Play Meter

Issue: 1976 June - Vol 2 Num 6

resulted in fewer and fewer people looking to buy
routes.
BERESTH: There are virtuaJly no buyers. A large
route will always sell because there's enough in
terms of volume and income for it to sustain its own
overhead, but the only one who would buy a
mediocre ize operation is one who can incorporate
it into his present operation, assuming he has a
fairly substantial operation to begin with.
PLAY METER: Let's talk a minute about the
methods of operating over the last fiftee n to twenty
years. Have t hey changed all that much?
BERESTH: No.
PLA Y METER: Certainly they've gotten more
sophisticated in some areas.
BERESTH: Yes . Being a cigarette operator first
was an advantage for me I think, because it's a heck
of a lot easier to operate music and games. The
cigarette operator always works in small figures
because it's basically a penny business. So as a
cigarette operator you develop a pretty good
insight into profitability; you are always very
conscious of prices and you don't let things get away
from you .
I've talked to music and games operators who
have gone into the cigarette business and in turn I
have known cigarette operators who have gone into
the music and games business. To this day, being
basically a cigarette operator, when I go into a
location --even if I have a very substantial revenue
coming from t hat location --I'll still fight to keep that
cigarette commission down. Because I am a
cigarette operator, I know that the key in the
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cigarette business is to have a low commission even
if the account could be generating a couple hundred
dollar a week and I'll fight them to save a half cent
or a penny a pack . But when the music operator
turns to the cigarette business, he may well say to
himself, 'I'm taking out $200 a week in my music
and games 0 I'll give the guy an extra cent and a
half on cigarettes.' He's not as picky about it. But
I've learned: in the cigarette business you have to
keep the commission down because over the years,
it's creeping up and up and up and up. And you have
to be on top of it all the time. Also the cigarette
operator has always worked with figures whereas
in the music and games business you don't work
with figures . Today you have to, but years ago you
didn't.
PLA Y METER: What figures in particular?
BERESTH: You know, you're watching pennies
and pennies add up to dollars.Y ou're very conscious
of prices, you're very conscious of the small
expenses which you may not have the ability to
control in many cases.
PLAY METER: Okay. We've established then that
operating methods are pretty much the same as
years ago but more sophisticated.
BERESTH: They are especiaJly more sophisticated
from the standpoint of accounting and accounting
procedures. Profitability, depreciation --these are
things that everybody takes into consideration --but
now you've got things like estate planning; you've
got just so many problems. If you don't recognize
potential problems, for example, your assets can be
very much dissipated. This business just doesn't
stop with a quarter dropping into a juke box; it goes
all the way right to death. Let's face it: we all have
to die, and we have to plan for it.
This is where the changes are: the operator is no
longer simply running a route--it's a very sophisti-
cated business, and he'd better start acting like a
businessman. We have to know everything from
soup to nuts. And if you don't know, you just have
to pay for the brains--it's as simple as all that. And
that's where we should invest.
PLAY METER: Could we talk about some of the
financial aspects of the business?
BERESTH: Like most operators, when we first
started we financed a good portion of our
equipment but we haven't financed a piece of
equipment in probably the last four years .
PLAY METER: You've bought on an open account?
BERESTH: Right. I don't mean to say that we
haven't gone into a bank, but we have not financed
a piece of equipment. We've had the ability,
because of the way we operate, to grow and to start
amortizing our routes--we're still paying for routes
we bought a couple of summers ago . I don't know if
it's our overhead or the way we operate, we still
have the ability to grow without going into financing.
This takes us into the philosophy of operating
with regard to where you allocate your dollars to be
spent. You can talk about video games, you can talk
about jukes, you can talk about shuffles, you can
talk about pins . We have our own philosophy of
operating and it's worked for us. We're satisfied.
I've no incentive at this point to change the way we
operate unless the picture changes; then we'll be
flexible with the times.
PLA Y METER: What would you say has been the
ecret to your uccess, if there i one?
BEREST": That' a very difficult question to
answer. This i still a business you have to work at.
We as operator can't run like General Motors; we
can't push button. You really have to go out in the
field . I come to conventions and everybody sits
down and everybody's dre ed in a suit and tie; and
talking to people, you have to think everybody's the
greate t operator in the world.
We all have our pitfalls . You come into one of our
hop and you'll ee a mess on location. You'll see
the average operator on hi own truck because one
of hi men didn't how up. He' out working. This is
hi uccess. You have to work. The day you turn
your back to it i the day you have to do one of two
things: you either have to ell your busine or you
have to decide that your profitability is going to fall.
o I think the secret of success is really just work-
ing at your bu iness and understanding it fully,
not ju t to the point where you see income and
you're ati fied. You have to recognize where your
profit is. I find that a lot of operator --including
my elf at one time--don't do that.
PLA Y METER: How do you approach your own
profit situation?
BEREST": I equate profit with the bottom line.
We're not concerned about volume. Or we're
concerned to a degree but sometimes more is less. I
find that I am not concerned today as much with
growth as I am with taking care of existing
business. For example, we had the opportunity a
while back to pick up a new location, which was a
diner, for music. Diners in some areas are probably
quite good in terms of music revenue. In Connecti-
cut I have ju t never been successful operating in a
diner. And you're talking about maybe $14,000
worth if equipment. My partner and I sat down and
we decided instead to take the same dollars and put
them back into our existing route, to kick our games
up, to buy new games or possibly music.
I've got good equipment on my route. I have not
neglected the bread and butter of my business,
which is still my music, my shuffles, my games, my
pool .tables. This is to me of utmost importance,
keepIng my bread and butter or my prime pieces of
equipment in the be t possible shape I can. I think
we as operators can lose sight of t he bread and
butter. I talk to many operators and we talk video
games, we talk about cocktail tables. I'm not
basically opposed to them but I'm interested in
them only at such time as I have taken care of my
present business, I've invested the amount of
money I have to in my existing operation, in
keeping my games up to date and in making it very,
very difficult for competition. Theoretically with
better equipment, we would reduce our service. I
think that the problems to the customers are a lot
less. This, for us, is the way to go. We've never
really worried about growth. We all enjoy growth
but first I like to take care of my own backyard.
PLA Y METER: Growth then comes about as a
natural result or extension of taking care of what's
going on in your own backyard.
(See next page)
~~----------------~------------------~
THE LOGICAL...
LOGIC
Everyone is faced with the
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Well now you can do
something about it.
RETRO-FIT your old
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116 PAC".This new logic
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57

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