Music Trade Review

Issue: 1923 Vol. 77 N. 26

THE
VOL. LXXVII. No. 26 Published Every Saturday. Edward Lyman Bill, Inc., 383 Madison Ave., New York, N.Y. Dec. 29, 1923
Slng~;.o~o~:; i~~ent8
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The Field for the Medium Priced Piano
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UDGING from the opinions expressed by representative manufacturers and dealers in pianos, one of the
problems of the coming year will be that of developing a larger market for medium priced instruments-,
instrLlIl1ents that are made too well to find a place in the commercial grades and yet are not classed
among the leaders of the industry.
, There is, and probably always will be, a market for this type of instrument, but during the last year
or so it has heen squeezed considerably between the demands for the better grade grands and reproducing
instruments and the corresponding market for pianos of the low-priced types.
I n addition to the natural demand for reproducing pianos and grands, developed not alone through
advertising' but through the desire and ability of certain piano buyers to invest in the best and who are able
to afford it , a great many salesmen have contributed their share towards pushing those instruments to the front ,
for the sale of a ~3,500 reproducing grand for instance means more to them than the sales of a half-dozen or
more medium priced uprights or players.
On the other hand, the cheap pianos and players have been sold primarily on a price basis, have been
advertised extensively as features to attract trade to the warerooms, and have moved rapidly and in some cases
almost automatically because they represented an investment within the means of even the average wage
earner.
The medium priced piano has suffered between these two mill stones, for it takes a considerable amount
of sales effort to convince the ordinary buyer used to reading sensational advertising that a piano or player at
from $550 to $900 is worth the difference in price compared to the commercial and much advertised instru­
ment. In short, the salesman feels that when he puts forth his effort in the interests of a medium grade in­
strument he might just as well shoot high, concentrate on the reproducing grand and boost his income ac­
cordingly.
The question is a more important one than appears on the surface, for it does not have to do simply
with keeping certain types of factories busy, but rather with placing instruments of the proper quality in the
homes of those who can afford them but who are hard to convince of the wisdom of buying them.
vVhether the merchant offers a special bonus for the sale of these medium grade instruments, whether
he insists upon his salesmen moving a definite proportion of them as compared to the total volume of sales or
\vhatever plan he develops for cultivating the medium grade field is a condition that deserves attention. As
a matter of fact, at the present time well over 75 per cent of the sales which should go to the medium grade
lines go to the cheaper products.
These figures must not be taken to indicate that medium grade instruments are not selling, because they
are. The thought is, however, they are not selling in quantities proportionate to the other grades, and that a
considerable number of sales that legitimately belong in the medium grades are switched to other classes of
instruments.
It is conceded that one of the fundamental reasons for the difficulty is the quantity of price advertising
run by some department stores and certain classes of dealers, which is calculated to, and for that matter does,
give a large proportion of the public an idea that pianos and players can be bought for next to nothing. It
takes real salesmanship to convince some customers that a player of definite quality is worth $400 or $500
more than an advertised "bargain"-more salesmanship, in fact, than is required to convince the same prospect
that a well-known reproducing grand is worth $3,000 more.
There isa definite place in the trade for instruments of quality offered at a moderate price-instru­
ments that give to the ovvner a recognized value both musically and otherwise for his money. This middle
class field is worthy. of more attention than it is getting from many dealers at the present time .
J

