Music Trade Review

Issue: 1923 Vol. 77 N. 25

'l"'HE
DECEMBER 22, 1923
MUSIC
TRADE
REVIEW
5
Using Local Musicians' Testimonials
How Steinway & Sons Have Developed the Use of the Testimonial From Musician and Teacher Who Are
Known in the Locality Where Their Branch Stores Are Located-Use of the Instrument by a Local
Musician in Many Cases More Valuable Than the Names of Great Musicians
For many years thue has been more or less
of a dispute in this and other trades regarding
the actual value of testimonial s in influencing
and increasing the sale of ce rtain products, and,
although it is generally admitted that testi­
monials by noted pianists and musicians gen­
erally may be calculated to' impress many
buyers and lead them to . make a definite and
i"
- -I
M.. Ma,j VenahI•• Pia... oncI T....... of I'iu.j
.,!he CiDCinno/i COII,...f MIIIK. oncI .. 1hor of lilt bool.
"IGterpretahott.of Pi.DeI M~ -
.
F.... ,he bqinni... 1 .... "'_ MiN Veoable ....
ued and eadoned the Steinw.y as the pre-aninent piano
in ~ W",ld .f M.ac,
STEINWAY.
&
STfJN.... A Y HALL
11..... '........
. ~
,SONS
~ow.
Using the Local Testimonial
final decision in favor of the endorsed instru­
ment, there is a certain class that is inclined
to be skeptical and not equally impressed by
what this or that noted authority has to say,
Knowing the Name
In many cases it happe ns that the prospective
piano buyer is not thorou ghly acquainted with
the standing of the endo rsing musician,and,
although great names hav e sold many pianos,
instances have been known where their influ­
ence was entirely lost for the reason that the
buyer depended upon the opinion of a local
music teacher, perhaps someone he knew, to pass
BALDWIN AS OffICIAL OPERA PIANO
That Instrument Again Selected for the Use
of the Artists Singing This Season With the
Chicago Civic Opera Company
The Baldwin Piano Co. announces that the
Baldwin piano has again been selected as the
official piano for the artists of the Chicago Civic
Opera Co" an honor particularly significant in
view of the fact that it offers proo·f o·f the satis­
faction given by the Baldwin to the opera stars
last season.
The selection of the Baldwin piano again
means that it will be used by such stars of the
opera world as Mary Garden, Galli-Curci, Rosa
Raisa, Claudia Muzio, Cyrena Van Gordon, Tito
Schipa, Forest Lamont, Giacomo Rimini,
Georges Baklanoff and nearly a score of other
artists of standing and reputation.
The fact that the Baldwin piano. is the official
instrument of the Chicago Civic Opera Co. is
put to excellent use by the Baldwin Piano Co. in
the preparation of literature designed to aid
dealers in catering to a clientele of discrimina­
tion. The company has issued an attractive
fin a l jud gme nt on the instrument that he was to
pay for and which was to go into, his own house.
Answe,ring the Problem
Steinway & Sons have answer ed this problem
of appealing to the loca l piano prospect through
the medium of an endorsement by some o ne of
standing in his own locality, in a distinctly
cleve r manner, by featuring in th e rotogravure
section of Cincinnati papers, where they ha ve a
retail sto re, photog rap hs of lo ca l artists and
teachers of reputation who hav e bought and use
the Stein way piano in their recital and tea ching
work. The pictures of these lo ca l authorities
are given all the prominence that would be ac­
corded s uch en dorsers and u sers of the Stein­
way as Paderew ski and Ra chmaninoff.
To
many Cincinnatians th e name of Mr s. Lillian
T . 1'Iogstedt, prominent lo<:a l orga nist and
teac her, means much mor e than th e nam es of
either of th e two concert artis ts, There is
some thin g personal and tangible about the local
authority th a t inspires confidence-at least t he
results of th e adverti~ements that have been run
by Stein way & Sons so indicate .
Going Further
This idea of using the influence of the loca l
teacher or artist is not distinctl y original, for
aggressive merchants have for years take n ad­
vanta ge o f local pride in this connection ill
th ei r selling talks an d to a ce rt ai n degree in
their advertising, but Steinw ay & So ns have
gone a bit further and have played up thi s loca l
appeal ju~t as s tron gly as they wo uld th e na­
tio nal appea l through the use o f the name of
an interna t io nally known pianist.
Perhaps in the great metropolitan cen ters,
such as New York and Chi cago, th e value of
the name of the local artist may not have such
great influence, although there are musicians
and teachers even in those great cities who have
names to conjure with in appealing to music
lovers . The big value of the local endorseme nt
is to be found in the medium-sized and sma ller
cities where indivi dual reput at ion s carry most
substantial weight.
