Music Trade Review

Issue: 1925 Vol. 81 N. 14

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
REVIEW
THE
VOL.
LXXXI. No. 14 Published Every Saturday. Edward Lyman Bill, Inc., 383 Madisao Ave., New York, N. Y. Oct. 3, 1925
8ln
»£.£°R 1 ; £° eacrentl1
Music Dealers' Instalment Sales and
Their Collection Problems
How Music Store Customers Pay Their Bills—Problem of Low Summer Collections—Typical Collection
Figures Reported by a Leading Music Store—The Good and Poor Collection Months — Compari-
sons With Other Retail Stores—First of a Series of Nine Articles by J. K. Novins
E
XAMINATION of the monthly collection
percentages reported by a music store
generally reveals a wealth of interesting
information bearing on the paying habits of
music customers and oftentimes affords a clue
JAN FEB MAR APR MAY J O t JULY AUG SEPT OCT 0 PEC
551
v
s
<
•Mm
39.0
44.3
credit conditions at these regular conferences. J ime
M.2
38.4
The credit man of a retail store in Davenport, July
August
31.3
30.6
la., noticed a sudden fall in collections during September
31.4
35.8
the Fall. This surprised him, as the Fall October
36.2
44.3
39.0
45.7
months, especially as the music stores are con- November
41.7
34.0
cerned, are generally considered very good col- December
This store also reported the following
lection months. He consulted the credit men
of several other stores in the same city and
found that they, too, were puzzled over the same
JAN FEB MAR APR MAY JONE JULY AUG 5EPT OCT W DEC
situation. In one Davenport store the collec-
tions during the Fall fell off as much as 5 per
cent for apparently no reason at all.
\
The credit man began a little investigation
V
of his own. He found that several companies
were offering coal at a reduction of 50 cents on
the ton to those who paid spot cash. Appar-
ently even such a small amount was sufficient
1924 Monthly Collection on Instalment Accounts
inducement to cause some people to neglect pay-
Reported by Denver Music Store
ing their bills to the retail stores Knowledge
monthly collections on all instalment a c c o u n t s :
of the situation enabled the credit men to put
1924
,924
on added pressure to collect Fall bills.
January
8.3
July
6.8
February
6.4
August
6.1
Incidentally, this same situation holds true in
8.0
September
6.6
many other cities. For instance, in Denver, A March
l' ril
7.0
October
7.3
Colo., music dealers and others informed the
M a y
6.4
November
6.6
writer of a depression in collections during the ) " " e
6.1
December
7.4
Fall months, for the reason that folks then have
These figures the writer charted out, as shown
to pay their household fuel bills. During the on the chart accompanying this article. The
Winter months Carl C. Schmidt, of the Schmidt writer also charted out the average monthly col-
Music Co., Davenport, la., said his collections lection percentages reported for the year 1924
fell somewhat because of the household fuel ex-
penses incurred by the residents.
JAN FEB MR APR MAY JUNE JULY AUG SEPT OCT NOV DEC
Another time for poor collections, music deal-
ers and other retailers told the writer, is during
the Summer months. People go on their vaca-
tions. Therefore, during this time the music,
furniture and other retailers find it advisable
J
to exert extra effort to collect money by start-
ing in as early as April. Music stores find col-
\ /
f
lections better during the Summer months than
\
do the other retailers. This is especially true
during June, and even along in July, at which
time other retail stores find collections poor.
Typical Music Store Collections
However, before we discuss the subject fur- 1923 Monthly Collections on 30-Day Charge Ac-
counts Reported by Denver Music Store
ther let us examine actual collection percentages
reported by a well-known music store in Den- by sixteen Denver retail concerns, which include
ver, Colo.
six department stores, five clothing stores, two
This store's record of collection turnover for shoe stores, a ready-to-wear store, a jewelry
store, and the music store whose collections
two years, 1923 and 1924, is as follows:
have just been recorded here.
1923
1924
laiuiary
55.6
43.2
Music Store Collections Vary Throughout Year
February
35.3
31.3
Examination of the chart shows the music
March
51.5
39.6
store
begins the year with high collections in
April
35.8
34.3
(Continued on page 4)
May
47.9
39.9
s
Average Monthly Collections During 1924 Re-
ported by 16 Denver Retail Stores
to the economic and other conditions that af-
fect these habits.
No well-conducted music store can afford to
overlook this detail. All the music dealer has
to do is to take the amount of balance receiv-
able at the beginning of the month and divide
it into the actual collections reported that
month. The product will give the collection
percentage, or collection turnover.
