Presto

Issue: 1924 1972

PRESTO
ACUTE CONDITION
IN PIANO TRADE
That of Scarcity of Real Salesmen Not New,
But Its Gravity Grows with the Passing
of the Old-Timers with Enthusiasm
and Experience.
REMEDY PRESCRIBED
School of Salesmanship Promoted by National Asso-
ciation of Music Merchants and Supported by
That Body Is Suggested.
The local dealers' association, the state and national
organization, the periodic meeting of the salesmen of
the house and the trade journal are all parts of a busi-
ness enterprise—that of selling pianos. Topics arise
in the trade and the dealers at home and in convention
discuss them, sometimes talk them into affairs of no
consequence, very often settle them gravely and ef-
fectively, but the problem of selling the goods is ever-
present. Paradoxically, too, it is settled every time
a piano, playerpiano or reproducing piano is sold.
Selling the instruments was involved in every prob-
lem that ever provided a topic for the conventions.
The stencil, the commission fiend, the pirating com-
petitor, the outrageous ballyhoo, freight questions,
standardization, all concerned the way the instrument
should be sold, the terms of paying for it, and the
size of the profits. The speeches to be made at the
next convention, the resolutions, the exhibits, the ad-
vertising and window dressing contests, all will bear
on the evergreen motive—how to sell the goods.
Down to Brass Tacks.
And after all is said and done the piano dealer and
the piano salesmen must supply the action suggested
by the ever-present motive—how to quickly and
profitably sell the* pianos, players and reproducing
pianos, and no matter how high-minded the dealer
may be and no matter how artistic is the piano, sell-
ing it is strictly a matter of business, not an ethical
gesture. So the best motive of good business is how
to increase the sales while assuring a just profit in
every sale.
No piano house progresses of itself. It progresses
on the work of the individuals in the staff. The work
of individual salesmen develops the business, and in
their quality of individuality is strength. A futile
thing is telling a real salesman how to do it. He
is a law unto himself. His winning individuality in-
volves vision, idealism, hard work and patience. He
insists on that prime factor towards success—the good
quality of the instrument, commensurate with the
price. The good salesman knows that the strongest
element of strength is the giving of full value for the
money. With these aids he makes his opportunities.
Salesman's Efficiency.
As selling the instruments is the main purpose of
the musical instrument dealer, everything that would
add to the salesman's efficiency should be considered.
Even if the good salesman is a law unto himself there
are certain fundamentals of piano selling that he
should be made aware of and never forget. The ques-
tion of training retail piano salesmen may be an im-
portant topic at the convention of the National Asso-
ciation of Music Merchants next month. It has al-
ready been discussed at executive meetings and a
committee has been appointed to set forth the neces-
sity and practicability of a correspondence course in
retail piano salesmanship.
Problem Discussed.
At a meeting of the executive of the national asso-
ciation, when the education of the salesman was dis-
cussed, it was declared by E. Paul Hamilton that
much of the value of music advancement work was
lost through incompetence in selling. Other promi-
nent and experienced piano men like M. V. De
Foreest, E. H. Droop and John A. Turner agreed that
the trouble, where it was visible, was traceable to the
fact that not enough recruits of the right kind were
entering the field, although the old-timers were pass-
ing away.
The condition was ascribed to the fact that young
men did not realize the opportunities in the piano
field and the possibilities of'big incomes for those who
understand the work and put the proper effort into it.
The problem of the scarcity in salesmen only pointed
to the important purpose of the piano dealer—selling
the goods.
MUSIC SURVEY FIGURES
SURPRISE COLUMBIA, MO.
May 10, 1924.
STANDARD PNEUMATIC
ACTIONS FOR CHINA
New York Industry Gets Many Orders from
Foreign Countries, Including
Far East.
The fame of the Standard Player Action spreads
farther and farther. England, France, Spain, Bel-
gium, Germany, Australia, Canada, and other coun-
tries are all receiving quantities of this popular player
action, and now there comes a demand from China
for a number of the Standard Player Actions.
The language of music is understood the world over,
and the playerpiano can speak that language as well,
if not better, than any other instrument of music.
The fact that the Standard Pneumatic Action Com-
pany's sales field is widening so rapidly speaks well
for the company's business "push" and for the quality
of the player actions they make.
