Music Trade Review

Issue: 1923 Vol. 77 N. 4

THE MUSIC TRADE REVIE\V
4
(Repatered in the U. S. Patent Ollite)
PUBLISHED BY EDWARD LYMAN BILL, Inc.
President and Treasurer, C. L. Bill, 383 Madison Ave. New York; Vice· President.
J. B. Spillane, 383 Madison Ave.• New York; Second Vice.President. Raymond Bill. 383
Madison Ave.• New York; Secretary, Edward Lyman Bill, 383 Madison Ave., New York; .
Assistant Treasurer, Wm. A. Low.
J. B. SPILLANE, Editor
RAY BILL, B. B. WILSON, BRAID WHITE, Associate Editors
WM. H. McCLEARY, Managing Editor
CARLETON CHACE, Business Manager
L. E. BOWERS, Circulation Manager
Executive and Reportorial Stall
E. B. MUNCH. V. D. WALSH. EDWARD VAN HANLINGEN. LEE ROBINSON.
THOS. W. BRESNAHAN. E. J. NEALY, C. R. TIGHE. FREDERICK B. DIEHL. A. J. NICKLIN
A.
FREDERICK CARTER, FREDERICK
G.
SANlJBLOM
WESTERN DIVISION:
BOSTON OFFICE:
ARTHUR NI JOHN H. WILSON, 324 Washin"ton St.
Republic Bid"., 209 So. State St.• Chicago
Telephone, Main 6950
Telephone. Wabash 5242·5243.
LONDON, ENGLAND: 1 Gresham Building•• Basinghall 51., D. C.
NEWS SERVICE IS SUPPLIED WEEKLY RY OUR CORRESPONDENTS
LOCATED IN THE LEADING CITIES THROUGHOU-T AMERICA
JULY
28, 1923
bears no direct rela tion to its actual value, plus the cost of placing
the instrum ent in salable condition. This, of course, is the actual
co~t of it , hu t the qu estion is, can it be sold at that cost, plus an
ordinary margin of profit , so as to ma ke the entire tran saction a
profitable one ?
In man y ca ses this is impossible of accompli shment. But thi s
impos sib ility the merchant does not take into con sideration in
fIguring hi s assets. As a result he deceives himself upon his own
net worth, one of th e most dange rous things which any man in
business can do, and at the same tim e presen ts, in good faith i~
mu st be said, a. statement which fail s to tell th ose from whom he
is seeking credit the actu al worth of the man who is asking its
extension.
Trade-in pian os should be carried in the inventory at th e i~
actual worth, that is, in relation to the price they will bring when
sold. Thi s w ill mean th at a certain percentage of loss will have tq
be charged, perhaps, but it is always better to charge a loss off and
be done with it, than to carry it -indefinitely in suspense. ;\ s tq
whe re to charge the loss when an over- all'6wance is made, why not
mak e the original tran saction carry th e burden and thu s make it
part of the selling expense involved in it ? F or, after all, an over­
allowance is made to induce a prospect ive customer to buy, and
where else should it be placed except in the overhead?
OVERCOMING THE SERVICE PROBLEM
Publlshed Every Saturday at 383 Madison Avenue, New York
Enttrtd ... : ""der the Act of March 3, 1879.
8UBSVRIPTION, United Slatea and Mexico. $2.00 per year; Canada, $3.50; all olher
countriea. $5.00.
ADVEBTISElIIENTS, ralea on «Queal.
REMITTANCES, ahould be made payable to Edward Lyman Bill. Inc.
ExposlUon Honors Won by The Review
Grand Prix..•.••••• P.ri. Exposilion. 1900
Silver Medal ... Charleston Exposition, 1902
Diploma ..• • Pan-American Exposilion. 1901
Gold Medal. .•. . St. Louie Exposition. 1904
Gold M edal--Lewi.-Clark Exposition, 1905
TELEPHONES-VANDERBILT 2642-264S-2644-2645-2647-2648
Cable Address: "ElblJl, New York"
Vol. LXXVII
NEW YORK, JVLY 28, 1923
No.4
THE DISAPPEARANCE OF THE COLLECTOR
HE SERIES of articles which hav e been appearing in Th e,
Review' on success ful methods in th e retail merchants' coJlec­
hon departments h as brought out one promin en t fact, and that is
the pass ing of the collector. Almost invariablY the mercha nt wheJ
hol ds his perc entage of past due on hi s outstanding paper to a
reasonable figure is one that has done away with the collector and
who uses th e mai ls exclu sively to reach th ose customers who a re
not meeting their payments when due.
