Music Trade Review

Issue: 1929 Vol. 88 N. 23

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
WORKING FOR
Public Confidence
tn
STANDARD APPROVAL FORM
Radio Merchants Guild
OF GRBATIR
CINCINNATI
Radio Trade
Thtm coupon jfootf I
247
"•"» s r i
: •••<•!• •«r*lre f M p v n
Warrant? of £>ertrice
247
Whcrt employed
N?
247
Radio Merchants Guild
mDiOS.i
How lodg M ptiara
Ponrnr Addrru
Kadi* Service C*ap«a
A Standard Approval Form Used in Cincinnati
N excellent indication of the idea of
Thia coupon rfood ft
N?
247
»n.«iOS.m ,
permanency that now attaches to the
retail radio trade is to be found in
• K a d i * Service « : • • • • • •
the serious efforts being made by re-
tailers in various sections of the country
through their local organizations to co-operate
in the improvement of selling conditions to the
end that the public confidence in the radio
dealer may be firmly established and that the
Standard Warranty of Service of the Radio Merchants Guild of Cincinnati
dealer himself will follow out policies that,
while fair to the public, will protect itself and tives concerned in the business, with the result
tion, for instance, that where the reproduction
its fellow dealer from the evils that grow out
that they are in a position to mould public is poor it is well to try another station before
of senseless competition.
opinion and to minimize the efforts of the condemning the set on the chance that the
There is no question but that a very large smaller outside conderns to nullify their efforts. broadcast itself may be faulty; it is pointed out
proportion of trade evils that have cut so The Review has already called attention to that there are static and other electrical dis-
heavily into dealers' profits have been due to what a number of retail radio concerns on the turbances that up to the present time cannot
the spirit of competition between retailers in
Pacific Coast and elsewhere have done in the be readily controlled; some good advice is
the same locality. The desire to get the sale matter of formulating codes of practice for the given on the question of getting distance regu-
away from the other fellow on any terms and guidance of their members, and not so long ago larly, and the purchaser is urged to see that he
without giving thought to whether the conces- there was published the co-operative advertise- has proper aerial equipment and ground con-
sions made would allow any profit to remain. ment inserted in Cincinnati newspapers by the nections to insure the best results.
The public has been quick to sense this spirit
Radio Merchants Guild of that city advising
Paragraphs are also given over to the care
of competition, and a very fair proportion uf
the public that the insignia of the Guild sig- of the batteries and other matters. The main
prospective buyers have been inclined to shop nified that the dealer who used it was to be thing is that the certificate appears to make an
around to ask for and receive discounts from considered reputable, selling only merchandise excellent impression upon the customers, who
list prices, to demand and receive unreasonable of recognized quality and being ready to back
feel that they have something tangible at hand
service at the expense of the dealer, and to in- up that merchandise. Now the Guild has gone to protect their interests should the receiver
sist upon trade-in allowances out of all propor- a step further and has prepared a "Standard prove defective.
tion to the value of the instruments turned in. Warranty of Service" for the use of its mem-
The Radio Merchants Guild has gone a step
Various individual concerns long ago took a bers. This certificate, prepared with all the further in an endeavor to check the home dem-
firm stand with the public, particularly in the care of a stock certificate, carries the guarantee onstration evil by adopting a standard approval
matter of service, defining sharply service to of the dealer that he will be responsible for form reproduced herewith which specifies that
which the customer was justly entitled without any defects in the set itself for a period of
no instrument shall remain on approval for
charge, and that for which he must pay. A ninety days, provided the mechanism has not longer than two days, requires that the pros-
great majojrity of the dealers, however, work- been tampered with, and will repair the set pect obligate himself to return the instrument
ing alone did not have sufficient courage to without charge to the purchaser, it being under- to the dealer in as good condition as when re-
stick up for their principles in the face of pos- stood that tubes and batteries are not so guar- ceived and provides a form to be filled in should
sible loss of sale, and the result has been disas- anteed. The certificate carries with it three the prospect decide to buy. It is believed that
coupons, each good for a service or inspection
trous in many instances.
the form, strictly adherred to, will discourage
the activities of those who have worked one
Now we find that through co-operative effort call within the period of the guarantee.
retailers are able to handle their radio column
The back of the warranty certificate carries dealer against the other for home demonstra-
tions, and thus kept supplied with radio re-
on a sane and equitable basis. In most sections some general information regarding the care of
ceivers without charge over long periods, and
where associations exist there are included in
radio receivers and methods of handling them
{Concluded on page 31)
the membership practically all the representa- to insure satisfactory reception. The sugges-
A
t
10
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
By Their Signs
Shall 2e Know Them/
By WILLIS PARKER
Where the music dealer wants to pre-
sent a message to the entire community a
sign placed as No. 1 is excellent. The
Darrow Music Co. in Denver has such a
sign, but the building is not quite so high.
Sign No. 2 is effective where the dealer's
store is so located that the sign may have
"straight-on" position and be seen for sev-
eral blocks down the street.
A store on the corner catches traffic
from both directions. Hence a small sign
such as No. 3 has very little competition
and is very good.
As one gets farther from the corner the
larger must be the sign if it would attract
attention of people passing the street in-
tersection. Comparative sizes are shown
by signs Nos. 4 and 6. In Denver the
Knight-Campbell Sign is like No. 6.
Competition may often be met by using
a sign of unusual design. See Sign No. 5.
A sign placed along the top edge of the
building, such as No. 7, and signs placed
flat against the building over the display
windows, such as No. 10, are good if they
contain vivid colors or action in the dis-
play.
The Denver Music Co. obtains real
value out of a vivid sign placed along the
edge of the canopy over the sidewalk is •