PETERS BROS. MUSIC CO.,
\
ILLINOIS FIRM, DISSOLVES
Frank G. Peters Takes Over Store in Lanark, John
Peters Retains Freeport Business.
The owners of Peters Bros. Music Co., with stores
at Lanark and Freeport, 111., have dissolved partner-
ship, Frank G. Peters, the senior member of the firm
taking over the Lanark store, while John W. Peters
takes over the Freeport store, each taking immediate
possession.
In future, the store at Lanark will be operated
under the name of the F. G. Peters Music Co.
Frank G. Peters, who is well known all over the
county, has not been active in the business for nearly
two years on account of ill health, but has improved
sufficiently in the last three months, to warrant his
getting back into the business again.
In a notice published last week he extended "thanks
to the patrons of the old firm of Peters Bros. Music
Co. for all past favors and very cordially solicits
future patronage, when in need of anything in the
musical merchandise line."
'•
A. D. Rollins, Greenfield, 111., has again entered the
piano business and has chosen the pianos made by
The Cable Co., Chicago, as his leaders.
-
Citizens Amazed That Only Fifteen per Cent School
Pupils Take Music Lessons.
Tbe Heppe. Marcelius and Edouard Jules Plaao
manufactured by the
HEPPE PIANO COMPANY
•re the only pianos In the world with
Three Sounding Boards.
Patented In the United States, Great Britain,
Prance, Germany and Canada.
Liberal arrangements to responsible agents only.
Main Office, 1117 Chestnut St.
PHILADELPHIA. PA.
An interesting survey of musical instruments in
Columbia, Mo., made by the Music Census Bureau of
Springfield, 111., shows that more than $400,000 has
been spent for instruments by parents of school
children above the third grade. There are 1,175
musical instruments of all kinds in the homes of the
1,451 grade and high school pupils of the city, 853 of
these being pianos. It was further shown that only
15 per cent of the entire enrollment is taking music
lessons.
The figures are disappointing to the citizens of
Columbia, who have pointed with pride to the cultural
advantages of the city, which is the seat of the Mis-
souri State University, the Christian Female College,
the Stephens Female College, arid other institutions
encouraging to higher education. That the music
courses in the university and the other colleges do not
create a spirited emulation among the pupils in the
grade and high schools of the city is disappointing.
Fifteen per cent of the entire school enrollment tak-
ing music lessons is considered very small for a city
with so many music educational privileges in such
a prosperous county as Boone.
Grand and
Reproducing
Grand Pianos
are the last word in
musical perfection.
Lester Piano Co.
1306 Chestnut St.
Philadelphia
ROLL SALES GROW.
Cincinnati Factories of The Baldwin Piano Company
SUCCESS
is assured the dealer who takes advantage of
THE BALDWIN CO-OPERATION PLAN
which offers every opportunity to represent
under the most favorable conditions a com-
plete line of high grade pianos, players and
reproducers
,
Ft information lerllt
Palbtom
$iano Company
Incorporate*
CINCINNATI
INDIANAPOLIS
LOUISVILLE
CHICAGO
ST. LOUIS
DALLAS
NEW YORX
DENVER
SAN FRANCISCO
The music roll department of Sherman, Clay &
Co,, San Francisco, continues to make a steady gain
in business, according to Manager A. D. Duclos of
this department. This house is increasing the manu-
facturing facilities of the roll department, the making
of rolls to order having become quite a feature of the
business. A new cutting machine, purchased from the
Filmusic Co. has been installed. A marking machine
is also used for individual recordings, the rolls being
cut later bv hand.
MOVES IN DAYTON, O.
The Hunter Music Co., 8 East Fifth street, Day-
ton, O., recently occupied the Schantz Building, at
121 South Ludlow street. The new quarters are 110
by 17 feet and will afford much additional space over
that of the former store. The Hunter store carries
pianos, players and the Brunswick, Columbia and
Edison lines of phonographs.
When in doubt refer to
PRESTO BUYERS GUIDE
Enhanced content © 2008-2009 and presented by MBSI - The Musical Box Society International (www.mbsi.org) and the International Arcade Museum (www.arcade-museum.com).
All Rights Reserved. Digitized from the archives of the MBSI with support from NAMM - The International Music Products Association (www.namm.org).
Additional enhancement, optimization, and distribution by the International Arcade Museum. An extensive collection of Presto can be found online at http://www.arcade-museum.com/library/
PRESTO
May 10, 1924.