Knowing Them Personally
Steinway & Sons, for instance, enjoy th e ad­
vantage of having many of the world-famous
pianists of the day using and endorsing that
instrument, and there is no question but that th e
reputation of the house and its product s profit
as a result. Mrs. Jones in Indi anapo lis, for
booklet featuring portraits and something of
the biographies of th e membe rs of the Chicago
company, the book being of a s ize that permits
it being enclosed in th e ordinary envelope.
There are a lso other folders and publicity mate­
rial rea dy for the use of deal ers who realize the
possibilities of that sort of appeal.
OPENING FOR .NEW PIQUETTE STORE
BRJDGEPORT, CoNN" Dece mber 17,·--The new
music store of H . Piquette & Sons ha s just
been formally opened at 183 Fairfield avenue.
Th'e concern will have two floors, wh ic h are
up to date in every re spect, the second bein g
practically a replica of th e main flo or in every­
thing but stock The store carries th e Kranich
& Bach, Sterling, Cable-Nel so n, Schubert,
Kurtzman and Becker Bros. line s of piano s and
also the Sonora and Columbia phonographs.
H. S. Piquette, founder of the busines s, has been
a piano salesman for the past thirty-six years,
The growth of the business forced him to move
from the old location on Cannon str ee t to the
present larger store. He has two so ns and
three da ughters associated with him .
instance, may have heard Paderewski play and
may be influenced to the point of buyin g ' by
the national and local advertising presenting hi s
endorsem en t, When the endorsement of Mrs.
Smith, however, the local musical authority,
whom Mis . Jones knows personally and in
w hose judgment she has confidence, is added
to that of the internationally famed artist, there
Mn.. Lillian T ylff ~t. T uehtf of P;'aoo ud Qrwaa. ud Vocal COMh
-Orc."itt _t Qn$! Epi~ 1 ChuKh .ad T e:q.k Bmc 1.. .ft-PiaMl_
May Fe:w.....b .nd Qre:.lliu ,1 tile· ..... ~h.y F'ttli"al. FOIl ...... of,..,
:!::: Fri~~.~~t~=H:~.tt~~·~~-::
Ille
iDI (elcbrititt.. Aho mut.K tMic oe.
C~Mmalt
PotC..
M", P&OC-lccII. OM of u.cil\Cll.li . ~IY o.a, IlOl otIly is ...... ti~ of tM ri~ •
but r.u;,"ed MI .....Nul tduc.fioon hut .... ~II . St.t u_ and iadcmd 1M
SttillWlo7 pUono exth.u.ivdy and btlOt\-et it 10 bt Ifw. ,,·orkf. "1)'_
STEINWA Y & SONS,
St.inwa,. Hall.
tltd_w R.",...enlfltiwe
118 W. Fourth StrMt.
C I~C1NNATI.
OHIO
Another Example of This
is an intimate touch given to the appeal that
is 1110st convincing from a selling standpoint.
Presen ted herewith are two of the advertise­
ments in the series being run by Steinway &
So ns in Cincinnati, which give an excellent idea
of the hi gh character of the publicity and th e
a ttenti on given to its presentation. It appears
to be distinctly amove in the right direction
in merchandising high-grade pianos that win
and are worth y of the endorsement of lo ca l
musical ce lebriti es whose opin ions are valu ed
and respected.
MONTELIUS OPENS IN TACOMA
T.\CO MA, WASH" December 14_-A branch piano
of the Montelius Music Hou se, of Sea ttle,
was opened here thi s week at 736 St. Helens
avenue. Fred E . Cromw ell, who has been cQn­
nccted witl>. the lead ing music establishments
of Tacoma for seve ral years, has bee n appointed
local m a na ger, The salesroom has been attrac­
tively d ecora ted and is up to date in every de- '
tail. The firm will handle the Mason & Ham­
lin, Knab e, Ca ble, Conover, Francis Bacon;
Haines Bros . a nd Franklin pianos, and also.
