Presto

Issue: 1925 2022

April 25, 1925.
HUMAN INTEREST
IN WINDOW SHOWS
Potent Means Used by Ad Writer in Arousing
Interest in Music Goods Cleverly Adopted
by Window Dressing Artists in Lead-
ing Retail Stores Everywhere.
HOME SURROUNDINGS HELP
The Joys Possible From Use of the Instruments
Under All Conditions Forcibly Impressed by
Ingenious Window Dressers.
By RAY McKINNEY.
No music dealer today denies the effectiveness of
window displays in making sales, although not all
dealers use their window spaces to good advantage.
Why any merchant should neglect this valuable
means of advertising is surprising. Not utilizing the
show window property is like paying for space in
the local newspapers and leaving it blank. Neglect
of the window show is a waste of opportunities. That
is such a self-evident fact that it seems a useless
task to point it out.
Every progressive music house makes good use of
its show window spaces, and in many instances the
displays are manifest evidences of advertising genius
in the window dressers. The notable window dis-
plays are not so remarkable for beauty of furnishing
and arrangement as for the "selling point" made plain
in the instrument or instruments shown or in the en-
semble. Something is presented in the most alluring
way.
The Obvious Necessity.
Like the story, the incident of history or the printed
advertisement, the window display must have its
element of human interest. Just a piano, a phono-
graph, a radio set, a brass instrument or something
out of the musical merchandise stock, is nothing
of absorbing interest in itself. But the passing of
thousands will be attracted to the window by adding
human appeal in the placing of the particular com-
modity. It is the "life" of the window.
Boxes containing music rolls readily lend them-
selves to effective arrangements in show windows but
of themselves the boxes do not impress upon the
beholder the merits of the contents. But take the
boxes and add a setting of human interest and you
create something that appeals with force. The Lyric
Music Co., Milwaukee, recently had a display of
Q R S music rolls that proved an amazing sales
maker according to the company's report. The win-
dow, a cut of which was printed in Presto of last
week, associated the Q R S rolls with memories of
college life.
Recalled Old Songs.
It was a good example of the opportunities of the
window dresser of imagination and feeling. Every
college man and college woman is sensitive to any-
thing that awakens recollections of the joyous college
days. And no feelings are so long sustained as those
which may be awakened by songs that yank men and
women back to college days. The objects required
for the setting of the window of the Lyric Music Co.
were easily obtainable. A playerpiano, collection of
college flags, a plainly printed list of old favorites of
class, campus and college and a cut-out of the pleas-
ant-looking Q R S girl were all the window dresser
made use of to associate old memories with the
Q R S rolls. Of course the big list of recorded songs
and music generally contained in the special bulletin
of the Q R S Music Co. increased the interest cre-
ated by the window display.
Displays Increase Sales.
Playerpianos and music rolls are both aided in sales
by the show window displays with a strong human
interest feature. The happy family life of which the
center is the playerpiano is easily suggested in a
window setting. Many fine magazine displays of the
Story & Clark Piano Co., with this motif have been
used with advantage by window dressers in music
stores. Music is associated with the calm joys of
home and the ease with which it may be brought to
every family circle is suggested by the playerpiano
as the central object of the family group.
A playerpiano may be beautiful in form and finish
and its merit may be obvious to piano men or to
musical people more or less acquainted with the in-
struments, but create no emotion in the minds of the
crowds passing the window. The piano men noting
the name are impressed; the musical people see the
playerpiano as something of great possibilities for
producing pleasure. But to the average member of
PRESTO
the well known public it does not of itself suggest
an increase in the pleasures of home.
But supply the home surroundings; father and
mother in comfortable chairs and the kiddies grouped
about the player, singing and some of the smaller
ones dancing, a scene ably depicted in forceful piano
ads, and you have the human appeal that creates the
buying desire in susceptible observers.
The Camp Suggestion.
A portable phonograph is not an impressive object.
It is necessarily made small and ordinarily is taken as
a machine made in small dimensions for economy in
manufacturing or convenience in carrying. Unless
pointed out its most important merits are not discov-
ered. But for years music dealers in Los Angeles,
San Francisco, Seattle, Portland and Denver have
enjoyed big sales of portable phonographs because
they presented them in show windows with the proper
human interest surroundings.
Suggestive of Joys.
The portable phonographs are given an out-of-door
setting with all the suggested pleasures of a clean,
sanitary camp. A clean cloth is spread on the grass
or folding table. Good food is suggested by the
vacuum jars and cool drinks by the vacuum bottles.
Cots are visible under the tents and lay figures in
out-of-door costumes give the human touch to the
picture. Everything is there to conjure up the pleas-
ures of the vacation; the woods, the river, the moun-
tain background and in the center of the scene is the
great accessory of the daytime and evening pleasures
—the portable phonograph.