Thi s trend in methods has expe rience behind it to show tha~
it is the cor rec t one. The coll ecto r more often than not has been
a disturbin g element in the relation s of the merchant with hi s cus­
tomers. lIe has too often contributed towards killing good will by
hi s ove r-anxie ty to get th e money and to make a show ing, with
th e result that a disgruntled customer has been left in his wake..
.\ customer who wilfully fail s to meet hi s payments as he has
agreed deserves little consideration, of course, from the business
hirll
concern that holds his promises, but it is ju st as easy to bring
0(,
to see the error of hi s ways with tactfulness through the mails and
probably more effective than to resort to the " hard-boiled" col,
lector.
Coll ection methods have shown a remarkable improvement in
the retail piano trade during th e past few yea rs. Cu stomers are
held mu ch more closely to the letter of the bond than wa s ever the
case in the past. l\nd this improvement has been almost si mul­
taneous w ith the gradual disappearance of th e collector, another
proo f that good systems properly carri ed out hav e made him un­
necessary.
T
INVENTORYING THE TRADE-IN PIANO
E of th e great evils in th e entire trade-in situation is the
O N habit
so many pian o me rchants have of carrying such in stru­
ments on th eir inventori es at inflated valuations, thus deceivi ng
them selves upon the ir tangibl e assets and increasing the net worth
of their business beyond "" ha t it is in actuality. Many a trade-in
piano fi gures on th e dealer's inven to ry at the allowance, which
too often ha s been made under the spur of competiti on and which
HE question o f service for the reproducing pia no, 'w hich was
dealt with at some length in the last issue of Th e Review, is one
that can find its solution only in the close co-operation of the manu­
factur er a nd dealer. Conditions to-day are largely a repetition of
those which existed in the early days o f the player-piano, when the
average tuner and repairma n, practi cal1 y ignorant o f the instrument ,
struggled as best he could with each repai r problem that was pre­
sented to him. He learned in time, it is true, but mea nwhile the
player-piano suffered more th an ca n be es timated, and the entire
indu stry likewise.
\Nhen a reproducing piano man ufacturer's service man comes
to a city or town and desires to aiel not only th e men in that dealer's
tuning and repair department, but th e ind ependent tuners and re pair
men that operate in the same territory as well, th e d.ea ler mak es a
vital mistake if he refuses to lend his co-operation and if he desires
to restrict the information to hi s own men. The proper thing to do
is '.'.That was recently done in a P acific Coast city, where th e service
man' was given the use o f the deal er's wareroom s one evening, and
all tuners in th e territory, not only th ose belonging to the hou se and
those who worked independently but even those in the employ of
competing hou ses, were invited _to the lecture and demonstration.
This is the sort of co-operation which w ill solve thi s important
problem, a nd the sooner the av erage dealer realizes thi s the better
it is going to be for all concerned.
The big problem befo re the reprod ucin g piano at th e present
time is the serv ice probl em, and th ere is no so lu tion for it save
_through manufac turers ' and dealers' co-operation.
T
ANOTHER TRADITION TAKES THE COUNT
HE old tradition that it is impossible to sell pianos during the
Summer months seems to be r eceiving som e hard knocks this
season. Th ere is no question at all that th e people, taken as a
whole, are buying these instruments, and, what is best of all, bu ying
them without the inducements of cut prices and long term s. Part
of thi s condition, o f course, may be attributed to the fundament al
prosperity o f the country, but a good part of it mu st be traced to
the fact tha t more deal ers than eve r before a re ref using to rest on
their oars and let things take their natural course.
In other word s, the dealer who still believ es S ummer mu st
necessa rily be dull is receiving a wonderful object lesson which he
will profit from, it is to be hoped. He ha s had these ob ject lessons
hefore, but they have been more or less isola ted and h e ha s been
likely to trace them to SOme special conditi ons which he is sure did
not exist in hi s own territory. Thi s year, how ever, he has n o such
alibi. There are dealers in every section of th e country wh o are
doing a good S ummer busin ess simply because th ey have gone out
after it, and if one can do it there is absolutely no reason why
another dealer, confronted with exactly th e same conditions , cann ot
do the same thing. In the talk of th e ring, the old id ea that Sum­
mer dullness is a necessity has taken the count.
