Presto

Issue: 1920 1780

PR£STO
PRESTO
PUBLISHED EVERY SATURDAY AT 407 SOUTH DEAR-
BORN STREET, OLD COLONY BUILDING, CHICAGO, ILL.
C. A. DANIELL and FRANK D. ABBOTT
Editors
Telephones, Local and Long Distance, Harrison 234. Private Phones to all De-
partments. Cable Address (Commercial Cable Co.'s Code), " P R E S T O , " Chicago.
Entered as second-class matter Jan. 29, 1896, a t the Post Office, Chicago, Illinois,
under Act of March 3, 1879.
Subscription, $2 a year; 6 months, $1; Foreign, $4. Payable in advance. No extra
charge in U. S. possessions, Canada, Cuba and Mexico.
Address all communications for the editorial or business departments to PRESTO
PUBLISHING CO., 407 So. Dearborn Street, Chicago, III.
Advertising Rates:—Five dollars per inch (13 ems pica) for single insertions.
Complete schedule of rates for standing cards and special displays will be furnished
on request. The Presto does not sell its editorial space. Payment is not accepted for
articles of descriptive character or other matter appearing in the news columns. Busi-
ness notices will be indicated by the word "advertisement" In accordance with the
Act of August 24, 1912.
Rates for advertising in Presto Year Book Issue and Kxport Supplements of
Presto will be made known upon application. Presto Year Book and Export issues
have the most extensive circulation of any periodicals devoted to the musical in-
strument trades and industries in all parts of the world, and reach completely and
effectually all the houses handling musical instruments of both the Eastern and West-
ern hemispheres.
Presto Buyers' Guide is the only reliable index to the American Pianos and
Player-Pianos, it analyzes all instruments, classifies them, gives accurate estimates
of their value and contains a directory of Iheir manufacturers.
Items of news and other matter of general interest to the music trades are in-
vited and when accepted will be paid for. All communications should be addressed to
Presto Publishing Co., 407 So. Dearborn Stregt. Chicago, III.
SATURDAY, SEPTEMBER 4, 1920".
TO CORRESPONDENTS.
PRESTO IS ALWAYS GLAD TO RECEIVE NEWS OF THE
TRADE—ALL KINDS OF NEWS EXCEPT PERSONAL SLANDER
AND STORIES OF PETTY MISDEEDS BY INDIVIDUALS. PRESTO
WILL PRINT THE NAMES OF CORRESPONDENTS WHO SEND IN
"GOOD STUFF" OR ARE ON THE REGULAR STAFF. DON'T SEND
ANY PRETTY SKETCHES, LITERARY ARTICLES OR "PEN-PIC-
TURES." JUST PLAIN NEWS ABOUT THE TRADE—NOT ABOUT
CONCERTS OR AMATEUR MUSICAL FNTERTAINMENTS, BUT
ABOUT THE MEN WHO MAKE MUSICAL INSTRUMENTS AND
THOSE WHO SELL THEM. REPORTS OF NEW STORES AND
THE MEN WHO MAKE RECORDS AS SALESMEN ARE GOOD. OF-
TEN THE PIANO SALESMEN ARE THE BEST CORRESPONDENTS
BECAUSE THEY KNOW WHAT THEY LIKE TO READ AND HAVE
THE OPPORTUNITIES FOR FINDING OUT WHAT IS "DOING" IN
THE TRADE IN THEIR VICINITY. SEND IN THE NEWS-
ALL YOU CAN GET OF IT—ESPECIALLY ABOUT YOUR OWN
BUSINESS.
PIANO PROMOTION
The day has gone by when a person of average intelligence
could have any argument to present against the efficacy of advertis-
ing. Some of the brightest minds of today are devoted to so adjusting
words to ideas as to tell the world what it wants, or needs, in as
small newspaper space as possible. It is said that the highest salaries
are paid to the wizards of words in printer's ink. There is one Amer-
ican publication that will not accept display advertising for less than
thirteen pages, aggregating in cost more than $100,000. We need
hardly say that the publication in mind is not a music trade paper.
