the 'newer' SHCJ'lCM,E cranes". (He
inserts "newer", I presume, to imply that
the "older" SHCJ'lCM,E cranes are not the
cadillacs he advertised them to be.
Let me give you some other operator
.
opinions on cranes: Victor cook of Modern
Music (wh:> operates south Of 'Ibe Border·on
the carolina state line), presently has 65
BIG OIOICE cranes operating with little or
no service calls. Because Victor is a nice
guy, he purchased one SH~E crane.
that BIG OIOICE is the best crane, Bob
Fliday, Vice President of Aladdin's castle
and Bally·Distributing, also feels that
BIG OIOICE is, overall, Aladdin's best
earning and performing crane.
I even evaluated the SH quickly eliminated.it as a contender for
the following reasons: 1) the rollers
under the rotating tub are plastic
(cheaply made) , and must be replaced with
ball bearings; 2) the unit is 10" wider
than BIG CHOICE single (or other
competitors) and is.hard to work with in
street locations; 3) the "scratch
resistant" plexiglass windows are not
scratch resistant
Mr. Yaffe claims and
as
STAR*TECH Journal
are difficult to keep clean and
attractive; 4) it is very time consuming
to replace a motor, even if you have the
replacerrent rootor in your hand; 5) the
SH players can dawdle and waste time during
game play.
I have spoken to Mr. Yaffe about his crane
at trade shows but all he wanted to do was
SELL me one. Since I have not heard one
good thing about his crane, I, as an
operator, certainly "40n't buy one, but
offered to do an l.ll'lbiased 60 day test and
report the findings to the trade press.
Mr. Yaffe obviously didn't have that nuch
faith in how his crane would "stack up
against the conpetition" and "40Uld not
make a crane available for a test. In his
article he ranarks that, "It is quite
obvious another coq,any obliged his (my)
offer", which I take to nean that he
thinks that the manufacturers and
distributors of BIG OIOICE, UAI, and BF.AR
CLAW shipped me games free of charge. Let
me say that this is conpletely false. I
bought each and every crane that I
operate. I do, however, have an option to
return the BE'AR CLAW I just ordered,
soould it not operate properly. I ordered
it on my own from a distributor, not the
manufacturer, because I have been
following the developnent of Gordon
Smart's BF.AR CI.AW for the past year and
I've been told by operators I trust, that
it now operates properly.
Mr. Yaffe thinks he was the first plush
crane redenption manufacturer in the USA
but according to "RePlay Magazine" this is
not true. Mr. Yaffe also states that
Showcase Inc. was the first manufacturer
of a single unit crane. How is it then,
that the BIG CHOICE has been available as
a single for 30 years and even ~ E R
has been making single units before Yaffe
got his amazing idea to make single units!
Yaffe goes on to say that Showcase Inc.
then applied for a patent (anyone can
"apply" for a patent but he didn't say
that he was granted one), and developed a
rotating turntable. It seems to me that
I've seen rotating crane turntables when I
was a kid! There are "no dead spots" in
the SHCl\CASE unit claims Yaffe, but Victor
Cook says that "there are nothing but dead
September 1986 (4)
spots in my SH crane is dead!"
I certainly do operate BIG CHOICE cranes
in anusement parks more than 1500 miles
away and service hasn't been a problem.
Mr. Yaffe twisted this statement to read
that I have had "no service problems". Of
course, there are coin jams and the claw
strings do wear out, but I have not had
any Belgium made motors go out.
I checked with Neal Rosenberg at Betson
Enterprises, Moonachie, W', and he said
that they have 200 BIG CHOICE irotors in
stock but have not sold any in the past
six roonths, except to a few operators who
wished to inventory a spare rootor "just in
case".
Mr. Yaffe's "horror story" about how it
took one of his customers (no name of
course), 6 weeks to get a rootor he had
ordered for his Belgiwn crane, could be
valid if the word "Belgium" was changed to
Spanish. ('llle Segasa cranes were known for
a while to have their irotors bum but this
has since been corrected). Note that Mr.
Yaffe didn't pick on the BIG CHOICE crane
by name because BIG OIOICE rootors just
don't bum up.
last question to Mr. Yaffe is: Why is
it that SHCWCASE's rootors, relays and
switches carry a one year guarantee by
W.W. Grainger and not a year guarantee
from,Showcase, Inc.?
I will continue to purchase BIG CHOICE
units and might even buy some BE'AR CLAW
cranes.
My
I thought that I would enjoy writing this
response but the truth is, that I did not.
I do not dislike Mr. Yaffe and I don't
like to say bad things about a conp:my's
advertising statements or their products.
I only like to focus on the good products
and hope that those manufacturers not
mentioned will continue to produce and
inprove their products.
The bottom line is that our industry needs
people like Mr. Yaffe and I truly hope
that he will continue to promote and
IMPROVE his unit. I hope that Mr. Yaffe
will realize that by writing the kind of
letter, targeted against me, that he did,

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