the Victor ta lking machine line. The Montelius
Music Hou se has been established for fifty ,
years in Seattle and Portland,
~tore
GRINNELL ADRIAN STORE REMODELED
ADRIAN, MICH., December 17.-Alterations and
decor a tions in th e local Grinnell Bros. music
store, in progress for the past two weeks, have
recently been completed. Two new demonstra­
tion boo t hs and a showroom for th e talking
machine department have been constructed. '
The most striking change is redecoration,
THE
6
MUSIC
TRADE
REVIEW
CLEVELAND MUSIC TRADE ASSOCIATION HOLDS MEETING
Listens to Analysis of the Reasons for the Confinned Pessimist-A Sale That Was Closed De­
spite the Law's Interference-Music Merchants' Association of Ohi'o Appoints .C ommittees
CLEVELAND,' 0., December 17,-To Doubting
Thomases who see no daylight ahead in an
otherwise dark business world, words of encour­
agement were offered to members of the music
industry of Cleveland here this week when Tom
V. Hendricks, humorist, advertising counselor
and manager of publicity for the Cleveland­
Akron Bag. Co.,. when not otherwise engaged,
spoke before the December meeting of the
Cleveland Music Trade Association. Mr. Hen­
dricks was brought to the meeting as the guest
of Harry R. Valentine, Association president.
The meeting was held at the show place of the
Knabe vVarerooms, where dealers had a chance
IrJ"AUAQiliiijiVilliVA¥AY 'ViY.&Y.A.liViv.,i,av ivicA,AvavAviviUAO '~
The
Proflt- Producing
Melostrelle
Is Easy to Sell!
I
want you to see and
W E play
this wonderful
instru men t. Then you
will know why we are so
enthusiastic over it. The
Melostrelle will sell itself.
Its val ue is unmistakable.
Popular Priced!
Dealers who feature it
tell us it is the best value
from the standpoint of
quality, they have ever
seen at the price. With
real musical worth and
strong sales appeal. the
Melostrelle is just the
kind of a player that will
help you to build a good
business upon the solid
foundation of pleased
customers.
Write for our wonder­
ful proposition-today!
STEGER & SONS
Plano Manufacturing Company
Founded by John V. Steller, 1879'
Steger Building, Cbicago, Ill.
Factorfes: Steger. illinois. where the
"Lincoln" and "Dixie" Highways Meet
Easy to Sell-Tbe MELOSTRELLE
to inspect the unusual settings that
M. O.
1\1 attlin, head of the firm, has provided for th e
display of Ampicos in Knabe and allied lines.
Mr. Mattlin also presided at this meeting, get­
ting into practice, so to. speak, since he is a
likely candidate for the post of Association
president next year.
In the opinion of Mr. Hendricks, alleged pes­
simism on the part of some business people is
due to their failure to recognize old-time influ­
ences, actions and conditions that make for
faith and confidence. He likened industrial,
social and commercial conditions of the last
five years to the !t.eling that certain individuals
used to have the morning after. At such times,
and during the present period, there appeared
no ground for optimism, though plenty of op­
portunity to anticipate obstacles to overcome.
In his usual humorous fashion M r. Hendricks
showed that most of these obstacles are imagi­
nary and that there was and is ground for real
optimism. .
He asserted that there are many people in
this generation who are prone to look back upon
"the good old days," believing they are the first
to do this, though certain persons in all previous
generations have done the same thing, and each
group has taken the credit for originating the
idea.
Th e real thought back of this, in the opinion
of Mr. H endricks, is that there are certain fun ­
damen tals that alwa ys can be used to steady
conditions, improve conditions and make for
progress forward.
One of these is the usual need for leader s
who find and make a way out and who them­
selves find a satisfaction in doing so. Equally
so is needed a ge nius in following their lead
by others.
Yet, while awaiting this 'turn, the need for
application of the old-fashioned remedies is ap­
parent, he asserted. One need that is impera­
ti ve is to get away from the apparent unbelief
in the "other fellow." Re-establishment of faith
IS a p rime essential. Evidence of this, he pointed
out, is seen in the t endency of others to look
askance upon the really honest efforts of some
individuals, in business, for example, who· have
the goods to sell and honestly believe that those
they sell them to ne ed and can benefit by them.
Yet such 'are looked upon with suspicio·n.
Re-establishment of such faith, however, can­
not be done ·throu g h legislation, through con­
ferences, or by proclamation by kings or presi­
dents, )..{r. Hendricks insisted.
It must be
a matter for the individual to decide. An illus­
tration of this we cited in the victory of David
over Goliath, made possible because the youth
had faith in himse lf and worked long and hard
to establish that faith.
Another olel-time remedy that will help to
bring more certain conditions is sacrifice, ac­
cording to Mr. Hendri cks, H e showed that this
country was founded on sacrifice, which meant
the doin ~ of the humble things, such as those
who found ed this conntry were willing to do ,
This can be done more readily to-day; in the
opinion of Mr. Hendrick s, through co-operation
in organization ;Lnd throu g h an elimination on
the part of the indi vidual of the fear that the
other fellow will benefit or gain by what the
first has already accomplished or done.