The scene suggests the dependability for pleasure
on the little machine—the song record by day and
the dance music for the young people when evening
falls. The western houses have not monopolized the
method of featuring the portable phonograph de-
scribed above. Every year at the approach of the
outing season, Lyon & Healy, Chicago, the Dreher
Piano Co., Cleveland, Grinnell Bros, Detroit, and
other progressive houses in the middle west and east
have suggested the augmenting of camp life pleas-
ures, boating, yachting and touring, by means of
the human interest show window.
CONVENTION OF TEXAS
TRADE MAY 8 AND 9
Gathering of Music Merchants of Lone Star
State in Austin to Hear Notable Men
on Various Topics.
May 8 and 9 are the days set by the Texas Music
Merchants' Association for the sixth annual conven-
tion to be held in Austin. J. R. Reed, president of
the association calls on the membership to make a
good numerical showing and promises that a pro-
gram of great variety will fully reward visitors to
Austin for the convention days. Only a small per-
centage of Texas music merchants are now outside
of the association and these will join the organiza-
tion during the annual meeting, according to Mr.
Reed.
''The benefits of a trade organization are evident
to all observing men of the music trade today and
apart from the fraternal feeling in the trade, the
methods of the retail body show a desirable improve-
ment compared to ways of other days," said Mr.
Reed who is president of the Texas Music Merchants'
Association. Other officers are: T. J. York, Corsi-
cana, first vice-president; Lester Burchfield, Dallas,
second vice-president; and V. B. Callaway, Houston,
secretary-treasurer. The board of directors is com-
prised of W. H. Humpries, Dallas; J. O. Elliott,
Dallas; A. T. Beyer, San Antonio; Oscar Springer,
Galveston; G. H. Beasley, Texarcana, and H. P.
Mayer, Paris.
The list of speakers for the various occasions is
long and includes prominent men outside of the
music industry. President Splawn, of the University
of Texas, will speak of the "The Place of Music in
Education." Other speakers and their topics are:
Charles E. Byrne, vice-president of the Steger &
Sons Piano Mfg. Co., Chicago, "Advertising;" M. C.
L. Gary, Radio Corp. of America, "Radio and Music
Merchant;" Prof. Max S. Handman, University of
Texas, ''Some Common Economic Fallacies;" Charles
E. Boggs, Austin, "High Lights on the Balance
Sheets;" Sam Sparks, "Business Makes the Banker;"
John Keen, "Creating a Desire for Music;" Rev.
L. II. Wharton, "Inspirational Talk on Music;" and
Mrs. Skiles, president of the Texas Federated Music
Clubs, "Encouragement of Music Study."
STORY & CLARK PIANO CO.
IN NEW HOME MAY 1
Plan to Clear Old Warerooms of Many Instru-
ments in Big Removal Sale
Recently Launched.
The beautiful new home of the Story & Clark
Piano Co., 170 N. Michigan avenue, Chicago, will be
ocupied on May 1. The present home of the com-
pany is a scene of unusual activity, as all departments
are preparing to make the change.
The retail department, desiring to move as little
of its stock as possible, has launched a big removal
sale which has resulted in a heavy trade.
Large cards in the show windows, at 315 S. Wa-
bash avenue, announce the move to the new home,
and also the removal sale. They read: "We will
occupy our new home at 170 N. Michigan avenue on
or about May 1; help us move our stock."
How the Meissner
fits in with
Commencement
Good music! Few things play
such an important part in gradua-
tion exercises and commencement
programs—few people realize this
as keenly as school officials them-
selves.
Take advantage of Commence-
ment to sell more Miessner Pianos.
No ordinary piano can take the place
of the Miessner for school use. It is
the ideal school piano—low, light,
portable. Easily moved to any
room, or carried out on the lawn
for folk dancing.
Particularly
adapted to Class Piano Instruction,
which is increasing in popularity
day by day.
SEVEN BIG MARKETS
There are Seven Big Markets for
the Miessner—unlimited possibili-
ties for profit for Miessner dealers.
Free booklet, "How to Get Business
in New and Untouched Fields With
the Miessner," fully explains. Send
for this booklet at once and see how
many Miessners you can sell before
Commencement.
Miessner Piano Co.
126 Reed Street
Milwaukee, Wis.
THE LITTLE PIANO WITH THE BIG TONE
Miesmier Piano Co.
12« Reed St., Milwaukee, Wis.
Gentlemen: Please send me the free booklet. "How
to Get Business in New and Untouched Fields With
the Mil ssner." and complete information about the
Miessner Sales Plan.