THE PROBLEM OF
BUSINESS ETHICS
IT IS A FACT
That SEEBURG ELECTRIC
PIANOS can always be
relied upon.
The Age of Associational Systems, and How
Business Organizations and the Exchange
, of Views in Trade Help to Lift to
Higher Levels.
SECRETARY HOOVER'S SPEECH
IT IS A FACT
that SEEBURG ELECTRIC
PIANOS are dependable.
IT IS A FACT
that SEEBURG ELECTRIC
PIANOS are durable.
IT IS A FACT
that SEEBURG ELECTRIC
PIANOS when sold on in-
stallments bring back the
money quicker than any
other piano sale.
IT IS A FACT
that SEEBURG ELECTRIC
PIANOS are real pianos,
built to stand the hard
usage a c o i n - o p e r a t e d
piano gets.
IT IS A FACT
that your stock is incom-
plete without SEEBURG
ELECTRICS.
IT IS A FACT
that you ought to write
to-day for catalogue and
particulars.
Do it!
J. P. SEEBURG
PIANO CO.
CHICAGO
ILLINOIS
Pointed Extracts from an Address Delivered by the
Secretary of Commerce at Cleveland This
Week Wednesday.
In-these times of muddled thought it is sometimes
worth repeating a truism. Industry and commerce
are not based upon taking advantage of other persons.
Their foundations lie in the division of labor and ex-
change of products. For through specialization we
increase the total and variety of production and secure
its diffusion into consumption. By some false anal-
ogy to the "survival of the fittest" many have con-
ceived the whole business world to be a sort of
economic "dog eat dog."
,
We often lay too much emphasis upon its com-
petitive features, too little upon the fact that it is in
essence a great co-operative effort. And our home-
made Bolshevist-minded critics to the contrary, the
whole economic structure of our nation and the sur-
vival of our high general levels of comfort are de-
pendent upon the maintenance and development of
leadership in the world of industry and commerce.
Any contribution to larger production, to wider dif-
fusion of things consumable and enjoyable, is a serv-
ice to the community and the men who honestly ac-
complish it deserve high public esteem.
What Business Needs.
The thing we all need to searchingly consider is
the practical question of the method by which the
business world can develop and enforce its own stand-
ards and thus stem the tide of governmental regula-
tion. The cure does not lie in mere opposition. It
lies in the correction of abuse. It lies in an adapta-
bility to changing human outlook.
The problem of business ethics, as a prevention of
abuse, is of two categories: Those where the stand-
ard must be one of individual moral perceptions, and
those where we must have a determination of stand-
ards of conduct for a whole group in order that there
may be a basis for ethics.
The standards of honesty, of a sense of mutual
obligation and of service were determined 2,000 years
ago. They may require at times to be recalled. And
the responsibility for them increases infinitely in high
places either in business or Government, for there
rests the high responsibility for leadership in fineness
of moral perception. Their failure is a blow at the
repute of business and at confidence in Government
itself.
The Question of Ethics.
The second field and the one which I am primarily
discussing is the great area of indirect economic
wrong and unethical practices that spring up under
the pressures of competition and habit. There is also
the great field of economic waste through destructive
competition, through strikes, booms and slumps, un-
employment, through failure of our different indus-
tries to synchronize and a hundred other causes which
directly lower our productivity and employment.
Waste may be abstractly unethical, but in any event
it can only be remedied by economic action.
If we are to find solution to these collective issues
outside of government regulation we must meet two
practical problems:
First, there must be organization in such form as
can establish the standards of conduct in this vast
complex of shifting invention, production and use.
There is no existing basis to check the failure of
service or the sacrifice of public interest. Someone
must determine such standards. They must be deter-
mined and held flexibly in tune with the intense
technology of trade.
Second, there must be some sort of enforcement.
There is the perpetual difficulty of a small minority
who will not play the game. They too often bring
disrepute upon the vast majority; the}' drive many
others to adopt unfair competitive methods which all
deplore: their abuses give rise to public indignation
and clamor which breed legislative action.
An Industrial Revolution.
