Music Trade Review

Issue: 1954 Vol. 113 N. 3

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
usic
Established 1879
Vol. 113-No. 3
PIONEER
2,888th Issue
REVIEW
75th Year
THE
March, 1954
PUBLICATION
75th Year
O F T H E MUSIC
I N D U S T R Y
N A M M Directors Choose New York for
July, 1956 Convention; Chicago 1957 in June
NAMM Officers and Directors spent
two full days at the Ponte Vedra Club
in Florida formulating a continuing
"action program" for Association mem-
bers. In his official greetings to the offi-
cers and directors, President Wells said.
"My sincerest welcome and high regard
to all of you gentlemen, for laying aside
your personal problems to attend this
most important meeting of your Board
of Directors." President and Mrs. Wells
were hosts at a pre-meeting reception
of NAMM officials and their wives on
February 23. Several Florida members
and representatives of commercial
members were present.
Action Taken at Meeting
The Merchants-Manufacturers Piano
Tehnickms Committee are inviting the
cooperation of the National Association
of Piano Manufacturers to assist in
formulating a workable plan designed
to provide proper training facilities to
alleviate the dearth of qualified piano
tuners. The project would be the res-
ponsibility of a joint committee of
three persons experienced in the art of
tuning and repairing.
The directors also authorized the de-
velopment of plans to prepare a series
of lesson outlines to be used for daily
or weekly "in store" sales training
classes based on the Sales Training
Manual, "Merchandising Music".
It was also voted to award a citation
of appreciation to radio-television star
Arthur Godfrey for his invaluable con-
tribution to the public's interest in
music.
New York Convention in 1956
New York City was designated the
location of the 1956 Industry Conclave.
July 23-26. The 19S7 Convention and
THE MUSIC TRADE REVIEW, MARCH, 1954
Trade Show will he held in Chicago
during June.
Breakfast Meeting of Members — A
complimentary breakfast meeting for
official representatives of active mem-
ber companies al the Annual Meeting
of Members in Chicago July 13. 1954
was approved.
A plan of publicity was adopted to
supply home furnishings' editors of
newspapers and other media with in-
formation on styles and uses of musi-
cal instruments, and otherwise promote
the commercial aspect of music indus-
try products and services.
Also authorized was the study and
development of a system of uniform
accounting for music retailers, and the
ultimate development of a simplified
manual of accounting and the forms
necessary for an efficient record keep-
ing system.
Officials of JENAMM Meet
President J. Parham Werlein, Vice
President W. P. Chrisler, Jr., and Sec-
retary J. W. Jenkins, IV, met at Ponte
Vedra Club in Florida, to lay plans for
the Junior Execulives of NAMM group
during the July convention in Chicago;
to project committee activities; and to
put the finishing touches on the JE-
NAMM Constitution and By-Laws which
will be adopted by the membership
during their convention meeting. A re-
cent membership mailing released by
Membership Chairman, B. E. Neal, Jr..
brought an excellent response, adding
several new members and bringing the
total JENAMM membership to near
100.
NAMM President Russell B. Wells
was named to fill the unexpired term
of Ray S. Erlandson who resigned as
a trustee of the NAMM Group Insur-
ance Trust when he severed his con-
nections with the music industry last
September. President Wells' company
in Denver was the second member to
enroll its employees in the Group In-
surance Plan. A semi-annual meeting
of the trustees was held on February
25, following the final session of the
NAMM Board of Directors.
Customers are not especially inter-
ested in night openings of stores, ac-
cording to a survey of some 3000 fam-
ilies by Batten, Barton, Durstine and
Osborne, Inc., advertising agency. Al-
most 48% who shopped regularly in
downtown department stores preferred
shopping by daylight and 3.7% by
night. About 78 per cent said they
would shop no more often if there
were more evening openings. Other
findings: About 36 per cent of shop-
pers visited stores about every two
weeks; 9.8 per cent shopped at least
twice a week; 25.6 per cent once a
week; 21.7 per cent once a month; and
7.1 per cent less frequently.
Ohio Association Convention
Slated for Cincinnati, Ohio
At the mid-year meeting of the
Music Merchants Association of Ohio,
which was held in Columbus on Janu-
ary 31st. it was decided definitely that
the 43rd Annual Convention of the
Association will be held in Cincinnati.
Ohio at Sheridan Gibson Hotel on
May 16th, 17th and 18th of this year.
There were 27 members present and
there was much discussion regarding
exhibits. It was finally decided, how-
ever, that the Association should have
exhibits at this annual convention and
a strenuous effort should be made to
