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LETTERS .. . . . . Bull Sheet Sheet Bull We would would also. also. Technical Technical writers writersare are We the most mostdifficult difficult to tocollar. collar. We Wewelcome welcome the from all allof ofour ourreaders readers who who contributionsfrom contributions canshare share their their troubleshooting troubleshooting exexcan Editor's Note: Note: We We get get some some very very ininEditor's teresting comments on our Bull Sheet card teresting comments on our Bull Sheet card that appears appears in in every every issue. issue. Here Here is is aa that periences with withfellow fellowoperators. operators. periences sampling of the views of operators from sampling of the views of operators from aroundthe thecountry: country: around timewe wehave havereceived receivedaacomplaint complainton onthe the time companyyou youmentioned. mentioned. Unfortunately, Unfortunately, company somuch muchemphasis emphasis thisbusiness businessthere thereisisso ininthis on new equipment that there are few few on new equipment that there are choices for those seeking used and choices for those seeking used and restored equipment. equipment. Companies Companies that that fill fill restored thisneed needare areinvited invitedtotodrop dropus usaaline. line. We'll We 'LL this am quite quitepleased pleasedwith withyour yourmagazine magazine be be happy happy to to pass pass on on your your name name in inthe the II am andfeel feelthat thatyou youshould shouldinclude includeeven evenmore more magazine. magazine. and need information information to to help help me me make make II need short facts or articles on game news, Some distributors distributors who who are are also also Some decisions about which games to buy. That short facts or articles on game news, decisions about which games to buy. That maybe even call it Short Game News. my primary primary reason reason for for subscribing. subscribing. maybe even call it Short Game News. isis my Keep up the good work. Pleaseput puttogether togethermore morespots spotsthat thatlook lookinin- Keep up the good work. Please of different different to the the pluses pluses and and minuses minuses of to Worcester, Mass. Mass. Worcester, games and more on repair and techniques games and more on repair and techniques to help help us us keep keep our our machines machines running. running. to Basically, do more of what "Frank the Basically, do more of what "Frank the Welove lovecomments commentslike likethese. these. Keep Keep'em 'em We Crank" used to do until he deserted the Crank" used to do until he deserted the comin '. Honestly, Honestly,none noneof ofour ourstaff staffhas hasany any comin'. grassroots sector sector of ofthe the industry. industry. grassroots relatives in in Worcester, Worcester, Mass. Mass. relatives Dexter, Mich. Mich. Dexter, Whatisisthe theaverage averagemarkup markupan anoperator operator What pays a distributor for equipment? And why pays a distributor for equipment? And why doesn't the manufacturer list a suggested doesn't the manufacturer list a suggested price when when advertising advertising new new equipment? equipment? price Can an operator buy direct from aa Can an operator buy direct from manufacturer, one or two at a time? manufacturer, one or two at a time? Key West, West, Fla. Fla. Key Wehave haveserious seriousproblems problemswith withthe theNew New We of Consumer AfYork City Department York City Department of Consumer Affairs. They frequently approve new games fairs. They frequently approve new games ·and and then then after after two two or or three three months months they they disapprove, leaving operators with hundisapprove, leaving operators with hundredsof ofuseless uselessnew newboards. boards. dreds N. Y. Brooklyn, N.Y. Brooklyn, Thankyou you so somuch much for for the the articles articles on on Thank troubleshooting. I would like to see more troubleshooting. I would like to see more ofthe the same, same, such suchas ashow how to to use use aa digital digital of probe. probe. Worcester,Mass. Mass. Worcester, 14PLAY PLAYMETER/December METER/December1988 1988 14 AttentionRandy Randy Fromm's Fromm'sRepair RepairLog Log Attention (goodidea). idea).Current Currentrepairs repairsininmy myshop shopinin(good clude an an OBA OBA$1 $1 to to $5 $5 bill bill acceptor acceptor clude Uukebox). Problem: Problem: will will not not accept accept (jukebox). dollars. Solution: Solution: CIO CIO bad, bad, not not letting letting dollars. signal through. through. Many Many other other things things could could signal bebad. bad. But Butthis this was wasone one problem. problem. be Flint, Mich. Mich. Flint, operatingcompanies companieshave haveaagood goodreputareputaoperating tionfor for"shopping ''shopping''''equipment in-house tion equipment in-house after aa successful successful run run on on their their routes. routes. after Game auctions are another good source of Game auctions are another good source of used equipment. equipment. Talk Talk with with fellow fellow used operators and andfind find out outwhere wherethey they have have operators for the not-so-new but still viable turned turned for the not-so-new but still viable games. And And check check out outthe the distributing distributing games. companiesin inyour yourstate. state. companies We keep keep aa complaint complaint file file and and will will be be We happy to answer questions from callers happy to answer questions from callers whowant wantto tocheck checkout outaa company companyto tosee seeif if who thereare aredissatisfied dissatisfiedcustomers. customers. Your Yourcard card there going into intothat thatfile. file. isisgoing Thankyou youfor forletting lettingus usknow knowabout aboutyour your Thank problem. -Bonnie. problem. - Bonnie. Action Card Card Action Editor's Note: Note: Our Our reader reader Action Action Card Card Editor's inwasdesigned designedtotoprovide providemore moreproduct productinwas formationon ongames gamesand andservices servicesdescribdescribformation It'sreally reallytoo toobad badthat thatsome someof ofthe thepeopeo- ed in the magazine. Manufacturers like It's in the magazine. Manufacturers like ple who advertise in your magazine say ed ple who advertise in your magazine say this one one have have responded responded to to the the inquiries inquiries this they offer excellent service and price but they offer excellent service and price but and andsent sentproduct productinformation informationalong along with with can't deliver. deliver. II have have been been burned burned twice twice this letter: can't this letter: nowby by one oneparticular particularcompany. company. And And it's it's now always the same old story. Twice I have always the same old story. Twice I have I'veenclosed enclosedour ourfollow-up follow-uptotoyour yourAcAcI've just had had to to demand demand my my money money back. back. Is Is tion just Card response. We appreciate the opCard response. We appreciate the opthere any any company company out out there there that that we we can can tion there portunity to inform our customers and to inform our customers and buyrefurbished refurbishedgames gamesfrom fromthat thatwon't won'ttry try portunity buy your readers regarding Exidy's status in readers regarding Exidy's status in refurbishus? us?I'm I'mbeginning beginningtotothink thinknot. not. your totorefurbish themarketplace. marketplace. the Chicago, III. Ill. Chicago, We 'resorry sorrythat thatyou youhave havehad haddifficulties difficulties We're with one of our advertisers. This thefirst first with one of our advertisers. This isisthe Virginia Kauffman Kauffman Virginia Director of Marketing Director of Marketing Exidy, Inc. Inc. Exidy, Santa Clara, Calif. Santa Clara, Calif.