I believe we now for the first time have the method
at hand for voluntarily organized determination of
standards and their adoption. I would go further; I
believe we are in the presence of a new era in the
organization of industry and commerce in which, if
properly directed, lies forces pregnant with infinite
possibilities of moral progress. I believe that we are,
almost unnoticed, in the midst of a great revolution—
or perhaps a. better word, a transformation in the
whole super-organization of otir economic life. We
are passing from a period of extremely individualistic
action into a period of associational activities.
Practically our entire American working world is
now organized into some form of economic associa-
tion. We have trade associations and trade institutes
embracing particular industries and occupations. We
have chambers of commerce embracing representa-
tives of different industries and commerce. We have
the labor unions representing the different crafts. We
have associations embracing all the different profes-
sions—law, engineering, medicine, banking, real estate,
and whatnot. We have farmers' associations, and we
have the enormous growth of farmers' co-operatives
for actual dealing in commodities. Of indirect kin to
this is the great increase in ownership of industries by
their employees, and customers, and again we 4iave a
tremendous expansion of mutualized insurance and
banking.
Economic Associations.
Although such associational organizations can trace
parentage to the middle ages, yet in their present im-
plication they are the birth of the last 50 years, and
in fact their growth to enveloping numbers is of the
last 25 years. We have, perhaps, 25,000 such asso-
ciational activities in the economic field. Member-
ship, directly or indirectly, now embraces the vast
majority of all the individuals of our country. Ac-
tion of wide import by such associations has become
an important force of late in our political, economic
and social life.
It is true that these associations exist for varied
purposes. Some are strong in recognition of public
responsibility and large in vision. Some are selfish
and narrow. But they all represent a vast ferment
of economic striving and change.
Ever since the factory system was born there has
been within it a struggle to attain more stability
through collective action. This effort has sought to
secure more regular production, more regular em-
ployment, better wages, the elimination of waste, the
maintenance of quality or service, decrease in de-
structive competition and unfair practices, and oft-
times to assure prices or profits. Yet underneath all
these efforts there was a residuum of objects which
were in public interest.
On a New Road.
Associational activities are, 1 believe, driving upon
a new road where the objectives can be made wholly
and vitally of public interest. The legitimate trade
associations and chambers of commerce with which 1
am now primarily concerned possess certain charac-
teristics of social importance and the widest differ-
entiation from pools and trusts. Their membership
must be open to all members in the industry or trade,
or rival organizations enter the field at once. There-
fore, they are not millstones for the grinding of
competitors as was the essence of the old trade com-
binations. Their purpose must be the advancement
of the whole industry or trade, or they cannot hold
together.
The total interdependence ofiall industries and com-
merce compels them in the long run to go parallel
to the general economic good. Their leaders rise in a
real democracy without bosses or political manipu-
lation. Citizens can not run away from their coun-
try if they do not like the political management, but
members of voluntary associations can resign and
the association dies.
The Industrial Democracy.
1 believe that through these forces we are slowly
moving toward some sort of industrial democracy.
We are upon its threshold, if these agencies can be
directed solely to constructive performance in the
public interest.
All this does contain some dangers, but they will
come only from low ethical standards. With these
agencies used as the machinery for the cultivation and
spread of high standards and the elimination of abuses,
I am convinced that we shall have entered the great
era of self-governing industry and business which has
been a dream to many thinkers.
A self-governing industry can be made to render
needless a vast area of governmental interference and
regulation which has grown up out of righteous com-
plaint against the abuses during the birth pains of an
industrial world.
CABLE SALESMAN'S DEATH.
James C. Welch, whose death occurred last Satur-
day in Jackson, Mich., was well known in the musi-
cal and theatrical world, having been a successful
manager and director for more than a quarter of a
century. Seven years ago, Mr. Welch went to Jack-
son as manager of the Lou Whitney Stock Company.
For the past four years he has been connected, as
salesman, with the Cable Piano Company.
The Stafford Springs, Conn., branch of the United
Talking Machine Co., recently added a new piano de-
partment. The store has secured the agency for the
entire line of the Weaver Piano Co., York, Pa.
Enhanced content © 2008-2009 and presented by MBSI - The Musical Box Society International (www.mbsi.org) and the International Arcade Museum (www.arcade-museum.com).
All Rights Reserved. Digitized from the archives of the MBSI with support from NAMM - The International Music Products Association (www.namm.org).
Additional enhancement, optimization, and distribution by the International Arcade Museum. An extensive collection of Presto can be found online at http://www.arcade-museum.com/library/

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