(Con tinued from page 8)
I would like to bring up for
discussion a serious problem that
has now entered the game busi-
ness. Before I do I would like to
say that I have 30 years experi-
ence in the operating business
and that I speak for the operators
in the Long Island, N.Y. area.
These operators own over 3 000
machines. They all have' the
same complaint.
In the past when a machine
was. boug~t, game, juke, cigar-
ette machine, whatever it came
with a complete servic~ manual
and parts list. As the machines
became more sophisticated the
operators found better mechanics
to repair these machines. The
storekeeper came to rely on the
dependable service, and never
was a machine out of service
more than one day.
In the last year or two there
has entered into the business a
new breed of manufacturer.
ome have the design engineer
working in their garages or home
basements--some have million
dollar plants. Many have said
'Buy our machines and, if yo~
have trouble, send the units back
to the factory and we will repair
them for up to a year, at a small
cost or no cost.' Almost all
refuse to send parts lists or
Exidy.Chicago Coin
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repair manuals. Some even
remove the manufacturers' num-
bers (rom some of the parts.
T~eir argume~t is that somebody
will steal their designs and seD
the machines cheaper.
As buyers of these machines
we have problems, too. When
the board is sent back to the
factory, the machine is dead for a
week or more. Who know how
many of these manufacturers will
still be in business a year from
now? And what happens two or
three years from now? Some
manufacturers at great cost to
themselves send their engineers
around the country holding class-
es for operators on the repair of
their machines. They have found
out that Ford and General Motors
became giants because their ma-
chines can be repaired in every
corner of the country.
In closing I would like to urge
all o,?erators to insist on complete
serVice manuals, parts lists and
repair instructions with each
machine they buy. The time is
now for you to do all your own
repairs, to keep your machines
working full time and to cut the
repair bills in the future.
Harold Morris
Argo Vending Corp.
E. Meadow, N.Y.
·Pleasure Games·
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ARCADE
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SPECIALS
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ATARI Antiaircraft .... $1195. RAMTEK Trivia . .. ... $1045
ATARI teeplechase ..... 95. U . . BILLIARD
hark .1045
KEE Tank .............. 1045 OMP TER Game Twin1395
FUN GAME Tanker .. 1145. COMP TER Big Duke
945
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GAME Bi Plane .. 1245. GREMLI Play ball ... : : : 745
.BILLIARD' T.V. urvival Cocktail Table [like n wI 595.
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questIons
•
???
• • •
. are among those we
do not ask in our First
Annual Operators Poll.
Others? We don't ask you
who you are or where you
are. We're just interested
in the facts. We do ask you
a lot about the way you
operate.
We're hoping to run the
results of the poll in the
July issue of PLAY METER.
There's still time to get
your answers in. So go get
your April issue--you'U find
the survey there on pp.
19-22--and take a few min-
utes to fill it out.
You should be interested
in the facts, too. The poll
should give us both a better
picture of the state of the
industry, so we will be in a
good position to evaluate
the needs of today's op-
erator.
???
• • •
Do it today, and mail it to
us at:
o
In the Midwest its:
ADVANCE
DISTRIBUTING
COMPANY
~
~
2820 N. Grand Blvd.
St. Louis, Missouri 63107
In the South its:
ADVANCE
INTERNATIONAL
INCORPORATED
3815 N .W. 36th Ave.
Miami, Fla. 35142
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P. O. Box 24170
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New Orleans, Louisiana
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Deutsc h e meister·
12
-Dynamo Corp . -Full Ga me s ·Gremlin Ind .
70184