Play Meter

Issue: 1978 August 15 - Vol 4 Num 15

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Soliloquy
ofapinball
By R.I. Lyttle
Remember me? I am the hottest,
best-selling pinball machine of 1975.
My name is not important, but the
story I have to tell may interest you .
My manufacturer's expectations
were high and I had the potential to
fulfill them - but here I sit , in my
prime , in a back corner of my
owner's service area . I wait for a
" someday" - a "someday" when I
will be able to entertain people once
again . I am only three years old , but I
feel fifteen and very tired . You see,
my owner made the all-too-common
mistake of failing to practice a little
preventive maintenance . Will you go
back with me and witness the
circumstances that led to my down -
fall?
March 12, 1975
I arrive in the distributor's location
and am immediately placed in the
showroom . Many operators who
have been waiting for my arrival are
here to greet me . I am the star of the
day! Everyone is excited about my
potential as a big money-maker and I
know that I can follow through .
March 14 , 1975
A clone of m ine arrives, and the
distributor decides to let me go to my
new owner . Now I can begin to fulfill
the purpose of my existence . I am
taken to my owner's establishment
where the few necessary adjustments
are made .
March 15. 1975
I am placed in one of my owner's
leading locations , and am left on my
own .
March 29 , 1975
Two weeks have passed and I
have been going non -stop , making
my own r's rewards substantial. This
is terrific , but I never imagined that I
PLAY METER , August, 1978
cou ld begin to get so dirty in such a
short time .
My owner just emptied my cash
box , but , in his excitement over the
con tents, failed to notice the gather-
ing grime .
He just left and I suspect that I
won 't see him for another two weeks .
I hope that I can maintain the same
performance level , despite my filth .
Maybe he was just in a rush and will
clean me next time .
April 12 , 1975
My owner just arrived , and I wish I
could tell him about one person who
has been really rough on me . I hope
he sees that my tilt mechanism needs
adjustment , because I don 't think
that I can take much more of the
abuse that I am being subjected to .
lt 's such a simple thing - surely he
will notice!
I find it difficult to understand this
person , my owner , as he is leaving .
He has again neglected to give me
two minutes of his time , and here
comes that impatient roughneck
again . Looks like I'm in for another
pounding ...
May 10 . 1975
My owner is just walking in the
door with his tool box , and he's
heading straight for me . He appears
to be upset. I think the customer at
this location has been complaining
about my performance .
My owner has me open and is
looking for the source of my
problem . He is twisting and bending
my points, which is not required , and
I am beginning to feel weak .
An hour and a half passes without
him discovering the source of my
malfunction . Now he 's livid and
cursing the manufacturer . I wish I
could tell him that the only problem is
a dirty plunger on one of my solenoid
coils . If he had taken the time to keep
me clean , this wouldn 't have hap-
pened so soon . Doesn 't he realize
that I am a delicate mechanism and
must be kept clean to give optimum
performance?
He has now decided to clean my
playfield but is using an abrasive
cleanser, and I can feel the dirt being
ground in , especially around my
bumpers . My surface is now per-
manently marred . He has removed
the rubbers and cleaned them , and,
after their replacement , has caused
some of my switches to be out of
adjustment.
Now the
playfield
glass - but he 's only cleaning one
side of it.
I am now back together and ready
for play - he thinks . He s leaving
now , and telling the customer that I
will be all right. Boy , is this guy a
winner! I am, in fact, in worse shape
than I was prior to his service call. I
also overheard him confide to the
customer that I am not the product
he believed I was , and that I must
have been assembled in a last minute
rush on a Friday evening .
August 5 , 1975
Here I am , in my first summer,
feeling like a derelict in the industry .
My owner has arrived and has
withdrawn $10 .25 from my cash box
for this two-week period . He is telling
the customer that I am going to be
replaced by another machine which
he thinks is a better one than me .
August 6, 1975
I am now placed in a poor location
without adequate supervision . My
owner plugs me in and does not
realize that I operate most efficiently
on 115 volts 60 cycle . This location
has a voltage line drop and is only
supplying me with 105 volts . I know
that when he returns he is going to
blame my malfunctions on my " poor
quality" once again .
43
August 7. 1975
The customer places an "o ut -of-
ord er" sign on me and phones to tell
my owner that there is no life in me at
II .
Augu st 10 . 1975
M y owner has finally arrived and
ha me open again . H e's filing most
o f my points, pushing , pulling, and
prodding in desperation, hoping he
will di cover the error of the
manufacturer. It would appear to me
that he doesn 't know how to rectify
the problem by simply moving the
wire on the transform er to the next
higher tap . For a minute I believed
that he wa s going to find the solution
as he remov ed the schematic. but , to
my dismay. he put it on the floor to
use as a kneeling pad . H e is lowering
my back legs , redu cing the angle of
my playfield .
I am now being played again , but
I'll never be the same machine that
my manufacturer had such great
hopes for.
January 17 , 1977
I am still in the same location . Not
much has changed except that when
I do periodically see my owner I hear
him telling the customer that I am a
" dud " and that he plans to retire me
from service . He also comments on
the amount I have cost him in service
calls and downtime .
F bruary 12. 1977
Today I am
n rout
to an
unknown destination. Upon arrival, I
ee that I am being plac d in my
owner's ervice depot .
April 3. 1977
Approximately six weeks have
passed and I have been sitting here
collecting even more dust. In the
interim. I have noticed that my
owner must attend to severa l on -
location ervice calls each day . It's no
wonder that he has not gotten
around to m in this time .
Today one of the servicemen
decides to play me and realizes that
my tilt n eds to be set. H e also
decides to clean my playfield . H e
pots the malfunction o f my switches
and attempts to get them to work
properly . Thus , I am 90 percent
effectively serviced .
The serviceman is in full agree -
ment with my owner that it is
impossible to cure the manufacturer's
ba ic defect. They do , however ,
decid to give me one last chance on
th e road . I am not optimistic about
th e outcome of this reprieve because
I still have not been cleaned to the
manufacturer's specification s.
Ma y 20 , 1977
I am back on location , feeling
wary . I know my pOints are
b ginning to burn becaus of exces-
siv rlirt. M y days ar numbered .
M ay 24 . 1977
Th customer again phones my
wner complaining th at numerous
things hav gon wrong with me ,
and th at hi cu tomer ar di atisfied
with m .
May 25 . 1977
Once again I am en rout back to
th s rvic d pot. I know that my
car er a part of my own r' s wheel o f
fortun ha com to an elld . Wh at
doe the future hold for me now? At
be t , I could b
old to an operator
who will id ntify th sourc of my
problems and find the solution .
To date, I have be n played by
two potential buyers for home
entertainment , but they have both
been turned away by my poor
performance .
A woeful tal it is , but true . It is not
my intention to dismay or discourage
you. but to give you insight into my
shortcomings from my point of view .
Pity my owner for his loss of
r venue through downtime , service
ca lls, and th e untimely and needless
r tiremen t from service of a poten -
tially gr at earner. It may be said
that, in his att empts to " pass the
buck," h lost several. This is my
soliloquy .
SPARE PARTS
ALL KinDS OF
AVAILABLE FOR:
SIOtle Upri9htl
Bift90/e Juke Boxel
Amu/ement Gamel
Aslz for our Free Prospectusl
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Suzo)
44
SUZO TRADING CY. B.V. - SCHONEBERGERWEG 85-89
ROTTERDAM 3023 ZJ
NEfHERLANDS
PHONE 010-766848
PLAY METER , August, 1978

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