Music Trade Review

Issue: 1923 Vol. 77 N. 5

THE
4
MUSIC
TRADE
REVIEW
AUGUST
4, 1923
The p()int to h e con~i(kr('d is that author it ies agree that a n et
pl'Olit of 10 to 12 pet' c('nt is to he considered very fair in tht~
r e ta il p iano bu s in ess and these percentages are macle by l11er- '
chants who charge interest on their in s ta lment paper.
On thi s
ba s is what can the fellow who doesn't charge inte r est get o u t
of it?
THE
f1UJ!C~l,

'MERC H ANDISING THE TRADE-IN PIANO
(Relriltered in t be U. S . P atent O ffice)
PUBLISHED BY EDWARD LYMAN BILL, Inc.
Presiden t and Treasurer, C. L. Bill, 383 .'vI ad ison Ave., New York; V ice·Pr esident,
B . Spi ll ane, 383 Mad ison Ave., New York; Secon d Vice·P r eside n t, R aymond Bill, 383
Mad ison Ave., New York; Secretary, E dward Lyma n Bill, 383 Madison Ave., New Yo r k;
J.
Assistan t T reasu rer» W m. A . Low.
J. B. SPILLANE, Editor
RAY BILL, B. B. WILSON, BRAID WHITE, Associate Editors
WM. H. McCLEARY, Managing Editor
CARLETON CHACE, Business Manager
L. E. BOWERS, Circulation Manager
Executive and Reportorial Stall
E. B.
M UNCH ,
V. D.
T HOS. "V. B RESNAHAN, E .
A.
\ VALSH ,
EnWARO
V AN
HAUUN GEN,
LEE ROBTNSON,
J. N EALY, C. R . T IGHE, FREDERICK B. D IEH L, A . .T. NICK LIN
FREDER I CK CARTER, FREDER I CK
G.
SANlJlilO:\l
W E STERN nIVISION:
B O STON OFFI CE:
ARTHUR N EALY, Representa tive
J OH N H , WILSON , 324 Wasbington S l.
Republic Bldg., 209 S o. S ta te St., Chicago
T ele phone, Main 6950
T elephone, Wabash 5242·5243 .
LONDON, ENGLAND: I Gresba m Bui ld ing• • Basingh all S t.. D. C.
NEW8 SERVICE 18 8 U PPLI E D W E F;I{ L Y B Y O U R C ORRESl> O N Dr~N T S
LOOATE D IN TH E L EADI NG C ITI E S THUO UGH O UT AM ER I CA
Pnblisbed Every Saturday at 383 Madison Avenue, New York
Entered"" Jeco n d·ciass m ailer Sep tember 10, 1892, at th e post office at New York . N. Y .•
.. " der t he Act of Ma r ch 3. 1879.
S U BSORIPTION, U nited State. a nd Mexico. $2.00 per yea r ; Canada . $3.50; all ulbe.
co untr;e• • $ 5.00.
ADVERTISEMENTS, rat e. on re q ue.t.
REMJTTANCE8, s ho uld be m ade payab le to Ed ward Lyman B ill. Inc.
Exposition Honors Won by The Review
Gran d Pris.. .. .. . . . P ari. Ex position . 1900
Silver M rdal.. . Cha r ks to n Exvosilion , 1902
Diploma . . • • P a n·American Ex position, 190 1
Gold Medal ... . . S!. Lo uis E xposition. 1904
Gold M , dal·- L ew is·Clark Exposi tion . 1905
O
N a n other page of thi s iss ue of T h e Review is an artic le s u m­
mariz ing thc gradua l changes in the met h ods of merch a n ­
dising the trade ·in piano I\'hich are taking place in the r e tai l p iano
tracle. There is no Cjuestion that this problem is receiving c1cse
attent io n from the progressi ve merchant at the present time, and
no more qu es t ion that the inn ova tions which arc taking p lace a re
meetin g w ith a g r ea t meas ur e of s uccess.
The great evil, of course, in the entire trade -in s ituat ion is
the tendency of the a verage merchant to mak e ove.r-a ll owances on
thr. in struments whic h h e receive s in t ra d e. But as great a n ev il
has heen the lack of attention which has been g iven to moving th e
o ld pi a nos o n ce th ey ha ve been take n in , thu s lead ing to an accum u ­
lati o n of such in s truments and a consequent heavy inv e.;tme nt in
~ Iow - moving goods.