Same
Name of Store
Street and Number
City
State
Enhanced content © 2008-2009 and presented by MBSI - The Musical Box Society International (www.mbsi.org) and the International Arcade Museum (www.arcade-museum.com).
All Rights Reserved. Digitized from the archives of the MBSI with support from NAMM - The International Music Products Association (www.namm.org).
Additional enhancement, optimization, and distribution by the International Arcade Museum. An extensive collection of Presto can be found online at http://www.arcade-museum.com/library/
10
April 25, 1925.
PRESTO
COURTESY A BIG
BUSINESS BUILDER
have because of its liberal policy, but the expenditure
is certainly successful in converting many dissatis-
fied or merely passive customers in active "salesmen"
who with good words go on producing business for
the house indefinitely.
Western House Which Makes It a Special
Policy Believes That Possible Expense
Entailed by Its Observance Is Cheap-
est Form of Good Publicity.
PIANO MAN PROMINENT
IN MUSIC WEEK PLANS
CREATES GOOD WILL
That Courteous Treatment of Customers Is Not Sen-
timentality But Plain Business, Is Impressed
on Sales Force of Successful Western House.
By R. I. Herrick.
Courtesy is the cheapest commodity in business and
the most valuable. It is a paradoxical truth believed
by the keenest men in every trade. With many men
who have achieved success in the music business,
courtesy is a basic business policy. Not a mere pas-
sive thing but an active meet-you-all-the-way expres-
sion of feeling that makes customers smile in appre-
ciation while it plants a good impression in the mind.
As a result of the courtesy policy of one western
music house, the business last year was the biggest
in the history of the house.
Many courtesies considered as service might be pro-
hibitive if they occurred too often. But such incidents
of expensive service are not common and taken in re-
lation to the results they are a cheap form of sales
promotion. The music house that values courtesy
does a lot of things that apparently are costly from
the customer's viewpoint, but when the dealer comes
to count up the total of such "costly" things at the end
of the year, and figure them as a percentage of cost
of doing business, the cost fades into insignificance.
Courtesy Cost Small.
Of course, only a small percentage of transactions
in the music store involve unusual courtesy "losses."
If costly courtesies were frequent things the dealer
should, in safety, revise his courtesy policy and be
governed by the expediency of each occasion. But
even in the ordinary, every day, uneventful transac-
tions there is plenty of opportunity to show the kind
of courtesy that leaves not merely a passive satisfac-
tion, but an active feeling of good-will.
A house that observes the courtesies makes certain
that every customer entering the store is greeted by
some one. A customer does not mind waiting after
he or she has received some attention but there is
nothing more annoying that to stand waiting to be
noticed.
Unintentional Discourtesies.
But even the best intentioned salesman or sales-
woman may be unintentionally discourteous. One of
the foremost rules in the western retail music store al-
luded to is to let the customer tell his requirements
without interruptions or suggestions from the persons
who waits upon him. The salesman with horse-sense
knows when to begin to talk. Some customers have to
be "drawn out" and this may be done by suggestions
rather than direct questions. Uusually the customer
assumes an antagonistic attitude when he believes he
is being argued or coerced into selecting something.
The ground work of all courtesy is common polite-
ness but the necessity of insisting on its observance
is considered continuous by the western music house
alluded to. When a policy must be carried out by
hundreds of employes there is the necessity of con-
stantly impressing them with the ideals. Once a
month, by means of a leaflet the employes are im-
pressed with the fact that ordinary service is not
enough for the house but that it must be so much
out of the ordinary as to make a strong impression
on the customer. In the leaflet the employees are
told what the buyers demand. Individual instances
are told showing the right and wrong ways. It is
made plain that there is no sentimentality about the
courtesy policy but plain business and that it pays.
Courtesy during the sale, and proper adjustment in
case of any fancied or real dissatisfaction, is urged as
an observance.
How It Helps.
The western house believes that its courtesy policy
has been powerful in building up a business that has
defied the effects of a dull streak in business general-
ly. Of course it has a great line, full of leaders that
draw and retain trade but foremost among its meth-
ods is the courteous treatment of customers. The
particular courtesy methods may be apparently a
little more costly than the ordinary ways of rustic
houses but the house considers it the cheapest form
of advertising it can use.
In the course of a year it finds it has spent a good
many thousands of dollars than it otherwise would
J. A. Kieselhorst, Alton, 111., Leads Movement for
Great Celebration There.
J. A. Kieselhorst, president of the Kieselhorst
Music Co., Alton, 111., is prominent in extensive prep-
arations for the general observance of Music Week
May 3-9 at a committee meeting held last week in the
Chamber of Commerce rooms in the Mineral Springs
Hotel.
The reports of various committees show that the
celebration of Music Week in Alton will be general.