T
J U LY
28, 1923
THE
MUSIC
TRADE
REVIEW
5
The Player and Music Advancement
Why Does the Player-Piano Remain so Far Out of tl}.e Race"When the Means for This Achievement Are
Being Considered-Rank and File of Musicians Still Have to Be Won Over to the Artistic
Capabilities of This Instrument- A Task Distinctly That 01 the Trade
No on e will be inclined to doubt the earne s t­
ness a nd th e devotion whi c h characteri ze th e
individu a ls and the or ga ni zation s engage d in
the momentous w ork of a dvancin g the int e r es t s
of mu s ic in thi s countr y. Th ~ ta s k of bringing
before the multi-ra c ial, multi-chrom atic popula­
tion s of the Unit e d States th e bea uti es of musi­
cal art in a m a nner calculated to produce a
favorabl e r es po nse is not th e easiest ta s k j'n
the world, i'n s pite of tw o ob vious facts which
ou g ht not to be negle c t e d in any di s cu ss ion .
O n e is that the ve ry va riolfsness of th e peoples
w hich make up the American popul a ti o n im­
pli es a vast vari e t y of native mu s ica l cultures
d e r iv ed from E uropean s to c k s of e ve ry kind,
The oth e r is t hat music is pr e-em in e ntly the art
of the prese nt a ge,
That is to say, there is undol1btedly in thi s
country e nou g h mu sical t e ndency, if th e te rm
m ay be used, to m a ke t hi s the mo s t fruitful of
a ll mu sical nation s a t thi s present tim e. Ye t we
kn ow that we ha\' e Il othin g o f the sort. On th e other
hand , it is an und o ubted fact that th e a rt of music
is by all odd s th e characteri stic a rt o f the present
age, th e o ne a rt which is s howing signs of
g rowth a nd healthy acti vit y, th o ug h undoubt­
edl y a ffli ct ed w ith a multitude of growin g pa in s
and m a ny of the di s tem pers common to ill­
re g ul a ted immaturity , M·usic, in short, is the
mod e rn a rt par exce ll e nce ,
Where Is the Player-piano
Now, in face of these undoubt e d facts, which
a ny musi cia n or informed mu s ic-lo ver knows to
be incontes table, wh y is it th a t the player-pi a no
r e m a in s so far out of th e ra ce when m ean s for
mu sic advancement a r e ca nvassed ? The only
im m edi a tely obviou s an s wer would b e that the
j ea lou s ies or the narro w -minded polic ie s of the
music industri es prevent effectu a lly any co­
operation be tween them and tho se who ar e
w orkin g for th e general ad van ce ment of mu si­
ca l ta s t e, Yet, su ch a n a ns wer, plausibl e
as it certainly is a nd q ac k ed up b y a var ie ty
of e vid e nce, never t he less is negati ve d b y the
ve r y fa ct of the e x ist enc e of the Bureau for
th e Ad vancem e nt of Mu s ic , o r gani ze d and con­
trolled by th e :Music Indu s trie s C hamber of
Commerce,
What, th e n, is the troubl e? S urely it will
be con ced ed that e ver y body would be va s tly
b e ne fit ed if the pla yer-piano's ver y g reat and
almo s t unexplored po ss ibilities as a mu sic a l edu­
ca tor could be put to good and prac tica l use.
Why does not th e tr a de work e nthu sia s ticall y
for somethin g whi c h so ver y pl a inly would be
to the advanta ge of every m a ke r and ev e r y
seller of pn e umatic musi cal in s t r uments?
Unh a p pily the question is not so s impl e as
mi g ht fir s t appear. Inde ed, question s of th e
sort a re commonl y much less simpl e than is
at fir s t ima g in ed, in fact, for inv est ig ation
us ually reveal s a ll sorts of pr ev iou s ly unsus­
pected ac cessor y circumstances whi ch have a
vital bearin g on the result So m e of these it
is nec es sa ry to enumerate,
Biggest Musicians Always Friendly
I n th e course of an able paper rea d t wo
m o n t h s ago before th e annual convention of the
Briti s h Illu s ic indu s tries, Sidn ey Grew, an emi­
ne nt Englis h mu s ic ian who ha s lon g been known
for his extra ordinarily mast e rful understandin g
of th e play e r-piano, point ed ou t that the play e r­
piano, eve n in its earli est and crude s t d a y s,
alw ays ha d the support o f the most emine nt
Illu s ician s, Oppositi o n to it has alwa y s come
from the second and third-rate follow e rs of the
g reat arti s t s, Thi s is, of cour se, t rue, and it
has happen ed th a t way because th e really bi g
men hav e a lwa ys been big enou g h to see what
the player-pian o r eally has carri ed within e ve n
its least d eve lo p ed body, To",d ay, w ith the va s t
improv e m ent s whi ch have. bee n ma>de· and with
the ne w a rt of r e produ c in g r ec'orded int e rpr e ta ­
tion s, this advocacy r es t s on even s tron ge r
g r o und s. Why, th e n, is there so lit l le in thc
way of influence u po n ge ncral publi c mu s ical
culture that we ca n directl y tra ce to th e pia ye r­
pi a no?
