(continued from page 72)
to find them and how to train them. This is probably
the most important thing that operators are asking
about at the present time-there's a desperate need
for trained service people. Finally, Bill Arkush will
talk about the growth of computers in the coin
machine industry from dedicated logic to repro-
grammable systems. Bill is also going to talk about
the future of electronic games.
We're also going to have an educational program
going on throughout the entire show.We'll have
booths on the floor. Kurz-Kasch, by the way, has
been endorsed by MOA since 1974 for the schools
that they put on. We'll have a booth which will give
people information on tournaments and there will
be, available for the first time from MOA at the
show, a new booklet on how to put on a pool
tournament. There will be a pinball game service
booth where people can ask questions about service
problems on pinballs. And Bill Arkush will have a
booth where he will talk about the solid-state
systems that he deals with. There will be about four
booths on the floor then that will answer questions
on the servicing of all types of equipment. Then too
each music manufacturer's booth also constitutes a
service booth, because they, the manufacturers,
always have people who can answer questions
about their equipment as to the service. The music
people have done a fine job of this every year.
PLA Y METER: So there are going to be many
chances for people to learn about service and
repairing their machines?
NICHOLS: More than ever before because of the
tremendous demand for this sort of a program.
According to the questionnaires we sent out,
service is overwhelmingly the operator's No. 1
problem. For that reason, during the year, we will
also sponsor four seminars throughout the country,
these in addition to the seminars that are being put
on by manufacturers and service companies.
The MOA has always been very careful to study
programs before we go into them. It took us several
years to develop the Notre Dame business seminars
but they're extremely successful now and they're
very much in demand. These service seminars that
we're going into now have been under study since
1974, and we feel they're going to develop into
something very worthwhile as an MOA service.
Our first 1977 seminar will be in Denver,
incidentally-this has been requested by some of
the western state associations.
PLA Y METER: This is a business seminar or a
service seminar?
NICHOLS: This will be a service seminar. MOA
seminars in the past, incidentally, have covered
music machines and games, business, public
relations, record programming and employee
relations among other things.
PLA Y METER: What are your thoughts as you
draw to the end of your term as MOA president?
NICHOLS: I think we talked about this before but
I'd like to say again that it's my belief that state
associations are extremely important to the growth
of our industry. This is where people get a chance to
exchange knowledge as to equipment, where they
can get together and learn from each other.
Additionally they can form a powerful bloc when it
comes to fighting or passing legislation on every
level. So I'm concerned that we keep developing
state associations and keep the ones that we do.
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