Most trade papers in any line will accept even a single page and,
while the result may easily exceed that of the monopolistic story
paper, the cost will be vastly less.
But the point just now is that trade paper advertising is not
understood even in the business world. The story paper, with fancy
covers and well drawn pictures, boasts of what the average mind
can readily understand. That is "circulation." A paper that really
has a sale, or circulation, of a million or more copies, makes a clear
appeal to the business mind. The representative of such a paper can
easily convince any manufacturer that space is desirable and valuable.
Usually the consideration of quality in circulation is not taken into
account. It is enough that the presses must run for weeks to produce
the vast editions. Who reads the paper, what class of minds it
appeals to, what proportion of its readers may be interested in the
article advertised, is seldom even thought of.
Nor are the specific arguments associated with the million cir-
culation considered. It is enough that the publication has the circu-
lation, whether because of its intrinsic literary value or because it
delivers many times its price in good white paper covered with pretty
pictures. Nor will anyone deny that such a paper presents great
possibilities for some kinds of manufactured articles. But we are
interested particularly in pianos.
Can it be said that an investment of $100,000—the minimum—in
any million circulation, or even more, represents as good a piano in-
September 4, 1920.
vestment as ten per cent of that sum invested in papers that appeal
directly to the class of people—the actual dealers and salesmen—who
get out and meet the people who buy pianos?
Pianos are sold one at a time. We are talking about the retail
end of it, which is, after all, the end that advertising is for—eventu-
ally. The piano dealers are the advertisers for the retail end of the
piano business. They advertise the pianos they sell every time they
meet a possible prospect. With them the piano which is the "leader"
is the only great piano on earth. It may be a Knabe, a Steinway, a
Chickering, a Bradbury, a Starr, a Packard, or any other of the pianos
with which the world is familiar by reason of the retailers' hard
work. And whatever the piano, the dealer or his salesman is advertis-
ing it with every spoken word and every squeak of his hard working
shoes.
Think it over. Isn't it so? And if it is so, isn't the dealer the
real, live advertiser of the piano? And if he is, what is the printed
word that is worth the manufacturer's money and his time? It is the
paper that goes straight to the dealer and his salesmen. It is the good
trade paper, written and conducted by men who know what piano
selling means. It is not the paper written for artists or for piano man-
ufacturers, ft is the dealer's paper. A circulation of 5,000 that goes
direct to the dealers who do the word-of-mouth advertising is better
for the piano than million circulation that can by no possibility reach,-
in its great list of readers, more than one per cent of the kind of
people who are interested in pianos. And even then the appeal is not
of the kind that "does business" but, too often, stimulates the kind of
competitive "knocking" that most retail piano men dread.
The subject is a large one. It is often discussed in the piano
warerooms, but perhaps never in the piano factories. Advertising of
all kinds is good. But some kinds of advertising are vastly better, as
an investment, then other kinds of advertising.
SALESMAN WHO KNOWS
Sales are lost every day because of lacking knowledge of pro-
duction. Without it the salesman often finds it impossible to present
the clinching argument. The other salesman, who is up in his busi-
ness, does the profitable selling. It is not enough to possess the gift
of gab, or the facility to employ suggestion and persuasion, how-
ever glossed over and whatever the fertility in generalization.
The prospective piano or playerpiano buyer is very often sus-
picious. He knows a little about this and that piano but wants to
know more. The salesman who can not dissipate that suspicion by
the presentation of facts, born of positive knowledge, is not fortified.
The buyer wants to know. He profits by what the informed sales-
man tells him, and by that profit the house is made to profit, also.
Most complaints about pianos, from people who have closed the pur-
chase, are due to misunderstanding of the very things the salesmen
should have understood and given information about. The average
customer needs enlightenment. If the salesman fails to go into de-
tails he is not doing his best work.