shown by Sign No. 9.
Where there is very little sign competi-
tion in the immediate vicinity, the dealer
can get along fine with signs such as Nos.
8 and 11.
I
T would prove helpful to every music
dealer who contemplates placing an elec-
tric sign in front of his establishment if
he would interview representatives of the
general public to get their reactions. But, since
few dealers would take the time to gather in-
formation from these sources, the information
which we have gathered from interviewing
scores of the public may prove helpful. They
were interviewed along the following lines:
(1)—Do you notice electric signs?
(2)—What type of sign strikes you most force-
fully?
(3)—What color of illumination gains your
attention first?
(4)—Does an electric sign help you remember
the locationt
(5)—What is your reaction totvard a flasher
sign?
(6)—Does a large sign arouse more interest
than a small one?
(7)—Do you notice signs placed flat against the
building ?
(8)—Do you read electric signs in show
windows?
. (9)—Do you notice electric signs inside the
store?
Precise and unqualified answers to these
queries were unobtainable; there were many
"ifs" and "ands" owing to varieties in human
temperaments and the conditions arising from
sign competition. But we may well conclude
that the public looks for signs and generally
accepts the music dealer's signs in much the
sanve manner as it accepts the furniture and
fixtures, the interior decorations, and the ex-
terior architecture and decorations as represent-
ative of the character of the firm. It considers
the sign as part of the business.
The music dealer must take into considera-
tion two factors in making his ultimate de-
cision. First is the amount of travel past his
door after 6 p. m., and the second is whether
he is endeavoring to cater to the entire city or
only the section in which his store is located.
Theoretically the more traffic that passes the
dealer's store after 6 p. m., the more he is
justified in spending for a sign and the larger
it may be. On the other hand, if he is cater-
ing to only a small section of the city, he will
waste "circulation" with a sign large enough
to convey a message to the entire community.
What we really, are concerned about is
whether or not a small sign cannot be made to
accomplish just as good results as a large one.
Our investigation revealed that ofttimes small
signs attracted as much attention and were just
as effective as large ones because the design,
the color scheme, or the position of the sign
was such as enabled it to catch the attention
of a large portion of the public in the close-
vicinity of the store, while the message from
the large sign must be presented while the
people are at a distance. The large sign is too
big to be optically assimilated when close to
it, much in the same manner that it is impos-
sible to see the beauty of the mountain when
one is near it, but it is quite possible to enjoy
the scenic qualities of a small canyon or a little
glen while one is in or near it.
The type of sign to be chosen—Neon, electric
bulb, opalite, etc., depends, in most instances,
upon the amount of competition offered by elec-
tric signs of other business establishments in
the immediate vicinity. One differing from
those of the majority in color, in size, or in
design or placement, should be used. The most
attention-arresting color is the penetrating,
vivid orange-red of a Neon sign, but if the
majority of the competition is of that color,
the dealer should choose a different color. Our
public declares that where there are four or five
signs of the same color in the same vicinity,
their attention is attracted by the mass of color
11
Store Signs Sing
Sales Symphonies
r
l 'H£ accompanying article presents a very
X interesting and constructive discussion on
a subject that should be of vital interest to
all music dealers. It has to do with Store
Signs. Do they blink out a strong and im-
pressive selling message for you, reaching the
greatest number of people in the community?
Are they properly located on the building?
Proper type? These are but a few of the
many pertinent and vital questions that are
asked and answered by the writer of this
cleverly written article, who has made a care-
ful study of the subject and discusses it from
the viewpoint of an expert. It will pay every
music dealer to read this valuable exposition.
—Editor's Note.
rather than by any one of the individual signs.
Consider the huge sign down the face of the
building occupied by the Knight-Campbell
Music Co., on California street, Denver. This
huge, vivid orange-red sign has much competi-
tion from other signs in the block, most of
which are of the same color. It meets com-
petition by its huge size and by the small blue
light given to the circle that contains the trade
mark at the bottom of the sign. The sign
reads both ways and catches the attention of
persons traveling in either direction on Califor-
nia street. But since the store is situated be-
tween Sixteenth and Seventeenth streets, both
heavily traveled, the sign attracts attention of
persons passing the corners where these streets
intersect California.
This brings up another point. The farther
the dealer is from the corner, the larger must
be his sign to attract attention of persons pass-
ing along the intersecting streets. However, we
found instances where small signs were un-
usually effective because of the lack of com-
petition, because of color scheme, because of
design or because of action elements.
The Darrow Music Co. has a large sign or.
top of their two-story building, and placed
so that it can be seen down two intersecting
streets. It is of the characteristics found in
signs placed as an indication that the firm
seeks business from all parts of the city.
The Denver Music Co. is located on Stout
street, between Fifteenth and Sixteenth streets.
They are meeting competition of neighboring
signs, and are drawing attention of persons
passing the street intersection by placing a vivid
sign on the edge of the canopy that extends
over the sidewalk in front of the door. This is
a trifle above the level of the spectator's eyes.
It would be a toss-up which sign was the more
effective—the Denver's or that of the Knight-
Campbell Co.
Our investigation indicates that signs placed
flat against the building, the message running
horizontal just above the transoms, will attract
attention if the color scheme, the design or the
mechanical operation is unusual. The public's
reaction to flashing signs indicates a variance of
human temperaments. This is the action age,
(Concluded on page 35)

Download Page 10: PDF File | Image

Download Page 11 PDF File | Image

Future scanning projects are planned by the International Arcade Museum Library (IAML).

Pro Tip: You can flip pages on the issue easily by using the left and right arrow keys on your keyboard.