Th e r es ult h as been that capita l h as been
tied u p for long periods w ith no return a nd the loss represen t ed
in turnover ha~ o nl y gone to swe ll th e los s in the cos t oi the
in st r ume nt s a:i rep r esen ted by the a llowances.
] f the merchant wo ul d on l ~' co n sider no tra n saction wh ich in ­
vo lves a trade-in closed unt il the old p iano rece ived is so ld at a
profit, he would pay a good d eal more attention to se lli ng this
in strument and wou le! "top the "yqem of a llow ing t hem to ac ­
cumulate un til, in de::;pe r ation, he slas h es the ir prices r igh t a n d
left in the effon to move th elll hy a ;;pecial sale, with th e conse­
quent heavy ov('rh eae! requi r ed hy t h e s pec ia l advertis ing put
b eh ind it.
T E L E PHON ES-V AN D ERBJLT 2642-264.3-2644-2645-2647-2648
Ca bl e A d dre,,~: "E lb ill . Ne w Yor k "
Vol LXXVII
I CHARGING
S OME
NEW YORK, AUGUST 4, 1923
THE NATIONAL PIANO STUDENTS ' CONTEST
No.5
IN TE REST ON D E FERRE D PAYMENTS I
day, anc! it is hoped that day will come before the m il­
len n ium, piano merchant s as a body wi ll come to a r eali za
t ion of the iact that selli ng a n in s trument on te r ms means actu­
;t1I\. loaning the m o n ey involved in deferred payments to t he cus­
l()lTIer in o),(ler that the latte r llIay ha ve th e use of th e p ian,)
,vhi le paying for it and that th e merchant is just as much en­
t it led to inte r est on th e llIoncy thu s loarit:d a s h e wou ld be had
he pl:t that amo lln t into real estate mortg-ages or boncl s .
. \ s it is now, mus ic m e r chants who r ealize both t he logic and
t h e nec ess ity of inter est cha rges on deferred payments, a nd they
r epi',scnt by far the great majority of the trade, find it ne cessary
10 carryon loca l campaigns in an effort to make thc practice
general in specified territory. Thi~ is emphasized b:v" the recent
mov e in Balt imore to have this practi ce adopted by all th e piann
r etai lers of that city.
It happens at times that th e d ealer who fail s to charge interc,;t
a r g u es th at in advertis ing that fact h e get, a fair propo r tion of
1r:lc1e from h is competitors, but h e neglects to take into consid­
e ration th e fact that he is getting that tracll: at a prohihitive
cost , regard less of h ow ca ll oll :; h e Illa y be in hi s mark ur methods
or how generous h e seek s to ll1ak e hi s g ross profit.
I t is a known fact that even d ealers who h an dl e a great volu me
of instalment bu sinc~s an d charge interest thereon hav e dIfficulty
in financing thel11 t he ir capital in liquid and lI ~ab l e fo rm.
It is also notewo rthy tha t those cOtllpanies speciali zing 1I1
fi n a n cing p ia n o m e r chants t h rough d isco u nting in sta lment leases
rdu se to hand le paper which c1oe::; n(A call for th e payment of
interest a t legal rates.
The dea ler who I()ans hi,; capital for p eriod,; of two to three
\'car" or even morc without interest may huild up what is appar­
e n t l) a s uils ta n t ia l sa les vo lum e, but :ll a cost in actua l cash and
iii energy that is calcu lated to lJe .di sco u raging. , Such a dea lu,
;1'; a ruk , would f-ind mon: sa ti sfac tor.,: r6 IJit~.· .at thc' e nd of th c
Yl';\r !») putting his cas h into sound l)(Jnds ';[11<1 g'd ' a corrl' s polld ­
ing illcome without effort.
E
.\CH week the p lan suggested by The Reviev.· for a national
p iano competi t ion in connect ion w ith the 1924 convention of
th e A ll iecl 1\1 u sic T r ades in N ell' Yo rk, t o be open to a ll students
of the piano attending hi gh or grade schools which g rant mu sic
cred it,;, is gai n ing im petu s as the lead ing memhers of the trade
give it th e ir endorsemen t.
Iv[e n of v ision see in the s uggest ion an opportunity for focu,; ­
ing nat iona l attent ion on th e piano a n d piano music over a con ­
siderab le period wi th p r ospective res u lt::; t hat s ho u ld prove of di s­
t illct adva ntage to the trade as a whole. The compet it ion s hou ld be
kept on a hi gh p lane that will bring to it the s upport of tho se who
are j'(~alJy interested in the dev e lopment of musica l educa ti on
rht'Ou g h t h e m ed ium of t he piano.
