Presto

Issue: 1925 2050

PRESTO
HELPS TO TUNERS
AND REPAIR MEN
A Weekly Series of Expert Articles on the
Methods and Mysteries of the Harmon-
izers, and Other Correction of
Playerpiano Difficulties.
HOW PLAYER ACTION OPERATES
and inside pressure of 14 pounds to 13 pounds; natur-
ally the outside pressure of 14 pounds pushes the
movable leaf, or cover, of box to closed position.
The greater the difference between pressures, the
more power is given the atmosphere, or air, pressure,
to do its work.
The Pressure Box.
Most of us know what vacuum means; a vacuum,
to my thinking, is the nearest to "nothing" that is
conceivable.
When pumping a player you remove part of air
contained within the action, or "box," thereby reduc-
ing the interior pressure, creating a partial vacuum,
so-called.
Troubles of Practical Tuners, and Others, Are In-
vited for Discussion and Often Explanation
and Solution by Author.
By HENRY L. P E L T I E R .
The power used in manipulating a player is not
vacuum, but atmospheric pressure, or the "push" of
the air against movable elements of player mechan-
ism.
When you pump an action you withdraw atmos-
phere, or air, contained within the action and bellows,
thereby giving the atmosphere, or air, that we
breathe, a chance to do its work.
Atmosphere has a pressure, or pushing power, of
approximately 14^4 pounds to the square inch. I pre-
sume this is the cause of gravitation, but, anyhow,
it is this pressure that does, the real work.
A Demonstration.
A very simple way to see how this works: Take a
cigar box, open up lid about two or three inches;
cover up opening with paper, glued to edges all
around; make a hole anywhere through box so 3'ou
may put a small tube of some kind into opening; now
suck out air contained in box.
• Did you notice lid come to closed position? What
caused it to do so?
When you withdrew air contained in box, you re-
moved some of the pressure, thereby unbalancing
atmosphere.
Presuming atmosphere to have 14 pounds pressure,
you had the same pressure inside of the box before
you removed some by suction; when you removed
air from the interior of box, you reduced the pressure
therein; say you took out about one pound of press-
ure; that would make the inequality between outside
DECKER
mJ
EST. 1856
5L SON
Grand, Upright
and
Welte-Mignon
(Licensee)
Reproducing
(Electric)
Pianos and Players
of Recognized
Artistic Character
Made by a Decker Since 1856
699-703 East 135th Street
New York
KREITER
The Leading and Most Popular
Pianos and Players
Grands, Players, Uprights and
Reproducing Pianos
The Results of Over Forty Years'
of Experience.
Kreiter Pianos Cover the Entire Line
and no Piano Dealer who tries these in-
struments would supplant them by any
others. A trial will convince.
Kreiter Mfg. Co., Inc.
310-312 W. Water St., Milwaukee, Wis.
Factory: Marinette, Wis.
(1) Music paper. (2) Air duct. (3) Depression chamber.
(4) Vent or bleed. (5) Diaphram. (5%) Valve (6) At-
mosphere post. (7) Air channel. *(8) Pneumatic. (9)
Pneumatic finger. (10) Tracker bar.
Looking at plate No. 2; No. 1 is music paper, No.
2, air duct to diaphragm and vent or bleed; No. 3, de-
pression chamber; 4, vent or bleed; 5, diaphragm;
5J-4, valve; 6, atmosphere port; 7, air channel or way
to pneumatic; 8, pneumatic; 9, pneumatic finger; 10,
tracker bar.
Plate 2 shows construction of a simple action, in
open position.
You will notice that at A No. 1 is closed. Now when
an opening comes across duct No. 2, atmosphere
rushes into chamber under No. 5 diaphragm, which
rises and raises valve No. SYz against cap B, closing
atmosphere port 6, causing air, or atmosphere, in air-
way, 7 and 8, to rush into depression chamber 3, con-
nected to bellows, or pumpers, and out to atmos-
phere.
When air-duct 2 is closed at A, vent or bleed 4
becomes operative and atmosphere contained under
diaphragm S is removed through opening in 4 and
out into depression chamber.
The removal of air under 5, releases same and in
consequence, valve 5l4 is pushed back by the atmos-
pheric pressure, while at the same moment refilling
chamber 7 and pneumatic No. 8 ready for another
operation or repetition.
A small seepage through 4 vent is always present.
