Music Trade Review

Issue: 1924 Vol. 79 N. 11

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE
REVIEW
VOL. LXXIX. No. 11 Pmblished Every SaUrday. Edward Lyman Bill, Inc., 383 Madison Ave., New York, N.Y. Sept. 13, 1924 * l **H&°$£ £° eacrent8
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The Radio Department During This Fall
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T
H E radio department in the retail music store is no longer an experiment. Its development has been
rapid, its merchandising- problems are being solved, and it has taken its rank as an essential part of the
general retail music store.
Experience has shown that those in the music industries who saw in radio's rapid popularity a
menace to the musical instrument per se were entirely mistaken in their analysis of the situation, for in what-
ever depression that may have existed during the past several months the music industries suffered in common
with all other industries. That was caused entirely by conditions extraneous to the internal organization of
the industry. With the turn that has come during the past thirty days, this situation has been clarified beyond
the necessity of any further evidence.
t
No better indication of the essentiality of the radio department to the retail music store has been given
than the attitude on this question taken by Sherman, Clay & Co., the big Pacific Coast musical merchandise
firm. Early in the Spring, when interviewed on their attitude towards radio, its officials stated to The Review
that it was entirely one of waiting for future developments in this field, that they were not yet ready to act,
and that their activities would depend on the trend of events.
On September 1 this house announced the formation of a radio department, retail in its branch stores
and wholesale in its San Francisco headquarters. The move was made after long- study of the field, a
thorough appreciation of the relation of radio to the distribution of musical instruments and the development
of confidence in the future stability of this industry, as well as a warranted belief that the inevitable fluctua-
tions of any industry in rapid genesis had been left behind.
This big Pacific Coast house is no exception to the general rule in the retail music trades at the present
time. The past Summer has seen an extremely rapid development in this direction, music house after music
house announcing the establishment of such a department as well as further development of those already es-
tablished. Merchandising is rapidly becoming standardized, service problems, which were the first big obstacle,
have been solved, and the fear of competition with lines already carried has been removed, by the realization
that radio is not competitive with other musical instruments in the average home, but purely supplementary.
The coming Fall months will see actually the first real radio selling campaigns carried out by the retail
music merchant. So far as the efficiency of these is concerned, the selling problem involved is so similar to
that of musical instruments of comparatively large unit values that the music merchant starts with a fund of
information and experience which should leave that element without question. The average music merchant
will sell the radio receiving unit as purely and simply a means of home entertainment, the appeal which is
efficient with by far the largest class of its possible purchasers, and the one which, through the selling methods
necessary, will eliminate at least 50 per cent of future service problems. This is no sweeping statement, since
in several radio departments where this method of selling is consistently followed the reaction on the service
demanded by purchasers has created exactly this effect.
A second important development in the retail music merchant's radio department has been a clear com-
prehension of the financing side of the sale. Unwarranted terms, which were found extremely often in the early
days of experimentation, have practically disappeared after a few disastrous experiences, and today the aver-
age radio set which is sold upon instalments is sold with a proper down payment, and'the average contract pays
out within a reasonably short time. Radio financing thus presents no difficulty once these ideas are firmly im-
planted in the selling organization.
Best of all, the music merchant no longer regards himself as being forced into handling radio because of
the competitive factor. Today the department stands « i iis ^wn--4»e4li^it&-^ame as the piano department,
the talking machine department, the musical merchandise department, or any other section of the store.
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE
MUSIC TRADE
REVIEW
San Francisco Music Merchants Join
New Radio Association in That City
James J. Black, of Wiley B. Allen Co., Is Secretary of Newly Organized Body and Represents
the Retail Music Trade Therein—New Manager for Sherman-Clay Mission Branch
CAN FRANCISCO, CAL., September 6.—All
the mystery is taken out of piano salesman-
ship by the new "Rent-Sale Plan" of Kohler &
Chase. This, at least, is the opinion of Edward
St John, who writes the firm's advertising
and had a good deal to do with evolving the
firm's latest piano-selling plan. Mr. St. John,
it will be remembered, took the third national
prize at the National Convention held in New