One sa ys " directly" tra ce, fo r it would b e
absurd to d e n y the va s t influ e n ce w ie lded sil e ntl y
in thou sa nd s of home s b y the player-piano, a n
inAu e nc e not in the leas t less powerful for its
indir ec tion , The r efe re nce is rath e r to con­
sc io u s, public u se o·f the player-pi a no as a n
age nt in the publ ic a dvancement o j mu sic. That
u se is distr ess in g ly infrequent. VVh y?
Why We Are Out in the Cold
The re ar e seve ral reason s. If the se caIi be
even in pa rt fairly en visage d, we Illa y at leas t
be abl e to s ee our probl em as it is, whi c h g ives
us, a n y ho w , a stand po int from which to con­
sid e r th e future, Th e commercial n ee ds o f the
pl a yer industr y in c lude, be yond a ny d oubt, the
a ss ent and co- o pe ra tion of all who work for
mu s ic adv a nce m e nt among th e people, It is
w e ll ther efo re to realize som e of the reason s
for th e fl o n- e xistence o f thi s co -operation,
Th e a ttitude of the ra nk a nd file of mu s ician s
It is based upon mi s­
has bee n mentioned,
und e r s tandin g and fea r, in about equa l propor­
ti o ns, The pl ay er-pi a no is di s lik ed by the musi­
cal rank and fil e because they con s id e r that its
u.se amon g th e mu sically nnin s tru c t ed renders
music hideous, promot es indiffe r e nce to mu sic
stud y and ac tually hind e r s th e progress of mu si­
cal cultur e? That, without doubt, is a fair s ta te ­
ment o f the position fr o m the point of v iew
of this considerable g roup,
These peopl e oug ht to , be, and w ill finally_
ha ve to be, won ove r. To win th em over the
trade must m a ke up its mind to ceas e from
ignorin g th em, to admit th a t th ey have a ri g ht
LEHMAN PIANO CO. BURNED OUT
Shattinger Co. and Artophone Corp, Also Dam­
aged to the Extent of Between $200,000 and
$225,000 by Fire on July 19
ST. LO UIS, ;'[0" July 23.- Th e most disa stro us
fire whi c h S f. Louis pi a no row has e ve r ex­
peri e n ce d did between $200,000 and $22 5,000
d a m age T hur sda y ni g h t to the L e hm a n P iano
Co " the Shattin gc r Pi a no & Mu s ic Co , a nd the
A rtophone Corp , at 1101 and 11 03 O li ve street.
The fire, whi c h is s upposed t o" ha ve s tarted
in the base m e nt pither of th e Le hman or Shat­
tinger s tor e, s hot up th e el eva tor shafts to th e
fifth Aoor , The Aame ~ we r e di s covered a t 9 :50
j), 111 " comin g from th e fi f th floor window s, Th e
fir e ha d gained s uc h h ea dwa y and offe r ed s uch
s tubborn resi s tan ~e t ha t a gen e ra l a la rm was
necessary, callin g out thirty-si x compa nies,
Both es tabli s hm e nts were com p le te ly g utted.
