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Issue: 1985 December 01 - Vol 11 Num 22

Tax Tips
Dy
Irving L.
Blackman
Choosing an accountant
Want to get a business owner's
atte ntion? Tell him you can show him
how to make more money. How do
you keep score in business? With
money. Winners get it. Losers don't .
Every successful business owner I
have ever met has at least one of these
skills: He has the magic touch of
knowing how to prime and work the
cash flow money-pump or he knows
how to hire the right person to do it for
him. That person usually is a CPA.
In the client-CPA-let's-get-together
derby , it 's almost like boy meets girl.
There are so many , but how do you
meet the right one? Someday there
may be a client-CPA matchmaker.
Until then, this article will help you find
the right accounting firm for you .
Start your search with leads. Ask
any of the following to refer an
ac countant to you : other business
owners, particularly other amusement
operators; your banker, lawyer, or
other professional consultants ; or
your state CPA society or trade asso-
ciation . Seminars are another source.
Next , organize your task. You
mus t ask and get answers to 12 key
questions , which I have divided into
three categories : basic-must ques-
tions , narrowing-the-gap questions ,
and final -decision questions.
Before explaining the questions ,
let's set some ground rules . You must,
I repeat MUST, ask each potential
new accountant the same questions.
Take notes. Evaluate his response
against what the other candidates say.
The n check his answers with two or
more of his clients, preferably clients
who are in the coin-op industry.
Basic-must questions
1. Do you render timely service ,
and how?
Ask when you can expect to
re ceive your tax return , financial
statements , employee profit-sharing
or pension-plan data , and other infor-
mation your accountant prepares.
PLAY METER. December 1. 1985
Identify each item. Get specific or
approximate dates.
To conquer the timeliness pro-
blem, many firms have embraced the
portable computer. Goodbye green
eyeshades, hello high -tech . Whether it
is monthly write-up work or a full -
blown annual audit , your accountant
brings his portable computer and
printer to your office . New informa-
tion and adjustments are added to a
pre-entered data base. All of the old
pencil-pushing and number-crunching
is now done by entry into the com-
puter. Then a press of the button pro-
duces all your financial statements on
the spot , including balance sheet,
income statements , and cash flow;
compared to last year or your budget;
complete with percentages and ratios
that apply to your operation; and
everything else you and your accoun-
tant can create to help you get useful
and timely information to help you run
your business better.
2. Will the same people work on
our account every year?
Nothing is more frustrating to a
business owner than educating new
accountants every year . Turnover is
inevitable, but your best bet is an
accounting firm with a policy that key
staff people will not be pulled off of
your job as long as they stay with the
firm. Also , new staff should be trained
by the firm , not by you .
3. Will you give us personal atten-
tion?
Remember, the better your accoun -
tant , the more you and his other
clients put demands on his time . Yes ,
he's busy. But your accountant should
know how to delegate and have sup-
port staff. Ask for an explanation of
how he operates, so you know he will
be available when you need him. Get
the same explanation for staff people.
4. Can you develop a rapport with
him , and how does he communicate?
This question leads to a number of
others, depending on how you want to
develop a relationship. Do you like
and respect him? Does he talk your
language? Do you understand his
technical explanation? Will you take
his advice? Make your own list of
questions in this area. If you don't get a
good feeling from the answers, keep
on looking.
5. Does he know your industry?
As complexity in business mush -
rooms, specialization becomes more
important. Every business has its own
quirks, subtleties, and nuances; not
knowing them puts your accountant
and, ultimately, you at a disadvantage .
When possible, find someone who
writes to or lectures to your industry
group. Short of that, a long client list in
your business or similar industries is a
good measure of expertise.
6. Does he have the technical
knowledge and imagination you need?
Technical knowledge - whether in
taxes, auditing, or some other disci-
pline needed in your business- is a
must. Pass any firm that does not
measure up. And what about using
that technical knowle'd ge creatively?
Ask the candidate for examples of
how he has used his imagination to
solve problems and make his clients
money. For example, does he side
with the IRS or does he create money-
saving tax plans that sidestep the IRS
legally?
Narrowing-the-gap questions
7. What is your range of services?
Your real job here is to think
through your short-range and long-
range objectives, both business and
personal. Write them down . Then find
out if the candidate can help you meet
these objectives. Does he have in-
house talent or must he use an outside
consultant? Here is a list to help you
get started :
• Can he install a pension or
profit-sharing plan and administer it?
• Does he know how to structure
