VOL. 15, NO. 11
CONTENTS
FEATURES
Twin Nemeses:
Service & Security
DEPARTMENTS
42
Operators from Tennessee , Virginia,
South Carolina, and Louisiana were
interviewed for this close-up on the
vital elements of service and
security. As one stated, "Without
service, there is no business."
Another quote: "Don't just get
somebody in there to count the
money and disappear. "
Coin man:
Jim Hayes
69
One manufacturer recently stated,
"If we had more people like Jim
Hayes in this industry we wouldn't
have an image problem." A third
generation coin-opper, Hayes is a
great believer in the power of
marketing. He hopes that history will
recognize our industry as one that
brought the country's youth into the
computer age and made it fun.
Turtle topics turn
industry heads
NOVEMBER, 1989
6 g
Remember the sci-fi movies from the
'50s: little green men from outer
space were going to invade our
planet. Today: look out for green
men in the form of the cult comic
book characters, Teenage Mutant
Ninja Turtles, who have entered the
video world in new game releases
from both Konami (dedicated) and
Nintendo (kit).
NEWS BULLETIN
3
EQUIPMENT POLL
8
FROM THE EDITOR
10
LETTERS
12
UP FRONT
•
14
COVER STORY
16
NEWS
20
NEWS FEATURE
30
INTERNATIONAL NEWS
36
PINBALL EXPO
52
OPEN HOUSES
74
TEN YEARS AGO
81
MANAGEMENT
82
TAX TIPS
86
TOP TWENTY
88
FRANK'S CRANKS
90
TECHNICAL TOPICS
94
MERCHANDISE MARKET
107
READERS PAGE
108
NEW PRODUCTS
112
TRADE ACCESSORIES
122
CLASSIFIED
124
CALENDAR
149
THE LAST WORD
150
COVER: Since first introducing Big
Choice (the Belgium crane) to
America five years ago, Batson has
become a major force in redemption
games. Robert Betti (I), Bill Seibert
(c), and John Margold (r) stand
proudly with their latest machines:
Flash Four, Klondike, and Reel
Poker. Photo credit: John Michaels
of Media Visions.