Play Meter

Issue: 1978 August 15 - Vol 4 Num 15

CRAIG SINGER
Coinman of the Month
"I don't know anyone in the amusement business
that's smarter than Craig Singer," offers Abe
Susman, oumer of State Music Distributors of
Dallas, Texas.
"Craig Singer is an individual who lives up to all
his committments, and we regard him as a
businessman with a tremendous amount of
respect, " says Irwin H. Cole, vice chairman of Main
Bank of Chicago. "Although he is aggressive, he is
very consistent on how he operates. We have seen
him grow from one location to his present size.
Through him I have learned that most bankers do
not understand the coin-op amusement industry.
Bankers in general must start to recognize this is an
exceUent industry with a growth potential that's
unreal. "
"Back when I first met Craig Singer, " says Peggy
Wimberly, general manager of the Laguna Hills,
California Mall, "shopping centers wouldn't even
entertain the idea of having a family amusement
center. But I immediately liked the way Craig acted
as a person. He was very straightforward and
brought drawings along on his presentation.
Moreover, after he established his amusement
center, he showed us he could do the job he
promised. "
"When we put him in our mall four years ago, "
says Charles Upham, manager of the Parkdale Mall
PLAY METER, August, 1978
in Beaumont, Texas, "there was some reluctance on
the part of management to have an amusement
center for fear of negative factors, such as loitering,
but none of the bad effects have happened. He runs
a very clean operation. "
To many managers of shopping centers, Craig
Singer has become synonymous with excellence in
arcade operations. Second only to Aladdin's
Castles, Singer's operations now extend to 97
regional shopping malls, and he presently has four
more family entertainment centers under con-
struction.
He's only 91 but has truly already made his mark
on the industry as a whole.
A Chicago native, he had no amusement machine
background before he made his giant leap into
shopping malls across the country. After being
graduated from the University of Miami, Florida,
he worked for a while as an accountant and then
went to work for Corrugated Fabrication Corpora-
tion in Plainfield, IUinois. It would take quite a leap
of imagination to move from that to the coin-op
industry, but that's exactly what this month's
Coinman did.
In 1971 Craig observed that arcades (call them
"family amusement centers ") seemed to be the
wave of the future; so he got on the telephone and
systematically called every shopping center de-
9
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operated
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contact your
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10
veloper in the United States. "My telephone biU for
that one month," he recalls, "was $800."
As a result of that effort, he landed a lease at the
Six Flags MaU in Arlt"ngton, Texas. So he and his
wife, Carol, pulled up their roots and moved to
DaUas. The Singers now have four children - Stacy,
Jamie, Leslie, and Emily.
A n interesting success story, this month's
Coinman seems to have a lot of things going for him.
PLA Y METER: Where do you see yourself in the
overall scheme of the coin-op amusement machine
industry?
SINGER: I don't really relate myself to the
amusement industry very much. The shopping mall
amusement centers are really apart from the street
operators. However, I am presenting the amuse-
ment industry to the shopping center industry in
a new and creative way.
PLA Y METER: We understand that when you first
contemplated getting into the industry you ran up
quite a large telephone bill canvassing shopping
center developers across the country. What kind of
reaction did you get when you made those original
calls?
SINGER: The developers were very reluctant- in
fact, some still are- because they felt the
amusement center image was not one they wanted
in their malls. On the whole, though, they were
courteous; they just didn't want us in regional
shopping malls. They didn't believe the amusement
centers could be viable sources of income for them
and , at the same time, be right for the malls.
PLA Y METER: When you opened your first
amusement center, you had no previous work
experience in the industry. How did you
compensate for this lack of expertise in the
beginning?
SINGER: I worked long hours at that first store
and learned the business. That first location was
1,000 square feet. We spent about $3,000 to '$4,000
for renovations. We installed carpeting and awning',
with canopies over the games. My wife picked the
name "Nickles and Dimes," and it sounded great at
first. Then when we opened up, people came in
asking "Where are your nickel and dime machines?"
We immediately decided that future locations
would need another name, that is, if there were to
be future locations.
PLA Y METER: What did you learn about the
industry from that first store?
SINGER: I learned that location is everything.
With that realization , I began looking for a better
location to establish my second store and found it in
Sherman, Texas. We called it the Gold Mine. Then
we had the ball rolling. We opened a third store in
San Antonio, and after that, still with the
conviction that location is everything, I took the
next big step, I got into an out-of-state shopping
center, the Omni complex in Atlanta. Through it all
we stayed around 1,500 feet. We didn't start
looking for bigger tores at that point.
PLAY METER, August, 1978

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