Music Trade Review

Issue: 1932 Vol. 91 N. 2

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
NEW VIGOR for the
PIANO BUSINESS?
V
w
HERE S ONE ANSWER
H A T
juvenate the p i a n o
By W. S. BOND
will give
business.
President Weaver Piano Co., York, Pa.
the piano
This also involves a
business
higher regard for the
new vigor again? Not
value of the piano on
Mr. Bond doesn't offer a theory on what to do. He tells
the part of collectors.
new models. This has
what his company has done, successfully, to develop retail
No collection policy is
been tried \v i t h o u t
successful t h a t does
brilliant success.
piano sales. A plan within the reach of every dealer.
not include a fair num-
Not excessive low-
b e r of repossessions
ering of manufactur-
er's and retail prices, although prices will gradually work under present conditions after making every possible effort
lower. But lower prices are not a successful selling argu- to save the sale in each case by collecting on the account to
ment. There is no present standard of manufacturer's prices avoid the necessity of repossessing. To assume the attitude
to dealers. Dealers can buy pianos at any price. They can not to repossess pianos from delinquent customers because the
pick up pianos for a very few dollars from private homes pianos are not worth it is a defeatist attitude that not only
where the people do not know how to sell a piano and where reduces the returns from delinquent accounts but also en-
they are in financial distress or where they do not have the courages the public in its failure to appreciate the value of
intelligence to appreciate the real value of the piano with the piano as a basic musical instrument and to appreciate the
the family. Dealers can buy pianos from bankrupt stocks value of piano instruction for children. Actual experience
at much less than half what they would cost to produce if has taught us that a certain number of accounts will yield
the dealers are willing to take their chances on pianos that more money in collections with a repossessing policy than the
are made up of odds and. ends of material that are left over same accounts previously yielded without repossessing a cer-
in a plant and sometimes are misfits and cause trouble even tain proportion of the pianos.
though the material and supplies are actually of good qual-
We have developed a plan in what we term our Retail
ity. Dealers can buy pianos for less than they are worth from Selling Laboratory by which we can successfully interest par-
other manufacturers who are not bankrupt but are liquidat- ents in piano instruction for their children and can sell pianos
ing their business, provided they feel they can sell pianos to them.
profitably which come from those sources. Dealers who wish
HERE IS THE PLAN
to do the most constructive kind of business can buy pianos
from established manufacturers who sell their pianos at a
We select the homes where there are children from five
narrow margin above the present cost of
to fifteen years of age- and no piano. We
producing them under the most eco-
locate these homes by taking a musical
nomical circumstances. Some established
census. After we had developed the
manufacturers also have an excess num-
plan, we found that one man or woman
ber of certain styles of pianos which
could take the census of 150 homes a
were in stock when the slump in piano
day on the average. Next, we persuade
sales first occurred; some of theme were
the parents to let their children come in
also in process of construction at that
for free test lessons, but before doing this
time.
we have our solicitors recite a manual to
both parents in the home showing the
From the above it will be seen that
importance of piano training for children.
there is no real standard of manufac-
This story requires about twenty-five min-
turers' prices at this time so that a reduc-
utes in the telling. When the children
tion of prices by established manufac-
come in, we teach them to sing and play
turers would not have any very material
their own accompaniment to the old song
effect on the market.
"Long, Long Ago," in the first lesson.
Constructive work on the value of
We then teach them to sing and play
piano training for children and a higher
"Jingle Bells" and other songs, and then
regard for the importance of the value of
give
a group recital with parents present.
the piano on the part of manufacturers,
{Please turn to page 17)
dealers and salesmen everywhere will re-
\y. S. BOND
THE
MUSIC
TRADE
REVIEW,
February, 1932
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
EDITORIALLY SPEAKING
THIS IS THE TIME WHEN TRADE
ASSOCIATIONS ARE IMPORTANT
W
I T H SO many problems in his own organiza-
tion to contend with, the average business man,
including the makers and sellers of musical in-
struments, has not the time nor the inclination
to give any great amount of thought to association activities.
There are two reasons for this, the first being that too many
trade members regard association membership simply in the
light of an excuse to get away from home and attend a con-
vention once a year. And, second, because the association
cannot remedy existing conditions and therefore lose a cer-
tain amount of standing when business is off.
As a matter of fact, however, in times such as these, a trade