York in June, for his Kohler & Chase adver-
tising. The "Rent-Sale Plan" which is being
given much publicity, both in advertising and
window displays, may be summed up by the
firm's statements issued as follows:
"Our new Rent-Sale Plan enables you to rent
any new piano in any of our stores for sixty
days before purchasing—rent allowed on pur-
chase—no drayage—no extras.
"Our standard time-testad pianos make such
guarantees possible. Knabe piano agency first
taken by us twenty-eight years ago—J. &. C.
Fischer piano agency, taken by us sixty-three
years ago—Kohler & Chase pianos, sold by us
for sixty-one years—Andrew Kohler pianos, sold
by us for fifty-six years."
What is described as a "Double Guarantee
of Quality and Service" is part of the piano-
selling plan. The Quality Guarantee guarantees
with every piano in consideration of prompt
payment that the instrument must be as rep-
This
Player Piano
Increased
Summer Sales
Style W
4 ft. 4 in. high
Here's the Proof
It opened twenty-two new accounts in August.
Orders for it kept our factory working full time
throughout the Summer.
Reorders for it have necessitated putting on an extra
force for September.
It is, therefore, fortunate that we operate one of
America's largest piano factories where steadily in-
creasing business can always be efficiently cared for
and dealers are assured that service which can only
be guaranteed by facilities, the character of which we
commend.
863 East 141st Street
at Walnut Avenue
New York
One of America's Largest
Piano Factories
SEPTEMBER 13,
1924
resented or the money will be returned as well
as free replacement for a defective instrument,
etc.
For the same consideration the service
guarantee includes: "1. Complete mechanical
service, including tuning for one year in this
city and suburban territory. 2. Payments ex-
tended if temporarily sick or out of employ-
ment. 3. Contract may be canceled in case of
death. 4. No annoying collection agents."
Among the pianos featured in this sales plan
are the Ampico in the Fischer grand and the
Ampico in the Franklin grand.
Retail Radio Association Is Formed
The Retail Radio Association is now an ac-
complished fact. James J. Black, treasurer of
the Wiley B. Allen Co., represents the music
trades on the Board of Governors, and Mr.
Black has accepted the secretaryship of the
association. Speaking of its aims, Mr. Black
stated that it has been formed to stabilize the
radio trade and to promote general good feel-
ing among the members.
Tie-up With Popular Advertising
Some of the members of the Retail Mer-
chants' Association of San Francisco are sub-
scribers to a weekly publication known as
Shopping News. Its contents consist of re-
prints of the advertising of the subscribing
firms, published in the local daily newspapers
during the week of the Saturday on which the
Shopping News appears. The publication is
delivered free at the home of anyone who de-
sires to become a subscriber and thousands of
copies are given away in this manner. The
Shopping News is a favorite with housewives,
who scan its pages for advertisements of any-
thing they think of purchasing, from a new hat
to a piano or phonograph.
Leading San Francisco firms, subscribers to
Shopping News, tie up their advertising in it
with window displays. For instance, this week
Sherman, Clay & Co. have a very attractive
window featuring the Brambach baby grand
piano, and a placard describing some of the
merits of this diminutive grand ends with: "As
Advertised in Shopping News." Half a block
away the White House has a clever window
featuring Victrolas, and Brunswick and Sonora
phonographs in period styles, as well as rec-
ords. The notice in this window reads: "Read
our advertisements in the San Francisco Shop-
ping News, a guide to better values." The City
of Paris also ties up its window displays to the
advertisements of Victor goods, Brunswick and
Sonora phonographs, as well as to its radio
department, which handles the Atwater Kent
and Radiolas.
New Manager for Mission Street Branch
Residents of San Francisco's Mission District
are usually so loyal to their portion of town
that they prefer to trade there. A very satis-
factory piano business is transacted by the
Sherman, Clay & Co.'s branch at Mission and
Seventeenth streets, according to William F.
Tatroe, piano sales manager for the firm's re-
tail stores in this city. The new manager of
the Mission branch is E. J. Conn, who is well
known in that district, having been manager
for the Kohler & Chase branch there for three
years.
Movements in the Trade
Following a recent operation Irving Heilbron,
overseer of the Sacramento store of Sherman,
Clay & Co., recuperated in southern California.
He is now back on the job. L. C. Huber, man-
ager of the Stockton branch of Sherman, Clay
& Co., is now in charge of the wholesale radio
sales department for that company. J. N.
Brocklehurst succeeds him in Stockton. Miss
Hazel Barlow, in charge of records for the H.
C. Hanson Music House, is leaving for a
month's visit to her childhood home in Billings,
Mont. Miss Lola Beach will be in charge
during her absence.
Delighted With Brunswick Radiolas
The Wiley B. Allen Co. and the other Bruns-
wick dealers here are delighted with their stocks
of Brunswick Radiolas which have now been
distributed to the dealers. Good sales from the
outset are reported.

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