Music Trade Review

Issue: 1928 Vol. 87 N. 8

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
News Number
THE
VOL. 87. No. 8
REVIEW
Published Weekly.
Federated Business Publications, Inc., 420 Lexington Ave., New York, N. Y. Aug. 2 5 , 1 9 2 8
""•JS.STffi? year entB
The Work of the Piano Tuner
and Replacement Sales
A Paper by John H. Parnham, President of the Everett Piano Co.,
Read by George E. Mansfield Before the Annual Meeting
of the National Piano Tuners Association
HE piano tuner can do more to help the piano industry and himself, by helping to edu-
cate the public as to the true value of pianos, than any of us realize.
The piano tuner is one man connected with the piano business who has had to study tone.
His business is dealing with musical tone, and I therefore say he is in a position to help the
entire trade by helping to educate the public to know and appreciate the real value of the
eight million pianos now in use in American homes; and to realize that two million of these
are worthless, three million should be ex-
seem that the trouble lies in any lack of musi-
changed and five million badly need tuning.
The piano business has shown a steady de- cal appreciation.
There are many reasons advanced for the
cline in sales volume during the past fifteen to
twenty years. Twenty years ago there were tremendous loss in pianos purchased each year,
close to 400,000 pianos manufactured annually all of which may be contributing causes, but
in America. This year we will produce a little the fact remains that the good piano is not
over one-half that amount, or a loss of 200,000 properly appreciated. In other words the pub-
sales and at lease five hundred thousand lic does not know a quality piano as it does a
quality automobile and does not therefore, dis-
tunings.
Does this loss effect the piano tuner? It tinguish the good piano from the poor piano.
This condition is largely the fault of those
does in exactly the same way that a shrinkage
of 50% of population in a country town would engaged in the piano business, both manufac-
turers and retailers and no amount of subter-
effect the doctor located there.
During the last four years the figures as fuge can alter this fact.
The piano manufacturer has not employed
given out by our National Association are as
the best methods of manufacturing or mer-
follows:
In 1924, we produced 355,554 pianos; in 1925, chandising as have his competitors in other
330,804, a loss of 24,753; in 1926, 303,684 a loss lines. Neither has there been the proper co-
of 26,117; in 1927, 240,126 a loss of 63,458, and operation between piano manufacturer and the
piano dealer.
in 1928 we estimate about 200,000 sales.
The piano manufacturer has shown very little
What are the reasons for the loss of 50% of
our business in a period of twenty years, during improvement in either the piano or its manu-
which time America has enjoyed a period of facturing methods in the last 100 years. Most
development and prosperity equaled by no of the so-called improvements are merely "talk-
country in the world? Is it a lack of musical ing points," or a lot of "hokum" started by
appreciation? No. There was never a time in some maker to stimulate sales, and passed
our history when music was more appreciated along by the retailer, and enlarged upon by
the retail salesmen who have for years been
and enjoyed than at the present time.
Nearly every big. city has its Symphony filling the minds of bewildered prospects with
orchestra. Practically all universities offering a lot of bunk.
Nearly all construction talk by piano sales-
musical courses are showing an increase each
year in enrollment. High schools are now offer- men is nonsense, while a great deal is either
ing courses in music, while High School plain or fancy lying. May I cite to you a few?
Bell metal plates that produce a finer quality
orchestras are springing up all over America.
State High School contests are attracting of tone.
Bushed tuning pins that keep the tone from
thousands of contestants. During the past year
nearly 100,000 music students were in the city becoming metallic.
Compensating rods that keep the plate from
of New York alone, studying music; and most
of them will return to home towns to teach breaking.
Patented methods of controlling crowns of
music to the next generation. So it does not
T
3
John H. Parnham
sounding boards after the piano is in a cus-
tomer's home.
Tone chambers and air chest that gives
greater volume. Is it any wonder purchasers
have been confused and that the industry has
suffered? And then 90% of salesmen have,
when a piano is sold, been very careful to ex-
plain to the purchasers that this particular
piano seldom needs tuning and like the famous
"one-ihorse shay," should never wear cut, but
may be passed from generation to generation
and become a cherished heirloom.
If pianos like automobiles had a limited life,
there would be a better piano business and
more room for manufacturer, dealer, salesman
and tuner.
If the piano business is to go ahead instead
of slipping each year, we must adopt more
business-like methods of merchandising and
cease serving hokum to each purchaser at the
time of sale.
j
"Tell the Truth" about the piano. Tell the
customer that it will need four tunings each
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
The Music Trade Review
and every year, and that it can be abused, will
wear out and might burn up in a fire.
Also we must educate the present owners of
some eight million pianos that anything made
must wear out in time and persuade them to
trade in and junk 25% of pianos now in homes.
These old pianos are a menace to our trade.
They do more to destroy an appreciation of
piano tone than all the music teachers com-
bined can overcome. People listen to the "tin-
pan" tone of an old piano and before they
realize it their ideal of piano tone is measured
by the one they daily hear.
If all these old worn-out pianos could be
scrapped you would find that the public would
much more quickly appreciate a good piano.
One of the reasons for the big volume of sales
of a certain factory now defunct was not wholly
its price appeal, because thousands of this make
of piano were sold by unscrupulous dealers at
retail prices high enough to have given the