Whether you do a thirty-day charge or an
instalment business, you follow the same proce-
dure, only you figure the turnover separately
for each class of accounts. In the next article
the writer will describe how the music store
JAhf m Ml APR MAY JONE JOff AUG SEPT OCT NOV DEC
r
V
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/
\
ty
1924 Monthly Collections on 30-Day Accounts
Reported by Denver Music Store
computes and analyzes the turnover percentage
figures.
In many cities the writer found that credit
men representing various classes of retail stores
get together from time to time to compare
their respective collection percentages and to
discuss the underlying factors involved. There
is no longer any of the old-time secrecy, and
the music man, as well as the other retailers,
in the same town learns a great deal about local
l\
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A
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1
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE
MUSIC TRADE
REVIEW
OCTOUKK .*>,
Music Dealers' Instalment Sales and Their Collection Problems—(Continued from page 3)
January. In February there is a decline in col-
lections, to rise again in March, but not as high
as in January. There is another upward trend
in May, after the April decline. The upward
May tendency is absent in the case of instal-
ment collections. The instalment collections
show more or less consistent depression during
the Summer months. The regular charge ac-
count collections do not begin the Summer
slump until June and July. Both the charge
and instalment collections reach the Fall peak
in October, growing several points to Novem-
ber. In 1923 the peak was reached in January,
while in 1924 December collections slumped
somewhat. On the other hand, during the same
year the instalment collections slumped in
November and reached the high point in Decem-
ber.
Now compare the collections of the music
store with those reported by the sixteen retail
stores in the same city. You will notice a
remarkabe similarity of trend. January is a big
collection month for all retail stores, including
the music store. February, March and April are
the low months for the sixteen retail stores,
but March is a uniformly high month for
the music store's collections. May is a good
collection month for all types of stores, and so
is July. August sees a depression everywhere;
it is the vacation month. September marks the
beginning of the Fall rise, and October is the
high month for all stores, both the retail and
music stores. However, in December there is
less uniformity. The sixteen retail stores main-
tain similar collection turnover in January and
December. The music store reports December
collections anywhere from 4 to 13 points.
Music Collections Compared With Other Stores
Study of the collection percentages reported
by the sixteen Denver retail stores reveals the
the following: The six department stores re-
port an average monthly collection of 39.17 per
cent. The music store's monthly average during
1923 was 40.6 per cent during 1924, an average
of 38.9 per cent. The five clothing stores re-
ported a monthly average of 44.1 per cent,
while the ready-to-wear store reported a
monthly average of 44 per cent. Two shoe
stores reported a monthly average of 52.25 per
cent, and the jewelry store, 60.22 per cent. Thus,
you see, the music store's charge account col-
lections rank pretty close to the department
store collections. The reason for the high aver-
age in case of the shoe stores is self-evident:
the comparatively small amounts charged on
shoe purchases and the lack of repeat business,
as compared with other classes of stores. The
jewelry store reports the highest collection per-
centages, because all of its business is done on
the thirty-day and cash basis, the less desirable
jewelry customers purchasing at the regular in-
stalment houses. In the case of the music house,
its charge business on the thirty-day basis is
only a small percentage, as compared to the
long-time instalment payments.
Music Instalment Collections
Note the monthly collections of instalment
sales. The average reported by this music house
is 6.9 per cent a month. This is representative
of long-time payments characteristic of music
instalment sales. The writer has had access to
figures on instalment sale collections reported
by furniture instalment houses, these showing
higher averages than that reported by this music
house. But they forget to mention that their
terms are much shorter than those extended by
the music house. Furthermore, they are in the
habit of figuring cash received on conditional
sales, while this music house never takes into
consideration conditional sales when computing
the collection turnover.
There is only one basis for estimating
whether you are getting the right sort of collec-
tions on instalment sales, and that is to take
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Quality
into consideration the terms of sale. Thus, if
an account runs twelve months, you can readily
see that the monthly payment of the account
will be 8.33 per cent of the total amount; if it
runs only six months, the monthly collection
will be 16.66 per cent. But, of course, some
people will not pay on time, delaying payments
one or more months, while others will pay up
their accounts ahead of time.
H. O. Wrenn, credit manager of the Union
Outfitting Co., of Omaha, Neb., an instalment
house, is a good authority on this subject. Mr.
Wrenn is a director of the Retail Credit Men's
National Association, and his concern sells
radios and other musical instruments on the in-
stalment basis. Recently Mr. Wrenn gave the
writer the following table of collection expecta-
tions on instalment accounts:
Collections Vary With Instalment Terms
On instalment accounts running between five
and six months, Mr. Wrenn said, you can expect
between 22 per cent and 26 per cent monthly
collections.
On straight six months' accounts you can ex-
pect 25 per cent.
