Music Trade Review

Issue: 1942 Vol. 101 N. 1

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
4t
MUSIC TRADE REVIEW, PIANOS ONLY, JANUARY, 1U2
journals (one of which contained 36
pages of advertising in its December issue)
—but the pianos are all made in one fac-
tory each brand having its proportion. It
is therefore, feasible to believe that Ameri-
can production of pianos would be rational,
considering the small amount of war mate-
rials involved; the average age of the factory
workers, and the general earnings and spirit
of the people.
A
LL this is prior to the main idea —
that of re-organizing the methods
{ of distribution to include devotion
' to the merchandising ideals that
have been talked about for so many years
and which remained like Mark Twain's
weather comment. Within ourselves, the
opportunity now is presented to revise fac-
tory methods—perhaps to the extent of
taking 50 to 100 pounds of weight out of the
piano's construction. Maybe our standards
of strength can be revised so that a thinning
of this or of that is accomplished without
impairing tonal qualities. What difference
does it make if a piano is built to last only
25 years, instead of being made for an en-
durance contest with the pyramids?
T
HEN, there is an over-hauling of the
factory book-keeping. Instead of
striving to see how little a factory
can make, put the percentage on a
rational basis, comparable to the figures
found vital for the progress of other indus-
tries. Sales of factories and their nets pre-
sent much space for new financial thinking.
Dealers are not to be blamed for trying to
get low prices, and while we respect the
viewpoint of the consumer, the piano indus-
try has already contributed enough to the
public in the past with its ambition to deliver
such amazing values by factory competition
to see who can give the most for the least
money. The huge advertising and promo-
tion of prior years to develop certain name
symbols of piano quality have also been
ignored in creating proper list prices—other
industries add in a certain precentage of
such efforts for prestige.
T
WO other factors are to contribute to
increased factory prices; that of
adopting a specified overhead and
then finding it must be proportioned
over a less production, and that of interrup-
tion of the smooth manufacturing processes
due to either a shortage of a specific mate-
rial, or the inability to get permission to use
such until a certain time. Even if factory
overhead is cut to take care of the former,
the other delay is expensive. And then,
there are a dozen others all contributing its
spiraling effect towards higher prices. If a
piano wholesaling at this minute for $150,
can be priced at less than $190, then there is
a genius in that factory who ought to get a
commission on the saving. All this is said
in a mild mannered voice, based on condi-
tions, and for no other purpose than to show
that piano selling is also operating under
a fighting campaign, in terms of "results"
N the mechanics of retail sale-ing,
going back to the essentials of can-
vassing, telephone bird-dogging, the
development of leads from customers
—just a few of the endless details that once
worked so well but which were dropped in
easier selling days. This can't be disputed
—that more people want a piano to the per-
centage of sales than discovered in many
other products . . . proof that this huge desire
remains in the wishful thinking form be-
cause not contacted. Millions of persons
"want" pianos; there are roughly 10,000 per-
sons selling pianos, so while if they sell 1
piano a month, each, look what it means in
prospects not even approached? Look at the
possible development of salesmanship, and
its rewards. Even on a- war time production
at higher prices, the job on hand for piano
sellers looks far from formidable in terms of
"potentials."
I
I T H I N all this, as said in prior
months, dealers are in the un-
usual position of being able to
promote the second-hand piano
business as well as to extend their repairs,
service and tuning work. People have been
sold on the idea of having their cars "tuned";
their oil burners serviced; their refrig-
erators inspected; their radios re-tubed;
their carpets and rugs washed; clothes dry-
cleaned and pressed; shoes soled and heeled;
watches repaired—all embraced in the huge
W
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
MUSIC TRADE REVIEW, PIANOS ONLY, JANUARY, 1U2
group of service industries — and dealers
could do a whale of a job at it. No one ever
hears of "piano service" because the indus-
try has specialized on only one section of it
—tuning. With most piano owners having
tin ears, as long as the piano can be thumped
with any kind of a noise, they think tuning is
something of "illegal foistering."
T is true that much retail advertising of
the past has created the wrong public
impression that "pianos can be bought
for nothing." This curious American
advertising strategy of developing store
traffic via the bargain appeal, and then step-
ping up the sale to units other than adver-
tised, is a form of sales lubrication neces-
sary to develop impulse buying, and we still
believe it necessary to overcome obstacles
of public thinking. Such will be more neces-
sary than ever a c of the installment regula-
tions. Step by step merchandising has been
fundamental in our tremendous national
business. Tactics cannot be changed over
night, so the eventual sale of a piano whether
it be $350 or $400 actually means much less
now on factory prices if the production is to
be clipped. Dealers, therefore, can vitalize
their efforts to support an industry program
to insure its general all round stability.
I
HEARLE'S V.P. Callaway asks: "Is
it possible to consummate any piano
sale without a 10% cash payment of
the net purchase price?" If a piano
is sold on a "charge and send" basis, which
gives the customer 90 days credit and then
the customer decides to buy it on install-
ments, at the end of the 90 day period the
papers are made out with the 10% down pay-
ment. This is ok, provided there was no
side-play of words at the time of the charge
sale between dealer and customer.
T
A
L E G I T I M A T E rental of a piano is
nothing more than customary rental
terms. But the rental must be a
rental, with no double talk. Now if
it happens that the customer, who has paid
a certain sum, wants to buy the piano; the
rental paid in equals the needed 10% down,
and thus the sale is made. But puzzling to
me is that such a thing, legally, serves to de-
feat the law, for it is the same as giving a
year's rent free if it takes a year to total the
10%.
There is nothing in the law to stop the
renting of pianos, or to demand certain
amounts as minimum or maximum in piano
renting.
A
ND just the opposite is the angle of
not permitting the trade-in value
i as part of the 10% down. This
• would prompt dealers to be in
cahoots with a second-hand guy, who would
pay cash to the customer, who would bring
it in to the piano dealer, and thus use the
trade-in as the equivalent to the 10% down
—or more—whereas now, no matter if it is
worth half of the new purchase price, 10%
cash must be added.
T the way, it didn't take the factories
long on the excise taxes to get re-
I bates for the cash discounts de-
ducted by dealers. 2% cash dis-
count on a $300 piano nets $294 to the mfr.,
but he must pay excise tax on the $300 when
billed, getting a rebate tax on the 2% not
taxable.
B
EMTOK
THE MUSIC TRADE REVIEW
Only Dealer Merchandising magazine in the piano business awarded five medals for "the best"
Established 1879, and published monthly by Henderson Publications, Inc., at Radio City,
1270 6th Ave., New York, N. Y., U. S. A. Carleton Chace, Executive Editor. 1 year $2.
2 years $3. Also publishers of Radio Television Journal, Musical Merchandise, Parts.

Download Page 4: PDF File | Image

Download Page 5 PDF File | Image

Future scanning projects are planned by the International Arcade Museum Library (IAML).

Pro Tip: You can flip pages on the issue easily by using the left and right arrow keys on your keyboard.