The p hase of the p la n that recomme n d s itse lf particu lar ly to
I r~ost mem b ers of the trade is t hat it is li ke ly to throw t h e s po t ·
li ght n i, gTJ.llting mus ic cred it s by schools, a move whic h is de ­
"ignen 10 develop interc,t ill 1l1 u ~ i c right in the home wh,ere the
best rcs ults are accomplished. Meanwhile, d etails of th e plan are
he ing Cflll"idered and developed in the expectation that ways a n d
means w ill be fo u nd ' f o r giving t h e n ational competi t io n a· loca l
ij;;pc..: t t h rough e li m ina t ion tests in variolls sec tions and in vari ­
OllS States.
MORE REASONS FOR REASONED OPTIMISM
A
CCORDING to repo r ts compiled b y t h e Government, mo r e
than $400,000,000 wi ll be s pent by the ra ilroads of t h e
co untr y lines both in developing the right of way and in securing new
eq uipment, with the bulk of the mo n ey goiJlg in t o ro ll ing stock .
This mean s great in dust ri al act iv ity.
Thi s ex penditure of th e r a il roads sh ou ld have a d istinct bear in g
on ge nera l bu s in ess for monlh s to come, for $400,000,000 is a
lot of money even in these post-war cl ays when t h e term b illi o n s
falls so eas il y from the lips. On top o f th is the bu ild ing bool11 that
ex ists in many sec t iolls a nc! the apparen t s tab il ity o f bas ic in du ~­
t r ic:; app~ar to be ge nuin e r eason fo r connde n ce on t h e pa r t o f
th e Il1l1 sic in dus try.
: \t p r e:ient, ev~'I'y indi cation po in ts to a heavy d e m and thi s
cOlll ing' val l.
~,
"
THE
AUGUST 4, 1923
'~etail
MUSIC
TRADE
5
REVIEW
Dealers' Summer Advertising
·E. L. Hadley, Advertising Manager of the Cable Company, Chicago, Points Out the Fallacy of Discontinuing
All Advertising During the Hot PeriQd~ Outstandihg Advantage. ,of Summer Publicity Is
the R ;sults That Are .R,eaped From It Du'ri~g the Fall Months
"--,
1.'
'~'
The practice of e li mina tin g a ll a dv e rti s ing
expendit ur es duri n g th e S umm e r months is one
of exceed in g int c res t to a ll p ia no d ea le rs. So m e
be li eve th a t h o t- wea th e r a d ve rti s in g pays and
S0111 e be li eve that it d oes n ot. The majori t y
probabl y co uld be pla ce d in th e fO rln e r c lass. In
fact , we do not know of 0 11 C s ucce ssf ul m('f ­
c hant that doesn' t do a very fa ir bus in ess dur ­
ing' jul v an d }\ugust. It is n ot o nl y possible
bu t hi g hly p rob a ble that m a n y mu s ic m e rc ha n ts
ilr c lo s in g- o ut o n a goo d thin g in th e nHltt e r of
S Ullllll e r a d ve rti s in g. if th e s pa ce pe l'lllitte d w e
co uld w ri te th e o pini o n s of m erc ha nt s whose
n;,m es a r e knowll from coast to coast, a li of
w ho m would hate to ha ve July o r ,\ ug u s t t a ke n
out of the calendar.
Successful merchants come o ut an d sta t e th a t
they sec ure goo d prof,t s durin g Ju ly a nd A u­
g ust as a re su lt o f can vass in g ac ti v iti es a nd a d­
ve rti s in g ex penditure s, an d it wo uld nat ura ll y
~ee m th at th e ment s in loca l mediulll s durin g these month s
wOll ld be se t tied ddinit e ly in th e affirmative.
But look ing at the pr opos iti o n as id e from th e
illllll eJi a t c results obtain able in Ju ly a nd A u­
g ust bu s iness is the value to be d e ri ved from
consistent campaigns throu g h o ut th e ycu'
E liminatin g adverti s in g expe nditur es durin g
two months of th e y ear leaves a bi g g a p w hi c h
ca nn ot be ove rcome late r on in th e Fa ll excep t
b v Ill ll Ch hea vi<:r L'Cpenditures.