On instalment accounts running one year, an-
ticipate 12 per cent.
On instalment accounts running a year and ;i
half, expect between 9 per cent and 10 per cent.
On instalment accounts running over the year
and a half period, expect 8 per cent collections.
The writer has had the opportunity to study
the collection figures of many retail stores and
he has come to conclude these two important
principles:
1. If you concentrate on collections before the
Summer you will not only increase your collec-
tions then, but the Summer collections will also
show an increase.
2. A newly established retail store is apt to
report higher collection percentages, because
new customers are generally prompt with their
payments. But as the store grows old'jr, and it
has on its books customers who have dealt with
it for some time, the tendency will be for lower
collections. The old customer is the one who
takes every advantage to delay payment, and
the older store shows a tendency to overlook
such delinquencies on the part of the customer.
(All Rights Reserved.)
Lechner & Schoenberger Co. Makes
Special Exhibit and Drive on Grands
Large Line of Well-known Instruments Shown by Pittsburgh House—W. F. Frederick Co. Form-
ing Amateur Orchestra—Ambridge, Pa., Music Store Purchased by Wm, E. Mathies
PITTSBURGH, PA., September 28.—The
Lechner & Schoenberger Co. featured a
special exhibit and sale of grand pianos "for the
October brides and Christmas time." In the dis-
play rooms of the firm the following instru-
ments were on display: Chickering, Kranich &
Bach, Conover, Cable, Brewster and Premier.
The display was in keeping with the high stand-
ard always maintained by the firm and was
visited by a large number of prospective pur-
chasers.
At Kaufmann's (The Big Store) a special dis-
play of the Mehlin pianos was made in the piano
department of the firm. Sales, it was stated,
were showing quite an improvement.
The W. F. Frederick Piano Co. is forming
a new amateur orchestra, the first unit of which
is rapidly filling. Boys and girls between the
ages of 8 and 21 years are eligible for member-
ship in the orchestra. Members can use their
own instruments and beginners who have no
instruments will be furnished the same free of
charge for use in practice by the firm.
W. J. Mullan, who for a number of years has
conducted a music store at 576 Merchant street,
Ambridge, Pa., has sold the business to Wm. E.
Mathies, who took possession on Monday last.
Mr. Mullan will continue to operate his store in
Sewickley.
A Duo-Art Recital was given in the Penn
Harris Hotel, Altoona, Pa., through the cour-
tesy of F. A. Winter & Son, Steinway dealers.
The recital was under the auspices of the Al-
toona Music Club and attracted a large number
of music lovers, who were highly pleased at the
notable program rendered by means of the Duo-
Art.
Sunday, October 4, will mark the beginning of
the thirty-seventh season of free organ recitals
in Carnegie Hall, Northside. For Dr. Caspar P.
Koch, the city organist, it will be the twenty-
second season. The series sets a record for free
municipal organ recitals in America. As has
been the custom heretofore, the organist will be
assisted by vocal and instrumental soloists, to
widen the scope of the programs. With the
splendid new organ, it will now be possible to
present many large works that could not be
given on the old instrument. Among these will
be a number of compositions transcribed by Dr.
Koch for the new organ, of which much is
expected.
Fred'k T. Steinway Returns
From Visit to Alaska
visited a number of times, Mr. Steinway, who
was accompanied by Mrs. Steinway, their
daughter, and Mrs. Steinway's brother, Dr.
Cassabeer, stopped off at the various large cen-
ters where he called upon his friends among the
Steinway representatives in those sections of the
country.
The return trip was made by way of the
Canadian Rockies, visiting Lake Louise and
Banff, where the party spent two weeks. Mr.
Steinway declared that he received much physi-
cal benefit from the tour which covered a period
of three months.
President of Steinway & Sons With His Family
and Doctor Cassabeer Enjoy a Three Months'
Vacation Tour
Frederick T. Steinway, president of Steinway
& Sons, returned on Monday of this week from
an extended vacation trip which took him to
Alaska and into the interior of that country as
far as White Pass. It was Mr. Steinway's first
trip to Alaska, and although he was interested
in the country he said that conditions were such
that it would probably be at least 50 years be-
fore it could be regarded seriously from a busi-
ness angle. Some few pianos were on displays
in the stores, but local merchants make a prac-
tice of acting more or less as brokers, securing
the instruments from the United States on
special order.
On the way to the Pacific Coast, which he has
To Use The Steinway
Among the artists who will be beard on the
concert recital stage next season through the
medium of the Steinway piano will be Irene
Scharrer, the pianist, and Ottoirno Respighi,
the pianist, composer and conductor, both of
whom will arrive in the United States some
time in January.
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