The Lehm a n Co" oc c up yin g a ll of 1101 , w ith
150 pianos a nd a lar ge numb e r of ta·lkin g m a ­
chine s in s tock, suffered th e g reatest lo ss , P hil
L e hm a n, pres ident of the company, es timatin g
it at $100,000 to $125 ,000, The loss of t h e Shat­
t in ge r Co" which o cc upied two Aoor s and part
of the bas em e n t of 1103, w as es timated at
$50,000, by O liv e r S hattin g er, pr es ident of the
compan y, in cluding a lar ge s toc k of sheet mu sic
and d a m age to plates, O ri g in a l copies of num e r­
ou s pi eces of mu sic w e r e d es troyed and it w as
said m a ny of th e m co uld not be repla ce d, The
.\rtophone Corp, o cc upied the upp e r floors and
pa rt of the base m e nt. The loss on 300 phono­
to their point of v ie w and to con ce d e further
th a t thcir inAu e nce is far from be in g n eg ligible,
That simply m ean s that the tr a de will have to
put it s Cown se llin g method s upon a higher level
of intelli ge nc e, Surel y, w ith the reproducin g
piano to fall back upon , thi s s hould not be so
very diffi c ult. What lllu sic ian can pos s ibl y b e
a n e ne my of the reprodu c tion of individuality? It
is just this individua lity on which th e mu sicians
la y s nch stres s ' T ru c, the idea of individuality
lTla y be , and commonl y is, va s tl y o verdone, to
the detrim e nt of the best int e r es ts of mu s ical
art; but th at it exists lIlu s t neith e r be for gott e n
nor ig no r ed,
It com es all to thi s, th a t after twenty ye ar s
we ha ve got scarcely a nywhere with th e player­
pi a no, considered as a musical in s trum e nt pure
a nd simple, Th e pedal-played kind is s till sold
on the "child can play it" plea. The repro­
ducin g piano is handed out w ith th e bare s tate­
ment that it is a reproducin g pi a no, And there
you ar e ! Ho w in the circ um s tances the mu s ica l
intelli ge n ce of the country is to be enlis t ed on
th e s id e of the pla ye r-piano an yone who wills
ma y as k; but one m ay be -permitted to doubt
th e pos sibility of a sa ti s factory a nswe r.
All sorts of s ugges tions are be in g made by
expert a uth o rit y to Ih'e e nd of increasing the
sale of pl aye r-pianos, A hu m ble addition is
herewith oITe red, It is d e pr ecatingly pointed
o ut th a t one immediate w a y to that end would
be fo und by workin g w ith those who mor e than
a n y o thers are pullin g the America n people in
t o uc h w ith musi cal c ulture, Most of th es e per­
son s and or ga ni za tion s al"e to b e found within
the rank s o f th e musical profess ion or of mu si­
cal amat e urdom , Every oth e r so rt of mu s ical
work is in co-operation with them, The pla yer ­
piano is out in the cold, Surely it is time to
ta ke s t e ps to work in with the others in s t ea d of
con s tantly allowin g th e m to think tha t w e wish
d elib e rately fir s t t o antagonize a nd th e n to
s up e rsede th em,
graphs and 3,000 to 4,000 rec ord s a nd sup p li es
was es timat ed by 1- G, Kra mer, secretar y, a t
$45,000, Al1 three firm s a r e protected by insur­
ance,
The Lehman Co, established temporar y quar­
t e r s :I t 1105 Olive s treet and th e Shattinger
a nd Artophone companies at 1213 Pine street.
Merchandis in g of all thre e companies was sus­
pended te mporarily, but pla ns are being m ade
for r es u m in g business a s s oon a s possible in
te mpor a ry quarter s pe ndin g restoration of th e
buildin g, which y;ill r equire sixty to nin e t y d a ys,
acco rdin g to prese nt indications.
PETERSBURG MUSIC STORE, INC.
PETERSnUI!(;, VA" July 24,- -P ape rs of incorpo ra­
tion -for th e Peter s bur g Mu sic Store, Inc., ha ve
ju s t bee n filed her e, a ssig ning a ma x imum ca pi­
t a l o f $50,000 and a 1llinimum capital of $5,000,
Th e officers of th e company ar e Geor ge R
Carter, pr es id e nt; 1- K, Fletch e r, sec r e tary, and
V N, DeLu ca, vice-presid e nt. Th e concern is
licensed to dea l in and manufac ture musical in­
s trument s and s upplie s a nd conduct a gen e ra l
bu sin ess in musi c.
ORGANOPHON CO. CHARTERED
The Orga no p ho n Co" In c., has just filed 111­
corporation pap e rs in the S ta te of New Yo rk
and will lo cat e in Brooklyn . C E, Dirhan, 153
Ea g le s tr ee t, is headin g th e e nt e rpri se, which is
ca pit a li ze d at $100,000: The concern will m a nu­
fac tur e organophon s,

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