The salesman who isn't quite sure whether the case is of ma-
hogany or walnut; whether the keys are the finest ivory or something
else; whether the action is one of the great ones; whether the piano,
in short, is a high grade or a commercial instrument, is not sufficiently
up in his work to do much good. Selling pianos, whether as em-
ploye or as owner of the store, is a matter of education as well as of
natural skill and industry. The salesman who doesn't dig below the
surface can not hope to get very far along in the road to success in
the piano business.
LESSON IS PLAIN
The "Neighborhood" Store is the subject of an article in the
Gulbransen Bulletin and in discussing a situation the writer makes a
plain suggestion to piano dealers in the business sections of cities
who complain of the activities of the so-called neighborhood stores.
The "neighborhood" store that disturbs the dealers limits its
music goods activities to selling talking machine records and player
music rolls. And, according to the Bulletin, "the complaining dealers
argue that the merchant who sells the player 'makes' the roll business
and should have the exclusive privilege of selling the rolls."
The obvious thing is that there is an inducement to neighbor-
hood stores to carry stocks of player music rolls. Wherever there is
demand there will be supply sooner or later. While expressing an
unwillingness to get into any argument of this nature the Bulletin
asks permission to say, that "neighborhood stores or song shops are
likely to become more numerous unless some of the large player
dealers give more attention to their roll departments. We still find a
Enhanced content © 2008-2009 and presented by MBSI - The Musical Box Society International (www.mbsi.org) and the International Arcade Museum (www.arcade-museum.com).
All Rights Reserved. Digitized from the archives of the MBSI with support from NAMM - The International Music Products Association (www.namm.org).
Additional enhancement, optimization, and distribution by the International Arcade Museum. An extensive collection of Presto can be found online at http://www.arcade-museum.com/library/
PRESTO
September 4, 1920.
considerable number of dealers doing a sizable business in players
but carrying only about enough rolls for give away stock."
The plain lesson is that the player roll department should be given
its proper importance in every piano store. It is true that every
playerpiano sold increases the market for player rolls. It is also true
that playerpiano dealers should provide for increases of stock to
accommodate that increase. If they do not so provide they must not
be surprised that the customers go to the more alert "neighborhood'*
stores. In such commodities as rolls and records it is thought the
buyer is likely to go where he can get the best service. If that is
'round the corner from his residence away out on the edge of the
city or in the suburban town, he considers it rather fortunate. The
Bulletin cleverly sums up the situation:
"The roll is a 'convenience line,' and the average buyer is apt to
make his purchases where he gets the best service. The neighborhood
store is handy, and is likely to get the business for that reason, unless
the larger downtown dealer can offer advantages in the way of better
selection, deliveries, etc. The best way to fight the neighborhood store
t's to anticipate it—head it off—get the business first, and hold it!"
WITHIN TWENTY YEARS
Less than twenty years ago the last serious effort was made to
effect a combination of the American piano industries. It was pretty
generally understood that the promoters of the ambitious scheme had
behind it capital to the extent of $19,000,000. Practically every piano
factory of any consequence at all was contemplated as a factor in the
combination, and the proposition was a liberal one so far as concerned
the compensation to individual owners. It was proposed to inventory
every plant and to pay in cash for every material asset in shape of
buildings and contents, as well as for everything "on hoofs and on
wheels." In those days the auto-truck played no part in the piano
industry.
So it is seen that the promise of the combination was a good one.
And, in consequence, it was unusual for a manufacturer to turn a deaf
ear to the proposition. But there were obstacles in the way of suc-
cessful accomplishment of the enterprise, of a kind no one could have
foreseen. And chief among them was the fact that, as the facts be-
came clear, there didn't seem to be substantial property enough in-
vested in piano manufacture to justify anything like the sum fixed by
the capitalists as the minimum upon which a satisfactory annual re-
turn might have been predicated. Every effort was made, within
legitimate bounds, to swell the possessions of the industry to the
desired figures. It couldn't be done. In some cases the assessed val-
ues of good names, added to the material assets, might easily have
reached the required figures. But good will in the piano business is
not even yet a recognized quantity when real money is the considera-
ST. LOUIS PIANO MAN
CONFIRMS A REPORT
An Incident of Russell Elam's Vacation
Proves to Him the Sad Truth of a
General Statement.