purchaser a good piano, but they were sold
because the public did not know piano tone.
From figures recently published by one of
the trade papers only 2% of pianos now in
homes are being traded in annually.
The National Federation of Woman's Clubs,
which alone covered 1,940,183 homes last year;
together with other sources considered reliable
we find that there are approximately eight mil-
lion pianos in American homes to-day.
In 1925 a survey showed that during the year
41.6% of sales made involved a trade-in, which
means that in that year 132,000 pianos were
exchanged.
According to the National Association of
Piano Tuners 80% of these pianos need tuning
and 25% need to be junked. Replacing them
at the rate of one hundred to one hundred and
thirty thousand per year does not show much
progress in getting these old pianos out of the
way.
To-day 40% of all homes have a piano which
leaves 60% to be supplied. Eliminate from the
60% a very substantial proportion of those
who for various reasons cannot purchase a new
piano and thus we see that the old piano is
one of the biggest problems confronting the
trade. Not its allowance price, although this is
serious, but the fact that the old piano is still
working and its present owner does not choose
to part with it. The replacement market repre-
sents over one-half of our possible sales and
must be developed.
Fortunately one of the best trade signs for
improvement lies in the fact that style has
entered the piano trade, and style is the great-
est developer of merchandising known today.
We are living in an age of style and beauty.
The "haircloth" sofa and the "family album"
have been relegated to the attic. The golden
oak piano of only a few years ago is now
"passe." The present vogue is the grand piano
which is increasing in sales volume with sur-
prising figures.
Manufacturer and dealers today must awake
to the fact that this is an age of beauty. The
public will trade their old pianos if the appeal
is made along this line. Beauty of tone and
beauty of appearance but "hokum" talking
points and price-appeal advertising will never
build piano sales volume.
This new vogue of style and beauty will rid
thousands of homes of unsightly, worn-out
pianos, and not only add a distinctive decora-
tive value to the home but add much in musi-
cal enjoyment because of a better quality of
tone.
My own company is one of the leading
manufacturers in America today in the art and
period grand game. It's all we make, and in a
period of less than eighteen months the Everett
Piano Co. has built a grand business of unpre-
cedented volume. The whole secret being the
building of a quality grand manufactured on a
scale that permits of a middle price range, and
then backing it up with a national advertising
program with the appeal to the present-day
trend of style and beauty.
AUGUST 25, 1928
Bush & Lane Promote
Group Piano Teaching
Educational Department Under Direction of
William Lincoln Bush, Announces National
Campaign Upon This Sales Method
HOLLAND, MICH., August IK.—A nation-wide
promotional campaign in behalf of group piano
instruction classes for retail piano dealers has
been launched by the Hush & Lane Piano Co.
of this city through its educational department
Godard Leases New
Quarters in Syracuse
SYRACUSE, N. Y., August 20.—The Godard
Music House, has taken a long-time lease of
the Duguid Building, 428 South Warren street,
this city, which will be occupied by the com-
pany after extensive alterations have been
made. The plans call for a most attractive
music store, together with a number of studios
for teachers, an artists' studio for the use of
visiting artists, and an auditorium where music
pupils can give recitals.
The new building comprises about 30,000
square feet of floor space and the music store
section will be opened on November 1, with the
studios and auditorium ready for occupancy in
the Spring.
The Staffnote Corp., Milwaukee. Wis., has
been incorporated to deal in pianos, organs, etc.
Reliable dealers who desire to make the most of the
steadily increasing popularity of the small upright are
invited to write for illustrations, specifications and other
interesting information about the exquisite little
Holland Upright
Only 48 Inches High
A big piano musically at a moderate price
Holland Piano Manufacturing Co.
Executive and Sales Headquarters
Metropolitan Bank Building, Minneapolis, Minn.
Factory and shipping point, Menomonie, Wie.
Chester L. Beach
under the direction of William Lincoln Hush.
The campaign, which incorporates the Cur-
tis System of group piano instruction, has been
devised as an aid to piano sales promotion, and
dealers who have already utilized the plan,
endorse it as one of the most effective and in-
expensive means of developing both piano sales
directly and indirectly.
Every traveling representative of the Bush
& Lane Piano Co. has been trained to aid piano
dealers in organizing, supervising and operating
group piano instruction classes either in the
dealer's warcrooms or some other adaptable
place.
William Lincoln Bush, founder of the famous
Bush Conservatory of Music, and one of the
originators of group piano instruction, who is
the director of the Bush & Lane educational
department, has made the Curtis System avail-
able to dealers and will co-operate to the full-
est extent with piano merchants in conducting
classes.
The entire campaign, however, is under the
direct supervision of Chester L. Beach, presi-
dent, treasurer and sales promotion manager
of the Bush & Lane Piano Co., who plans to
exploit the piano sales promotion plan through
trade paper and direct by mail advertising dur-
ing the next two months.
One of the commendable features of the
Bush & Lane plan is that it is equally effective
in both large cities, and the smaller towns.
The Reichardt Piano Co., for example, used it
with remarkable success in Chicago, and on
the other hand one dealer in a medium-sized
city, and another in a small town were just as
enthusiastic over the results they obtained.
Opens New Store
Vincent Costelli, has opened the Chester ave-
nue Music Store at 5509 Chester avenue, Phila-
delphia, handling radio and talking machines.

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