If opening in vent 4 is too small, diaphragm 5
operates quickly (on less than half of opening in
tracker bar), but returns to normal too slowly. On
the other hand, if opening is too large, the operation
of 5 will be sluggish, slow or weak.
Best results are when vent opening favors the
small, as the weight of piano action assists in return-
ing pneumatic to normal.
When Dirt Interferes.
Now suppose the opening 4, or vent, is clogged
with dirt, what happens?
Even when duct 2 is closed, the diaphragm 5 be-
comes operative and raises valve 5^2 partly, thereby
causing loss of power, for there will not be enough
pressure underneath same so port 6 will be closed
tight, therefore atmosphere will go right on through
port valve into depression chamber, while at same
time partly removing air or atmosphere out of
chambers 7 and 8, causing pneumatic to close partly.
The same results will prevail if dirt should lodge
between top of valve S>4 and underside of port 6,
not letting valve close tight against port. When
this happens, a sizzling noise is heard; also the same
disturbance occurs when dirt, or a speck of saw-
dust, lodges under valve 5 and its seat.
About half a dozen such leaks will weaken player
considerably.
To remove such obstacles as above (dirt, etc.)
operate valve for a few moments continually under
light and heavy pumping (pressure).
Now suppose we find a weak note when we use
a tester; also find that valve works freely and
quickly?
You would find one of following three causes
makes the trouble:
Not enough valve movement.
Leakage under Valve Cap B.
Punctured pneumatic at C cloth.
John G. Schuler, Inc., Buffalo, N. Y., recently
moved to 1301 Jefferson avenue from 1394 Main
street.
November 7, 1925.
THE NORDLUND GRAND
PIANO CO. SELLS OUT
Last of the Many Industries Started by H. P.
Nelson Is Acquired by Muncie Delaware
Piano Co., of Muncie.
The Nordlund Grand Piano Co., makers of small
grands exclusively, with factory at 400 West Erie
street, Chicago, has been sold to the Delaware Piano
Co., of Muncie, Ind. The latter company occupies
the plant of the late Bell Piano Co. in the Indiana
city, and was promoted by Mr. Houston, who was for
a time connected with the house of Grosvenor &
Lapham in Chicago.
The Nordlund Grand Piano Co. was started by the
late H. P. Nelson, who was "backed" by Axel Nord-
lund, manufacturer of phonograph cabinets, who as-
sumed control of the piano factory, which had occu-
pied a portion of his cabinet factory. Mr. Nordlund
produced large quantities of low-priced grands and
for a year past has had Max Richsteig acting as super-
intendent.
Mr. Nordlund did not enjoy the piano end of his
industry and has sought to get out of it for some time
past. The Delaware Piano Co. succeeded to the plant
and other properties of the Bell Bros. Company, of
Muncie, and is now in operation.
The Materials, scales, patterns, etc., of the Nord-
lund Grand Piano Co. will be shipped to Muncie, but
the finished instruments and others in process will be
retained by Mr. Nordlund and disposed of by him as
fast as possible. The Chicago factory will then be
continued in the cabinet industry, with which its pro-
prietor is more familiar.
F. J. WEIDLING CO. WILL
DISCONTINUE MANUFACTURING
Expert Former Superintendent of Old Chicago Piano
Industry Decides Conditions Are Against Him.
About a year ago, F. J. Weidling, one of the ex-
perts who had been with the Smith, Barnes &
Strohber Co., Chicago, as factory superintendent,
embarked in the industry on his own account. He
formed the F. J. Weidling Company and secured the
factory at 3945 Northwestern avenue, which had been
started by the Holzer Piano Co. Mr. Weidling made
his own scales and produced a very fine small grand
piano. But, after a short trial, he found that, while
he could make pianos, he was not adapted to selling
them.
Consequently, Mr. Weidling has decided to retire
from the manufacturing end of it and return to the
services of some established piano industry. He,
therefore, is disposing of his finished instruments at
a sacrifice price, and when he shall have completed
the lot of grands now in the making he will close
his factory.
PREPARE FOR ACTIVE SALES.
The annual dinner of the executives and salesmen
of the Anderson Piano Co., Dayton, O., was held re-
cently in the Miami Hotel, when the expectations of
the coming season were set forth and plans proposed
to meet with an anticipated increase in sales. The
sum of $100,000 was set as the quota for sales during
the last three months of the year, in consideration of
the fact that the total sales for the same period last
year amounted to $73,000. Short talks by members
of the sales force and by Chester D. Anderson, presi-
dent of the company, were the features of the evening.