Simply s tating that the majo ri ty of s uccessful
merchants maintain Summ e r adve rti s in g is not
enoll~'h : it is con v in c in g , th a t is true, but t he
1I111 Sic d ealer who at present is n o t s pe ndin g
111 0 n l:Y in advertising wa nt s t o ge t at th e r easo n
w h y of the t hin g. It is to thi s e nd th a t Th e
H ev ie w has obtain e d for it s rea d e rs v ie ws o n
thi s imp o rt an t s ubject from th e man and the
co nl pany th a t wo n first pri ze in the co nte st re ­
ce ntl y co ndu cte ci b y the Mu s ic Tndustries C ham­
ber of Com merce. \V e are referr in g to E. L.
I bdl ey, of th e Cable Comran y, of C hi cago
eve ryone. "'"A co n cern that has n ot "passe d out
of th e p ict ur e" durin g the Summ er 11as a g reat
advantage over the one which ha s fai led to keep
its name before t he public. Large fu ll -page a d­
ver ti semen t s a r c out of the question , but sma ll
copy st r o n g ly featuring the compa n y's na me is
advisable. I t is a d visa ble b e cause thro ug h o u t
th e S umm e r , mont hs that company's na m e is
ke pt in th e public co n sc io usness a nd th e weight
of th e less expe nsive Sumwer adver ti sement:; is
piled 0 11 w ith int e re s t when the r ea l adve rti se­
m e nts are rUIl in the FiliI. Her e in li es th e b ig
advantage.
Th e va lu e of S ummer tir e ly up o n th e e ffectiveness of small space. Th is
Ill ea ll S a parti e ular t y pe of copy mu s t b e use d .
Th e illu s trat ion problem is not as co mplicat e d ,
but th e layo llt pr o bl em is g reater. Th e layo ut
mu s t fea ture the compa Il Y'~ name prominent ly
a n d indelibl y no matte r wher e o r how sma ll
t he his fir s t impression a t a g lan ce. in th is t ype o[
copy th e first impress ion is th e importa nt thin g.
I n a ddition t o thi s, it mu s t hav e, in order t o be
four- s quar e a nd cOlllpif.t e ly effect ive, a d e fi nit e
appe'a f to thr ee cla sses of piano bu yers , i. e.,
Pianos in Walnut
Beauty Combined
With Serviceability
D~~~~t cl~pov:.~~I:~~ ~~:n:':I~~~. ~~:": h~~";~~~
Piano Company
Cable Comer
Waba.h and Jackson
Featuring a Special Product
write
fOT
particu/au
CAB
LE
, Piano Company
Cable Comer
Wabash and Jackson
Summer Rental Ad
Th c ollts tancl in g advanta ge sec ur ed b y co n­
, is te ll t S nl1lm e r ;)ch'c rti s in g , acco rdin g t o M r.
H a dl ey, is it s e ff ect hter Oil ill th e Fa ll. Against
tlli s adva nt" ~c, of co ur se , is it s co,;!. W hether
o r not it is worth while to run s mall adve rtise ­
me nt s ri !!;ht aloug throu g hout th e Summer
Ill o nth s to get a runnin g s tart fo r th e Fall is
the Cjll e,tio ll . Th e adv ve rti s in g OVl'r SP:ISIIlOdi c is a (hllitt ed h y a lm os t
you 'get a fi ner instrument for less
money - and you enjoy the privi,
legea of our liberal atended pay'
ment plan , Ltt u.s put music into
House Prestige Copy
'/II"",o/pricclfOI7l4l-.,p..n.<. Co_ ... U>d4,.
O'f
HIS ~ a good time to buy your
T
Piano or lnriu.. Player. You get
the benefit of Cable's lower prices­
, Piano Company
CABLE
Call
select it at Cable's.
We've been building
forover/orty years on
the honest-price, hon­
est -quality principle.
C able Corner Wabash & JackllOn
Wc .. ..,nf7OWIOJUfW ~.,.gd.,uf"w"I" ...
T~. , IwmoI ....llw;".:r<""hlJw... , T~ terms are surprnlng/y fa",noblR..
OU
CABLE
we arc di.playing: wmc of our mOl! popular new model. In
I
are sure of
a good Piano or
Y
Inner-Player if you
youe home- today!
