Music Trade Review

Issue: 1923 Vol. 77 N. 18

THE
VOL. LXXVII. No. 18 Published Every Saturday. Edward Lyman Bill, Inc., 383 Madison Ave., New York, N. Y. Nov. 3, 1923
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Utilizing the Full Value of thej:Trade Paper
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i T extensive
survey made some time ago to determine just what value the average merchant got out uf his
trade paper brought to light some interesting facts, chief among them being the discovery that too
many trade members in other lines of industry, as well as in the music trade, lose much of the poten­
tial benefits from their trade papers through not making them available to their organizations.
Efforts were made through direct questioning to determine just what the average dealer did with his
trade papers; "vhether he read them simply for their news contents or whether he took full advantage of the
valuable information offered in the feature articles such as hold a prominent place in the columns of The
Review. It \:Vas significant that a surprising number of the dealers interviewed shovved in their responses to
the questions that they have read and ahsorbed the <;uggestions offered in the special articles, but in only a few
cases had they seen fit to pass the information on to the members of their sales forces who could best profit by it
~iS wel l.
It happens frequently that a man who has been in the piano and music business for several decades has
developed methods and business policies which have proven successful, and he appears quite content to continue
those policies without adopting plans and suggestions [hat have been used with g'ood effect by other members
of the same trade. In short, this trade veteran feels that his experience is sufficiently broad to make unneces­
sa ry the use of ideas from outside sources, completely ignoring the fact that business and economic conditions
genE-rally change at frequent intervals and that methods which were successful a decade or twu ago may not be
meeting the situation as it exists to-day, even though he fondly believes they are.
Granting that the head of the business knows all he needs to know about selling, collecting, financing,
etc., what is he doing to pass that information along to his employes? Unless he has rlaily conferences and
access to a wealth of information, he is liable to find that his employes remain serenely in the dark regarding
trade developments of the utmost importance. It is, therefore, not only advisable but essential that the trade
paper be placed in the hands of as many employes as possible, and it is particularly desirable that individual
copies be secured for them.
The Reyiew is offering, and has offered, a wealth of feature articles in each issue based on carefully
gathered statistics and information and telling the retailer and his salesmen the things he needs to knO\,v about
successful merchandising, collection and financing methods. Such articles placed in the hands of the salesman
giYC' him a better insight into the business, tell him of successful methods adopted by other houses and \vhich
he could put to good use in his o1,.vn territory, impress him with the fact that the credit man is an important
individual in the retail business and that the salesman should co-operate with him rather than regard him as =l
hard-hearted wretch w'hose main joy is to put the ban on possible sales.
The trade paper puts before the retail merchant each week a wealth of information regarding his own
industry that he could not possibly obtain through any personal effort even though he visited the leading piano
centers weekly and spent the intervening time traveling about the continent. That information is particularly
ya illable to the salesman who needs it in his contact with the customer. It is his business to know :J.bout the
changes among the manufacturers and about the new products offered to the public even though his house may
not handle them. Such knowledg'e is vital in meeting competition on a sounrl basis.
The old-fogy idea of keeping the member.;; of the sales staff in the dark regarding traJe acti\·itie:-. has
passed, for modern conditions demand well-informed sales people. It might be well for music merchant:;, gener­
ally to follo\~; the practice of an Eastern dealer in pasting a slip on the cover of The Review each '~ll:ek listing
the page numbers of the articles that impress him, each salesman getting the paper in turn and initialing the
slip as an indication that he has read the marked item. The practical results have more than compensated for
the time and effort involved.
A
THE
4
MUSIC
TRADE
THE
J1UJlC~1

(Registe red in the U. S. Paten t O ffi ce)
PUBUSHED BY EDW ARD LYMAN BILL, Inc.
President and Treas ur er, C. L . B ill, 30.3 \ !adison Ave., New York; V ice· Presid ent.,
J. B. Spillane, 383 M adison Av e., New York: Second Vice.Presid en t, Ra ymond l3ill, 333
Madison Ave., New York; Secre ta r y, Edward Lym a n Bill, 3~J Madison _~ve., "{ew Yo rk :
Assistant Treasurer. Wm. A. Lov..