secure the attendance of a maximum
of retail dealers. Stress will be laid on
advertising the exhibits.
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
Piano Panel Discuss Many Industry
Problems at Recent Atlanta Conference
interesting facts regarding the
S OME
piano business came to light during
the floor discussion before the piano
panel which took place at the South-
mark-up including overhead, the tuner
shortage and how it might be overcome.
Going back to the first question, it
was revealed that a piano is tuned the
brought out that musicians had not
proved to be satisfactory salesmen. It
was found, however, that vacum clean-
er men and insurance men who didn't
know anything about pianos could be
readily trained. Some dealers had a
training course in which within ten
days the trainee is schooled in the dif-
PIANO PANEL AT SOUTH EASTERN REGIONAL CONFERENCE:
HARRY
V. WILLIAMS,
JOHN H. GETTELL, V. P. MANLEY, MIKE FORBES, EMERT S. RICE.
eastern Conference, whicht was held in
Atlanta, Georgia last month. The mem-
bers of this piano roundtable discus-
sion were Verne P. Manly, manager of
Rich's Piano Dept. in Atlanta, who was
moderator, John H. Gettell, Vice-Presi-
dent and Sales Manager of Winter &
Co., New York, Mike Forbes, E. E.
Forbes & Sons Piano Co., Birmingham.
Ala., Eddie Reynolds, President of the
Reynolds Piano Co., Jacksonville. Fla..
Emert S. Rice, W. S. Rice & Son, Co-
lumbia, S. C. and Harry V. Williams.
President of the Piano Mart in Louis-
ville, Ky. The rest of this panel was
composed of dealers, one man who has
traveled all over the country calling on
dealers and another man who was a
traveling salesman and is now presi-
dent of a retail piano establishment.
Questions which were asked included
what a dealer did about tuning pianos
when they are sold, if anyone had in-
surance in case a customer died, could
the piano on the floor be priced with
the bench or without it. what seems to
be the best method to pay a salesman,
how much to give in a trade-in, how
one would go about recruiting piano
salesmen, whether women are satisfac-
tory sales representatives, how can re-
tailers and manufacturers improve the
prestige of the piano business in order
to interest better salesmen. Also, a
great many questions referring to the
rental of pianos, what is the average
EDDIE
REYNOLDS,
ferences between pianos whether or not
day it is sent out and if at the end of
he had handled them previously. It
90 days the customer complains, the
was also stated that in securing a sales-
dealer gives him a free tuning, other-
man from outside fields, the sales
wise nothing. It was then pointed out
trainee brought in many successful
that there was a company in Chicago
ideas which he introduced in selling
which specializes in insurance which
pianos.
covers the life of a purchaser and pays
In respect to the shortage of sales-
off in the case of death.
man, it was revealed that several deal-
The answer to the question "Bench or
ers had successfully employed women
without a bench" brought the remark
who were doing a very creditable job
from one that it was priced all in one
in selling pianos, which was attested
unit, whereas another dealer works it
to by one woman in the audience who
both ways.
said, "I have been a piano saleswoman
In respect to paying a salesman, one
fourteen years and have made a good
dealer stated that a flat salary was
living."
paid and 1% of the gross, irrespective
Verne R. Manley pointed out that
of who makes the sale. In one case, a
Rich's had 45 decorators and women in
moderate salary and the commission on
their home advisory service. "These are
the sale of merchandise was paid, but
the people," he said, "who go out to
the commissions were not paid in cash
until 20% had been paid in on the people's homes and recommend what
they should buy in the way of furni-
piano.
ture and fabrics. They sell so many
On net sales it was stated, that most
pianos that we are thinking seriously
salesmen are worth on the average of
of pulling a few out and putting them
10% of what they sell with a range of
in our piano department."
from 8 to 12%. this percentage includ-
ing commission and salary, and no
Some mention was made regarding
credits or returns are charged against
the teaching of piano salesmen, to
his salary.
which Mr. Manley said, "I think manu-
facturers have a bigger job to do.
The question—"How would you go
There is no place any longer for the
about recruiting piano salesmen?"
fellow who gets on the phone and says,
brought out some very interesting com-
ments. It developed that most of the 'Want to buy anything today?' and
then goes away for another six months.
dealers preferred to develop their sales-
We need more knowledge from the
men from personnel in other depart-
man who makes the product. I always
ments of the business. It was also
THE MUSIC TRADE REVIEW, MARCH, 1954

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