Star Tech Journal

Issue: 1984-February - Vol 5 Issue 12

23
121
This month's issue hJghlights the Service Department of Bally Mid west
in Green Bay, Wisconsin. Service Manager, James Zukowski. James
offers his insight to questions asked _by the Journal
TECH
SHOP
PROFILE
DON DAWSON: Has had 2 years in an electronic servicing course from a technical school. He repairs video games,
monitors, and pinballs. He's been working at Bally Midwest for 3 years. DAVE OSTRENGA: Has over 5 years of
electronic experience. He repairs monitors, video games, and solid-state pins. He's been with Bally Midwest for 1 ¼
years. STEVE CARTIER: Attended Parkland Junior College, Northeast Wisconsin Technical Institute, and is
currently enrolled in a digital correspondence course with the Cleveland Institute of Electronics. He repairs videos
and pins and is back-up for vending and juke repair. He's been in the coin business for6½ years, 2 of them with Bally.
RYAN KOPISH: Had 1 ½ years avionics training in the Navy. He has completed a correspondence course in
broadcast engineering with Cleveland Institute of Electronics and has attended several service schools while
working at Bally for the last 4 years.
ST J: Jim, what is your technical background and experience?
JZ: I had 4 years of electronics training at a technical high school in
Connecticut. I also had 2 years of computer and radar schooling in the
Navy. I completed a 3-year apprenticeship program for coin machine
repair while working for Bally Midwest. I've been with them now for 7
years.
ST J: What types of repairs and services does your shop perform?
JZ: We service all videos and solid state pins. We also service Rock-
Ola jukeboxes and Ardac dollar bill changers. In most cases, we can
work on most boards, but a lot of times we need the complete machine.
We do some cabinet work at the request of the operator, but most of them
do their own.
ST J: Besides in-house servicing, do you offer street service?
JZ: No, but in most cases a board exchange will take care of the
problem.
ST J: What types of test equipment do you use?
JZ: We have 2 Kurz-Kasch TF650 testers, Atari's Pat 9000 tester,
Midway's Universal tester, and several pinball testers for different
manufacturers' products, and a test bench for electronic dart games. We
also have an Ardac tester.
ST J: What about repair equipment?
JZ: We have a Tektronix and Leader scope, a Sencore capacitor
checker, a Sencore variable AC power supply, Sencore's Super Cricket
transistor checker and their 5C61 waveform analyzer. We also have
Atari's Cat Box, and numerous digital meters and video pattern
generators.
ST J: Is there any type oftest and/or repair equipment that you would
like to see designed?
JZ: Not in particular, but there are always excellent lines of test and
repair equipment on the market if you're shopping for something.
ST J: In your opinion, is there any specific repair that could be made
easier or less time-consuming if a certain type of tool or jig was
designed?
JZ: The only thing that would make a repair easier would be a less
complicated game in itself, but that would be going backward in time.
ST J: How can the mamifacturers improve their products?
JZ: In a lot of cases, the manufacturers make it very hard to even get the
logic boards out of the game. Some card cage systems are extremely hard
to do any work on at all. My suggestion is to make things easier to get in
and out of the machine.
RYAN KOPISH
ST J: Do you have any suggestions for the operators?
JZ: Unless they're qualified to repair a machine, bring it in for us to
repair. Leaving the machine on and looking for a problem in the dark on
location can only complicate the repairs.
ST J: Do you have any specific parts problems?
JZ: None other than getting the custom parts that have to be purchased
through the manufacturer. I can usually get a custom part in one day from
Chicago and two days from Califomi_a.
ST J: What brands of replacement parts do you use?
JZ: There are too many top name brands to mention for ICs, and our
Chicago home office is the major buyer. I pull from their stock, but in
most cases, we try to stay with manufacturer parts, especially for
monitors.
ST J: How long has your company been servicing at this location?
JZ: For almost five years at this location and about eight years at a prior
location.
ST J: Are there any areas that you, as manager, plan to improve upon
or update?
J Z: The only thing we could plan on changing is keeping up with repair
and test equipment. We have a top notch shop and an excellent crew of
techs now. We strive to give immediate service whenever possible.
ST J: How does this shop compare to others in the industry?