It will be far reaching through all the various civic,
religious and business organizations in the city and
during that week it is the intention to urge more
thought to music and the production of musical pieces
throughout every nook and corner in the city.
Some of the reports and instructions of some of
the committees are as follows:
Mr. Kieselhorst reported that his committee had
raised sufficient funds to defray the expenses of Music
Week.
The committee for public, private and parochial
schools has urged that music be played in every
place of instruction that week.
Committees from the Woman's Club, Music Club,
organists, Sunday schools and other organizations
presented reports. Rotary and Kiwanis clubs, minis-
ters of various denominations, Boy Scouts, fraternal
organizations, manufacturers, bands, orchestras and
singing societies were also represented.
FITZGERALD BRANCH
CHANGES OWNERSHIP
Store at Long Beach, California, Is Sold to
Donald E. Humphreys, But Remains
Under Old Name.
Donald E. Humphreys, who for the past nine years
has conducted a sheet music and musical instruments
business in Long Beach., Calif., has obtained the con-
trolling interest in the Long Beach branch of the
Fitzgerald Music Company. Since the Fitzgerald
Company has maintained a branch in Long Beach,
Mr. Humphreys has conducted his business in the
same store. As a result of the deal which has just
been consummated Mr. Humphreys will direct the
activities of the entire establishment.
Mr. Humphreys is himself a musician. He has at-
tended the University of California and, subsequently,
the New England Conservatory of Music at Boston,
where he studied piano and harmony.
The business will be continued under the name of
the Fitzgerald Music Company, for the present.
••Built on Family Pridt"
Doll & Sons
Represent the Artistic
in Piano and Player Piano
Construction
JACOB DOLL & SONS
STODART
WELLSMORE
Jacob Doll & Sons, Inc.
Southern Boulevard, E. 133rd St.
E. 134th St. and Cypress AT*.
NEW YORK
Becker Bros.
Manutactvtr+x* of
HIGH GRADE PIANOS
and PLAYER PIANOS
Factory and Warcraomi
767-769 Tenth Avenue, New York
STR1CH & ZE1DLER, lac
GRANLX UPRIGHT and PUYHR
AND
HOMER PIANOS
740-742 East 136th Street
NEW YORK
CITY TO OBSERVE MUSIC WEEK.
Music dealers of Fond du Lac, Wis., are prominent
in plans for celebrating National Music Week. The
celebration will open with a Sunday afternoon con-
cert, which has proved very successful in other years.
Other plans include a music memory contest for
school children, and a contest for kindergarten bands.
The celebration is under the direction of the music
department of the Women's Club.
MOVES IN TIFFIN, O.
The Hershberger Music Store, Tiffin, O., has moved
to new quarters in the Hossler Block on South Wash-
ington street. The new store has been remodeled
and converted into an attractive showroom for pianos
and phonographs, and an active sales campaign has
been launched.
NEW REPRODUCING GRAND.
A reproducing grand will be added to the line of
the B. K. Settergren Co., Bluffton, Ind., and the fac-
tory will be ready to make shipments in a short time.
The new Reproducing Grand is a combination of the
Settergren grand piano and the Welte-Mignon
(Licensee). The first of the instruments to come
through shows that it is an instrument of unusual at-
tractions and a valuable addition to the line of the
B. K. Settergren dealers.
NEW OHIO BRANCH.
The opening a branch store of the A. B. Smith
Piano Co., at 200 Park avenue, Barberton, O., has
been announced. This store will sell pianos, players
and reproducing pianos almost exclusively, although
handling a line of talking machines.
Schumann
PIANOS and PLAYER PIANOS
GRANDS and UPRIGHTS
Have no superiors in appearance, tone
power or other essentials of strictly
leaders in the trade.
Warning to Infringers
Tbla Trad* Mark is cast
In th* plat* and also ap-
pear* upon tbo fall board
of all genuine Schumann
Pianos, and all Infrtacera
will b« proseouUd. Beware
of Imitations such as Schu-
mann & Company, Schu-
mann «t Son, and alss
Shuman, as all st*ncll
shops, dealsrs and users of
pianos bearing a namo In
imitation of th« name
Schumann with th* Inten-
tion of deceiving; th* public
will be prosecuted to fh*
fullest extent of the law.
Mow Catalogue on Request.
Schumann Piano Co.
W. N. VAN MATRE, President
Rockford, IU.
Enhanced content © 2008-2009 and presented by MBSI - The Musical Box Society International (www.mbsi.org) and the International Arcade Museum (www.arcade-museum.com).
All Rights Reserved. Digitized from the archives of the MBSI with support from NAMM - The International Music Products Association (www.namm.org).
Additional enhancement, optimization, and distribution by the International Arcade Museum. An extensive collection of Presto can be found online at http://www.arcade-museum.com/library/

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