J . B. SPILLANE, Editor
RAY BILL, B. B. WILSON, BRAID WHITE, Associate Editors
WM. H. McCLEARY, Managing Editor
CARLETON CHACE, Business Manager
L E . BOWERS, Circulation Manager
Executive and Reportorial Staff
E . B.
THOS. \ V.
MUN CH ,
IlRESNAIlAN.
A.
V. D.
E.
J.
VVA LSlf, E DWARD VAN H AR U NGi~ N, L£F. ROUIl'iSON,
NEA LY. C. R. TI GIl E , FRED ER ICK B. DI E IlL, A.
N I CK LI N ,
F U£ UE HICK
CARTER ,
FREl> ER t CK
G.
J.
SANonLOM
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Published Every Saturday at 383 Madison Avenue, New York
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ADVERTISElIIENTS, r ates on reque st .
RElIUTTANCES, should be made payable to Edwar Exposition Honors Won by The Review
Grand
Pri.~ .......
.. Par is E x position, 1900
Silv er M cdal . .. Charl es ton Exposition, 1902
D':p/ol11 a .•. . Pan ·American Expositio n . 190 1
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Gol d Medal- L ewis·Clark Exposition. 190 5
TELEPHONES-V ANDERnILT 2 G42-2G~3- 2G41- '2G45-2647-2G48
Cnble Addres~: ~ · E l bj ll , New Y orl,"
Vol. LXXVII
NEW YORK, NOVEMBER 3, 1923
No. 18
DEVELOPING THE LOCAL ASSOCIATION
I
N hi s appointment of a comm ittee to study and report on the
problem s of loca l and sta te associations, Pre siden t Robe rt )T.
\i\1atkin of the Nati ona l As sociation 01 ::v[usic lVJercha nts ha s taken
a very promi sing step in his efforts to encourage clo ser co-operation
between local bodies and the nati onal association and to help develop
;tn d stabilize such local organizations wh enever poss ible .
It is quite apparent that the average loca l association requires
some out~ide ~tiI11ulant and gu idance if its permanence is to be a~
s ured, for we have had exper ience in the t rade of observ in g sco res
of loca l bodies organized amid great enthu siasm and then languish
and pass away thr ough lack of interest hefore a half dozen meet
ings had been held. If the national association, through th e work of
its comm ittee, can evo lv e a pla n that will encourage and develop
loca l bodie:; in th e indu stry th en th e national a""o( iat ion it se lf w ill
be th e chief gainer.
It is acknowledged th at the local assoc iation is the most de
sirab le adjunct to the national body, for the r eason that it makes
possib le close contact between the indi"id ual dealers and prov id es
a channel through 'which the interest and co-operat ion of th e dealer
can be developed. I t is only natural to a5 sume that the average
m erchant is inclined to ~how a grea ter interC'st in a n orga nization
cl ose at hand and in whi ch ht can feel he is an impor tant part
th an he will show in a national o rganization with headq ua rte rs one
or two thousancl mil es perhaps frOI11 his place of busin ess.
/\. study of the attendance a t the national convention em pha
sizes this point very clea rly, fo r the State~ and ci tics best repre
sen ted at the 11ational gathering a r e tho~e II-here loca l :l. ssoc iati ons
keep acti ve throughout the year.
1__
MEETING THE FOREIGN BUYERS' DEMAND
T is not a l wa}~ plea sa nt to have d ispa raging statements madc re
gardi ng our products, and to be told that pi anos u pon w hi ch we
ourselv es comment so bighly a rc rated in th e matte r of fi ni sh
second to those made in Germany. Yet the cOl11l11(' nt o f the A us
tra han piano man published in The l~ev ie\V las t week, whe rein he
declare d that Germ an pianos were forcing\.m er ican in struments
I
REVIEW
NOVEMBER
3, 1923
o ut o f th e A ustralian ma rk et becau~e of their s uperior fini sh, is
info rmat ion that sho uld rro ve of in estimable value to those o f our
piano \' xp[) rt e r ~ who are I\"i,,(:, enough to g ive the foreign buye r
11 11<\\ he Ilan ts rat he r tha n II'hat th ey think he ought to have.
\\' h(, 11 .'\u stra li ;'tn mer cha nts who are frankly partia l to Ameri ­
ca n produ cts d ec lare that th el' find it nccessary to patroni ze German
manu f ac tu reI'S , a lth o ugh again ~ t th ei I' will, in order to seClI re pianos
th at th ey can se ll readily, the re is sOllle reas on ior American manu­
fa cturns studying the situ atio n close ly with the idea of m aking
;, uch changes a nd improvements in their produ cts as will aga in put
th em ill th e runnin g.