JZ: I would say we rate near the top as we have a huge board and parts
inventory and the newest in test and repair equipment.
ST J: Is there anything that sets your operation apart from the rest- a
certain advantage you feel is important to your service?
JZ: Displaying a welcome feeling to the customer is what we strive for.
We want our customer to know his problem is our problem, and that we
do care about him since his business makes ours.
ST J: Do you service any other type of electronic equipment?
JZ: As of right now, we repair only coin-operated machines.
STJ: What do you predict for the.future of this industry - service-
wise?
JZ: I think less repairs will be done by the operators as games become
more complicated and repair equipment becomes more expensive.
0
STAR*TECH JOURNAL/FEBRUARY 1984
24
Troubleshooting E/ectrohome & Wells Gardner Monitors (Part 3) continued from page 19.
A low B plus supply will cause the high
voltage and all other voltages to be low. With
low high voltage, the picture may bloom or be
out of focus. Before jumping into a specific
circuit, make sure the monitor's B plus is in
tolerance.
The horizontal output transistor operates
the sweep of the right side of the screen,
whereas the damper controls the left. A problem
which is only on one side of the screen will
cause the component associated with that side
to be suspect.
The horizontal output transistor in the
Wells Gardner monitor can be checked out of
circuit with an ohmmeter. Use the back-to-
back ratio method.
Electrohome's output transistor(X04) is a
special NPN package. It has a damper diode
built inside of the case. To check, the emitter
collector junction should read like a diode. The
last junction is the base to emitter. Here, back-
to-back, it should measure between forty and
fifty ohms both ways.
High Voltage Section
The high voltage at the picture tube's second
anode plug serves two functions. First, the
voltage potential at the second anode attracts
the electrons to the front of the CRT. This is
needed to light up the screen. The second
purpose is to allow the necessary current return
path to ground.
Normal high voltage is between 22.5 KV
(kilovolts) and 25.5 KV. To measure, a high
voltage probe is needed.
In case of a lower than normal high voltage,
the picture may show the symptom of blooming.
As the high voltage decreases, the entire picture
will enlarge in size. Sometimes the screen
expands to a point where the picture gets
dimmer and finally blanks out Usually, turning
the brightness control up makes the blooming
condition worse. Refer to the symptom diagnosis
in the General Troubleshooting section for
causes of blooming.
Grid Bias Voltages
As in examining the flyback circuit, other
voltages are needed for proper biasing of the
CRT. This would consist of the focus and
screen ( G 2) voltages.
The focus voltage is normally about twenty
percent ( 20%) of the high voltage. Whereas the
screen is between four and five hundred volts
DC. The control grid in both monitors is kept at
ground potential. The cathodes ( electron guns)
on Wells Gardner are biased at about one
hundred volts DC. Electrohome is approxi-
mately one hundred and sixty.
On the cathodes, as the DC voltage de-
creases, the screen begins to light up brighter.
An extremely bright screen which cannot be
darkened by the brightness control to a black
background may be caused by a low supply
voltage to the cathodes. A dominant single
color on the screen can be from a shorted
output transistor or a shorted cathode inside
the tube.
Finally, the last element inside the tube
receiving voltage is the heater or filament. Its
purpose is to boil off the electrons from the
cathodes. There are three heaters ( one for each
color). Remember, they're connected in parallel
with each other.
An external heater voltage is taken from a
winding of the flyback transformer and is
approximately six point three volts AC (6.3).
The heater voltage can be measured at pins
nine and ten of the CRT socket located on the
neckboard.
In order to get the necessary voltages from
the fly back transformer, the horizontal drive
signal must be present at its primary winding.
The horizontal output transistor provides the
AC drive signal which is about nine hundred
volts peak to peak.
An open circuit in the horizontal section,
between the horizontal oscillator and the flyback,
will cause no drive and thus no voltages from
off the flyback. A problem here would result in
no filament or high voltage and the B+ measures
too high.
The Electrohome's flyback circuit also
provides other voltages to specific stages in the
monitor.
On the schematic, look to the right of the
flyback transformer (T502). A plus twelve
volts is taken off the diode (D508). This twelve
volts powers up the vertical side of the chip, IC
501. Before the supply voltage reaches pin six
of the IC, the twelve volts also branches off and
feeds the sync and color interface transistors.