THE
4
MUSIC
TRADE
(Registered in the U. S. Patent Office)
PUBLISHED BY EDWARD LYMAN BILL, Inc.
President and Treasurer, C. L . Bill, 383 Madison Ave., New York; Vice-President,
J. B. Spillane, 383 Madison Ave., New York; Second Vice-President, Raymond Bill, 383
Madison Ave., New York; Secretary, Edward Lyman Bill, 383 Madison Ave., New York;
Assistant Secretary, L . E. Bowers; Assistant Treasure r , \Vm. A. Low.
J. B. SPILLANE, Editor
RAY BILL, B. B. WILSON, BRAID, WHITE, Associate Editors
WM. H. McCLEARY, Managing Editor
CARLETON CHACE, Business Manager
FREDERICK G. SANDBLOM, Circulation Manager
Executive and Reportorial Staff
E.
B. MUNCH, V. D . WALSH, EDWARD VAN HARI.INGEN, LEE RODINSON,
rHOS. W. BRESNAHAN, E.
NEALY, C. R. TI GUE, FREDERICK B. DIEHL, A.
NICKLIN ,
A. FREDERICK CARTER
J.
J.
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Exposition Honors Won by The Review
Grand Prix ......... Paria Exposition, 1900
Silver Medal .. . Charleston Exposition, 1902
Diploma ... . Pan·American Exposition, 1901
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Vol. LXXVII
NEW YORK, DECEMBER 29, 1923
No. 26
I MASON & HAMLIN AND THE AMERICAN PIANO CO.,
HE announcement las t week of the affiliation of the MasO'n &
Hamlin Co. with the American Piano Co. ha s, natural1y, caused
little shor t of a sensation in the trade, due not alon e to the promi­
nence of the contracting parties, but to the possibilities uf future
development that lie in the move.
The standing of the Mason & Hamlin piano in both the trade
and among the musical public of the world is very high, for it has
won and held a recognized and unassailable position on the concert
stage.
In its building tht: highest ideals in American piano cons tru c­
tion have been studied and followed and the result has been a n
instrument and a name to conjure with.
A particularly pleasan t fea ture of the affiliation announcement
is the statement to the effect that, as is the case with the other
prominent piano manufacturing companies affiliated under the
American Piano Co., the individuality of th e Mason & Hamlin will
be maintained rigidly. In other wurds, it will remai n distinctly an
affiliated rather than a subsidiary concern.
With the organization and facilities of the ;\merican PianO' Co.
back6f it the Mason & Hamlin piano should enjoy a futurt: of
unusual success, for there wi ll be offered opportunities for exploita­
tion that will, without question, get impressive results.
From the angle of the American Piano Co., likewise, the new
move is full of import, for it provides a new field for the development
of the activities of th at company along lines recognized as hi gh
class and in no small measure ideali stic.
Much interest is naturally manifested in what the future holds
for the new affiliation, but the move is accepted as one upon which
both the American Piano Co. and the Mason & Hamlin Co. are to
be congratulated. It is pregnant with possibilities.
T
HANDLING THE POST-HOLIDAY COLLECTIONS
I
T would perhaps be unfai r to refe r to the morning of December
26 as the "cold, gray dawn of the morning after" for the music
merchant, but it is fair to comment upon the responsibilities that
exist after the rush of holiday buying ha s passed its peak. It is to
REVIEW
DECEMBER
29, 1923
be hoped that every music merchant in th e country will be able to
total up hi s holiday business with a full measure of sa tisfaction,
but he must not lose sight of the fact that some of that satisfaction
is not going to be fully realized until the payments have been com­
pleted on th e instalment paper th at has accumul att:d in his safe.
During the next si x months, and for that matter the next year,
the probl em that has grown out of a big volume of Chri stmas trade
is th e problem of collecting. Collections under all conditions should
be watched carefully, if only as a matter of self-protection, but col­
lections for the holiday business shou ld be' given particular attention
for the rea son th at many individuals are inclined to overreach
th emselv es slightly in an excess of Christmas spiri t and then regret
the move when they la ter return to normal.
The main idea is to beg in the training of the new customer prop­
erly and that training must be done when the first few payments
are due . If some customers find the se cond or third payment may
be allowed to slide by with impugnity it will not be long before they
get the habit and make forgetting I?ayments a regular practice. If,
how ever, the customer is impressed immediately with the fact that
he is under con tra ct to meet definite obligations to the music mer­
chant, he is not so liabl e to default and the merchant will ac tually
realize profits instead of unpaid accounts for hi s holiday time sales.
The official of a prominent finance company said someth ing­
recently when h e declared that, if certain types of dealers would cut
down materially on the time devoted to se lling and spent that time
in collecting, they would actually be better off financially. In other
words, there is such a thing as ove r- selling, particularly when busi­
n ess is done largely on an instalment basis.
THE MODERN TYPE OF MUSIC MERCHANT
N his report on hi s visits to 1,SOO music merchants during the
past few months the Fidd Editor of The Review comments
particu larl y on the fact that he found a distinct improvement in the
type of music merchant generally. The introd uction of new bl ood
into th e business and the competition of other lines of trade have
resulted in increased efficiency in piano selling methods on the part
of those who are wise enough to see the li ght and who are not con ­
tent to go down with the olel flag of "precedent " nailed to the mast.
This comment is significant and affords the answer to the ques­
tion as to why the piano trade ha s been ab le to maintain such a
solid foundation and keep going in the face of strong cOll)pe tition
both within and without its own ranks. The development of th e
automobile, for instance, reflects that competition. The trade,
it may be said, has not been deve loped an d maintained through
the sale of cheap pianos exclu~ively. .'\s a matter of fact, it has
been the tendency of dealers and salesmen to go a fter hi gh-cl ass
prospects-those who can and do buy reproducing and grand pianos
- that has resulted in an increased vo lum e of bu siness from a
dollars and cents angle, even though the turnovt:r in units may
have been smaller than during some previous years.
Tht: modern store, together with modern adve rti si ng and sa les
methods, has found a ve ry necessary place in the piano business.
It may mean heavier overhead expense, but it will also mean in­
creased rev en ue. The main thought, however, is that antiquated
methods mean anti qu ated and decaying business. This necess ity
of keeping in touch with the newest developments in trade practice
offers the best reason for the exi sten ce and growth 0 f trad e assoc ia­
tions. P erhaps some of the discussions and resolutions may mean
little to the individual merchant, but he will find in many of the
papers read, and particularly in hi s contact with dealers from other
sec tions of th e country, a wealth of good merchandising id eas that
may be put to profitable use in his own locality and hi s own stOre.
It is significant, too, that the most progressive of th e mllsic
merchants are regular readers of the trade papers and keep in
touch with what the industry is doing by that means.
I
CONTINUED PRESSURE IS NECESSARY
S
CORES of organizations, manufacturers, of retail and whole­
sa le merchants, managers, credit men, etc., have joiI)ed with
the Music Industries Chamber of Commerce in endo rsing ·the plan
of Secretary of the Treasury 1\-1el1 on for a reduc tion in war taxes
during the present session of Congress, and the effect of this pres­
sure is evident in the tendency of the national legislators again to
give consideration to the tax redu ction bill which for a time was
being sidetracked in favor of the burdensome bonus legislation.

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