Russell Elam, manager of the piano department
of Scruggs, Vandervoort & Barney. St. Louis, is em-
joying a vacation in the Ozarks, where he says he
lias a splendid opportunity of witnessing the phe-
nomena of things that won't stay put. Not that he
lacks acquaintance with the phenomena every day
in St. Louis, for instances jar him at every turn.
The quality of elusiveness in certain people and
things usually provide Mr. Elam with daily and
even hourly chances for the study of characteristics.
He discovers a piano prospect, perhaps, which prom-
ises well. The prospective buyer of piano or player
is properly treated with a convincing line of argu-
ment and seems impressed. Everything looks like
a successful closing when the villain competitor en-
ters and—you know what very often happens.
Or maybe an important piano trade meeting ap-
proaches and it fills the St. Louis piano men with
the desire to oratorically lay bare the facts that
make a trade custom a problem. Like the others, Mr.
Elam is inspired to contribute to the problem solving.
Me primes himself with the elements and qualities
that constitute a trade evil. He prepares himself for a
masterly handling of his theme. Then when it
comes to his turn to speak and he is about to arise,
P. E. Conroy or J. E. Kieselhorst jumps up and beats
him to the oration, saying in a loud, practiced voice
everything that Mr. Elam had committed to mem-
ory. Bingo goes an opportunity.
When he climbed up Old Baldy, the highest of
Missouri's baby grand mountains, one day last week
tion. That is, the good will, save in exceptional instances, is not
measured by millions.
And so the scheme of a combination fell through, twenty years
ago, because the capital represented by the aggregate of industries
producing pianos did not represent as much as twenty millions of
dollars. There was not much said about it at the time. The large
piano industries whose owners had agreed to "go in" were indifferent.
The smaller manufacturers openly confessed their disappointment.
And the capitalists, who "held the bag," were inexorable. They
would not consider a prolonged effort to show that their expert esti-
mators were inefficient or prejudiced. They only knew that the
figures submitted failed to disclose a total investment of enough to
justify the "combination" and so their money was converted into a
plan just then being formulated in the automobile industry.
The purpose of this reminiscence is not merely to rehearse his-
tory. It is rather, to draw a contrast between the material values
involved in piano manufacture twenty years ago and today.
Within a few months a large piano industry, with headquarters
in New York City, was approached by the representative of another
individual piano manufacturer in the same city, with a proposition of
purchase. The larger industry agreed to give the matter consideration
and in time an inventory had been completed and a meeting arranged
with the proposed purchaser. It was then shown that the real assets
of the great New York concern exceeded the total sum which had
ben proposed as an offset to the entire industry twenty years ago.
The proposed individual purchaser of the great New York piano in-
dustry is a man of wealth who has been in the industry and trade for
a great many years. He is reportedly a multi-millionaire. His offer
was, as is commonly reported in New York, $12,000,000. As has been
said, his offer was promptly turned down. And the gentleman was
told that he could buy the great piano plant, together with its sev-
eral branches, for $18,000,000 cash. The counter proposition was
rejected.
This being a true story, could there be a better evidence of the
development of the American piano industry than that of the past
twenty years, during which a single great plant has been developed
to a position which parallels in money values that of the sum total
of all the piano industries less than a quarter-century ago, as esti-
mated by competent experts? The character of a business changes
with the changes in the vision of the men who make it. The piano
industry has been one of slow development because it could only
grow with the mental and material progress of the people. It has
finally attained to a point of such power that no one is surprised to
find a single industry the value of which may be estimated in the
millions whereas not so very long ago thousands would have been
large enough.
he could recall hundreds of things that had proved
elusive if he had been in a. retrospective mood. Rut
his mind was on his steps, for the path up to Andy
Buchanan's shanty, perched on the shoulder of the
mountain, was steep and rugged. It was with a
tired grunt he sank into the hickory rocker the
mountaineer set out for him.