The sync interface transistors correspond
to the schematic's components X301, X302,
X305, X306, whereas the color transistors are
labeled XlOl through X106 on the main
monitor PC board. The blanking and beam
limiter ( X303, X304) also requires this twelve
volts DC.
A reference point (RH) off of diode (D503)
supplies the neckboard with a hundred and
eight volts DC. This source goes to the color
video output transistors(XlOl, X102, X103).
The Wells Gardner monitor's flyback
generates both a thirty and fifteen volt DC
supply. The vertical section requires the two
supplies in order to operate. On the interface
PC board, only the fifteen volts supply is used
to the color and CRT cut-off transistors.
The neckboard receives a variety of DC
voltages. Fifteen volts to bias the base emitter
junctions of the color output transistors (TR401,
402, 403). A hundred and sixty volts to the
collectors of the output transistors. Eight
hundred and ninety for the screen bias ( G 2 ),
and about twenty percent of the high voltage is
provided to the focus grid.
In essence, the flyback is in one aspect a
secondary power supply. This leaves less strain
upon the main power supply. Remember that in
order to receive any of the output voltages, the
drive signal must be present at the input.
Troubleshooting
Troubleshooting the high voltage section is the
same concept as in checking the input and
outputs of a transformer. In none of the output
voltages are present, suspect an absence of the
horizontal drive signal at the input. This could
be a loss of drive beginning from the oscillator
and through the driver circuit, or a loss to the
horizontal output stage to the input of the
fly back. If the primary winding is open, no B +
will be reaching the horizontal output transistor.
With some output voltages present and a
few missing, check the components in common
with the circuit that is associated with the
missing voltage sources. Check for open
windings, poor solder connections, open
resistors and diodes.
Missing a certain voltage will be an open or
break in the winding or anywhere to its desig-
nated output. If the output (load) itself is
shorted, it may load down the source voltage
very low or to zero.
The high voltage and focus voltage is to be
measured with a high voltage probe. All other
DC voltages can be checked by a standard
VOM ( volt-ohm-multimeter).
*
CORRECTION TO PART 2 OF THIS
4·PART SERIES
Page 23 of our January '84 issue (Vol.
5, # 11) ... The third paragraph reads
" ... eight volts peak-to-peak .. . " This
should read " ... eighty volts peak-to-
peak ... " Please correct your Journal.
We regret this proofreading error. Ed.
"Star Wars" continued from page 13.
NOVRAM FAILURE
PROBLEM: In self test, the hardware error
screen displays "NON VOLATILE RAM
AT 1 E". This is an intermittent problem which
occurs most often when the game is cold or on
the initial power-up.
SOLUTION: The solution to the problem is to
replace the 1000-ohm resistor R9 on the Main
PCB with a 470-ohm resistor. You may alter-
natively piggyback a 1000-ohm resistor in
parallel to the existing 1000-ohm resistor. If
you have a game with a serial number higher
than those listed below, your game already has
this mod. However, this is a very limited
problem and you will probably never see it
even if your board does not have the mod.
Upright Serial Number UR 9751
Sitdown Serial Number SD 1880
VECTOR-GENERATOR PCB
SHAKY VIDEO
PROBLEM: On some games you may exper-
ience shaky video after a 15-minute warm up.
The video will first start to shake in the high
score screen. The words "PRINCESS LEIA'S
REBEL FORCE" will start to flutter at first
and will worsen to an up and down movement
of about an eighth of an inch. At worse
condition, the scores will also move back and
forth.
SOLUTION: The solution to this problem is
to replace the lOK resistor R83 on the vector-
generator PCB with a 20K resistor.
COLOR X-Y MONITOR
ZERO OHM RESISTOR JUMPERS
The BROWN zero ohm jumpers used on the
deflection and high voltage boards are bad and
should be replaced with a piece of wire when
servicing either of those boards. The WHITE
and TAN jumpers are good and don't have to
be replaced. Zero ohm resistors look like
resistors but are designated on the board with a
silkscreened "W" followed by a number. A
common problem with the brown jumpers is
WI or W2 on the deflection board opening up.

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