association actually gains in importance, for, properly or-
ganized and managed, it is in a position to aid in the solution
of many problems that would stump the individual trade
member if only for financial reasons. Just now, for instance,
the country is faced with substantial increases in taxes, both
national and local. Where every business and citizen is called
upon to stand an equitable share of the increase, all might
be well, but every industry is going to try to saddle the bur-
den on some other line of business, whether it be sales taxes
or what not, and the weakest industry is going to be the one
to carry the heaviest burden. This is not theory but fact
based on past history.
In view of the existing situation and the threatening pros-
pect it will prove disastrous to the industry if the national
associations are allowed to languish and die. Perhaps it may
be necessary to curtail their activity, in fact it has been, but
nevertheless they represent the first and last line of defense
upon which the industry must depend in fighting for the pro-
tection of its interests, in tax matters and in other crises that
are likely to develop because of the business situation. The
payment of the necessary dues may prove burdensome, but it
will be much more costly for individual manufacturers and
dealers to carry on their own battle. In short, the associations
must be preserved, if only in skeleton form, to provide a rally-
ing point for the industries in any defensive move. The need
is vital.
A NEW CAMPAIGN THAT BRINGS
LARGER UNIT RADIO SALES
T
HE M I D G E T radio has a battle on its hands, with
its enemy represented by the very men who produced
and promoted it. Having been manufactured as a stop-
gap, it took popular fancy to such an extent that it
served to kill sales of hundreds of thousands of higher priced
instruments with the resultant loss to the trade. Now we
find manufacturers not only urging dealers to concentrate on
higher priced units but actually offering substantial prices for
those retailers who can show the largest percentage of large
unit sales as compared with midgets.
The encouraging feature is that retailers themselves have
seen the fallacy of selling midgets to all and sundry instead
of confining that business to the buying element of small fi-
nancial resources. The result has been that these retailers
are keeping midget sets in the background and stepping up
their unit sales to a point where the figures are most respect-
able.
It has been, and is, a hard fight but it provides a lesson that
should not be lost on the other divisions of the music trade.
The campaign has proved that higher priced units can be sold
with the proper efforts put forth. When the bulk of sales
are on cheap instruments, whether they be pianos, stringed
instruments or radios, then salesmanship is lacking. It in-
dicates poor business sense. The sort that follows the line of
least resistance.
CLOSER RETAIL CREDITS
MEAN SOUNDER BUSINESS
T
HE AVERAGE merchant goes to his bank and finds
that his line of credit has been pruned severely, maybe
as much as fifty per cent even though his business stand-
ing is sound. He also finds that loan terms have been
shortened and that more collateral is demanded than for many
years past. In short it has become much harder and more
expensive for him to finance his business.
Does the music merchant return to his store and put the
bank's policy into effect in handling his own credit matters?
Not so that you can notice it. Four times out of five, he
continues to sell on a basis of ten per cent or nothing down
with three or four years to pay the balance, and thus ties up
a great amount of cash capital that is hard to replace. He
reasons that, with credit tight, he must ease the situation for
his customers to get their business, and the result is a fine
bunch of paper that he cannot pass on to the bank, manufac-
turer, or even the finance company. Then he discovers that
he is short of cash with which to pay his bills, which means
that the manufacturer is held up as is everyone who depends
upon him for business.
Sound credit terms were never so necessary as right now.
The man who can pay several hundred dollars for a piano
should be able to meet these obligations within a reasonable
time. As a matter of fact, one New York retailer demands
at least twenty-five per cent down and the balance in eighteen
months. Nine times out of ten, his terms are met and the
ten per cent of business that he does lose to other companies
is more than offset by the grief he avoids. It is the equity
that makes any sales stick, and, the sooner the customer secures
a substantial equity in the instrument the less likely he would
be to let payments lag.
VIGILANCE IS THE PRICE OF
SAFETY IN TAX MATTERS
W
ATCH Washington, and it would not be bad
policy to keep an eye on State Legislatures and
Municipal assemblies, for a wave of tax in-
creases is on the way. Already the automobile
industry, the radio men and representatives of many other
lines of business have appeared before the Ways and Means
Committee in Washington in protest against the proposed five
per cent sales tax on specified products, and it will be well for
representatives of other branches of the music trades 1 to see
THE
MUSIC
TRADE
REVIEW,
February,
1932

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