NEW DETROIT FIRM.
The Manufacturers' Outlet and Storage Sales Co.,
Detroit, Mich., has been organized to carry on a re-
tail music business at 3993 West Grand River avenue.
The new house features the Starr Piano Co.'s line of
pianos and phonographs, and will maintain a second-
hand piano department. George T. Smith, head of
the Smith Special Sales Service, of Detroit, is the
proprietor.
CHANGES IN BATTLE CREEK, MICH.
R. A. Mayfield, formerly with the Baldwin Piano
Co., of St. Louis, Mo., has joined the Charles E. Roat
Music Co., Battle Creek, Mich. E. E. Woods, for-
merly with the City Music Co., of Detroit, Mich., has
been appointed manager of the piano department of
the company.
NEW ALLIANCE MANAGER.
E. C. Burbick, for several years identified with the
Lewis Bros. Co., Alliance O., Victor dealer, has been
appointed manager of the new Cope store in that
place. Before coming to Alliance he was connected
with a retail music house in Canton.
Enhanced content © 2008-2009 and presented by MBSI - The Musical Box Society International (www.mbsi.org) and the International Arcade Museum (www.arcade-museum.com).
All Rights Reserved. Digitized from the archives of the MBSI with support from NAMM - The International Music Products Association (www.namm.org).
Additional enhancement, optimization, and distribution by the International Arcade Museum. An extensive collection of Presto can be found online at http://www.arcade-museum.com/library/
November 7, 1925.
PRESTO
CHRISTMAN
"The First Touch Tells 9 '
And Every Touch Thereafter
Increases the Admiration for
Splendid Tone and Artistic
Qualities of the
CHRISTMAN
Studio Grand
(only 5 ft. long)
This little Grand has no superior and it
presents the very qualities that win the
prospect and makes the sale.
CHRISTMAN
Grands, Players and Uprights
command the admiration of
the best class of music lovers.
The latest tr umph is the
CHRISTMAN
Reproducing Grand
Equipped with
THI
M AS TE R'S
Fl N G E R <> I) N Y O U R
PIANO
A marvel of tone and expressive
interpretation of all classes of com-
position, reproducing perfectly the
performances of the world's great-
est pianists.
tt
The First Touch Tells"
Reg. U. S. Pat. Off.
Christman Piano Co.
597 East 137th St.
New York
DEPARTMENT OF
PROMISES WINS
System Assures Quick and Careful Activity in
Finding for Customer Something Not in
Stock of Dealer, Thereby Enhanc-
ing Good Will of Store.
NO SALES LOST
"We Haven't Got It" Is Phrase Always Qualified in
Manner That Satisfies Customer of Progressive
Music House.
By ELMER E. EVANS.
A great many lost sales in music stores occur be-
cause the dealers do not carry merchandise which the
public expect the store to supply. In many music
stores it is a daily happening that a customer calls
for something that is not in stock. How do the mer-
chants respond to such calls? Too many of them
just say, "We haven't got it," and let it go at that.
This applies especially to the smaller things like a
sheet of music, a special make of mouth harp, a string
of a certain kind, any accessory, anything and every-
thing that professional and amateur musicians want.
It sometimes, perhaps you might say frequently, ap-
plies even to pianos and especially to piano tuning
and repairs.
To say "We haven't got it" and let it go at that is
a very poor plan. It is lessening the public's faith in
the store. The assurance in the minds of the people
who buy music goods, that a music store is a general
one in every sense of the term, is an asset the value
of which is obvious. "We haven't got it" is an ad-
mission of business inability, except of course it is
followed by the statement of willingness and ability
to procure quickly the article desired. Unfortunately
"We haven't got it" too often unsatisfactorily closes
the incident.
Found a Type.
While I talked with a music dealer last week in an
Indiana town a little south of Chicago, a customer
entered and asked for a particular make of fiddle
bridge. His salesman and saleswoman were taken up
with customers so the dealer stepped forward, and
when the lady told the name of the bridge, promptly
answered, "Sorry, but we haven't got it." He looked
and his voice sounded as if he were filled with re-
grets at his failure to supply the bridge. It might
have minimized her disappointment, but I'm sure the
incident lessened her faith in the store. The friend-
ship of years emboldened me to voice a protest at a
policy or rather want of policy shown in the occur-
rence.
Voices Protest.
"Say, Joe, why didn't you promise to get that bridge
for the lady?" I asked.
