Music Trade Review

Issue: 1930 Vol. 89 N. 3

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
Published Monthly
FEDERATED BUSINESS PUBLICATIONS, INC.
420 Lexington Avc.
New York
Review
Serving
the Entire
Vol. 89
Music
Industry
March, 1930
Single Copies
Twenty Cents
Annual Subscription
No. 3
Personal
Two Dollars
ontact
Secret of
/nnis
By I. R. ALEXANDER
Innis Music Co. Department
O place their lines of musical instru-
ments before the people of Wichita,
Kan., and build up business the Innes
Music Co. uses just four methods. They
are as follows:
Direct-mail advertising, newspaper advertis-
ing space, window displays and personal
solicitation.
"Of the four," said John A. Campbell, the
manager, "I find the last-named the best. In
coming in direct contact with a prospective
buyer of one of our musical instruments we
can lay facts before the person that will ex-
actly fit the case. Of course the other methods
are needed to help us find the people that are
most interested in some one of the many mu-
sical instruments we have for sale."
The Innes company has a card especially
printed for the listing of prospects. This card,
printed on white cardboard, is five inches by
T
three inches. At the top is space for the date.
Then the card is ruled so that there is a place
lor the name and address of the prospect as
well as the telephone number of the person.
Then there is space to check what the person
is interested in—-piano (grand or upright),
player-piano, phonograph or radio. The card
also tells whether there is an instrument to be
taken in trade and the name of the instrument
now owned. Two lines are left for remarks,
while the bottom line is for the salesman's
name.
These prospect cards are placed in a file at
the office, where they are ready at all times
to give data on prospects that have been visited
by the salesmen of the store.
When a sale is made another card is brought
into use. Each person buying a musical instru-
ment at the store has a card in the "customer's
file." This card gives information as to the
name of the instrument purchased, its number,
what was paid for it, date of invoice and what
it cost. Also there is space for purchaser's name
and address. If an instrument is taken in on
the deal that fact is noted together with the
name of the instrument and the amount allowed
as well as the number of the instrument. The
salesman's name, of course, appears. This card
is also five by three inches in size.
These cards can be put to use for a musical
instrument store. They are used at the Innes
store and are not merely made out, filed and
forgotten, In the first place they make up a
live mailing list and this list is used in direct-
mail campaigns. It is a guide to an intelligent
direct-mail campaign. A study of the cards
shows whom to send certain letters and whom
not to eliminate. For example, if a card says
a certain person purchased a small grand piano
{Please turn to page 21)
Name of Inst.
No.
Date of Invoice
Cost
GRAND
UPRIGHT
IN
1 I
Amt.
Address
TELEPHONE N O
INTERESTED
Date
Sold to
ADDRESS
1 1
PHONOGRAPH
PLAYER
1 1
I
RAO'O
Trade in
1
I I
Salesman
TRADE IN
INSTRUMENTS NOW O W N E D
REMARKS
SALESMAN
Prospect Cards Used by the Innis Music Co.
No.
Amt
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
Tour
By WILLIS PARKER
PINION is divided in regard to the sort
of a letterhead music dealers should
use for their business correspondence
and sales letters. Some declare that
the written message over the signature of the
dealer is the most important thing and that any
designs or lettering on the stationery should
be inconspicuous lest it detract attention from
the contents of the letter. Others feel that the
letterhead, like a display window, is for the pur-
pose of advertising the firm and its merchandise
and that the design and wording of any printed
matter on the stationery should in itself pre-
sent a merchandising atmosphere if not a direct
sales appeal in order that it may back up or
support the contents of the letter.
We lean towards the latter theory and hold
that the letterhead should have sales appeal and
that to give it sales appeal it must be properly
dressed and contain some action elements.
No music dealer would consider sending
around to call upon the residents of his com-
munity any salesman other than one who was
full of action, neatly dressed and able to ex-
press a forceful message. Since letters are in
most instances sales representatives, we feel
that they should emulate their human brethren
as much as it is possible for them to do so in
cold type.
Referring again to the human sales repre-
sentative, we shall admit that it is what the
salesman says and how he says it that counts
in the final reckoning. What he says and how
he says it is governed by his appearance, per-
sonality and the amount of action and life he
puts behind his efforts. Thus, the contents of
the music dealer's letter is of primary impor-
tance but it must be supported by an atmos-
phere of good appearance and life and action
in the design of the letterhead.
We do not wholly agree with some paper
manufacturers and printers who infer that the
quality of the paper on which the letter is
written is one of the biggest factors in suc-
cessful correspondence any more than we would
aver that each salesman should wear $100 suits
of clothes, $25 shoes, $5 neckties and $50 hats,
for we have seen too many whirlwind salesmen
who spent less than half these amounts for
their apparel. They dress neatly, that is all.
And we have seen stationery of a very moderate
price that contained sales letters backed with
active printed designs that have sold worlds
of merchandise. Well designed letterheads and
thoughtful messages will turn the trick regard-
less of the cost of the paper.
The Chas. E. Wells Music Co., Denver, puts
two or three good action elements in the letter-
head. The firm name in itself is "live" in as
much as it is hand lettered in design, shaded
and superimposed over the reproduction of a
harp. Upper and lower case letters are used
and they seem to have more life than all caps.
But the main action element is a little oval
plaque on each side of the design and at the
O
"Visit the Hills - View the Scenery"
O. Hill Music House
Sole Representatives for
G
Band Instruments
Musical Instruments, Strings and Trimmings
EXPERT REPAIRING
HOUSTON, TEXAS
M. H. DESROCHES
PIANOS AND PLAYER PIANOS
1207 SAN DUSKY STREET. N. S.
PITTSBURGH. PA.

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