Next meeting of the Cleveland Music Trade
Association will be the annual meeting, at which
new officers will be elected and a program of
local activities for the members, as well as fur­
therance of the State convention program and
Cleveland's part in it, will be outlined.
Less Than Two Hours
Nearly all piano merchants will agree that
getting the prospect into the store is one thing,
that selling the piano is another and that keep­
ing it sold is still another. To have to do all
three in less th'an two hours and joust with the
heavy arm of the law falls to the lot of few
DECEMBER 22, 1923
piano mer chant s. Yet that same thing wa s
accomplished here this week, and to Otto C
Muehlhauser, secretary-manager, the Muehl ­
hauser Bros. Piano r:o ., goes th~ palm for said
accom plishment.
Muehlhauser's have the distillctio·n of being
the Mason & Hamlin repo·sitory in Cleveland
and vicinity. Came thither a fair dams el who
in the old days would have been known as
"carriage trade." The visitor parked her car
nearby, right out on the avenue, came' in to
look at Mason & Hamlins, guaranteed to stay
only fifteen minutes-and remained for two
hours.
One Hour the Limit
One hour is the limit that the mounted knight
in blue with brass buttons will permit modern
cha riots t.o clutter up' the causeway. Hence the
fair shopper found a yellow ticket awaiting her
with the privilege of matching its other half at
the Champlain avenue tribunal next day. She
and the knight got into an altercation beside and
the latter vowed he'd do without his day off in
order to be sure that his victim got all that
was coming to her before hizzoner.
But the visitor had promised to' t ome .back
the next day and finish buying the piano. In
fact she came back tbe next minute and told
Friend Otto that she expected to spend the day
in court.
Whereupon the genial Mr. Muehlhauser inter­
viewed the irate cop. And told the cop the
terrible state of affairs. Couldn't he fix it? Sure
he could, but the girl was sassy and bawled
him out and all thi§>:ilnd that. Can you imagine
it?
Otto could imagiiie that and a lot worse.
Imagine if the prosp.c.d went to 'coait instead
of Muehlhauser's the next day. Only one thing
to do. Otto had to sell the copas well. And
he did. Cop decided he 'd let it pass this once,
but never again. Prospect was called up and
told it was "all fixed." Did she show up the
)lext A. M .? Ask Otto. He knows.
Special Finish
In addition to its policy of finishiilg certain
pianos in shades desired' by the customer, the
Dreher Pi an o Co'., represent a tive in this terri·
tor y for the Steinw ay, is going a step farther
this week in ordering a special walnut finish
for a certain Cl eve land purchaser, this direct
from the facto.ry, Thi s particular client has de­
sired a type of finish that is just a littl e different
from the usual finishes turned out at the fac ­
tory. Samples of the finish desired were pre­
. pared by the Dreher factory here and submitted
to the purchaser. The one nearest to· the shade '
and finish required was sent to New York and
work on the special case started. Although ' it
will take from eight to ten months to bring the
finished piano here, the customer is willing to
wait that long, appreciative of the additional
effort the Dreher firm is taking to get the de ­
sired result, acco'rding to Robert Jones, publicity
, :1
manager.
Association Committees
Conlmittees that will function for t.he Music
Merchants' Association of Ohio, apart from the
special work entai led in connection with the
State convention, which comes to Cleveland
next September, were appointed at a special
meeting of officers here by President C. H .
Yahrling, Youngstown. Th e committees and
their memberships follow:
Legislative-W. V. Crowe, Columbus; F. J.
Vo·lz, Cincinnati; D . F. Summey, Cincinnati .
Membership-A. B. Smith, Jr., Akron; T. M.
Dollison, Columbus; Otto Grau, Cincinnati; C.
H, R an dolph, Cleveland; E, R. Laughead,
Toledo. ' Advertising- J. A. Jacober, Cincinnati;
R. C. Wilkin, Columbus; C. M. Alfred, Canton;
Henry Dreher, Cl evel and ; O. E. Westerfield,
Greenville. Insurance-Otto Grau, Cincinnati;
O. C. Baker, Columbus; A. B. Smith, Akron,
Miss Marie Kratz, of the Kratz Piano Co.,
Akron, and Raymo,nd W . Addleman were mar­
ried recently in that city. Miss Kratz is th e
only active woman piano merchant in the Ohio
Association and has be en active in much . of
its work.

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