Play Meter

l ETTERS FABTEK is going on the WARPATH Misunderstanding Our industry is a dynamic one in which information spreads quickly between manufacturers, distributors, and operators. Recently, your readers may have received misleading information about Mars Electronics International and its products . We would like to set the record straight. There have been reports of isolated occurrences of high-denomination bill fraud in stackerless electronic bill acceptors. Our VFM4 is among several stackerless bill acceptors that have been the target of such fraud attempts . No Mars upstacking or downstacking bill acceptors have been affected. Mars has developed a security enhancement kit that is designed to solve isolated problems with highdenomination bills in VFM4 stackerless bill acceptors . The security enhancement kit , available at a nominal cost from Mars' authorized centers, is the only approved modification that we guarantee will not affect remaining warranties. Any product that handles currency is likely to be the target of fraud attempts from time to time. As such, it is important that manufacturers maintain an ongoing program of product development to keep ahead of those who attempt to defraud payment systems. Mars is proud of the security record of its payment systems and continuously devotes its engineering resources to developing solutions whenever problems are discovered. Kira Burdick Mars Electronics Westchester, PA Editor's note: The misleading information referred to in the letter came from an ad which did appear in Play Meter magazine. At Mars ' request we have printed this letter to clear up any misunderstandings the ad may have caused Mars product users. Ifyou have had a fraud attempt on a Mars unit, go straight to the company for the solution. The company's customer service number is 1-800-345-8215. 12 PLAY METER/October 1990