"Oh, what's the use," he replied. "She might pre-
tend to be pleased and then go up the street or go
in to Chicago tomorrow and buy the darn thing."
I said no more. Joe is a good fellow and sells quite
a few pianos, but his "general music store" is becom-
ing less general every day. He is a type; knows his
general music business is sick, but is indifferent about
taking the cure.
This Is Different.
A music store with a "promise department" I en-
countered later in the week is something altogether
different from that of Joe and his type. The policy
in the admirable store is not, if possible, to allow any
customer to be disappointed in his or her expectations
of the store or its service. In order to carry out the
self-imposed obligation, the firm has created the
promise department to function in such cases.
The service is working successfully and prevents
the loss of many sales. The scheme is applicable in
the little store as well as the big one. The little
store is more likely to be not equipped to supply
efficiently many things which regular and occasional
customers require.
Functions of Department.
The promise department really comprises two
classes of service—the wants and the promises.
Every music merchant is familiar with the meaning
of "wants," but "promises" as the store handles them
are more or less of a new departure. The principle
of the method is an organized and careful follow-up
system to secure for and deliver to the customer the
goods required but which are not in stock at the
moment of ordering.
The operation is like this: When a customer asks
for something not in stock, the salesman intimates
that the house will be very willing to get it. And
after impressing the ability of the store to make good
on the promise, the customer's name and address is
taken on a special form provided for the purpose. A
"promise book" is part of the regular sales book.
Two copies of the promise slip are made, one for the
customer and one for the house and each bears the
date on which delivery is promised.
The system has increased business considerably and
of course enhanced the good will of the house. It
strengthens the customers' assurances of the ability
of the house to serve—to make it unnecessary for
them to go elsewhere.
The house fills more than ninety per cent of the
promises eventually. It has found it impossible to
fill about forty per cent of them on the date of the
original promise. But the system provides for ex-
planations to the expectant customer and invariably
gets back instructions to "go ahead and get it for
me."
PLATT P. GIBBS STRUCK
BY A SPEEDING CAR
Popular Member of the Trade Injured by
Automobile at Corner of Wabash Avenue
and Monroe Street, Chicago.
Platt P. Gibbs, who has been active in the Chi-
cago music trade for more than fifty years, was struck
by an automobile on Wednesday of this week and
badly injured. He was taken to St. Luke's Hospital,
where, at latest reports, Presto was told he "is doing
well." At the time of his injury Mr. Gibbs was at-
PLATT P. GIBBS.
tempting to cross Monroe street, on Wabash avenue,
and it is supposed that because of his defective left
eye he failed to see the speeding car.
There is no more popular member of the trade than
Platt Gibbs. He has taken part in most of the con-
ventions of the men of music, and as a speaker and
wit he has long stood unmatched. He entered the
Chicago trade back in the early days as messenger
for Root & Cady. At one time he was owner of the
Chicago Music Company, which grew to large pro-
portions. For many years past Mr. Gibbs has been
conducting a song book publishing business in Chi-
cago. His friends everywhere will hope for his
speedy recovery.
DAMAGE SUIT OPENS.
The $3,000 damage suit of the Claypool-Lacey
Music Company, Crawfordsville, Ind., vs. John N.
Taylor, opened in circuit court last week, before
Judge Jere West and a jury. The Claypool-Lacey
Company alleges that water leaking through the ceil-
ing from the office of Dr. Taylor in the Ben-Hur
building, into the Claypool music store, damaged
musical instruments to the extent of $3,000.
ANNOUNCES CHANGE OF NAME.
The name of the Hill Piano Co., Huntington, W.
Va., has been changed to The Miller Music Store, the
new name being adopted when the business Was
moved last week to new quarters in the Vinson
Building. C. V. Miller, the proprietor, has been in
control of the Hill Piano Co., for the past seven
years. Pianos, talking machines and musical mer-
chandise are carried.
A spacious recital hall will be a feature in the newly
remodeled store of the J. W. Jenkins Sons Music Co.,
Tulsa, Okla.
Enhanced content © 2008-2009 and presented by MBSI - The Musical Box Society International (www.mbsi.org) and the International Arcade Museum (www.arcade-museum.com).
All Rights Reserved. Digitized from the archives of the MBSI with support from NAMM - The International Music Products Association (www.namm.org).
Additional enhancement, optimization, and distribution by the International Arcade Museum. An extensive collection of Presto can be found online at http://www.arcade-museum.com/library/

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