an acquisition or a merger?
39
• Does he understand how to do a
leveraged buyout or finance internal
growth?
• Can he transfer control of your
business to your children?
• Does he know how to select a
new computer system or update an
existing system?
• Can he construct a personal
financial plan and plan your estate?
• Can he show you the best way
to price your products and services?
• Can he help you develop a
strategic plan?
8. What services do you render
other than the standard financial
report?
Your annual financial statements
should be the beginning, not the end,
of your accountant's work . Will the
candidate review your statements
with you? Will he point out trends,
weaknesses, opportunities, changing
ratios , and other points? Ask him to
describe what he does for other
clients. Then ask him to tell you what
he can do for you .
9. Why is your firm the right size
for us?
Two things are more important
than the size of an accounting firm .
One is whether the prospective firm
dedicates all or most of its professional
resources to serving closely held
businesses. (The more clients the firm
serves that are at or near your size,
particularly in your industry, the
better off you are. Get a sample client
list.) The second is whether the firm
can perform the services you need on
a timely basis.
Final-decision questions
10. Do you know how to help me
make money?
Now we 're getting down to the
nitty-gritty. The middle questions (five
through eight) should have gone a
long way toward answering this ques-
tion . But you at least should expect an
answer that analyzes your profitability
from your top line to your bottom line .
Can the accountant develop a system
or improve your present system to
analyze your income? Which products
or services produce the most income,
the least, or a loss? Are direct costs
being charged correctly? What costs
might be reduced without affecting
quality? How? Can receivables be cut
and inventories reduced? Does he
have legitimate tax ideas to cut the
IRS' share of your profits? An accoun-
tant who really knows how to save you
money will eat this question alive. Be
forewarned . A torrent of ideas may be
useless. You are looking for practical
money-saving ideas that will work for
you and your company.
If your business is subject to con-
stant change , your accountant should
have a computer able to build a finan -
cial model that reflects the impact on
profit for each likely change . This
allows you to play what -if games
necessary in a changing business
environment.
11. Is the fee structure reasonable
and clear?
Almost all accountants charge per
diem - by the hour. The higher the
staff level, the higher the rate, with the
top rate going to the partner or part -
ners who work on your job. Ask for a
schedule of hourly rates . Most firms
make an honest attempt to hold down
their fees by matching the staff level to
the task to produce the lowest overall
average rate, and by teaching you how
to do as much work as possible inter-
nally . Also, your year-end fees can be
reduced substantially if your account -
ing firm uses a microcomputer audit
package.
Get a written proposal. Your fee
should be the lower of the aggregate
time put in on your job or a predeter-
mined top figure . Each job or special
consulting engagement should be
quoted separately.
Remember , quality work costs
money. If you try to buy price alone,
YOO HOD!!
it's a good bet your new accountant
will turn into an expensive experience .
12. Where should the firm be
located?
If you do not have complex or
special accounting needs, you should
be able to find a local accountant. But
let's face it, the increasing complexities
of modern business have become an
everyday fact of life. It requires more
and more specialized talent in side
your operation and from your outside
professional advisors - particularly
accountants. The telephone , over-
night delivery, and the airplane make
an out -of-town accountant a viable
alternative. It is no longer a matter of
miles , but of minutes (by phone) or
hours (by plane) to talk to or meet with
your accountant. But again, you must
check it out. Get a list of the candi-
date's out ·of-town clients . Call them .
Find out if they are happy with their
service.
Now let's put it all together . Find-
ing an accounting firm that can give
you perfect answers to all of the ques-
tions posed here is not likely, but you
should get as close as possible.
This article is not theory, but is
based on the actual experiences of our
firm when being interviewed by poten-
tial new clients . Most accoun ti ng
firms, ours included, attempt to prac-
tice in such a way that potential clients
will hire them. Your job is to determine
that the firm you want to hire is in fact
what it says it is and appears to be .
In the final analysis, hiring an
accountant is a business decision .
Hire an accountant who will save you
the most money, but don't hire some -
one you will not enjoy work ing with .
Good hunting.

Irving L. Blac kman is a partne r in
Blackman, Kallick & Company, Ltd.,
with offices in Chicago and Houston.
The firm specializes in closely held
bus inesses. If you haue a quest ion,
call him at (312) 207-1040.
DON'T YOO HOD ME,
YOU YAHOO!!
ADVERTISE IN
PLAY METER
504/488-7003
40
PLAY METER. December 1 . 1985

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