:~u~~f~kl~~~W;U:a~.~Ish:d A~dul:n~~:h
~~~hl~~~:::~~jl:sbu~l~ r~·:~':;:d~~:!Il~~~
T'S high time you had a piano
to brighten your home. If you
can't buy now, then rent a piano
on our Special Piano Rental Plan.
sc iousness of th e r ea de r. T he possibl e pros­
pec t regi s ters ano impress ion in his subcon sc iou s
mind , Gett in g int o thc body of the copy we
next I:ea d, "Y 0 11 a re Sll re o f a good piano or
inn e r-p layer if you se lec t it at Cable's. W e've
been buildin g for over forty yea rs on the hon est
pri ce, hon est quality, princ iple." Here we have
th e imllled ia te bu ye r, th e p r ospect on th e fe nce
and the possibl c p rospect. Eve n sma ll a dver ­
tisements whic h h ave for th eir p ur pose the
ke e ping' of th e cO l11pallY's name before t he pub­
li c should h ave a defini t e h oo k a t the en d along
with the fc a turin f" o f th e CO :; 'I >;< ny's ll a lll e a nd
ge nera l q ua li ty t a lk.
Th e layo llt nlu s t mak e a n im press io n o n th e
s ub co n ~c i o u s mind o f th e r ea der, w he th cr he is
a pr os pec t o r no t, a nd this is us ua ll y d one in
bi g - typ e hea din g a nd gene ra l artist ic exce ll ence
of illu stration. T hi s type of appea l reaches the
possible prospc c t. Get t in g into the b ody of th e
ad th e appeal is be st made t o th e prospec t on
th e fe li ce, a nd th e ll a lo n g towa rd the e lld of
th e co py s h o llid co m e t he d e finit e h oo.k direc t e d
\0 th e imme di ate bu ye r.
It m ay see m im poss ibl e to ge t a ll o f thes e
vari o ll s appea ls in one s mall adve rti se m e n t, but
that is t il e art of co py -w riting and in o ll e of
the a d vert isc lll e llh , IIOW11 h e rewith t aken fr o l1\
th e Cab le Con lpa n y a dv er ti s in g we ca n ilill stra t e '
just what w e m ea n O ne a d start,; Ollt w ith th,c
wor d s, "YO ll a re s ure of a goo d piano/', a ~ ll '
lllld cr nea th til e ' regul ar Ca bie 10 g o tYI)c. T he
na m e Ca ble s t r ikes s tr o n g ly IW OII III ;~ 1:0 11 ­
th e app ea l dir ecte d to the se.cond class of
buyer, th e lIlall o n th e fe n ce. A p e rson III
the mark e t for a rea l pia no a nd not knowin g
jllst wh e re h e wan t s to co nsider a purchase is
inflllenc e d b y copy s ll c h as "we've been bllild ­
in g," and th e n at th e c los ing pa ragrap h w e
get the d e fini t e hook fo r th e imm ediat e pur­
c ha se r. Th e ad ve rti se m e nt is a mod e l for ge n­
era l S U11ltll e r alh 'e rti s ill g purpo ses a nd is s ur e
to b rin g re s ult s.
In th e ot li e r advertisements shown there are
variou s other appe a ls, and if t he r eta il mer ­
c hant wili analyze thelll wit h th ese three
thought s in mind, i. e., o f the imme di ate buyer,
the pro spect on th e fe nc e a nd th e po ss ibl e pros­
pe c t, he will s ee how th ey a ll have bee n s ha ped
for defll1it e purposes, a nd th e s tudy ce r tain ly
lIl ay ai d hi1ll in hi s ow n prepa ration an d se lec­
ti o n of co p y.
WHY THE SALESMEN FAIL
A Survey of the Reasons for Salesmen Turn­
over in the A verage Retail Store
A survey a lll o n g re ta il s to res in N e w York
covering a twe lve- m ont h p e riod to d e termin e
w hat percentage of :;alcs m en were discharge d
and the r easons, acco rdin g to th e Milwauk ee
Retail Journ a l, s howe d t hat:
Thirty per cent lacked industry.
T wen t y per ce nt were un a bl e t o fo li ow in­
str u ctions.
Twel ve per ce nt lac ke d co urt esy and tact.
Eight pe r cen t lacke d s ti c kin g pow e r; th ey
co uld not hold th e job.
Seven per ce nt lacke d confide n ce.
Seven per ce nt wo ul d not o r cOll ld not lear n
their merch andise.
Seven p er cent co uld not cope with the c us­
tomers' objection s .
Four per sent went s tal e a lld los t int e r es t in
the ir work. '
FOIlr p e r ce nt we re di sc harged fo r s undry
re asons.

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