\ Ve, of co urse, a re sa tisfied w ith the mann er in which th e keys
in th f ave rage pialJo a re fini shed . n ut th e German finishes and
poli shes th e edges a nd fit s th em together closely, and that is one
fea.t ure which appeal:; to the Au stralian, who also favors French
poli shed case~ as aga in st th e high varnish finish used so generall y
in _'\m e ri can pianos
T o meet th e demands of th e ,'\ustralialls as set forth in the
lett er does not r('q uire the remodeling of the .\merican facto ry,
the cha ng in g of sca les, or any wo rk that \'v'i ll prove complicated or
expensiv e. It simpl y mea ns s pec ia l atte nti on to a few detai ls-a t­
tention that wi ll be more tha n co mpensa ted by the volum e of bu si­
ness that may b(' expected to result.
\ i\1ith the _'\merican playe r-piano through the intrin sic merits
o f t he player action holding the . \ ustralian market firmly, there
should be no reason why specia l efforts cannot be m ade to win '.
simil ar position for th e strai g ht pi a no .
RADIO DEALERS AND MUSIC MERCHANTS
F
ROM the 'vVest, from I .os A ngeles to be exact, comes the an­
no un cement that the Hadio Dealers' . \ ssociation in th at section
has become part and a di v ision o f the l\'fus ic Trade Association of
Southern Calif ornia. The move will hold g reat interest for th ose
in and out of the trade who hav(' pe rsistently maintained that th ere
is a close rela tionship between th e radi o and the music indu stry
which must, sooner or later, bring th e t wo togetber, through dis ­
tributing channels at lea st.
It is ra th er earl y to proph esy just what thi s new combination oi
th e r adio and mu sic trades in one assoc ia tion is going to a ccompli sh,
or what the general effect wi ll be. But one thing see ms certain,
and that is the move will appea l to th ose who have urged the linking
up of th e two intcrest~ and al so to th os\,; m embers of the music trade
who regard radio as a more or le ss da ngerous competitor. From
the la st angle it \vould seem hetter to have the competitor in th e
sa me camp w here he can be watc hed a nd co-operated Vv'ith r ath e r
than to have him out side the pal e.
\1eanwhile, radio ha s inj ected it se lf into mu sic trade association
affairs in other .~ ection s of the co untr y thro ugh the interes t ev in ced
in the new lin e hy the trade general ly a nd through the fact tha t a
goodly nu mber of talking machine a nd mu sic merchants already
ha ndle r ad io 011 a large scale. The move in Ca lifornia for close r
relati ons between these interests is not, th e refo re, so revolutionary
as might appea r at first g lance.
I
A MISTAKEN ATTITUDE TOWARD ADVERTISING
A
R[TAILER of pianos in the M iddl e West wa s complaining
a few day s ago regarding a fa lli ng off in bu sin ess which had
foll owed a rather active buyin g pe ri od and d eclared that he had
met the situation promptly by cutting hi s loca l advertising in hal f.
Tw'o months ago that particular dealer was worrying how he was
goin g to ge t enough pianos of ce rta in ma ke s to meet the cur rent
and futur e d emand an d vvas at the sam e tim e using large space in
the new spaper s.
The attit ude shown toward advert isi ng hy thi s dealer is unfortu ­
nately, for the retail trade as a w hole, a ltoge th er too common .
\ i\1hen business is good and coming a long easil y and nicely they
adverti se heav ily. But when sales drop off temporari ly they Cllt
down on th e adv <: J'ti~il1g appropriat ion ju st at th e time they need
it mu f
I t is ~· i.~nifi(, ;illl tk:l the outs tan ding s ucce sses a mong th e
commerci a l h o u ~es in th e Illu~i c trade and oth er indu ,tr ies are th ose
which keep lip th eir a dverti sing gait a nd generally increase it wh en
bu~ine ss is pOol' and the y nee d publicity most. Th ey rea li ze, a~
oth ers shoulcl, that advertising stimul ates busin ess und er a ny con­
ditions and is particularly needful during periods of depression not
only to deve lop current business bu t to huild for th e future.

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