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MAY
THE
3, 1924
MUSIC TRADE
REVIEW
Making Windows Tell the Sales Story
Examples of Recent Displays Made by Music Merchants of Denver, Including Striking Ones by the Darrow
Music Co., Which Blocked Traffic, the Charles E. Wells Music Co. and Russell Gates—
Window Displays With Well-Organized Newspaper Tie-up
F the eyes are windows to the soul, then
display windows are the eyes through which
Denver music dealers first see their cus-
tomers and through which the customer gets
his first glimpse of that something akin to soul
which attracts attention to a store and which
creates within the casual passer-by a desire for
closer acquaintanceship. You've looked into
eyes that held you irresistibly and caused you
to seek the friendship of their owner—you've
looked into shop windows, beautiful in their
originality and display, saw something that ap-
pealed to you and, forthwith, turned into the
door determined to possess the article which
struck your fancy and to know more of the
shop which drew you to it as irresistibly as a
pair of blue eyes beneath long lustrous lashes.
After all, stores are just like people—person-
ality, in its final analysis, hinges on neatness of
appearance and the sparkle in your eyes.
The Old Form of Appeal
Time was just a few short years ago when
Denver music dealers attempted to lure patron-
age to their stores by the hullabaloo methods
of a one-ring circus. A deep-toned talking ma-
chine with a loud needle racing madly over the
scratched surface of a wild record of jazzy ex-
traction was placed just inside the open door,
designed to attract attention to a heterogeneous
mass of dusty mouth-organs, second-hand ban-
jos and faded sheet music in the windows. Then
the shine parlors and barber shops adopted the
same doubtful tactics, and the music men were
forced to seek other and less brazen mediums
through which to advertise their wares. Pro-
gressive dealers began to move their old talk-
ing machines back nearer the alley, and there
was a general smashing of circus records. A
dust rag and a broom were brought into play
on the windows—they began to install beautiful
display fixtures, show cases and cabinets in
which to display their goods, so that their
beauty might be added to, rather than made
more disinteresting.
Denver's Window Displays of To-day
To-day, Denver's music store display win-
dows are among the most beautiful and inter-
esting in the city. Dealers are taking an active
interest in the work of keeping a brilliant
sparkle in the "eyes of their stores"—display
men have been given employment; elaborate
backgrounds and costly fixtures have been
added to the equipment of nearly all stores.
Sales, greatly increased sales—barometer of all
business—have resulted.
Let's see what some of these Denverites think
about window displays and how they conduct
their window campaigns to cajole the elusive
dollar into the cash drawer. "We appropriate
considerable money for newspaper and out-of-
door advertising, but we'd rather discontinue
all this than be forced to board up our display
windows," said Russell Gates, one of Denver's
younger music dealers, who conducts a beauti-
ful little shop on Sixteenth street in the heart
of the retail district. "More than 17,000 per-
sons pass our store each day, and we owe it to
them and to ourselves to make our windows
attractive and representative of the class of
merchandise we handle.
"We change our windows at least once each
week and find that the best results are obtained
if they are well filled, although not over-
crowded. For instance, in a phonograph win-
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dow we usually display several models, includ-
ing a portable or low-priced instrument, and
others of medium and higher prices. These
various models are described by attractive
placards, always painted in white on lavender
background, and the price of all models is
shown in plain figures. We find that placing
the price on displayed articles is most impor-
tant, as the average window shopper is often
that kept traffic blocked in front of the store
during the life of the exhibit. A 1902 model
Oldsmobile, with one lung and a honker-horn,
was borrowed from a dealer for use in the
display. A life-like dummy of the inimitable Al,
in black-face, was placed in the driver's seat
and a background of trees went whizzing by as
the happy motorist buzzed along the grassy
roadway. A conspicuous placard bore the title
A Striking Display of the Darrow Music Co.
reluctant to drop in and inquire the price of an of Jolson's sensational song success, "I'm Goin'
instrument that appeals to him for fear that the South." Needless to say, Darrow had no trou-
ble moving his supply of Jolson releases.
price is more than he is willing to pay.
Chas. E. Wells Co. Changes Displays Weekly
"It has been our experience that displays fea-
Attractive window displays, together with a
turing both machines and records have the
greatest customer appeal. Moderate-priced ma- well-organized newspaper tie-up advertising
chines and popular records have the greatest campaign, have made the Chas. E. Wells Co.
appeal in window displays, and we can trace one of the leading music establishments in the
hundreds of sales directly to our windows. Cur- Western metropolis. "We find that our window
rent monthly record releases are always adver- displays are most effective when changed at
tised with neat attractive window placards, and least once a week," said Russell Wells, a son of
we usually devote one window exclusively to Chas. E., and in active charge of the store.
the releases of one certain artist. The popular "We use two large windows, devoting one to
vocal or instrumental hit of the month is kept pianos and smaller instruments and the other
constantly before the eyes of window shoppers. to phonographs and records. In our phono-
"Whenever possible we keep some sort of a graph window we usually feature one artist at
mechanical device operating in our windows. a time, and find that displays are most effective
This is particularly effective at night, as pas- that carry but one or two popular model* of
sers-by are always attracted by a moving ob- machines. Descriptive, well-worded and neatly
ject in a window. Night windows, by the way, printed placards are used and we ordinarily
are of uttermost importance in the music busi- state the price of the models on display. These
ness. Most of the real window shopping is placards, we find, are our most efficient sales-
done during the evening hours, and we have men—quiet and unobtrusive.
"Record displays probably have the greatest
found that to stint on electricity is the poorest
kind of economy. Well lighted, attractively dis- customer appeal and are responsible for bring-
played windows will sell more goods during the ing the most customers into the store. By fea-
four hours after 6 o'clock P. M. than at any turing one artist at a time and changing the
windows often we are able to keep our record
other time during the day or night."
Darrow Music Co. Blocks Traffic With Displays stock moving at all times. A recent John Mc-
Perhaps one of the most progressive shops in Cormack window kept us busy wrapping up
Denver is the Darrow Music Co., on Fifteenth releases made by the famous tenor.
"Strange to say, player-pianos and grand
street. Mr. Darrow is an enthusiastic believer
in the value of attractive window displays, but pianos have the strongest appeal in our piano
is inclined to be a trifle more spectacular than window. These instruments are usually high in
some of his more conservative competitors. price, but a player window will bring scores of
The appearance of Al Jolson at a local theatre inquiries and numerous sales. Our windows,
recently suggested a Darrow window display we find, are most effective at night."
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