SlAR-TECH _ _ _ _ _ _ _ _ _ _ ll
Exidy Installs Hot Line: 800-538-8402
A new emphasis on service at Exidy is
highlighted by their new Toll Free Service Hot
Line, 800-538-8402. The service support
area has been expanded to better meet the
needs of distributors and operators to request
parts and technical assistance. The new toll
free telephone service is one of the added
services being offered by Exidy.
In addition to the toll free number, Exidy is
expanding their technical staff and service
facilities at their Sunnyvale plant location. "We
recognize that strong service backup is
essential for the best maintenance and
operation of our products," commented Pete
Kauffman, Exidy President. "Our goals for the
next year include strengthening our service
department and the support services for Exidy
customers," he added. The toll free telephone
is available for inquiries by service technicians
relating to any Exidy game products. Qualified
service personnel will be able to answer
questions, assist with troubleshooting and
repair of the games. The 800 number will be
attended during all business hours at Exidy,
Pacific Standard Time.
With a larger staff and facility, Exidy Customer
Service will be better equipped to provide
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more support for distributors and operators.
More service schools and repair clinics will be
held in the future. Service response time will
be greatly improved as well. "Exidy is working
to have the best service program available for
our customers," verified Joanne Anderson,
Marketing Administrator.
"Exidy Expands Service"
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70 Pocahontas Street
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(617) 668-2130
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70 Pocahontas Street/ Walpole, MA 02081 /(617 ) 668-2130