"'My, what a view," he exclaimed, admiringly, as
he looked over the succession of forest-covered hills,
ranging from luxuriant greens to the delicate blues
of distant ranges. "'Gee, what a swell place to live!"
"Huh! You alls wouldn't say so if you had to tramp
down yander every time you wanted a dram a' co'n
whisky," said Andy Buchanan, with a disgusted
sweep of his corncob towards the village in the val-
lay three miles away.
"Why tramp every time you want a shot of
hootch?" asked Mr. Elam. "Why don't you keep a
couple of bottles of whisky?"
"Keep? Keep!" echoed the old man. "Whisky
don't keep!'
"That's what they all say," agreed the piano man.
JULY TRADE FIGURES.
Tulv exports were valued at $654,000,000, against
C00.000 in June of this year, and $569,000,000 in
Ju'y of last year. Kxports for the seven months'
period ending" with July amounted to $4,902,000,000,
nn inccrase of 6 per cent over the exports of $4,626,-
000 000 in the first seven months of last year. Im-
ports in Tuly were valued at $537,000,000, compared
with $553,000,000 in June, 1920, and $344,000,000 in
July of 1919. For the seven months ended with July
imports were $3,482,000,000, an increase of 78 per
cent over the imports of $1,954,000,000 in the first
seven months of 1919. The excess of exports over
imports amounted to $117,000,000 in July and $1,420,-
000 000 in the seven months ending with July of this
year, as compared with $225,000,000 for July and
$2,672,000,000 for the seven months ending with July
of last year.
R. B. ALDCROFTT GOES
TO WISCONSIN MEETING
Has a Passing Word with Presto Man in Chicago
on the Way Through.
R. B. Aldcroftt, president of De Rivas & Haris
Mfg. Co., Inc., New York, arrived in Chicago on
Tuesday of this week en route to the Wisconsin
Piano Dealers' Association meeting at Milwaukee,
where he was billed to speak about the work of the
Music Industries Chamber of Commerce, of which
he is president.
To a Presto representative, who met him at M.
J. Kennedy's office in the Republic Building. Chi-
cago, Mr. Aldcroft said that R. H. Zinke, of Milwau-
kee, was expecting a very large attendance at the.
convention. Mr. Aldcroftt had just hung up the re-
ceiver after telephoning to Frank E. Morton, of the
American Steel & Wire Company, who had assured
him that he, too, would attend. "There will be ad-
dresses on a number of timely topics," Mr. Aldcroftt
said.
Mr. Grim, traveler for the Tonk Mfg. Co., Chi-
cago, who was present, said: "There will be a dis-
appointed crowd of music trade men at Milwaukee
when they seek hotel accommodations, for the state
fair is on at that city and every room is occupied.
Never has Milwaukee -had such throngs of well-to-
do visitors as arc there right now."
GERMAN TUNING FIGURES.
At a meeting of the Rhine-Westphalian Piano
Dealers' Union, held in Essen on July 13, it was de-
cided inter alia, that the present charges for piano
tuning should continue, viz.: For a cottage 20
marks; for a grand, 25 marks; for local services and
for outside work the same fees plus fares and other
expenses.
Enhanced content © 2008-2009 and presented by MBSI - The Musical Box Society International (www.mbsi.org) and the International Arcade Museum (www.arcade-museum.com).
All Rights Reserved. Digitized from the archives of the MBSI with support from NAMM - The International Music Products Association (www.namm.org).
Additional enhancement, optimization, and distribution by the International Arcade Museum. An extensive collection of Presto can be found online at http://www.arcade-museum.com/library/

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